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Overview of Reid's Palace, A Belmond Hotel, Madeira

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On the beach, black sand, motor boating, fishing
On the beach, black sand, motor boating, fishing
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers

Reid's Palace, A Belmond Hotel, Madeira

5 out of 5

4.9/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationComplexo Balnear do Lido12 min walk
    Popular LocationCR7 Museum16 min walk
    Popular LocationAvenida do Mar18 min walk
    AirportFunchal (FNC-Cristiano Ronaldo)19 min drive

Choose dates to view prices

About this area

Funchal

Located in Funchal, Reid's Palace, A Belmond Hotel, Madeira is in the city centre and on the beach. Funchal Municipal Garden is a popular attraction and the area's natural beauty can be seen at Monte Palace Gardens and Madeira Botanical Garden. Complexo Balnear do Lido and CR7 Museum are not to be missed. Discover the area's water adventures with kayaking and waterskiing nearby, or enjoy the great outdoors with mountain climbing and mountain biking.
Popular Location

What's nearby

  • Madeira Casino - 12 min walk
  • Complexo Balnear do Lido - 12 min walk
  • CR7 Museum - 16 min walk
  • Avenida do Mar - 18 min walk
  • La Vie Shopping Center - 19 min walk

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 19 min drive

Restaurants

  • The Dinning Room — 1 min walk
  • William — 1 min walk
  • Hole in One Madeira - 4 min walk
  • Lareira Portuguesa - 4 min walk
  • Chalet Vicente - 5 min walk

About this property

Reid's Palace, A Belmond Hotel, Madeira

Luxury Funchal hotel in São Martinho, near CR7 Museum
This smoke-free hotel features a full-service spa, a restaurant and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All 158 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Free wired Internet and separate baths and showers are standard, as are LCD TVs with satellite channels.
Reid's Palace, A Belmond Hotel, Madeira offers 158 forms of accommodation with a safe and complimentary bottles of water. 28-inch LCD televisions come with satellite channels.

Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, designer toiletries and complimentary toiletries. This Funchal hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages.

The spa is open daily.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQ) guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)
Follows the standard cleaning and disinfection practices of Belmond Protects (Belmond)

Check-in

Contactless social distancing and check-out
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured self-parking on site
  • Free secured, uncovered valet parking on site
  • Free off-site parking
  • Street parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 38 for adults and EUR 38 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Aerobics classes
  • Arcade/games room
  • Evening entertainment
  • Fishing
  • Fitness centre
  • Full-service spa
  • Horse riding/hire
  • Motor-boating
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Free children's club
  • Free supervised childcare/activities
  • High chair
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Catalan
  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre
  • Conference space (3832 square feet)
  • Meeting rooms 7

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 28-inch LCD TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Local maps
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Please note: Guests booked in Half Board are charged EUR 15 per person at check-out for the Champagne Gala Buffet on Sunday evenings.
This property offers health screenings for COVID-19 for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings.

Renovations and closures

This property is closed from 1 February 2021 to 30 April 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 35 per pet, per day
Dogs welcome
2 per room (up to 33 lbs/15 kg)

Children and extra beds

Children are welcome
Kids stay free! One child 16 years old or younger stays free when using existing bedding

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 38 for adults and EUR 38 for children (approximately)
  • Pet fee: EUR 35 per pet, per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 980151341
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 16 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Belmond Palace
Belmond Reid's Palace
Belmond Reid's Palace Funchal
Belmond Reid's Palace Hotel
Belmond Reid's Palace Hotel Funchal
Reid's Palace
Belmond Reid's Palace Madeira/Funchal
Reid`s Palace By Orient-Express Hotel Funchal
Reids Palace Funchal
Reids Palace Hotel Funchal
Belmond Reid's Palace
Reid's Palace, A Belmond Hotel, Madeira Hotel
Reid's Palace, A Belmond Hotel, Madeira Funchal
Reid's Palace, A Belmond Hotel, Madeira Hotel Funchal

Frequently asked questions

4.9
Exceptional
Rating 5 - Excellent. 398 out of 445 reviews
5 - Excellent 89%
Rating 4 - Good. 40 out of 445 reviews
4 - Good 9%
Rating 3 - Okay. 3 out of 445 reviews
3 - Okay 1%
Rating 2 - Poor. 3 out of 445 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 445 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.9/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reid's is a stunning hotel steeped in history and elegance, perched on the cliff above Funchal. The welcome is warm and professional and staff are extremely polite, but for a five star hotel, there's just something not quite right. Whether it's due to Covid or whether it's the fact that we've been spoiled elsewhere, there were a couple of things that stopped Reid's scoring 10 out of 10. The lack of drinks on the terrace or in the Cocktail bar before 3pm... the fact that the waiter in the Cocktail bar didn't have any wine knowledge at all, the fact that the so-called "hot" buffet items at breakfast were always stone cold and our breakfast went completely AWOL one day were issues that niggled us. On the plus side, the reception staff were amazing at printing off all my documents when my flights were cancelled, the room cleaners were exceptional and Cindy in William and at breakfast were superb! Cindy should be running the place! What a gem!
Stayed 10 nights in Dec 2020

5/5 Excellent

Stayed 7 nights in Feb 2020

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Grounds and breakfast outstanding interior is dated
Stayed 7 nights in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good "Old Fashioned" hotel, the staff made you feel as though you were so important to them and the food and facilities we excellent.
Stayed 7 nights in Feb 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel to stay at. The staff cannot do enough for you. They are genuine and proud of the hotel they work in. The facilities are amazing as is the view. The food is also outstanding!
Stayed 4 nights in Feb 2020