Reception

Reviews of Acorn Motel

2.5 out of 5
Acorn Motel
103 Shand Ave, 1601 Acorn Plaza, Grande Cache, AB

Reviews

8.4

Very good

Rating 10 - Excellent. 63 out of 159 reviews" "
Rating 8 - Good. 65 out of 159 reviews" "
Rating 6 - Okay. 23 out of 159 reviews" "
Rating 4 - Poor. 4 out of 159 reviews" "
Rating 2 - Terrible. 4 out of 159 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammed

Stayed 2 nights in Nov 2023

10/10 Excellent

Cyril

Stayed 1 night in Nov 2023

10/10 Excellent

Dean

Stayed 1 night in Oct 2023

8/10 Good

Kim

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great at this property for the price. Decor is older (pretty sure the kitchenette was straight from the 60s) but we liked that so that was ok. Super clean and the staff was amazing. I gave 4 stars because the continental breakfast was extremely lacking. Only bread/toast and frozen waffles and frozen pancakes and coffee/tea/water. No juice or eggs or pastries etc. If you prefer a light breakfast as in toast and coffee this will work for you but if you’d like something a bit heartier then plan to eat breakfast at a local restaurant.
Stayed 1 night in Oct 2023

10/10 Excellent

Rizwan

Liked: Cleanliness, staff & service, property conditions & facilities
It was great experience and the receptionist was snacking
Stayed 1 night in Sep 2023

10/10 Excellent

Margaret, Entwistle

Travelled with partner, Travelled with group
The staff were excellent.
Stayed 1 night in Sep 2023

10/10 Excellent

Lorraine

Stayed 1 night in Sep 2023

10/10 Excellent

Yijing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Jasper National Park.
Stayed 1 night in Sep 2023

8/10 Good

Darren

Liked: Cleanliness, staff & service
It’s rustic but clean and quiet. Close to shopping and restaurants
Stayed 2 nights in Sep 2023

10/10 Excellent

Jason

Stayed 1 night in Aug 2023

8/10 Good

Steven

Liked: Cleanliness, staff & service, room comfort
It was good
Stayed 1 night in Aug 2023

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and comfortable rooms
For a quick stopover in Grande Cache for some hiking, this hotel was perfect. Very clean and comfortable, with good A/C and modern rooms and right across the street from groceries and restaurants!
Stayed 1 night in Aug 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall vgood service.and vgood staff. Difficult access if you have stair access problems. Staff willing to help any way they could. .
Stayed 1 night in Aug 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service
Here for 1 night, staff was very courteous, room was dated but very clean. Noise level from street non existent. Nearby restaurants within minutes. Over-all i would stay again.
Stayed 1 night in Jul 2023

6/10 Okay

Paul

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Old and poorly maintained. Breakfast is very poor
Stayed 1 night in Jul 2023

10/10 Excellent

Laurie, Wasilla

Liked: Cleanliness, staff & service, property conditions & facilities
Older motel but clean, quiet and super comfy bed! Excellent food options in walking distance (High Country Steak and Ale is amazing) The staff were very helpful and friendly.
Stayed 1 night in Jul 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Roger

Stayed 1 night in Jul 2023

10/10 Excellent

Bobbie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean, staff personable and friendly and price was right.
Stayed 1 night in Jul 2023

8/10 Good

Jill

Travelled with pets
Liked: Cleanliness, staff & service
Very friendly staff
Stayed 1 night in Jul 2023

8/10 Good

Chantal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised.
I was pleasantly surprised with my room. Clean and comfortable with a little fridge, sink, microwave and 2 burner cooktop. The rooms have been updated more recently than the entry area and halls - no elevator but only 2 storeys. Would stay again.
Stayed 3 nights in Jul 2023

8/10 Good

Dennis

Stayed 1 night in Jun 2023

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Limited breakfast items.
Stayed 3 nights in May 2023

10/10 Excellent

Val

Stayed 4 nights in May 2023

10/10 Excellent

Val

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Cheryl

Stayed 1 night in May 2023

8/10 Good

Valerie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Convenient location.
Considering how old the building is, it was super clean and super quiet.
Stayed 1 night in Mar 2023

2/10 Terrible

Xavier

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Asbestos and lead paint contamination, should be condemned. Spend the extra $20 for a real hotel. No handicap access or elevator, bizarre and illogical staircase design. Horrible coffee and breakfast, don’t even get me started on the management! Broken heating system,thermostat etc. No ventilation or fan in bathroom. Mold and mildew present all over the bathroom.
Response from Management on 8 Mar 2023
Thank you for your review, considering you had a perfect stay during your last stay with us, it’s shocking to learn that you had a terrible stay this time when you were charged a Smoking Fee for Smoking Marijuana in our NO Smoking Room/facility. Although we absolutely agree with your No Elevator comments, we strongly disagree with your other comments regarding Asbestos and lead paint contamination, bizarre and illogical staircase design. Horrible coffee and breakfast, don’t even get me started on the management! Broken heating system, thermostat etc. No ventilation or fan in bathroom. Mold and mildew present all over the bathroom.We clearly understand different guest have different coffee savors; however, we provide our popular rocky mountain coffee and have received numerous good comments on our coffee. Our continental Breakfast consists of waffles, pancakes, selection of cereals, selection of bagels, white and brown bread, fruit, coffee, tea, juice etc.Thermostats are available in all our rooms to control the temperatures. Our Bathrooms absolutely have no signs of Mold or Mildew and of course they have centrally energized fan.Regarding our stairs, please be advised our staircases are built by code therefore we don’t understand your comments about bizarre and illogical design. As discussed with you at the time of your checkout we are always open for healthy conversations Thank you.

10/10 Excellent

JEANNETTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2023

10/10 Excellent

SAMUEL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms. Great breakfast in the morning.
Stayed 1 night in Jan 2023

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean stay
Stayed 1 night in Jan 2023

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times. Great place to stay

10/10 Excellent

Georgia

Travelled with family
Liked: Cleanliness, staff & service
Outstanding accommodating staff!
Stayed 1 night in Oct 2022

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Zannatul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good.just one thing is they didn't provide any housekeeping service
Stayed 4 nights in Aug 2022

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay during the Death Race. We loved the complimentary fruit bowl, cookies, and water bottles. The deep tub was great for soaking our sore bodies in. Loved the kitchen set up as well.
Stayed 2 nights in Jul 2022

10/10 Excellent

Dillon

Stayed 1 night in Jul 2022

10/10 Excellent

munedad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Friendly staff.
Stayed 1 night in Jul 2022

10/10 Excellent

Sarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 3 nights in Jun 2022

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find. Rooms clean and updated though building is old. Cute little kitchenette, comfy beds. For the price we paid- definitely cant complain. Would stay here again if passing through.
Stayed 1 night in Jul 2022

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

jeremiah

Business traveller
Liked: Staff & service, property conditions & facilities
it was fine reasonable cost
Stayed 1 night in Jun 2022

8/10 Good

Don

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2022

4/10 Poor

Jeremy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Kenneth, Sylvan Lake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visitors to Grande Cache, excellent location friendly staff and clean facilities. Great experience and fun stay.
Stayed 1 night in May 2022

8/10 Good

Vince

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice motel, clean, friendly staff close to everything, lots of dining around, good breakfast.
Stayed 1 night in Mar 2022

6/10 Okay

Harald

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was very hot, the weather had just warmed up and the hot water heat was still going strong. Had both windows open all night.
Stayed 1 night in Jan 2022

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Mira

Liked: Staff & service
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family, Business traveller, Travelled with pets
Liked: Staff & service, property conditions & facilities
No elevator Cleanliness was lacking
Stayed 1 night in Aug 2021