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"I did not request any room upgrade. However, the staff upgraded my room without my consent and charged me for it. I have repeatedly requested a refund for this unauthorized charge, but my concerns have been ignored. I would like to know why a room upgrade was made without my request. sincerely request that they refund this charge."

"Breakfast is good /staff at the nook are great "

"The room was lovely and well appointed although looking out our window was a bit disconcerting as we faced buildings that were falling apart (almost literally poked like a war zone) and graffiti, I know the hotel can’t control the neighborhood and it’s not uncommon in India but it took me a little aback. That said we were there for one night before we flew home and it was great for that purpose. We also spend some time at the happy hour and while the pizza which was an India flavored pizza was surprisingly delicious, the drinks were subpar at best. Great atmosphere at the bar and service. Just don’t bother with the free drinks. The airport service pick up and drop off was also a great service. The room was very clean. You can definitely smell old tobacco smoke in the hallways."

"Breakfast was very good. Overall, an excellent hotel."

"The breakfast is excellent. Lot of different cousins "

"Hotel is at great location : nice and peaceful. You have everything you need on hotel site: gym, spa, pool and food from nice buffet breakfast with a lot of healthy options to choose from, restaurants for lunch and dinner and bar for night time drinks outside at fresh air."

"One of the best luxury hotels I have ever stayed at. Do not hesitate, stay here and you will not regret it."

"Five star experience"

"There is really not a single bad thing you could possibly say about this hotel. It’s beautiful fresh, elegant and the staff are phenomenal"