Title: Sugar Plum Pines: Romantic, Pool, Theater, Top 1% Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=93393050&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire cabin # Sugar Plum Pines: Romantic, Pool, Theater, Top 1% Family-friendly cabin with water park and indoor pool ## Photo gallery for Sugar Plum Pines: Romantic, Pool, Theater, Top 1% ![Fridge, microwave, oven, stovetop - Sugar Plum Pines: Romantic, Pool, Theater, Top 1% (Gatlinburg)](https://images.trvl-media.com/lodging/94000000/93400000/93393100/93393050/0b7ec3ea.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - Sugar Plum Pines: Romantic, Pool, Theater, Top 1% (Gatlinburg)](https://images.trvl-media.com/lodging/94000000/93400000/93393100/93393050/22d4eb6a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, a heated pool - Sugar Plum Pines: Romantic, Pool, Theater, Top 1% (Gatlinburg)](https://images.trvl-media.com/lodging/94000000/93400000/93393100/93393050/21888798.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave, oven, stovetop - Sugar Plum Pines: Romantic, Pool, Theater, Top 1% (Gatlinburg)](https://images.trvl-media.com/lodging/94000000/93400000/93393100/93393050/b2647ca6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Sugar Plum Pines: Romantic, Pool, Theater, Top 1% (Gatlinburg)](https://images.trvl-media.com/lodging/94000000/93400000/93393100/93393050/5c5b9bdb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Amenities - Policies Escape to the mountains and unwind in your brand new cabin at \[Property Name\], complete with a private heated indoor pool, special Wellness Room, and 360 degree views from the upper level. Enjoy a mid century modern copper fireplace in the great room or relax in your jetted spa tub next to your peninsula fireplace. ## Reviews 8.4 Very good ### Entire cabin 2 bedrooms2 bathroomsSleeps 41950 sq ft ## Popular amenities - Pool - Kitchen - Washing machine - Dryer - Free Wi-Fi - Air-conditioning ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire cabin to yourself and will only share it with other guests in your party. ### Sugar Plum Pines: Romantic, Pool, Theater, Top 1% Escape to the mountains and enjoy modern luxury in your brand new cabin with private heated indoor pool and special Wellness Room with yoga mats and fountain. Designed and built with the intention to be different while providing a complete spa like getaway - you will feel like you are living in the trees with 360 degree views from the upper level. Relax in the great room and enjoy a one of a kind mid century modern copper fireplace. Let the spa vacation begin in your jetted spa tub next to your peninsula fireplace, enjoy a sauna or dip in your indoor pool. Experience the outdoors on the covered balcony or by the outdoor firepit with edison lights and then end the evening in your private home theater room with 9 foot screen and projector. Still haven't convinced your husband to visit? Just let him know there is a stand up arcade legends classic arcade game with golden tee including 5 courses. infamous USA vs. Russia bubble hockey. \* EV Charging station available at the cabin. \*\* There were a few early reviews noting construction across the street, the fireplaces not working, and lack of blinds. The construction has concluded, blinds are installed and both the indoor and outdoor fireplaces are working. (see latest reviews) Bedroom and Sleeping Arrangements: Upper Level - Main Suite: King Bed - Sleeps 2 Main Level - Bonus Bunk Room: Single Bunk - Sleeps 2 \*\*\* Occupancy is Limited to 4 Guests \*\*\* \*\*\* No Pets \*\*\* Indoor Pool / Spa with 2 Person Sauna Room Wellness Room with yoga mats, lounge chair and waterfall \* EV Car Charging Station Outdoor Living Area / Covered Deck with dining table and rockers Gas fire pit with edison lights and outdoor couch King Suite with Peninsula Fireplace Vessel Jetted Tub with mountain and fireplace view Modern Kitchen with marble tops and restored island Luxury Leather Furniture Infamous USA vs. Russia bubble hockey Arcade Legends Arcade Game (Included Golden Tee) Gas Grill Free WIFI 3 HD TV's 2 Blu Ray Players HD Cable TV Washer / Dryer Free Local and Long Distance 8 Minutes to Downtown Gatlinburg 10 Minutes to the National Park Main Entrance 15 Minutes to Dollywood 5 Minutes to Major Grocery Store and Pharmacy 2 Minutes to Arts and Crafts Community & Dining Free WIFI, a washer / dryer, iron and ironing board, and paved parking are included for your convenience. All linens and towels are provided as well as a starter supply of paper towels, toilet paper, soaps and detergents. This cabin is professionally managed by Elk Springs Resort Cabin Rentals in Gatlinburg, TN. We provide concierge service as well as dispatched maintenance and housekeeping should you need assistance during your stay. Feel free to check here for details -or- all our listings at Elk Springs Resort rentals. Host requires the guest to sign a rental management agreement prior to allowing access to the unit. The agreement details our cancellation policy, terms and conditions. Must be 21 or older to reserve a cabin and person booking my be staying in the cabin. We provide a starter supply of paper products, detergents and soaps and coffee filters. We do not supply shampoo, conditioner, body wash and there are not pantry items, spices, salt & pepper or coffee included - guests should bring these items. ## Property amenities ### Ski - Close to skiing ### Pool/Spa - Heated pool - Indoor pool - Massage - Private pool - Sauna ### Internet - Available in the cabin: Free WiFi ### Parking and transport - Electric car charging station on site - Parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Hob - Ice maker - Kitchen island - Microwave - Oven - Refrigerator - Toaster ### Dining - Chef service - Dining table ### Bedrooms - 2 bedrooms - Bedsheets provided ### Bathroom - 2 bathrooms - Jetted bathtub - Shower - Towels provided ### Living spaces - Dining table - Fireplace - Living room ### Entertainment - Books - DVD player - Games - Smart TV with cable/satellite channels - Video games ### Outdoor areas - Balcony - Firepit ### Laundry - Laundry facilities - Washing machine ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Smoke-free property ### Services and conveniences - Concierge services - Iron/ironing board - Phone ### Location highlights - In a rural location - In the mountains - Near a hospital - Near an outlet shopping centre ### Things to do - Arcade/game room - Foosball table - Golf - Heated pool - Tennis - Water park - Birdwatching nearby - Casino nearby - Ecotours nearby - Fishing nearby - Golfing nearby - Hiking/biking trails nearby - Horseback riding nearby - Ice skating nearby - Mountain biking nearby - Rafting nearby - Sledding nearby - Spelunking nearby - Swimming nearby - Theme park nearby - Water tubing nearby - Winery tours nearby ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - Fire extinguisher - Deadbolt lock ### General - Electric car charging station - Property located in a resort - Unit size: 1,950 square feet ## Similar properties ![Cabin | Indoor pool](https://images.trvl-media.com/lodging/28000000/27160000/27158800/27158726/485ababd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Big Sky Lodge Apartment 2 Gatlinburg - Pool - Kitchen - Washing machine - Dryer [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=27158726&PinnedHotelID=27158726&HadPinnedHotel=true®ionId=-1&adults=2) ![Smart TV, fireplace, video games, DVD player](https://images.trvl-media.com/lodging/107000000/106700000/106691200/106691153/b113cde0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alta Maya: Private Pool, Honeymoon, Theater Gatlinburg - Pool - Kitchen - Washing machine - Dryer 9.6 Exceptional 16 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=106691153&PinnedHotelID=106691153&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/23000000/22130000/22124600/22124584/fb91b01a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Knotty & Nice: Theater, Hot Tub, Sauna, Gameroom Gatlinburg - Hot tub - Kitchen - Washing machine - Dryer 9.2 Wonderful 230 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=22124584&PinnedHotelID=22124584&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/38000000/37120000/37113500/37113442/af846390.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Slicker: Honeymoon, Pool, Top 1% Luxe Gatlinburg - Pool - Kitchen - Washing machine - Dryer 8.2 Very good 92 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=37113442&PinnedHotelID=37113442&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, a heated pool](https://images.trvl-media.com/lodging/105000000/104900000/104891100/104891084/d7ccb37a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rhinestone Cowboy: Romantic, Pool, Theater, Top 1% Gatlinburg - Pool - Kitchen - Washing machine - Dryer 9.4 Exceptional 27 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=104891084&PinnedHotelID=104891084&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=93393050&PinnedHotelID=93393050&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=93393050,27158726,106691153,22124584,37113442) ## Policies ### Check-in Check-in time starts at 3:00 PM Contactless check-in and check-out are available Minimum check-in age - 21 ### Check-out Check-out before 10:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions Information provided by the property may be translated using automated translation tools ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed On-site parties or group events are strictly prohibited Host has indicated that there is a carbon monoxide detector on the property Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher and a deadlock This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as 1353-251919 ## About the area Located in Gatlinburg, this cabin is in a rural area and near theme parks. Ober Mountain and Wilderness at the Smokies are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Anakeesta and Ripley's Aquarium of the Smokies. Travelling with kids? Don't miss Dollywood and Gatlinburg SkyPark. Take in the nearby slopes with skiing, or try out other outdoor activities such as ice skating and sledging. [Visit our Gatlinburg travel guide](https://www.expedia.co.uk/Gatlinburg.dx7474) [View more Cabin rentals in Gatlinburg](https://www.expedia.co.uk/Gatlinburg-Cabins.d7474-aaCabins.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.75622%2C-83.45219&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=WImEG5qifBQh4NBRhi4iNkdk3x4=) Gatlinburg, TN ### What's nearby - ![Gatlinburg_ChapelintheGlen_6326373_01](https://images.trvl-media.com/place/6326373/57c1f71a-efe9-4895-8282-5b82921b581b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Chapel in the Glen 5 min drive \- 2.1 miles - Morning Mist Village 3 min drive \- 1.7 miles - Chapel at Honeymoon Hills 4 min drive \- 1.9 miles - Mills Park 4 min drive \- 2.1 miles - Rocky Top Sports World 5 min drive \- 2.6 miles ### Getting around - Alcoa - Knoxville Airport (TYS) 69 min drive ### Restaurants - Southern Comfort - Westgate Resort 16 min drive - McDonald's 8 min drive - Three Jimmy's Good Time Eatery 8 min drive - Little House of Pancakes 11 min drive - Flapjack's Pancake Cabin 14 min drive ## Frequently asked questions ### Does Sugar Plum Pines: Romantic, Pool, Theater, Top 1% have a pool? ### Is Sugar Plum Pines: Romantic, Pool, Theater, Top 1% pet-friendly? ### How much is parking at Sugar Plum Pines: Romantic, Pool, Theater, Top 1%? ### What time is check-in at Sugar Plum Pines: Romantic, Pool, Theater, Top 1%? ### What time is check-out at Sugar Plum Pines: Romantic, Pool, Theater, Top 1%? ### Where is Sugar Plum Pines: Romantic, Pool, Theater, Top 1% located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Sugar Plum Pines: Romantic, Pool, Theater, Top 1% Reviews ## Reviews ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative. [More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 15 8 - Good 6 6 - Okay 5 4 - Poor 0 2 - Terrible 2 ### 8.0 Cleanliness ### 8.0 Location ## Reviews This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Randy S. 27 Aug 2024 #### Our 28th Anniversary Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Had a great time. Cabin is great. ##### Randy S. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Janis K. 17 Sept 2024 #### Beautiful modern vibe cabin Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Love the modern clean decor of cabin. We used the heated pool daily!! Perfect couple getaway. Looks exactly like pics. ##### Janis K. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Adam w. 17 Jun 2024 #### Great cabin. Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Cabin is fab. It’s spacious and comfortable. The pool is a great luxury and it’s so peaceful sitting on the balcony. ##### Adam w. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Sagi B. 11 Aug 2024 #### Modern Rustic Beauty Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Amazing cabin. Very cozy feeling, clean & beautiful. The kitchen had enough utensils, plates, etc that we were able to cook nice meals with a quick stop to the market. The 3 fireplaces/pits were easy to use. The area is great. Planning on going back ##### Sagi B. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Joe B. 2 Jan 2024 #### Weekend getaway Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The rental company was very responsive to a minor problem. They sent a service man promptly. The serviceman was courtious and efficient. ##### Joe B. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Louie S. 15 Nov 2023 #### Sugar plum pines Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Clean, neat with a very modern touch. Loved the design layout, everything was as displayed in pictures and beyond that. Smooth and easy to book and instructions are very simple. I highly recommend to anyone! ##### Louie S. This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### Eric B. 31 Mar 2025 #### Great Cabin with small sacrifices. Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My family had a great stay at this cabin. It's decorated beautifully and felt really clean and safe. However, we had a few issues with minor details. For example, there was no spare toilet paper, the sinks and the beautiful shower in the main bathroom had drainage problems. Also the air hockey game was broken. We liked that we had plenty of space for our family, the kitchen was well equipped, the kids enjoyed the game room and beds were really comfortable. ##### Eric B. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### A guest from Paducah, KY 28 Aug 2024 #### A little Time Away Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved the look of the rental and its hilltop location ( maybe in time to come the trees will be cut down so a better view of the mountains can be viewed). Loved the upstairs (more shades along the back of the house for more privacy in the bedroom - walking to bed from shower and closet. Also,couple of tables to put your glasses and plates on would be helpful. Other than that WONDERFUL!!!!! ##### A guest from Paducah, KY This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### George Michael M. 11 Dec 2024 #### Better than expected Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Sugar Plum Pines was amazing. It was much bigger than expected. The firplaces were awesome! The view was amazing. The master bath situation does not provide much privacy, although the space is cool. There wasn't much room for everyone to gather together. The theatre room was somewhat small, in that all 4 guests couldn't watch a movie at the same time. We would definitely stay in this or any Elk Springs Property again. ##### George Michael M. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Elizabeth W. 28 Jul 2024 #### Relaxing Cabin with focus on Rest Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was beautiful with sweeping window views that were two stories. The loft master bedroom featured floor to ceiling windows, a fireplace and went directly into a master bath with walk in shower and a deep soaker tub.The main floor was accented with a wood wall and vintage fireplace to set a soft, restful vibe. Kitchen had everything we needed. Bonus was the water feature with yoga set up nearby. The bottom floor had a pool which was greatly enjoyed during our trip, a sauna, arcade game and a projector for watching movies. ##### Elizabeth W. This review comes from a trusted partner site and has not been verified. ### 6/10 Okay #### Ashley P. 15 Nov 2023 #### Sugar Plum Pines Rating Details: The property manager was more than helpful. The vacation rental was clean. I was happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Cabin was nice but unfortunately was across from a cabin under construction. We were not told about the construction when booking. It was disappointing to consistently hear sawing, hammering, etc when trying to enjoy a relaxing week. There were times we chose to leave the cabin to get away from the noise when we hadn’t planned on leaving. Furniture could also be changed as there was not a couch in the first floor living space. ##### Ashley P. This review comes from a trusted partner site and has not been verified. ### 6/10 Okay #### Jay S. 5 Aug 2024 #### Sugar Plum Pines. Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The place was very nice. Had a issue with the arcade not working and the hockey game one of the hockey players came loose. Called about getting fixed. Someone came in after confirming a estimate time without giving us notice then the arcade never worked? So we paid for both games but didn't get to enjoy them? There was some kind of muddy looking stuff in the toilets. We cleaned ourselves. Not as good as the first cabin experience. Overall nice place. Vehicles going by splashing muddy clay on my car. I tried to park close to the house but still managed to get splashed. ##### Jay S. This review comes from a trusted partner site and has not been verified. ### 2/10 Terrible #### Tony M. 10 Oct 2023 #### I was let down Rating Details: The property manager was very helpful. The vacation rental was very clean. I was happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: There was spots in the bedroom you had to watch walking around in the nude due to there was no blinds in those spots and people could see in. There was very little water pressure in the shower. Upon entering the cabin we was greeted by a plain uncovered concrete floor and some of the walls were just plywood. The fireplace in the main room was in pieces and unhooked. It was very oddly furnished with furniture and I could go on but it won’t do any good. We we stay with the resort again but definitely not in that cabin. We feel it was very over priced for what it was. ##### Tony M. This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### A guest from Louisville, KY 8 May 2024 #### Perfect Romantic Getaway Cabin! Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We enjoyed our overall stay at the cabin. It rained a lot while we were there but there was plenty of things to do inside to keep us occupied! The pool was probably our favorite! I was really looking forward to the sauna but it would never reach a high enough temperature so we couldn’t use it. Bummer! There were a lot of spider webs and dead bugs in corners and windows that I felt should have been cleaned before our arrival along with the outdoor furniture seeing that there is a hefty cleaning fee for all who book. We had to scrub the chairs and table outside before we could enjoy the view. The outdoor sofa in front of the fire pit was beyond our cleaning so we had to enjoy the flames from the second floor balcony. We lost all water power right in the middle of my shower but maintenance was very kind and promptly got on the issue. It affected about 5 cabins he said. The large windows and natural light everywhere was amazing! We were close to restaurants grocery and liquor store if you needed to restock anything. The drive to attractions wasn’t too far either. Overall we enjoyed the property and had an amazing weekend! ##### A guest from Louisville, KY This review comes from a trusted partner site and has not been verified. ### 6/10 Okay #### Tyrone D. 20 Aug 2024 #### Sugar Plum Pines Rating Details: The property manager was very helpful. The vacation rental was very clean. I was somewhat unhappy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: This getaway was a surprise trip that my husband booked for my birthday. We have been to Gatlinburg before so we're excited for this trip. The pros of this cabin is that it was beautiful, the service was woodsies, yet modern. We loved having a pool. The cabin was clean but did seen to have more spider webs than normal but otherwise clean. Cons: we did not like the roads it takes to get there, they were very back woods. One of the days it rained and a tree has fallen in the middle of the road & made it difficult to get to it cabin. The view from the cabin wouldn't been better but there was just a lot of fallen trees so not as picturesque as w would've liked. I think if they trim the down and clean up all the fallen/cut trees the view would really be great. The patio door did not seem as secure and needs better locks so I was nervous at night. Tv in bedroom froze a lot so made it difficult to relax and watch TV in the master bedroom. If the roads to get there were more main roads I wouldn't mind staying there again but just felt really uncomfortable traveling on the back roads, especially in rain & at night. I only answered no to recommending a friend due to the back roads they would need to travel. ##### Tyrone D. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Marie W. 31 May 2025 #### Beautiful and luxurious Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Wish there had been a first floor bathroom. Otherwise it was perfect. ##### Marie W. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Ryan B. 7 Jun 2025 #### Wonderful stay Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was clean and ready to go on arrival. All instructions were easy to follow. We only had one issue and it was rectified promptly by the staff even for the late hour it happened. We would stay there again if we travel back to the area. ##### Ryan B. This review comes from a trusted partner site and has not been verified. ### 8/10 Good 18 Jul 2025 #### Nice cabin Rating Details: The property manager was very helpful. The vacation rental was clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Family of 4 (8 yoa and 3 yoa children) stayed here for four nights. Overall the cabin was nice. The master bedroom is upstairs and there is no door, the shower is in the open so no privacy if going with kids, had to use the shower located downstairs. Bring a speaker to play music in the pool area! The natural gas grill is located in the front near the front door. I wish it was on the back patio or the deck. Also keep in mind that this cabin does not have a hot tub. The pool room has an audio alarm with a button located at the top of the door. If you are shorter bring a step stool to reach the alarm button. Overall the cabin was clean but it was not swept/mopped when we arrived and there were dead bugs through out in plain sight that I had to clean. Also the fireplaces are only functional during colder seasons and not during the summer. Would have been nice to use for the view. ### 2/10 Terrible #### Sue K. 10 Sept 2023 Liked: Cleanliness, check-in, location Disliked: Communication, listing accuracy #### Not as advertised This placed was not as advertised on the website. It listed hot tub, and there is NO hot tub. Listed outside, and inside working fireplaces, but they were not even hooked up to work. We tried to call them, but they wouldn't respond to us. Very disappointed in what we got and how we were treated. ##### Sue K. Stayed 6 nights in Sep 2023 This review comes from a trusted partner site and has not been verified. ### 6/10 Okay #### LTanya C. 27 Nov 2023 #### Bring your cleaning supplies Rating Details: The property manager was adequately helpful. The vacation rental was very dirty. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Received a texted message at 1pm stating that our cabin check in would be delayed from 3pm to 4:30 pm due to cleaning. Thirty minutes later we received a message stating that our cabin was ready for check in. (Strange!)When we arrived at 3pm. We found hair on our sheets once we pulled back the bedding. The bunk bed comforter was dirty on the top. Our shower had hair sitting on the drain and the tub had a finger nail inside. Both games down stairs didn’t work until maintenance arrived. And we were asked to change our bedding when they finally arrive.We had to go purchase cleaning before we were actually able to get comfortable. ##### LTanya C. This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### Peggy Ann O. 25 Mar 2024 #### Urban Cowboy to Sugar Plum Pines Rating Details: The property manager was somewhat unhelpful. The vacation rental was somewhat dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This trip was a b-day gift to my hubby. We got notification that our check-in to Urban Cowboy was delayed, so we arrived late. The next morning we discovered our video game mach. was broken, the floors were sticky, the dishes were dirty, the kit faucet didn’t work & the pool fountain was not working properly & the rock wall was covered with what appeared to be algae. The maint. team argued this was patina from the copper cleaning system, however, the “patina” was slimy and came off on our finger when touched! After much deliberation, getting hung-up on by a cust svc rep & asking if this situation had to be resolved with litigation, they agreed to move us to Sugar Plum. This cabin was new & much better, however the video game mach. wouldn’t turn on and the bubble hockey game had a key broken player. ##### Peggy Ann O. ### 8/10 Good #### Connie S. 30 Apr 2025 ##### Connie S. Stayed 4 nights in Mar 2025 ### 8/10 Good #### Angela L. 25 Apr 2025 ##### Angela L. Stayed 4 nights in Mar 2025 ---