3 Big Things Broken
We were given a suite which was nice except that the AC was broken. The sent up some fans which helped. TV's didn't work, but we didn't care as it was late and we went right to bed. They said, they would fix the AC and TV's the next day. After a day of touring, we came back to a room that was not cleaned and nothing was fixed. We called down to reception who said nothing was fixed because no engineer worked on Saturday. The staff made us feel a bit unreasonable for complaining about no AC, no TV and un-cleaned room. They did move us to another room which was fine. Bad experience for us. Would not recommend this hotel. Don't think management is on top of things. Staff was friendly but not equipped to handle issues.