Ratings based on 188 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller from København

Skønt hotel hvor alt fungerer

Posted 18-Apr-2016
Pros: Beliggenhed, service, faciliteter.
Cons: Sprogundervisningen til personalet i restauranten. Der sker tit misforståelser.
Location: Roligt område uden trafik. Større center i nærheden med mange restauranter. Ikke langt fra stranden.
Vores 6. besøg på dette dejlige hotel. Vi ved, at tingene fungerer og kommer derfor tilbage. Meget venligt personale og der bliver taget hånd om evt. problemer med det samme. Maden er rigtig god og udvalget enormt. Kan kun anbefale hotellet.
3 out of 5
by A verified traveller from L

Hotel buono circa 800 m dal mare

Posted 06-Apr-2016
Buona struttura ,Buon servizio ,buone camere tutte con vista mare ,buoni e variati pasti e cucina ,cortesia personale eccellente ,Buona accoglienza . CONTRO : animazione ,non proprio soddisfacente ,niente in italiano ,e se devo dire poco valorizzati.Tutte le attività ricreative mai individuate perché nessun animatore parla italiano ,l'intrattenimento serale una lagna , tranne qualche show Territorio buono ,ma locali serali o notturni niente ,ovvero ristoranti e bar .. Nel complesso la vacanza discreta
4 out of 5
by A verified traveller from Madrid

Hotel muy recomendable!

Posted 27-Mar-2016
Parking gratuito, muy limpio, camas comodas, personal muy amable y atento, desayuno riquísimo y variado. Está un poco lejos de la playa andando (aunque hay un bus gratuito en la puerta ) pero es ideal si alquilas un coche. El Spa es de pago pero está muy chulo recomiendo probarlo ,tiene descuento para clientes, no es muy caro y te proporcionan todo, albornoz, gorro, toalla... El chill out de la terraza también es genial!
4 out of 5
by A verified traveller from NRW

Große Hotelanlage mit Charme

Posted 22-Mar-2016
Es war ein super schöner Urlaub! Mitte März war das Hotel noch nicht vollkommen ausgebucht, alles war sehr angenehm und ruhig.
5 out of 5
by A verified traveller from Whistler, Canada BC

Excellent hotel! Very nice and comfortable!

Posted 22-Mar-2016
We only stayed 4,days in Gran Canaria for my 50th birthday!!! We had a wonderful time. The hotel is very nice, clean, open with a large buffet restaurant, great pools and outdoor areas. All staff super nice with excellent service! For my birthday they put a bottle of champagne in my room, what a nice surprise!! The food in the buffet and restaurant was excellent. We had a couples romantic massage in the spa area which we enjoyed tremendously. I would go back any time!!
4 out of 5
by A verified traveller from england

Nice hotel in good location

Posted 20-Mar-2016
Pros: Everything. Location good with free courtesy bus to playa de ingles and maspalomas. Even a taxi back was only 4 euros so no need to wait for bus back
Cons: Updated hairdryer in room - very antiquated
Location: Easy walking distance to beach. Shopping centre in San agustin and short ride to playa de ingles. In fact it is within walking distance if fit
Great hotel if a little big. Dining room can get manic at times so we learned to go at certain times to overcome this. Staff work so hard always friendly and amiable. Room cleaned every day and towels changed every day too. Sheets changed 3 times in one week - outstanding. Plenty of sunbeds available so no need to save them as some people did - saved early in morning but did not use them until late afternoon. Entertainment every evening which we enjoyed. Drinks on all inclusive was excellent selection with a lot of branded spirits. Food was excellent - I defy anyone to not find something to eat. All nationalities catered for and show cooking each day for breakfast, lunch and dinner. Only criticism is they need an updated hairdryer in the room.
4 out of 5
by A verified traveller from Kolbotn

Posted 17-Mar-2016
Pros: Lå gunstig til i forhold til de vi skulle besøke
Kan anbefales såfremt du ønsker å bo i San Augustin.
4 out of 5
by A verified traveller from München

immer noch zu empfehlendes Hotel...

Posted 16-Mar-2016
Pros: Dachterrasse mit Pool Und gemütlicher Sitz/Liegelaunch
Das Hotel ist zwar in die Jahre gekommen, kann man aber immer noch empfehlen wie ich finde. Essen reichhaltig und gut. Zimmer und Gesamteindruck gut. Radfahrerfreundlich! Preis/Leistung ist echt OK!
4 out of 5
by A verified traveller from Sussex UK

Faded Glory

Posted 14-Mar-2016
Cons: Hotel somewhat tired and in need of maintenance.
Location: Located some distance from the sea and public transport. San Agustin is a relatively quiet area. Walk to hotel could be a challenge for the elderly.
An enjoyable stay but cannot highlight any aspect that warrants special mention.
5 out of 5
by A verified traveller

Gloria Palace San Agustin

Posted 14-Mar-2016
Pros: The staff were excellent
Cons: Very little - perhaps a few more home comforts in the rooms but that is a very minor criticism
Location: Lovely location, quiet area with great restaurants and within walking distance of the more lively Playa del Ingles.
This hotel and spa lives up to the description on the website. More importantly the staff were exceptional in that nothing was too much trouble for them. The location is perfect and it is within walking distance of Playa Del Ingles.