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Westward Ho Hotel

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Iron/ironing board, cots/infant beds, rollaway beds, free WiFi
Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Overview of Westward Ho Hotel

Westward Ho Hotel

2.5 out of 5

3.6/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Breakfast available
  • Parking available
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationLower Leas Coastal Park3 min walk
  • Popular LocationSandgate Beach7 min walk
  • Popular LocationFolkestone Beach7 min drive
  • AirportManston (MSE-Kent Intl.)49 min drive

Choose dates to view prices

About this area

Folkestone

Located in Folkestone, Westward Ho Hotel is near the beach. Dover Western Docks Cruise Terminal and Dover Eastern Docks Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore White Cliffs of Dover and Port Lympne Wild Animal Park and Gardens. Looking to enjoy an event or a game while in town? See what's happening at Folkestone Racecourse or Lydden Hill Race Circuit.
Popular Location

What's nearby

  • Lower Leas Coastal Park - 3 min walk
  • Sandgate Beach - 7 min walk
  • Battle of Britain Memorial - 6 min drive
  • Kent Battle of Britain Museum - 7 min drive
  • Folkestone Beach - 7 min drive

Getting around

  • Folkestone Central Station - 16 min walk

Restaurants

  • La Tavernetta - 5 min walk
  • Earls Restaurant - 6 min walk
  • Don Giovanni - 8 min walk
  • Copper And Spices - 8 min walk
  • Bella Pizza and Pasta - 8 min walk

About this property

Westward Ho Hotel

Beach hotel in Folkestone
This smoke-free hotel features self parking, express check-out and a garden. WiFi in public areas is free. All 13 rooms offer free WiFi, coffee makers and flat-screen TVs with digital channels. Guests will also find free bottled water and free toiletries.
Westward Ho Hotel offers 13 forms of accommodation with complimentary bottles of water and coffee/tea makers. Flat-screen televisions come with digital channels. This Folkestone hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Cots/infant beds (surcharge) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 10 per night)
  • Free off-site parking

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 6 for adults and GBP 6 for children

Family friendly

  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Languages spoken

  • English

Outdoors

  • Garden

More

  • Smoke-free property

Room amenities

Bedroom

  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Iron/ironing board (on request)

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per accommodation, per night
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10 per stay.
Cots (infant beds) are available for GBP 10.0 per night

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: GBP 6 for adults and GBP 6 for children (approximately)
  • Self-parking fee: GBP 10 per night
  • Pet fee: GBP 10 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 10 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

Property is also known as

Westward Ho Hotel Folkestone
Westward Ho Folkestone
Westward Ho Hotel Hotel
Westward Ho Hotel Folkestone
Westward Ho Hotel Hotel Folkestone

Frequently asked questions

3.6
Good
Rating 5 - Excellent. 24 out of 91 reviews
5 - Excellent 26%
Rating 4 - Good. 34 out of 91 reviews
4 - Good 37%
Rating 3 - Okay. 14 out of 91 reviews
3 - Okay 15%
Rating 2 - Poor. 12 out of 91 reviews
2 - Poor 13%
Rating 1 - Terrible. 7 out of 91 reviews
1 - Terrible 8%

3.9/5

Cleanliness

4.0/5

Staff & service

3.7/5

Amenities

3.3/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Very friendly & helpful staff, smooth check in. Nice room. Good location.
Stayed 1 night in Sep 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for a family walkers
Stayed 1 night in Aug 2020

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay well away, they have filthy rooms & bedbugs
After travelling 6 hours after work. I had a phone call to ask if I could ring them because no one was there so I did so. I was met then had to pay for a garage I parked my quite small car into the tightest space if I had a larger car I wouldn’t have fitted it in. I got in to the room to be greeted by the strong stench of paint. I advised them my nephews & sister in law hadn’t been well but that was just in passing. I walked into the bathroom to freshen up to be greeted by filth. I have photo graphs. I cleaned the bathroom for an hour then went out to inform him I didn’t mean to cause any trouble but the room is stinking he came in saw it. Said he would report it then left me continuing cleaning the filth. There was red bacteria all over the grout & pubic hairs left in the bath to name just some. After I felt it was fit enough for my children to wash I continued to wipe everything in the room which was filthy. After using a whole large packet of wipes, half a roll of blue roll with a large bottle of anti bacterial spray I felt it was clean. I washed & settled down waiting for a response. The response came by someone very confrontational & very unprofessional advising me as I’m visiting someone with Coronavirus I will have to leave.They had been tested but the test came back negitive. They completely disregarded anything about what was wrong with the room. So much more happened but we haven’t been refunded the room after being told we would be refunded the 2 nights left
Stayed 3 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My parents stayed for 1 night and said the staff were Lovely and very friendly. Its within easy walking distance to the leas cliff hall and restaurants and bars. They Received 10 % discount at local bar too as hotel guests at the western. Their room was comfy and amenities good.
Stayed 1 night in Mar 2020

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely not a "hotel" because there's no reception and no common areas, it's not a B&B as there's no breakfast, so I guess it's just a Guest House. Room decor all extremely tired and dated, the threadbare carpet didn't meet the walls, showing damaged stonework at the edge. It also had balls of brown fluff on it and made my socks dirty when I walked on it with no shoes on. The mattress was uncomfortable, with every spring making itself known The mastic around the shower was black with mould, but never got the water hot enough shower anyway, it was rarely hotter than lukewarm the whole week I was there. The only way to contact any staff while you're there is by phone and customer service is very poor. They gave me a front door key which didn't work and after about 15 min in the cold and dark of jiggling the key around, it finally opened the door but broke off in the lock at the same time. When I finally retrieved my phone and called the staff, they shouted ''oh my god!" down the phone. Finally, it is very inaccessible to anyone with mobility issues as the lowest rooms are up 3 flights of stairs and what 'self-parking' means is that you have to drive around the surrounding streets hoping for a space, and then pay the hotel for a parking permit. They do have one parking space off road, but that (if it's available) costs £5 per night and consists of dinner concrete, mud and broken bricks.
Stayed 8 nights in Feb 2020