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Reviews of Hotel YIT Casablanca

3 out of 5
Hotel YIT Casablanca
Calle Frailes, 5, Granada, Granada

Reviews

7.0

Good

Rating 10 - Excellent. 37 out of 192 reviews" "
Rating 8 - Good. 66 out of 192 reviews" "
Rating 6 - Okay. 50 out of 192 reviews" "
Rating 4 - Poor. 24 out of 192 reviews" "
Rating 2 - Terrible. 15 out of 192 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bylasan

Liked: Cleanliness, property conditions & facilities
Had an amazing stay, felt safe as a female solo traveler. One of the staff members had some personal issues.. but the rest were super sweet the next day! Lovely place!
Stayed 3 nights in Feb 2024

6/10 Okay

eduardo chávez

Travelled with partner
Disliked: Amenities
El cuarto que nos dieron muy pero muy chico, solo tenía un buró, las ventanas daban a una pared, sucio el piso, la televisión no se veía desde los pies de la cama, muy incómoda la habitación, el precio que pagué fue mucho y la verdad solo vale la pena por la localización ya que está relativamente cerca de la Alhambra. No me volvería a quedar ahí nunca

6/10 Okay

Noemi, Long Beach

Travelled with family
Liked: Cleanliness, staff & service
The property was okay. It seems like it was remodeled recently. The room was spacious enough. The beds were hard but comfortable enough. The AC worked and would send the air to most of the room. The bathroom however smelled like sewer most of the day, the shower clogged whenever someone was showering and there was something to look like mold in a corner of the bathroom. The location was great. The staff was nice and friendly. The hotel continues to need some work.
Stayed 3 nights in Sep 2023

2/10 Terrible

MOKHALAD

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff with attitude. No given any respect to the costumers. Unfortunately had Terrible experience.
Stayed 2 nights in Jul 2023

10/10 Excellent

Ngoc Tu

Stayed 1 night in Jun 2023

8/10 Good

sam

Liked: Cleanliness, staff & service, property conditions & facilities
If you are looking for a hotel in this price range then this is a good choice. It’s conveniently located & central. The entrance to the hotel is on a small road which is not very appealing but it’s just fine. The rooms are spartan but clean and serviced daily. The windows open for fresh air.The lobby has some good seating and is a very comfortable place to put your feet up. The internet was very good. The only downside for us was that the smokers stood outside the entrance to smoke and visit. The smoke and noise comes into the window. Closing it fixes that.
Stayed 4 nights in May 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Lara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an issue with our first room and they immediately addressed this and gave us another room which was wonderful. Friendly helpful staff. Easy to walk to sights and restaurants.
Stayed 2 nights in May 2023

4/10 Poor

Fernando

Liked: Cleanliness
Disliked: Room comfort
Staff ok, room not as good
The staff was ok, but the room was really close to the breakfast room, we couldn’t sleep from 07:30z
Stayed 1 night in May 2023

8/10 Good

Leonardo

Stayed 3 nights in Apr 2023

8/10 Good

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small, but bright and sunny with a comfortable bed. Quiet. Breakfast buffet was nice and well supplied. Close to all the tourist attractions and taxis.
Stayed 3 nights in Mar 2023

8/10 Good

Witold

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Guilherme, East Hampton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super fair stay for the price, very well located
Stayed 2 nights in Feb 2023

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hôtel close to everything you want to see Thank you
Stayed 3 nights in Sep 2022

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2022

8/10 Good

Rose-Anna

Stayed 2 nights in Jun 2022

8/10 Good

Roman, miami beach

Liked: Cleanliness, staff & service
Stayed 1 night in May 2022

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Basic sparse room but good location and convenient parking. Room had window into an internal tunnel/courtyard, no safe in room, no kettle, beds ok. Room small.
Stayed 3 nights in Apr 2022

4/10 Poor

Annu

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Safety concerns and rude staff
First good things, the room is relatively clean and workable. No windows other than one in bathroom but no concerns with the room. However, I didn't feel safe during my stay. Firstly there were no possibility to lock the door due to issues with the lock. Secondly, I arrived late and was asking where to get drinking water. Without coins it was not possible to get water in the hotel since, basis on the receptionist, the only option was vending machine that works with coins only. He was rude and unwilling to help, only option told was to walk midnight some 5-10 minutes to nearby store - something that was horrible to do, in not so safe area, when travelling as a solo female. Breakfast was poor, mostly bread and no fresh juices.
Stayed 1 night in Feb 2022

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine
Large rooms in excellent hotel
Stayed 2 nights in Feb 2022

8/10 Good

Duberley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel
Really nice hotel. Parking is extra. We paid extra for the room so parking was "free" worked out at half price. Negative is only given a sheet no duvet stayed in winter was cold. Heating worked then blew out cold air. Shower was luke warm. Nice pressure but not hot water.
Stayed 1 night in Jan 2022

8/10 Good

Eva, Staten Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room was a little small but served it’s purpose close to everything Breakfast was good
Stayed 1 night in Jan 2022

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, adequate rooms and good staff
The location was great close to all the walking streets. We paid additional for a parking spot which was very worth it. The room was adequate, pretty basic but it was all we needed. The staff was nice and friendly.
Stayed 3 nights in Dec 2021

6/10 Okay

Aisha

Liked: Cleanliness, staff & service
Disliked: Room comfort
This hotel room was very basic, the room was small with two single beds put together as a double bed (even though we had paid for a double room with a double bed) and not sound proof at all. All night we could hear people in the lobby even though we were on the 3rd floor and there were constantly doors being opened and closed. The hotel room was clean, as was the bathroom. The car park is a private car park, like you would find in a shopping mall. It was hard to locate initially, especially for a tourist who has hired a car and is following Google maps that guides you through roads that you are no longer allowed to use.
Stayed 1 night in Dec 2021

8/10 Good

Gil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Céntrico Céntrico céntrico
Muy buena ubicación y muy bonito hotel, las camas no tan cómodas, y se escucha un poco el ruido de los pasillos dentro del cuarto. Más sin embargo un hotel muy bonito buen servicio y bien céntrico.
Stayed 3 nights in Dec 2021

8/10 Good

ana maria

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
the property was well located, clean, breakfast was good, but bed were noisyand the heating system was not working properly
Stayed 2 nights in Dec 2021

8/10 Good

Robert

Liked: Cleanliness, staff & service
Good budget hotel for city centre
Very good location although in a quite scruffy street. Helpful reception, will arrange a taxi to the Alhambra (about 8€). Suggest taxi there and quite easy walk back. If you have booked with parking best to message them and ask for the parking instructions as it is not in the car park across the street. They send you sat nav coordinates and code for the garage door. It's about 5 mins walk. Good wi-fi, low key continental breakfast but okay. Limited TV channels only DMAX in English. Aircon not very effective in our room although it was around 37 degrees during our visit. Beds okay but very squeaky. Budget price for a city centre hotel. All areas very clean.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Cheap renovated hotel in the city centre (Granada)
The hotel is being renovated, so everything is very new, especially the bathroom, which is very nice. The heating works very well. What I did not like was the fact that there was no duvet, but blankets. Furthermore, although we booked a double bedroom, we were given to twin beds (together) plus an additional bunk bed, which made the bedroom look like a hostel. The bedroom was clean, except for the headboard, which was dusty. Nonetheless, overall, the room was nice, and I would stay there again if they offered duvets. In my view, the hotel has the potential to improve if the furniture and bedding are upgraded.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Under Construction
Hotel YIT Casablanca was still under construction/refurbishment while we were there, we were not aware of this whilst booking. If you're looking for a peaceful break this is not the place, construction was underway at 8am, we unfortunately didn't get to be until about 4am since we took advantage of the great nightlife that Granada has to offer, so the noise of the construction was not very welcome. Our room, which I'm assuming had gone through refurbishment, was at least very clean, however the quality of the construction work was not impressive. Overall I cannot complain since the cost at about €40 a night was worth it.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in downtown Granada. Fantastic staff.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019

8/10 Good

Shyam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is in a a great location. Walking distance to all the tourist destination in the area. Very friendly and helpful staff. We were very satisfied with the price for the amount we get.
Stayed 1 night in May 2018

10/10 Excellent

Jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good locations, very clean, room is too small
Stayed 1 night in Dec 2017

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good.. Kind
Stayed 1 night in Jul 2017

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
It was great,good customer service, outstanding job.THANKS TERESA!!!!
Stayed 3 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel, but uncomfortable if you have a car.
The hotel over all was nice and the breakfast was good. However, we had a car with us thus made it very uncomfortable due to the location of the hotel and that it does 25tg provide parking.
Stayed 3 nights in Jun 2017

4/10 Poor

Verified traveller

Disliked: Staff & service
not very welcoming... looks like tourists factory
Except a cheap and welcoming breakfast ... you have to say hullo and goodbye to your customers if you are not able to smile ... people work here seem busy and boring, except a charming lady who takes care at breakfast.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
great location
we had a bit of trouble on check in as i had amended my booking but when I arrived it had not been done so I had to pay for extra nights

4/10 Poor

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too loud to sleep - good location.
We were on the third floor. Kept awake all night by people screaming from surrounding streets. Shower had no curtain. Wouldn't stay again since we were not able to sleep.

2/10 Terrible

Kat, Andorra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
WONDERFUL STAFF, TERRIFIC LOCATION BUT FILTHY....
Great location but the rooms are filthy and terribly noisy. I never slept. The sheets were dirty; taken from the floor and reused...No, I am not joking as I placed the sheets on the floor and the housekeeper USED THEM AGAIN! They were dirty! Breakfast is inexpensive and mostly bread items but an abundance of coffee elections. This is not a hot bar but for less than four euros, it's worth it. If you are on a budget and wish to stay at a wonderful location in city centre, this is fine but if you desire cleanliness and tranquility, look elsewhere.

6/10 Okay

Charles Geoffrey, Almunecar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Last minute getaway..
A last minute decision to get away from 700 bikers at a rock concert in the park near where we live in Almunecar, thought we would have a break for the weekend away from the noise. Disappointed with the Hotel as our room was very dirty, with a plastic beaker on the floor (not even hidden under anything) and long hairs mixed with fluff on the floor. Under the bed had not been swept for months. 4am woken by noise from people leaving a disco next door and doors slamming from 6am. Not much sleep.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
major disappointment . very uncomfortable stay
we stayed for 2 nights. this was our worst traveling experience in our 30+ years of extensive traveling . the air conditioners do not work if you open the windows, there is no air flow. as the windows are facing an air well. the temperature outside was a pleasant 55 while in room was 80 + beds are uncomfortable and in serious need of mattress replacement. the bed covers were dirty and liekly not washed in some time in order to reach the elevator you have to first climb 5 stairs from street to lobby then another 6-7 steps to the elevator, which takes you up to in between floors, so you have to walk another 5-6 stairs to get to your room

10/10 Excellent

Ayemhenre, Ekpoma, Nigeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to my IUNS conference venue, Congresos
I am impressed with the fact that my reservation was respected and as such was not stranded in Spain. The hotel is easily accessible. The hotel staff were friendly even though language was sometimes a problem. By and large, I enjoyed my stay there.

8/10 Good

Verified traveller

Nice location
I have been to Granada for about 5 nights. Though I read many disappointing reviews about the hotel but I did not have many other options as I was late in reservation and so. Anyway, I can say that Casablanca is not that bad as most of comments say. The hotel is in the centre of Granada, easily reached..I loved that. It is about 5 min walk to Granada cathedral, 10-15 min from Alhambra. It is located very close to the shopping streets and grand via de colon. Just next to the hotel there are more than 1cafe you can have your breakfast there. About the elevator that most ppl made comments about I found it perfect, it is new, safe with no step level from the floor as mentioned by others. May be they have fixed this Pbm. About rooms, cleanliness come on it is 2 stars hotel I can not expect more than I got just a good safe place to have your night. The only Pbm I found was the noise of people when they r back at night, as rooms are v close. Overall it was good I enjoyed my stay at Casablanca.

8/10 Good

FERNANDO

Travelled with partner
Liked: Cleanliness, staff & service
En general el hotel está muy bien, buena ubicación, el personal muy amable. Para repetir sin duda.
Stayed 1 night in Apr 2024

10/10 Excellent

Jesus

Stayed 1 night in Feb 2024

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno pero la cena...
El Hotel muy bien, al igual que las habitaciones. El problema es que hice esta reserva con Media Pension porque tengo una niña pequeña y no quería salir en la noche del Hotel. La sorpresa que el sitio para cenar era un Restaurante fuera del mismo y que NO SE AVISA A LA HORA DE HACER LA RESERVA. El Restaurante NO es buffet y es de tapeo mas bien, la calidad de la comida MUY BUENA.
Stayed 2 nights in Jan 2024