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Reviews of Hotel Reino de Granada

3 out of 5
Hotel Reino de Granada
Calle Recogidas 53, Granada, Granada

Reviews

8.0

Very good

Rating 10 - Excellent. 44 out of 148 reviews" "
Rating 8 - Good. 69 out of 148 reviews" "
Rating 6 - Okay. 23 out of 148 reviews" "
Rating 4 - Poor. 9 out of 148 reviews" "
Rating 2 - Terrible. 3 out of 148 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edgar, Grayslake

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location, staff super friendly and attentive
Stayed 3 nights in Oct 2021
Response from Genaro on 18 Oct 2021
Thank you for staying with us! Your opinion is very important to us.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Location ok but old property and heater did not work
Stayed 2 nights in Dec 2019
Response from MIGUEL on 31 Dec 2019
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

10/10 Excellent

B, California

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front reception gentleman was super nice and helpful upon checking in. The female reception wasn’t as personable but was ok. Hotel in a great location, and can walk right into the main areas of the city. Even able to walk to Albaicin part of city. Hotel room was very nice, very nice decor and the room was a good size as most rooms in Europe had been small. It was a very comfortable stay while in Granada.
Stayed 2 nights in Oct 2019
Response from Michel on 25 Oct 2019
Thank you for staying with us! Your opinion is very important to us.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from Michel on 3 Oct 2019
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros

10/10 Excellent

Serafin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

K.Singh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Place as advertised. Clean beds recommend for future visitors.
Stayed 1 night in Mar 2019
Response from Genaro on 30 Mar 2019
Thank you for your time in valuing us, I will inform you of all your departements, we hope that your visit to the city of Granada has pleased you, we wait for you next visit. Greetings.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice service and neighbourhood but the street traffic can be quite noisy...
Stayed 6 nights in Sep 2018
Response from Miguel on 2 Oct 2018
Thanks for your lucky information. regards

8/10 Good

Nani, Peru

Liked: Cleanliness, staff & service, room comfort
The best location in the city center
Granada is a small city, you can go walking around the city and discover the tourist attractive and beatiful places, hotel Reino de Granada is a very nice place to stay there and enjoy your journey.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly reception, great service. Close to restaurants.
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Ok hotel. Helpful with the guess to called taxi and get places.
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Not restful
This was my second time staying here but I won't be back. The hotel has all wooden floors and is incredibly noisy throughout the night. Doors slam loudly, even if you try not to. Definitely not recommended for light sleepers, especially the lower floors. I was also locked out on New Years night for about ten minutes. I rang and rang the bell and no one came, presumably the night shift guy was sleeping in the bar. Later that night, while I was sleeping someone else clearly had the same problem as I was woken up by the sound of the doors nearly being ripped off the hinges. My room had a vent leading DIRECTLY into the next room. I could hear every sound they made. I wouldn't normally recognize that my next door neighbour was German and had a long conversation with his mother before going to sleep and snoring all night, but like in a youth hostel, you won't find much privacy here. Since last year the prices have gone up and the service has gone down.

8/10 Good

Valerie, St. Albert, Alberta, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in Granada
We like to walk so didn't mind the 10 to 20 minute walk to get to sightseeing areas. The room was very comfortable and clean. There were some great restaurants within 5 minute walk. It would have been nice to have access to an ice machine but front desk staff were happy to fill a plastic bag with ice from the restaurant for us.

6/10 Okay

NateCA

Liked: Cleanliness
Disliked: Staff & service, room comfort
Not what I expected
First of all the location is great, in the heart of city center. The place is extremely worn, it's very clean but the furnishings are very old..sheets and bedding, and furniture. It worked for our one night stay but would have checked out if we planned to stay longer. The female at the desk was not very helpful but checked us in and gave us a map

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The location was good, The staff was kind. The parking is a little difficult.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

8/10 Good

Verified traveller

Liked: Cleanliness

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Brayden, District of Columbia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great!
Awesome hotel, beds a bit uncomfortable, but overall awesome place.

8/10 Good

Derek, Hamburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good option in Granada
My only complaint with this hotel (which is a common complaint I have about hotels in Europe) is the lack of good sound insulation, which is only really a problem if you want to sleep late. Doors can slam quite loudly and with the wooden floors (and also partly due to the ventilation) the cleaners can make quite a bit of noise when they make their rounds in the morning, and sometimes you can hear what is going on in the adjacent bathroom. I wouldn't say this is a huge problem but it took a bit away from my experience. Otherwise I thought the bed was comfortable, the room was big enough, the minibar was pretty cheap by hotel minibar standards, and the location is very nice with lots of good bars and restaurants in the area.

4/10 Poor

Norman, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing!
I stayed at the Hotel for 4 nights (October 2014). I consider the hotel to be sub-standard in several important respects: 1. The breakfast cost 6.50 euros. For this I received one baguette, a coffee and orange juice. The real value is about 4 euros. 2. The hotel uses a very cheap cleaning liquid for the floors. As a result the rooms and the cafeteria have a horrible smell and this makes the eyes itch. It is necessary to open the windows for 3 hours before using the room. This problem should never happen even in a cheap 2 star hotel. 3. The TV only has Spanish programmes. There should be international programmes, such as BBC. 4. The shampoo in the room was low quality and in a container that is difficult to use. 5. The safe in the room was impossible to open. 6. None of the staff speak any English.

10/10 Excellent

Lisa, Waco, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Friendliest staff. Very helpful. Convent location to city center only five minute walk. Could use better blow dryers but would stay there again in future.

10/10 Excellent

Giancarlo

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buon hotel con ottimo rapporto qualità prezzo.
Stayed 3 nights in Apr 2024
Response from MIguel on 9 Apr 2024
Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Akbar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Vidal on 19 Feb 2024
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Julián

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from MIGUEL on 15 Nov 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Juan Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Tranquilidad y ubicación.
Stayed 1 night in Jun 2023
Response from Patricio on 4 Jul 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

José

Stayed 1 night in Jun 2023

8/10 Good

Silvia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel war sehr angenehm. Die Zimmer zweckmässig eingerichtet mit allem was man braucht. Aufmerksam war der Empfang. Es kam auch immer ein Gruß. Das Frühstück ist eher karg. Der Preis von 7€ dafür in Ordnung. Vor dem Hotel wäre ein Parkplatz zum ausladen der Koffer wertvoll. Auch hier mussten wir in eine örtliche Garage fahren.
Stayed 3 nights in Apr 2023
Response from Miguel on 8 May 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in May 2023
Response from MIguel on 8 May 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Carmen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No defrauda, todo correctisimo y no puedo decir nada negativo. Muy grata experiencia
Stayed 1 night in Mar 2023

8/10 Good

Jorge Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amabilidad, buen servicio, limpieza y comodidad, cerca del centro de la ciudad.
Stayed 10 nights in Nov 2022

8/10 Good

concetto

Travelled with partner
Liked: Cleanliness, staff & service
Posición
Stayed 2 nights in May 2022
Response from Genaro on 11 Jun 2022
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022
Response from Miguel on 10 May 2022
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Fin de semana bueno pero demasiado corto,,
Todo muy bien,muy agradable el trato El hotel muy bien ubicado ,cómodo y perfecto para ir andando a cualquier sitio El parking no está en el hotel pero está enfrente Nuestra estancia solo pudo ser de un día pero repetiremos nos encantó, 😍
Stayed 1 night in Nov 2021
Response from Genaro on 13 Nov 2021
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Pedro William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Execlente Hotel y Ubicacion. Relacion precio-calidad muy bien. Las habitaciones muy buenas.
Stayed 2 nights in Oct 2021
Response from Michel on 5 Oct 2021
Gracias Pedro por tu comentario, esperamos verle en su proxima viaje a Granada. Saludos

8/10 Good

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno a Granada
Location centrale , accoglienza buona e camera piccola ma dotata di tutti i confort
Stayed 2 nights in Dec 2019
Response from MIGUEL on 31 Dec 2019
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2019
Response from Miguel on 12 Dec 2019
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal muy amable, dispuestos a ayudarte en todo momento
Stayed 1 night in Oct 2019
Response from Leonardo on 2 Nov 2019
Estimado cliente, agradecemos su comentario referente a nuestro personal le trasdalare dicho comentario y esperamos que haya tenido una estancia agradable en nuestro hotel.

10/10 Excellent

Ludo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Genaro on 16 Oct 2019
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019
Response from Miguel on 3 Oct 2019
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

8/10 Good

Michela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Michel on 7 Oct 2019
Estimada Michela, gracias por visitar esta magnifica ciudad de Granada; En primer lugar, nos gustaría agradecerle el comentario y el tiempo invertido en compartir su visita a nuestro Hotel Reino de Granada.

10/10 Excellent

In Kui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
접근성 좋음
시내 접근이 좋고 편안합니다.
Stayed 6 nights in Sep 2019
Response from Genaro on 2 Oct 2019
Grazie per stare con noi! La tua opinione è molto importante per noi.

8/10 Good

Estrella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está muy bien ubicado,limpio cama comoda
Stayed 2 nights in Sep 2019
Response from GENARO on 2 Oct 2019
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Hotel es ideal, cerca del centro, limpieza de las habitaciones excelentes, el personal súper amable, lo recomiendo mil veces, cuando vuelva a Granada desde luego me alojo allí
Stayed 4 nights in Aug 2019
Response from GENARO on 2 Oct 2019
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Posizione centrale, cattedrale ed altri monumenti raggiungibili a piedi
Stayed 1 night in Apr 2019
Response from Michel on 3 May 2019
Grazie per la vostra visita in questa magnifica città di Granada, speriamo che vi piaccia al massimo. saluti

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Stayed 1 night in Apr 2019
Response from Genaro on 22 Apr 2019
Thanks for staying with us! Your opinion is very important to us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2019
Response from MICHEL on 1 May 2019
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from GENARO on 29 Apr 2019
Agradecerle el tiempo dedicado a comentar su estancia en el Hotel Reino de Granada y el compartir sus comentarios con nosotros y los lectores

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Miguel on 2 Sept 2018
Estimada Lorena, gracias por tu puntuacion y tiempo, seguiremos atendiendote como siempre o mejor. Saludos.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Muy antiguo y no actualizado, lo mejor la ubicación
Stayed 1 night in Jul 2018
Response from Genaro on 19 Sept 2018
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

6/10 Okay

M, Cáceres

Disliked: Room comfort
No volvería
Al día siguiente de estar en el hotel, recibí una llamada telefónica en la que,muy educada mente, me decían que le habían informado las camareras que al ir a hacer mi habitación habían visto que me había llevado todos los almohadones y toallas. Ni que decir que pienso poner una hoja de reclamación que estoy esperando que me llegue después de habersela solicitado al hotel.
Stayed 2 nights in Jun 2018
Response from Luis Miguel on 11 Jul 2018
Estimada clienta. Como bien hablamos por teléfono, cuando ocurrió el hecho que comenta, actuamos según el protocolo existente en cualquier hotel del mundo, que es llamar al cliente y ponerle en su conocimiento el hecho ocurrido por si nos puede dar más información al respecto. En ningún momento se le acusó de nada. No obstante, ya se le hizo llegar la hoja de reclamaciones para que usted actúe de la forma que estime más conveniente. En cualquier caso, sentimos que se haya sentido molesta, y reiteramos de esta manera nuestras disculpas a este respecto, ya que nunca ha sido esa nuestra intención