Search Riverside Hotels in Gatlinburg

"Restaurant friendly and food was good, room not very clean, bed very very uncomfortable. Not even comfy chairs. Parking by pool horrible"

"Had a nice stay at this hotel only complaint is the beds aren’t very comfortable to sleep in and they have a fire pit that needs to be light by a lighter if you want to use it so you will have to light it yourself or wait for maintenance. Parking is another additional fee that isn’t added into your stay until check in. Also had the same breakfast everyday. Overall tho we had an excellent stay."

"When they say keep trash closed there’s bears they mean this literally everyday of our stay we seen bears. The rooms are clean the balcony views was peaceful and well worth the visit! I hope to revisit in the future to use the pool if your thinking should I stay here YES you should at least once for the views and experience "

"My room was clean. Check in was fine, and the receptionist was pleasant. I didn’t use any amenities as the pool and spa were unavailable at the time. For the price it was fine. Don't expect front desk staff to go out of their way for you: the phone was not answered when I called the front desk and when I asked for a place to print pages I was just told no, I "just need to look it up baby doll" (I'm 50 years old). When I asked to mail a postcard I was also told no. Not "theres a mailbox..." just no. I've worked in the hospitality industry, and this isn't the response I was trained to give. Cleaning and breakfast staff were outgoing, friendly and pleasant. Despite having loads of laundry one lady asked how my day sightseeing went. I appreciated that. Other people definitely seemed like repeat guests so there's that. "