Title: Mountaintop 3BD w/ VIEWS! HOT TUB + Theater Room! Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=7474&destination=Gatlinburg%2C+Tennessee%2C+United+States+of+America&selected=82985608&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire cabin # Mountaintop 3BD w/ VIEWS! HOT TUB + Theater Room! ## Photo gallery for Mountaintop 3BD w/ VIEWS! HOT TUB + Theater Room! ![Exterior - Mountaintop 3BD w/ VIEWS! HOT TUB + Theater Room! (Gatlinburg)](https://images.trvl-media.com/lodging/83000000/82990000/82985700/82985608/98e067a8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor spa tub - Mountaintop 3BD w/ VIEWS! HOT TUB + Theater Room! (Gatlinburg)](https://images.trvl-media.com/lodging/83000000/82990000/82985700/82985608/ff75e88d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TV, fireplace, video games - Mountaintop 3BD w/ VIEWS! HOT TUB + Theater Room! (Gatlinburg)](https://images.trvl-media.com/lodging/83000000/82990000/82985700/82985608/9391b924.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Mountaintop 3BD w/ VIEWS! HOT TUB + Theater Room! (Gatlinburg)](https://images.trvl-media.com/lodging/83000000/82990000/82985700/82985608/8ff1af8f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Mountaintop 3BD w/ VIEWS! HOT TUB + Theater Room! (Gatlinburg)](https://images.trvl-media.com/lodging/83000000/82990000/82985700/82985608/3c837db1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Amenities - Policies Escape to Luxury Lookout in the heart of the Smoky Mountains. This modern mountain retreat offers spacious bedrooms, private balconies, a hot tub, and seasonal community pools. Relax in the loft game room with a pool table and arcade or unwind by one of two fireplaces. ## Reviews 8.6 Excellent ### Entire cabin 5 bedrooms3 bathroomsSleeps 101135 sq ft ## Popular amenities - Pool - Kitchen - Washing machine - Dryer - Free Wi-Fi ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire cabin to yourself and will only share it with other guests in your party. ### Mountaintop 3BD w/ VIEWS! HOT TUB + Theater Room! Welcome to Luxury Lookout! With breathtaking mountain views, chic cabin charm and numerous amenities, our gorgeous 3 BD cabin (sleeps 8) is the perfect destination for your family to make incredible memories here in the Smoky Mountains! With a loft game room, theater room, hot tub and stunning views, this home is truly one of a kind! ★Spacious Bedrooms ★Private Balconies ★Hot Tub ★Pool Table ★Arcade ★Movie Room ★Two Fireplaces ★Jacuzzi Jetted Tub ★Seasonal Community Pools ★WiFi Luxury Lookout offers you all the cabin amenities your friends and family could desire, all while being conveniently located in the heart of the Great Smoky Mountains. Our floorplan is ideal for both families or couples alike and is the perfect get-a-way. So, pack your bags “ because the mountains are calling!! Spacious and modern mountain retreat with tons of amenities ; incredible views 3 bedrooms and bathrooms (sleeps 10) Spacious living room with stone fireplace and big screen TV Cozy Media/Theater room with theater-style seating, large screen TV and fireplace Loft game room with pool table, seating area, TV and jacuzzi tub overlooking the mountains Outdoor Hot Tub Free Wi-Fi ; Free Parking Short drive to Pigeon Forge or Downtown Gatlinburg and close to Great Smoky Mountains National Park, hiking, mountain biking, fishing, horseback riding, shopping, restaurants, museums, downtown Gatlinburg, Ober Gatlinburg, Ripley's Aquarium of the Smokies, Hollywood Star Cars Museum, Ole Smoky Moonshine, Pigeon Forge, The Island, the Comedy Barn, Dollywood, and more. … INDOOR LIVING ; ENTERTAINMENT… Fully furnished mountain home with modern and rustic decor; Open living room with large stone fireplace and soaring ceilings; Comfy leather furniture and tons of windows with views; Modern and fully equipped kitchen; Loft game room with pool table and stunning views; Large media room with theater style seating; Access to multiple decks; Free WiFi …SLEEPING ARRANGEMENTS … Bedroom #1 (main level): Spacious bedroom retreat with King-sized bed and attached private bathroom with stand up shower, TV, access to private balcony with hot tub and incredible views Bedroom #2 (downstairs): Spacious bedroom with Queen-sized bed and TV; Access to shared full bathroom with stand-up shower Bedroom #3 (downstairs): Spacious bedroom with Queen-sized bed and TV; Access to shared full bathroom with stand-up shower Living Room: Queen Sleeper Upstairs loft also has a full-sized bathroom with stand-up shower and jacuzzi tub …KITCHEN… Fully equipped kitchen with modern stainless-steel appliances, full sized refrigerator, dishwasher, stove, microwave, and other kitchen appliances perfect for making breakfast, lunch, or dinner throughout your stay! All pots, pans, glasses, plates, silverware, etc. are also there for you! There is also a dining room table right off the kitchen, central to the living area. …ENTERTAINMENT… Luxury Lookout offers the best of both worlds “ plenty of spots to relax and take in the gorgeous mountaintop views, as well as numerous amenities for non-stop entertainment! Our home is the perfect place to both relax and play. The media room hosts theater-style seating and a huge flat screen TV ; fireplace, perfect for those cozy family movie nights. Step upstairs into the game room and you are met with a large pool table, arcade, jacuzzi tub, and access to a private balcony with rocking chairs and views that go on for miles and miles. Outside, you are greeted with multiple balconies, one of which hosts a bubbling huge hot tub that overlooks the Smokies. Sit back and relax in a rocking chair while sipping your morning coffee or evening glass of wine and breathe in the fresh Smoky Mountain air. And during those warm summer months, enjoy access to three separate outdoor pools located within the community. … GENERAL… Complimentary starter toiletries, linens/towels, free WiFi, air conditioning ; central heat, full sized washer and dryer Bears are indigenous to the area and are often seen near or on our properties. Please do not leave food or trash outside. Kitchen and Outdoor Cooking: The kitchen is stocked with dishes and cookware. We provide a standard coffee maker or a Keurig, so please bring along your preferred grounds or pods. Regarding the Grill: While we often have a grill available for guest use, we cannot guarantee its availability or condition for every stay. If it is on-site, please note that propane/charcoal is the guest's responsibility. There may be some left over from previous guests, or you can pick some up at a local shop. …PARKING… Free parking for up to 3-4 vehicles …COUPONS AND DISCOUNTS… Shortly before you arrive I'll send you a coupon book with dozens and dozens of discounts for all of the top attractions in the area. This includes the best dinner shows, pancake restaurants, adventure parks, museums and even an exotic animal park. If you want inspiration for your vacation activities, this will definitely give you enough for your visit! …COOL THINGS TO DO IN THE AREA… Pigeon Forge, Gatlinburg and Sevierville are the three main cities that comprise the area. Everything is spread out a bit and there are amazing things to keep you busy... \- World class hiking trails of all types and skill levels \- Dollywood theme park (of course!) \- Putt putt, go karts and pancake restaurants on every corner \- Amazing dinner shows to entertain kids of all ages \- Museums of all types: classic cars, Alcatraz, Titanic and several children's museums \- Restaurants of all types... Always come hungry because serving sizes are HUGE! Here are some of the popular spots nearby: … OUTDOOR RECREATION … Ober Gatlinburg (16.7 miles) Anakeesta (12.9 miles) CLIMB Works Smoky Mountains - Zipline Tour (2.9 miles) Bent Creek Golf Course (1.8 miles) Mt. Le Conte (23.1 miles) Clingmans Dome (35.6 miles) … FAMILY FUN … The Island in Pigeon Forge (20.4 miles) Dollywood (21.0 miles) Titanic Museum (21.8 miles) WonderWorks (22.2 miles) Smoky Mountain Alpine Coaster (22.0 miles) Ripley's Believe It or Not! (13.3 miles) … SHOPPING ; DINING … Dolly Parton's Stampede (18.3 miles) The Old Mill Restaurant (19.0 miles) Pigeon Forge Factory Outlet Mall (19.9 miles) Frizzle Chicken Farmhouse Cafe (20.2 miles) Tanger Outlets Sevierville (22.7 miles) Applewood Farmhouse Restaurant (22.6 miles) … AIRPORTS … Gatlinburg Pigeon Forge Airport (19.5 miles) McGhee Tyson Airport (51.5 miles) Access to the community pool! This property may have outside surveillance cameras. Please message for details if you have questions. ## Property amenities ### Ski - Close to skiing - Snowboarding nearby ### Pool/Spa - Communal pool - Hot tub ### Internet - Available in the cabin: Free WiFi ### Parking and transport - Car recommended - Parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Hob - Microwave - Oven - Refrigerator - Toaster ### Dining - Dining table ### Bedrooms - 5 bedrooms - Bedsheets provided - Sofa bed ### Bathroom - 3 bathrooms - Hair dryer - Towels provided ### Living spaces - Dining table - Fireplace - Living room ### Entertainment - Games - TV - Video games ### Laundry - Laundry facilities - Washing machine ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Smoke-free property ### Services and conveniences - Iron/ironing board ### Location highlights - Near a health/beauty spa - Near a hospital - Near a zoo - Near an outlet shopping centre ### Things to do - Arcade/game room - Billiards/pool table - Water park - Birdwatching nearby - Cycling nearby - Ecotours nearby - Fishing nearby - Hiking/biking trails nearby - Horseback riding nearby - Hunting nearby - Ice skating nearby - Jet skiing nearby - Motor boating nearby - Mountain climbing nearby - Rafting nearby - Rock climbing nearby - Sledding nearby - Snowmobiling nearby - Swimming nearby - Theme park nearby - Water tubing nearby - Wildlife walks nearby - Winery tours nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - Unit size: 1,135 square feet ## Similar properties ![Property grounds](https://images.trvl-media.com/lodging/64000000/63920000/63915300/63915230/d9c50294.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Breathtaking mountain views! 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Any pets (for non-pet-friendly cabins) or extra people brought to the cabin are a rules violation and will result in an extra charge of $500 Per our insurance policy, we are required to have a copy of YOUR photo ID. We will also need a list of guests and ages as well. ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed On-site parties or group events are strictly prohibited Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention A car is recommended for transport to and from this property ### Property is also known as 99 ## About the area Located in Gatlinburg, this cabin is near theme parks. Dolly Parton's Stampede Dinner Attraction is a cultural highlight and some of the area's popular attractions include Ripley's Aquarium of the Smokies and Dollywood. Travelling with kids? Don't miss Wild Bear Falls Indoor Water Park and Anakeesta. Make sure you get close to the area's animals with activities such as game walks and birdwatching. [Visit our Gatlinburg travel guide](https://www.expedia.co.uk/Gatlinburg.dx7474) [View more Cabin rentals in Gatlinburg](https://www.expedia.co.uk/Gatlinburg-Cabins.d7474-aaCabins.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.77225%2C-83.33671&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=yodabFsP6cv1mGo3JEIcY9Y1SE0=) Gatlinburg, TN ### What's nearby - ![Bent Creek Golf Club](https://images.trvl-media.com/place/6326346/fe1cb5ab-ed78-45cf-98aa-35fafb801197.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Bent Creek Golf Club 3 min drive \- 1.3 miles - ![Gatlinburg_WildBearFallsIndoorWaterpark_6326714_01](https://images.trvl-media.com/place/6326714/d5973af8-fcdf-48b5-9221-9e2664b73446.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Wild Bear Falls Indoor Water Park 22 min drive \- 15.7 miles - ![Ripley's Aquarium of the Smokies](https://images.trvl-media.com/place/6080245/64a71da5-d7a8-4d32-a103-8023949d2cbc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ripley's Aquarium of the Smokies 22 min drive \- 15.3 miles - ![Tree Bridge ](https://images.trvl-media.com/place/553248635963643669/4cb2e0e1-f63c-4ee5-87ed-123afc755664.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Anakeesta 22 min drive \- 15.3 miles - ![Great Smoky Mountains at sun rise, with clouds in valley](https://images.trvl-media.com/place/553248635936302901/951c172a-26d5-413b-823f-93735926cd21.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Great Smoky Mountains National Park Headquarters 27 min drive \- 18.2 miles ### Getting around - Alcoa - Knoxville Airport (TYS) 82 min drive ### Restaurants - Trish's Mountain Diner 7 min drive - Bec’s Grill And Bar 19 min drive - Cobbly Nob Cafe & Pizza 7 min drive - Doc’s 321 Cafe 14 min drive - Hungry Bear BBQ 13 min drive ## Frequently asked questions ### Does Mountaintop 3BD w/ VIEWS! HOT TUB + Theater Room! have a pool? ### Is Mountaintop 3BD w/ VIEWS! HOT TUB + Theater Room! pet-friendly? ### How much is parking at Mountaintop 3BD w/ VIEWS! HOT TUB + Theater Room!? ### What time is check-in at Mountaintop 3BD w/ VIEWS! HOT TUB + Theater Room!? ### What time is check-out at Mountaintop 3BD w/ VIEWS! HOT TUB + Theater Room!? ### Where is Mountaintop 3BD w/ VIEWS! HOT TUB + Theater Room! located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mountaintop 3BD w/ VIEWS! HOT TUB + Theater Room! Reviews ## Reviews ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative. [More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 16 8 - Good 9 6 - Okay 3 4 - Poor 2 2 - Terrible 0 ### 8.8 Cleanliness ### 9.6 Location ## Reviews Verified ### 10/10 Excellent #### Ilona T. 19 May 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great vacation We loved the cabin! It was very clean and had everything we needed. We enjoyed the pool table, hot tub and movie room. Every question I had before our trip was answered immediately. I would definitely recommend this cabin. We had a great time! ##### Ilona T. Stayed 4 nights in May 2025 Verified ### 10/10 Excellent #### Sandra B. 29 Dec 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### We had a great time. Awesome cabin We had a great time. Wish we had more time to stay to enjoy the cabin. It was beautiful! ##### Sandra B. Stayed 1 night in Dec 2024 Verified ### 10/10 Excellent #### Kasi S. 11 Feb 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful This property was amazing! Beautiful views. Serenity. Just great. ##### Kasi S. Stayed 2 nights in Feb 2025 Verified ### 10/10 Excellent #### Belkys J. 3 Jan 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Belkys Beautiful cabin, and view ##### Belkys J. Stayed 4 nights in Dec 2024 Verified ### 10/10 Excellent #### Lindsey S. 16 Feb 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful views The cabin was perfect with a theater room and a game room. It’s secluded with beautiful views from the decks. ##### Lindsey S. Stayed 4 nights in Feb 2024 Verified ### 10/10 Excellent #### Ben P. 22 Nov 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Relaxing Beautiful views, house is very comfortable and well furnished. We will be back! ##### Ben P. Stayed 5 nights in Nov 2023 Verified ### 8/10 Good #### Shara D. 31 Mar 2025 Liked: Cleanliness, check-in, communication, location #### Long weekend in Gatlinburg Kids loved the hot tub. It took awhile to figure out how to work the PAC Man game. Only could get one chair in theater room to be adjustable. But overall the place was really nice and perfect for our group. Justin was always quick to respond. And the check out list was the easiest I’ve ever experienced. ##### Shara D. Stayed 3 nights in Mar 2025 Verified ### 8/10 Good #### YI S. 20 May 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Spacious cabin with a number of amenities Overall it was a great experience. Enjoyed the home theater and hot tub a lot. The cabin is a bit old but clean. The hot tub was leaking water to the lower deck when we checked in. But the host responded timely and got the issue fixed next day. ##### YI S. Stayed 5 nights in Mar 2024 Verified ### 10/10 Excellent #### Nicholas M. 20 Feb 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Gatlinburg Babymoon Wanted a getaway to celebrate and relax before the arrival of our first child. We searched a lot of places but I’m so glad I found this one! I have never actually used Vrbo or any other website like it before and the owners made the process so comfortable to do. Not to mention the house is absolutely amazing inside and has everything we could have ever needed to relax and enjoy our time together. Also as a side note, I have low back issues and usually hate staying places because the beds always cause flare ups of pain, but the bed was so comfortable that I never once had an issue. Thank you for a trip we will never forget, and hopefully can do again someday! ##### Nicholas M. Stayed 3 nights in Feb 2024 Verified ### 10/10 Excellent #### NASIR A. 5 Nov 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy This is a very nice and clean property and has a great view towards mountain. ##### NASIR A. Stayed 3 nights in Nov 2025 Verified ### 8/10 Good #### Ellasyn H. 29 Dec 2025 Liked: Cleanliness, check-in, communication, location Amazing view. Clean. Well supplied. Very comfy beds. Minor issues with dishwasher. My big complaint was that there is no pull out couch in the movie room! The red couch in the picture was replaced with a different red couch that does NOT pull out! The listed is inaccurate. The kids had to sleep on the chairs which would not work for everyone. ##### Ellasyn H. Stayed 3 nights in Dec 2025 Verified ### 8/10 Good #### Nicole K. 11 Apr 2025 Liked: Check-in, communication, location, listing accuracy #### Spring break We enjoyed our stay. ##### Nicole K. Stayed 3 nights in Apr 2025 Verified ### 8/10 Good #### alicia c. 31 Oct 2025 Liked: Cleanliness, communication, location, listing accuracy Stunning views! Thats what I came for!!! The home was very cozy. I was surprised there wasnt a broom or complementary cleaning supplies for our week stay but i came over prepared, even brought my own travel grill. Extra towels would have been nice i did a lot of laundry. Come to find out we were in the middle of 3 bear dens very surprising and cool! Nothing beats the vibrant colors and views that is 20 stars worth! ##### alicia c. Stayed 7 nights in Oct 2025 Verified ### 10/10 Excellent #### Lauren R. 7 Jan 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Weekend Getaway The property was as advertised. All of our questions were answered quickly during the stay. ##### Lauren R. Stayed 3 nights in Jan 2025 Verified ### 10/10 Excellent #### Derek B. 3 Jan 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Fantastic trip Great place to stay and great/quick communication with the host. ##### Derek B. Stayed 2 nights in Dec 2022 Verified ### 8/10 Good #### Cody K. 7 Aug 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great place. Beautiful view. 3 full bathrooms and great seating for everyone. Would go back. ##### Cody K. Stayed 5 nights in Aug 2022 Verified ### 10/10 Excellent #### Destiny G. 27 Nov 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great cabin experience This was my family's first trip to the mountains and everything was great! ##### Destiny G. Stayed 4 nights in Nov 2022 Verified ### 10/10 Excellent #### Verified traveller 15 Mar 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Amazing Cabin! The cabin was absolutely perfect for our vacation, with plenty of room for family to spread out. The kitchen was well stocked with everything needed to cook family dinners. The views were amazing and visits by a bear family provided much excitement. Any questions were promptly answered by the owners. We look forward to returning in the future. ##### Verified traveller Stayed 5 nights in Aug 2022 Verified ### 8/10 Good #### Armando B. 23 Feb 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Anniversary trip We enjoyed the cabin for a quick get away. The cabin is in need of small repairs. The kitchen cabinets are broken or missing. We had hundreds of lady bugs in the cabin everywhere. The hot tub wasn’t very hot but it was freezing outside. The washing machine didn’t work however our host took care of this. Overall I would suggest this cabin and definitely go back again. ##### Armando B. Stayed 2 nights in Feb 2025 Verified ### 10/10 Excellent #### Deanna P. 18 Dec 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Family Vacation 2022 My husband and I, along with our children, my parents, and my sister and her kids just had the most wonderful weekend at this cabin. The property was clean and we had a wonderful stay. We enjoyed the hot tub, pool table, playing lots of games, the kids made cookies with grandma and truly couldn’t have had a better stay. The owners responded quickly to questions about WiFi and any other questions we had while there. Definitely recommend!!! ##### Deanna P. Stayed 3 nights in Dec 2022 Verified ### 6/10 Okay #### Barbara B. 27 Dec 2025 Liked: Check-in, location Disliked: Cleanliness, listing accuracy We encountered numerous problems at this property upon arrival and reported to both management/host.Some of our reported items were lights being out (inside and out), loose railings, a smelly refrigerator, heat and air not working in all rooms, no internet service, dirty dishes, and closets that were full of stored items literally just thrown in to them. The garbage disposal smelled as did the microwave vent hood. We made repeated calls to both management/VRBO and the host. This was a stay during Christmas. We were promised the property would be decorated. It was not. We found a tree in the owners closet (that was left wide open) but there was no stand to place it in. We leaned it up a wall and couch and did the best we could to set it up for our kids and Santa. VRBO did not offer to assist me or relocate me without going through the management company first. While the management company sent a tech out on day 2 at 5pm he did nothing. Day 3 an electrician and 2 cleaners arrived. The electrician is the only person that spent enough time there to make a difference. He was able to fix some of the lights and get the internet to work. We cleaned the fridge ourselves as we had food that needed stored. Supposedly an HVAC person came but they did nothing to fix the air not flowing into all the rooms. I request a refund as this is unacceptable service from each company. By far, the worst experience I have ever had from a VRBO property. I have pictures to document all items. ##### Barbara B. Stayed 5 nights in Dec 2025 Verified ### 10/10 Excellent #### Andrew A. 25 Aug 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Exactly as decscribed Everything was as it seems in the descriptions. Super nice cabin, good privacy, everything was in good condition and worked, and excellent views from all three decks. We took our kids to the pool there, it wasn't busy at all. We were far enough from the attractions to give us quiet nights and dark nights to see the stars, but close enough not to spend alot of time driving. Super nice cabin, our family highly recommends! Also- dont go to Food City. Just drive a little further. You're welcome. ##### Andrew A. Stayed 7 nights in Aug 2022 Verified ### 8/10 Good #### Mikel O. 2 Jun 2023 Liked: Check-in, communication, location, listing accuracy #### Beautiful views and visits from bears!!! Overall the views are enough to keep us coming back. The cabin is in a very secluded area, with an amazing view of the mountains. We even had a black bear come up to our cabin, and climb up on our trailer. Makes for a story to tell! The communication from the owner is superb! He checked up on us the entire trip. Our only complaints is that though there was mention of the cabin being cleaned, it was pretty dirty. We had to wash all the silverware and dinner ware before using, the dishwasher is pretty beat up, the carpets on the stairs were pretty dirty and pretty dusty througout and the upstairs TV never would work for us. Also, the arcade, some of the buttons dont work, so its hard to play alot of the games. The linens were clean though, and it wouldnt be enough to turn us away from a future stay here! Overall, it was a very fun trip and many memories were made!! ##### Mikel O. Stayed 4 nights in May 2023 Verified ### 4/10 Poor #### Lisa H. 4 Jan 2023 Liked: Check-in, communication, location #### No Hot Water and Stink Bugs Overall disappointing stay due to lack of hot water for 2 days, and a stink bug infestation in the theater room. Is it too much to ask that all of the basic utilities are in working order, and the house is free of insects crawling all over the TV? We contacted the property owners and were told that the recent cold weather was to blame for the hot water and were given a "copy and paste" apology. When a maintenance tech showed up we were told that the hot water heater was actually in need of repair, but he would be able get hot water for us for the remainder of our stay. The house itself is fine, with nice views from the decks. Two of the three showers are very small, and 3 of the recliners in the theater room don't work. I think for the money, I would chose a different property in the Gatlinburg area. ##### Lisa H. Stayed 4 nights in Dec 2022 Verified ### 6/10 Okay #### Phil P. 23 Sept 2022 Liked: Cleanliness, location, listing accuracy Disliked: Check-in, communication #### It could have been a 5 star rental We were at the property 3.48 pm. Cleaning crew was there and we were in rental at 4.20 pm. Garbage disposable sink was cloged and not working. It stank. Cleaning crew staff told me that he had called the maintenance crew to fix it. No one showed up. Next day I called hosts telephone. Answering service, who did not know what was going on. Sent a text back and forth 3rd day we were there. They wanted for us to take a picture and send it. Our phone had none to one bar. Garbage disposal was cloged and not working, how difficult it is to understand. If someone who does not know garbage disposal, and put their hand to fix it, it could be tragic..I am a landlord and had to call my appliance repair Guy for advice. The place is mountain and kind of hard drive up at night. We were eating in. Front door lock was hard to open and close. Kitchen was very well equipped. Rental property provided smallest bar soap and towels, no floor mats, and two toilet rolls per bathroom. I do not understand, when you are paying over $300 per day on weekday, why would the owners skimp on these things. It might cost them $10 extra.. When you check in, go to bathroom and see the tiniest towels and bar soap, it dampans your vacation spirit. The view from the balcony was very relaxing. We were privilege to see a family of bears. Mama Bear try to come in. If the owners take care of all these little things, it could be a five star. ##### Phil P. Stayed 4 nights in Sep 2022 ---