We reserved this hotel due to 9/10 ratings on Hotels.com. Not expecting turn down service or plush bathrobe, but a clean well run motel.
What we found was a bathroom that smelled mildewy. When we ran the bathroom fan to ventilate, it sucked the air from the adjoining room, and we could smell their smoke under the door. I question fire safety in this case.
The walls were thin and our next door neighbours talked loudly until the late hours and kept us up. We even heard them have sex!
In the morning there was hot water for the shower for only 2 minutes then it turned cold. My husband phoned the office to tell them and they were not interested. Told him I turned the handle the wrong way. That was impossible with this shower. It goes from off to cold to hot all in one direction. I had to finish my shower with cold water. Then on checkout the office tried to shut me down by telling me everyone had hot water (except me??)
Also only instant coffee available. But water had a sulfurous odor and precipitated large white flakes of calcium in the kettle. Instant coffee curdled in the cup.
In summary this hotel did not meet basic needs for a good nights sleep and personal hygiene.