Ratings based on 170 Verified Reviews

4.5 out of 5
79% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Nice hotel

Posted 19-Feb-2018
We had a nice stay at the Palm Oasis. Beautiful setting and attractive pool area with well maintained gardens. Lovely apartment with a good view. However, there were a few issues; 1) Out of the two pools the main pool was cold. I assume they have a boiler issue as maintenance work was planned i believe. 2) Our non smoking room smelt strongly of cigarettes. We raised this as an issue and the cleaners did clean the net curtains which improved the odour. 3) The male pool bar attendant (possibly the bar manager) was so miserable. He made you feel so unwelcome! 4) In the evenings the hotel goes so quiet. The pool bar closes. Very little entertainment.
Comment from Hotel Management
20-Mar-2018 by SANTANA, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveller

Top place to stay

Posted 17-Dec-2017 on Hotels
Great place to stay.car would be of help as bit out of the way but they do supply courtesy shuttle to beach . Very polite and helpful staff.
Comment from Hotel Management
06-Feb-2018 by SANTANA, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by Timothy

Thumbs Up

Posted 25-Oct-2017 on Hotels
Really enjoyed our stay here
Comment from Hotel Management
12-Dec-2017
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by Sharon

Excellent choice

Posted 30-Sep-2017 on Hotels
Nice clean apartments Friendly , helpful staff Excellent location Enjoyed my stay , we went in September when the kids are back at school so it was less busy than the summer months There entertainment program could do with improving Could benefit from more evening entertainment There is a piano guy we saw that plays really well in the evenings but we went out most evenings so can't comment for the whole week I would expect the high season to have a more active entertainment program, other to that I would definitely recommend palm oasis This is my second visit to Gran Canaria this year and I will definitely return
Comment from Hotel Management
28-Nov-2017
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveller

Great family retreat

Posted 29-Aug-2017
My ten-year-old and I had such a great time. It's truly an Oasis, with incredible swimming pools and easy access to the beach. A quiet and family-friendly hotel. I really recommend.
4 out of 5
Recommended
for Everyone
by A verified traveller from Portsmouth, UK

Great family Stay

Posted 23-Aug-2017
All in all great ten days half board, room clean, food good and if like me I have fussy kids and there are no chips etc just ask and they will cook some for you. I'm glad did half board as not much around hotel, however only 4 Euro to get taxi into maspolomas. Pools are great lots of sun beds and shade, towel provided by hotel as well which was handy and they also take towels of people who go down early to save sun beds which I found a great idea as it stopped sun bed blocking. My one and only moan is the sofa bed is so uncomfortable but you can't have everything. Great family holiday. Thanks Palm Oasis
5 out of 5
Recommended
for Everyone
by A verified traveller from Bourne End

So good last time we booked again and loved it!

Posted 26-Jun-2017
Pros: Location, quiet in the evening, happy hour....
We were not disappointed this year. In fact, knowing what we learned last year re. restaturants in the area etc we had a far more relaxing break. The one bedroom apartments are ecellent value with loads of space and great facilites.
4 out of 5
Recommended
for Everyone
by A verified traveller from united kingdom

hotel with good swimming pools and lovely gardens

Posted 24-Apr-2017
Pros: swimming pool, gardens,
Cons: the extra bed was a fold out sofa bed most uncomfortable. They didn't enforce sun lounger rules taken early and left for hrs
Location: small shopping area nearby
beautiful gardens and swimming pools. 1 bedroom apartment was very good apart from the extra sofa bed excellent buffet breakfast evening meals were of fair quality. Supermarket on site was reasonably priced. Staff friendly. the only real negative I can say are the sun bed loungers the hotel not enforcing its own rules people reserving with towels and then going off for hours.
5 out of 5
by Alan

Excellent week stay in March

Posted 30-Mar-2017 on Hotels
The apartments are fantastic, well maintained, spacious and well equipped. Pool area is one of the best I have seen in Europe and the food was great for all meals. Only drawback is location you can't really walk to any main areas so it is a taxi ride to Meloneras or Playa Del Ingles but we factored that in compared to much higher costs for equivalent accommodation in those resorts. Its quiet and only a 4 euro cab ride to either resort. I would definitely stay again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel to far from the beach

Posted 06-Feb-2017
Pros: Very clean
Cons: Not very helpful at the reception
Location: Location to far from the beach very quiet things to do none
Very nice holiday. No problems pool area very nice ,gardens beautiful,Happy hour great.