Staybridge Suites Grand Rapids-Kentwood, an IHG Hotel

Photo gallery for Staybridge Suites Grand Rapids-Kentwood, an IHG Hotel

Featured image
Outdoor pool
Outdoor pool
Balcony
Balcony

Overview of Staybridge Suites Grand Rapids-Kentwood, an IHG Hotel

Staybridge Suites Grand Rapids-Kentwood, an IHG Hotel

3.0 star property

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Free airport shuttle

Cleaning and safety practices

  • Cleaned with disinfectant
  • Social distancing
  • Sheets and towels washed at 60°C
  • Contactless check-out
3000 Lake Eastbrook Blvd Se, Grand Rapids, MI, 49512

Explore the area

  • AirportGrand Rapids, MI (GRR-Gerald R. Ford Intl.)7 min drive
  • Popular LocationDeVos Performance Hall13 min drive
  • Popular LocationJohn Ball Zoo14 min drive
  • Popular LocationMeijer Corporate Headquarters17 min drive

Choose dates to view prices

About this area

Grand Rapids

Staybridge Suites Grand Rapids-Kentwood, an IHG Hotel is located in East Paris, a neighbourhood in Grand Rapids, and is near the airport. Calvin College Ecosystem Preserve and Frederik Meijer Gardens and Sculpture Park reflect the area's natural beauty and area attractions include Patterson Ice Center and Grand Rapids Children's Museum. Public Museum of Grand Rapids and Van Andel Museum Center are also worth visiting.

What's nearby

  • Centerpointe Mall - 8 min walk
  • Woodland Mall - 17 min walk
  • DeVos Performance Hall - 13 min drive
  • John Ball Zoo - 14 min drive
  • Meijer Corporate Headquarters - 17 min drive

Getting around

  • Grand Rapids Station - 12 min drive
  • Gerald R. Ford International Airport (GRR) - 7 min drive

Restaurants

  • Schuil Coffee - 3 min walk
  • Panera Bread - 5 min walk
  • Texas Roadhouse - 6 min walk
  • Outback Steakhouse - 7 min walk
  • Chipotle - 8 min walk

About this property

Staybridge Suites Grand Rapids-Kentwood, an IHG Hotel

3-star Grand Rapids hotel in East Paris, near Woodland Mall
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a 24-hour business centre, a spa tub and a business centre. All 94 rooms feature kitchens with fridges, ovens, hobs and microwaves. In-room free WiFi and free wired Internet are standard, as are flat-screen TVs with satellite channels.
Staybridge Suites Grand Rapids-Kentwood, an IHG Hotel offers 94 forms of air-conditioned accommodation with DVD players and a safe. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay-per-view films. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 6:00 AM to 6:00 PM
  • Airport shuttle on request
  • Free local area shuttle

Food and drink

  • Free on-the-go breakfast available 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Manager's reception (select days)

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Hot tub

Family friendly

  • DVD player
  • Free area shuttle
  • Free cots/infant beds
  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • Arabic
  • English
  • Spanish

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • DVD player
  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Fridge
  • Hob

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 15 per accommodation, per night
2 per room (up to 176 lbs/80 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: USD 15 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Staybridge Suites Grand Rapids-Kentwood
Staybridge Suites Rapids-Kentwood
Staybridge Suites Rapids-Kentwood Hotel
Staybridge Suites Rapids-Kentwood Hotel Grand
Staybridge Suites Grand Rapids-Kentwood Hotel Grand Rapids
Staybridge Suites Grand Rapids-Kentwood Hotel
Staybridge Suites Grand Rapids-Kentwood Hotel Grand Rapids
Staybridge Suites Grand Rapids-Kentwood Grand Rapids
Hotel Staybridge Suites Grand Rapids-Kentwood Grand Rapids
Grand Rapids Staybridge Suites Grand Rapids-Kentwood Hotel
Hotel Staybridge Suites Grand Rapids-Kentwood
Staybridge Suites Grand Rapids-Kentwood Hotel
Staybridge Suites Grand Rapids Kentwood

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 147 out of 300 reviews
5 - Excellent 49%
Rating 4 - Good. 90 out of 300 reviews
4 - Good 30%
Rating 3 - Okay. 33 out of 300 reviews
3 - Okay 11%
Rating 2 - Poor. 15 out of 300 reviews
2 - Poor 5%
Rating 1 - Terrible. 15 out of 300 reviews
1 - Terrible 5%

4.3/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was ok
Stayed 2 nights in Jan 2022

2/5 Poor

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Furniture worn and dated, falling apart. Peeling paint, poor painting, maintenence not existent. Tub faucet falling off. Floor tiles missing.
Stayed 1 night in Dec 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating
Stayed 1 night in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 7 nights in Nov 2021

1/5 Terrible

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Don’t ask for anything
The building is nice looking could use some fresh carpet. I wish I could say the staff was pleasant but that was not the case. The staff was very unpleasant from checkin to house keeping and breakfast service. Anything I asked for was handled with attitude. When I requested a blanket or towels and a wash cloth or for more waffle mix because it was watery…EVERYTHING seemed to be a hassle. The breakfast was good but should be covered more especially with covid. I saw people touching food then leaving it in the container. The hand sanitizer should be better placed as I had to search for it. The room was comfortable.
Stayed 2 nights in Oct 2021