Ratings based on 747 Verified Reviews

4.1 out of 5
82% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Posted 16-Jun-2018
Comment from Hotel Management
18-Jun-2018 by Reservations Team , Hotel Management
thank you. kind regards,
4 out of 5
by a verified traveller

Posted 09-Jun-2018
Nice hotel although a little toi far out of town. Careful when ordering room service as some prices are out of date on the room menus.
Comment from Hotel Management
17-Jun-2018 by reservations , Hotel Management
Thank you for your feedback. I was unaware the prices were different but i shall be looking into this matter further. Kind Regards
4 out of 5
by a verified traveller from Chicago

Posted 04-Jun-2018
Good hotel. Little dated, too many doors to pass through to get to room. Could use updating. Desk staff is friendly. Bartender was a little gruff.
Comment from Hotel Management
15-Jun-2018 by Aishling Reservations , Hotel Management
Many thanks for your recent review. thank you for mentioning the hotel was good and staff friendly. my apologies that you didnt think the bar staff were friendly, I will be speaking to them re-this matter. Best Wishes
4 out of 5
by a verified traveller from Virginia

Posted 01-Jun-2018
Nice enough room, but would have preferred if it was closer to city center.
Comment from Hotel Management
15-Jun-2018 by reservations , Hotel Management
Thank you for your feedback
2 out of 5
by a verified traveller

Employees were nice, but the hotel needs improveme

Posted 14-May-2018
Bed was uncomfortable and the pillows were flat and hard. Also the tub didn't drain well due to a clogged drain. My husband ended up clearing the drain so we didn't have to shower in three inches of water. Overall disappointing for the price.
Comment from Hotel Management
15-Jun-2018 by reservations , Hotel Management
thank you for your review. we have noted your issue and will be looking into this matter further
2 out of 5
by a verified traveller

Way over priced

Posted 08-May-2018
The bed was terrible. I feel I over payed for this hotel. The location is good as its only a fe was minutes from thd downtown area and Eyre Square.
Comment from Hotel Management
15-Jun-2018 by reservations , Hotel Management
Thank you for your review. the location of the hotel is good for visiting both galway city and county
5 out of 5
Recommended
for Everyone
by a verified traveller from TEXAS, USA

Very helpful staff

Posted 05-May-2018
We stayed at Flannery's Hotel in Galway during our visit to Ireland. It was lovely. The staff was very helpful- even helped us by printing our bus tour tickets so we could use the on-line discount. It was easy to get around the city and out of the area- good central location.
Comment from Hotel Management
05-May-2018 by Nicola, Duty Manager, Hotel Management
Thank you for your lovely review of the hotel and the staff Cheryl. I am delighted to hear you enjoyed your stay. We hope to welcome you back again in the future.
3 out of 5
Recommended
for Everyone
by a verified traveller

Posted 25-Apr-2018
All the staff were incredibly nice and accommodating! Pretty good location for being outside the city center. It was too far to walk to the city center for sake of time, but could easily drive in, take a bus, or taxi. The bathroom shower was small, the toleit didn’t always flush right away, the WiFi didn’t have that strong of a signal, but the beds were comfy and seemed clean.. so overall a pretty good experience!
Comment from Hotel Management
30-Apr-2018 by Aishling Reservations , Hotel Management
good afternoon. many thanks for this kind review. we are very pleased you enjoyed your stay and we hope you return to us in the future
5 out of 5
Recommended
for Couples
by a verified traveller

Affordable hotel close to City Centre

Posted 09-Apr-2018
Pros: Rooms, bathrooms
Cons: It is a long walk to city centre and difficult to park in the city. However, there is easy parking at the hotel with a bus stop across the street.
A quick 10 minute drive of 30 minute walk to Ayre Square with a bus stop outside and pedestrian path the entire way into City Centre. Clean, large rooms and comfortable beds.
Comment from Hotel Management
15-Apr-2018 by Nicola, Duty Manager, Hotel Management
Thank you for your review. I am delighted to hear you enjoyed your stay and we hope to welcoming you back again in the future.
5 out of 5
Recommended
for Everyone
by a verified traveller from co.down

Posted 02-Apr-2018
The staff were superb, very friendly and nothing was too much trouble. The room was stunning and very clean, the beds were very comfortable. The food and drink was reasonably priced and delicious.
Comment from Hotel Management
03-Apr-2018 by Nicola, Duty Manager, Hotel Management
Thank you for your lovely review of the hotel Maria. I am delighted to hear you enjoyed your stay. We hope to welcome you back again in the future.