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Overview of Sercotel Gran Hotel Luna de Granada

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Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Minibar, in-room safe, desk, soundproofing

Sercotel Gran Hotel Luna de Granada

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Explore the area

    Popular LocationParque Garcia Lorca12 min walk
    Popular LocationCalle Gran Via de Colon16 min walk
    Popular LocationGranada Cathedral18 min walk
    AirportGranada (GRX-Federico Garcia Lorca)21 min drive

Choose dates to view prices

Junior Suite

  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Triple Room (2 Adults + 1 Child)

  • 269 sq ft
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Family Room (3 Adults + 1 Child)

  • 398 sq ft
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Standard Room, 1 Double Bed

4.1/5 guest room rating
  • 269 sq ft
  • Sleeps 1
  • 1 Double Bed

Standard Room

4.6/5 guest room rating
  • 269 sq ft
  • Sleeps 2
  • 2 Single Beds

Family Room (2 Adults + 2 Children)

3.8/5 guest room rating
  • 398 sq ft
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Single Room

4.6/5 guest room rating
  • 151 sq ft
  • Sleeps 1
  • 1 Single Bed

Triple Room

4.2/5 guest room rating
  • 269 sq ft
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Family Room

4.4/5 guest room rating
  • 376 sq ft
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

About this area

Granada

Located in Granada's Distrito Ronda neighbourhood, Sercotel Gran Hotel Luna de Granada is near a train station. Alhambra and Granada Cathedral are notable landmarks, and the area's natural beauty can be seen at Mirador de San Nicolas and Generalife. Travelling with kids? Consider Science Park and Aquaola.
Popular Location

What's nearby

  • Parque Garcia Lorca - 12 min walk
  • San Jeronimo Monastery - 15 min walk
  • San Juan de Dios Church - 15 min walk
  • Calle Gran Via de Colon - 16 min walk
  • Granada Cathedral - 18 min walk

Getting around

  • Granada Station - 14 min walk
  • Granada (GRX-Federico Garcia Lorca) - 21 min drive

Restaurants

  • Restaurante Chino la Paz - 5 min walk
  • Grifos y tapas - 5 min walk
  • La Abadia - 5 min walk
  • Wursmet - 5 min walk
  • Taberna Nico - 6 min walk

About this property

Sercotel Gran Hotel Luna de Granada

Family-friendly Granada hotel in Distrito Ronda, near Alhambra
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 366 soundproofed rooms feature free WiFi and 24-hour room service. Guests will also find plasma TVs, minibars and coffee makers.
Sercotel Gran Hotel Luna de Granada offers 366 forms of air-conditioned accommodation with minibars and a safe. A pillow menu is available. Plasma televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.
GRAN HOTEL LUNA SPA has massage/treatment rooms. Services include massages and body scrubs. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 15.60 per night)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 10 for adults and EUR 5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Arcade/games room
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's games
  • Children's toys
  • Free children's club
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – March 2014
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 16

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification.

Renovations and closures

The following facilities or services will be unavailable from October 30 2020 to March 1 2021 (dates subject to change):
  • Spa
  • Supervised childcare

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per day
Up to 44 lbs/20 kg
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 165
  • New Year's Eve (31 December) Gala Dinner per child: EUR 82.50 (from 3 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 10 for adults and EUR 5 for children (approximately)
  • Self-parking fee: EUR 15.60 per night
  • Pet fee: EUR 20 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the total amount of the reservation at any time for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 13 years old are not allowed in the spa

Property is also known as

Granada Gran Luna Hotel
Hotel Granada Gran Luna
Sercotel Gran Hotel Luna Granada
Sercotel Gran Luna Granada
Sercotel Granada Gran Luna
Sercotel Hotel Luna
Sercotel Luna
Sercotel Gran Luna De Granada
Sercotel Gran Hotel Luna de Granada Hotel
Sercotel Gran Hotel Luna de Granada Granada
Sercotel Gran Hotel Luna de Granada Hotel Granada

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 467 out of 965 reviews
5 - Excellent 48%
Rating 4 - Good. 393 out of 965 reviews
4 - Good 41%
Rating 3 - Okay. 78 out of 965 reviews
3 - Okay 8%
Rating 2 - Poor. 20 out of 965 reviews
2 - Poor 2%
Rating 1 - Terrible. 7 out of 965 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

4/5 Good

Stayed 2 nights in Feb 2020

4/5 Good

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
A very enjoyable time at the hotel. Friendly, helpful and efficient staff.
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Beautiful rooms, good restaurants. Slightly out of town location but only 10 minute walk to centre.
Stayed 4 nights in Dec 2019

4/5 Good

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nothing fancy but convenient to visit Granada
Stayed there for 2 nights. The room was fine, good beds. A bit noisy from the hall. The hotel is conveniently 15mn walking from the historical parts of town. Helpful people at the front desk. We did not use the pool, was quite crowded.
Stayed 1 night in Dec 2019