Casa Velha Do Palheiro

Photo gallery for Casa Velha Do Palheiro

Primary image
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Overview of Casa Velha Do Palheiro

VIP Access

Casa Velha Do Palheiro

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Spa
Map
Rua de Estalagem 23, Funchal, 9060-415

Explore the area

  • Popular LocationPalheiro Gardens5 min walk
  • AirportFunchal (FNC-Cristiano Ronaldo)21 min drive
  • Popular LocationPico do Ariero24 min drive
  • Popular LocationCabo Girao26 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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About this area

Funchal

Casa Velha Do Palheiro is located in Sao Goncalo, a neighbourhood in Funchal, and is in a rural area and near the beach. Looking to enjoy an event or a match while in town? See what's going on at Madeira Stadium. Discover the area's water adventures with scuba diving and boat tours nearby, or enjoy the great outdoors with horse riding and mountain biking.

What's nearby

  • Palheiro Gardens - 5 min walk
  • Palheiro Golf Club - 14 min walk
  • Pinnacle Viewpoint - 11 min drive
  • Pico do Ariero - 24 min drive
  • Cabo Girao - 26 min drive

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 21 min drive

Restaurants

  • Zarcos - 4 min drive
  • Jasmin tea house - 6 min drive
  • O Tasco - 7 min drive
  • Frango da Guia/Lareira Portuguesa - 7 min drive
  • Café Teleférico Jardim Botânico - 7 min drive

About this property

Casa Velha Do Palheiro

Luxury Funchal country house in Sao Goncalo, near Palheiro Gardens
A full-service spa, a golf course and an indoor pool are available at this country house. Free buffet breakfast, free WiFi in public areas and a free area shuttle are also provided. Additionally, an outdoor pool, a restaurant and a fitness centre are on-site.
Casa Velha Do Palheiro offers 38 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Funchal country house provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including an outdoor tennis court. An indoor pool and an outdoor pool are on site. Other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Palheiro Spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages spoken

English, French, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)

Check-in

Contactless social distancing
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 7 km
  • Beach shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Casa Velha Dining Room

Things to do

  • 18 holes of golf
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Golf driving range
  • Hiking/biking trails
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Water slide

Conveniences

  • Front-desk safe
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord

More

  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Individually decorated
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 2 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10.00 per pet, per day
Welcoming dogs and cats only
1 per room (up to 22 lbs/10 kg)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 30.00 per vehicle (one-way)
  • Pet fee: EUR 10.00 per pet, per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts major credit cards, debit cards and cash
Property registration number 3434

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Casa Velha Palheiro
Casa Velha Palheiro Funchal
Casa Velha Palheiro House
Casa Velha Palheiro House Funchal
Casa Velha Do Palheiro Hotel Funchal
Casa Velha Do Palheiro Madeira/Funchal
Casa Velha Palheiro Country House Funchal
Casa Velha Palheiro Country House
Casa Velha Do Palheiro Funchal
Casa Velha Do Palheiro Country House
Casa Velha Do Palheiro Country House Funchal

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 57 out of 70 reviews
5 - Excellent 81%
Rating 4 - Good. 10 out of 70 reviews
4 - Good 14%
Rating 3 - Okay. 2 out of 70 reviews
3 - Okay 3%
Rating 2 - Poor. 0 out of 70 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 70 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.8/5

Amenities

4.5/5

Property conditions & facilities

4.0/5

Eco-friendliness

3/5 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old fashioned/dated and Golf not in good condition
The hotel is beautiful on first sight and is a really cute setting. However, the rooms are very dated with few modern amenities. It would be very good for those looking for a bit of nostalgia but not as a getaway with modern conveniences . Long way out of Funchal at a cost of €20 to get to the centre which makes it 40 both ways. What is more, the food is very expensive as I think they know they have a captive audience, and the choice of dishes is quite limited. My partner is a vegetarian, and there is almost no choice on the menu. The gardens are stunning and beautiful to walk around. As I am a golfer, I’d say one needs to be cautious if going here for golf. Whilst the course has an amazing view, the condition itself is that of an average municipal course in the UK. With the price of €110 per round it’s way overpriced and awful value for money.
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely Estate, great hikes, spectacular landscapes and garden. Very quiet and relaxing, helpful staff that arrange activities around the island. Great breakfast, not so great lunch options. Spacious Rooms, nice touch with VIP perk: local cake and Madeira wine. Bathroom bit dated: shower leaked water all over it. Would stay again? Probably
Stayed 3 nights in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was excellent the staff were very friendly and helpful especially Sonia on the reception desk. She helped us so many times including sorting our Covid-19 test. The only thing we didn’t like was the evening meals because it was not what we liked to eat! That was okay we used to visit different ones in Funchal. The rooms were clean and bright would visit again
Stayed 7 nights in Jul 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to relax in with excellent facilities and gardens Service from staff was great and food to a high quality, as a vegetarian was able to get evening meals cooked especially for me.
Stayed 10 nights in Sep 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quiet peaceful hotel and the beautiful gardens are unique. Would thoroughly recommend a stay even if you are not a golfer.
Stayed 5 nights in Sep 2019