Title: Casa Velha do Palheiro, Relais & Chateaux Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Casa Velha do Palheiro, Relais & Chateaux Luxury country house with 3 hot tubs and full-service spa ![Indoor pool, outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/570000/565100/565067/3ca2e6c4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Aerial view](https://images.trvl-media.com/lodging/1000000/570000/565100/565067/d45af88a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine, garden views ](https://images.trvl-media.com/lodging/1000000/570000/565100/565067/c975cf2f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment room(s), sauna, hot tub, steam room](https://images.trvl-media.com/lodging/1000000/570000/565100/565067/15d58a61.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/1000000/570000/565100/565067/f6f4084a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Casa Velha do Palheiro, a Relais & Chateaux luxury country house near Madeira Stadium, offers a perfect retreat. Unwind with Ayurvedic or Swedish treatments at Palheiro Spa, then savor international cuisine with garden views at the Casa Velha Dining Room. VIP Access 9.6 Exceptional ## Popular amenities - Bar - Hot tub - Pool - Pet-friendly - Room service - Breakfast included £258 includes taxes & fees 19 Dec - 20 Dec VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 18 - Nov 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=565067&PinnedHotelID=565067&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=565067&PinnedHotelID=565067&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 19 - Nov 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=565067&PinnedHotelID=565067&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=565067&PinnedHotelID=565067&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=565067&PinnedHotelID=565067&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=565067&PinnedHotelID=565067&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=565067&PinnedHotelID=565067&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=565067&PinnedHotelID=565067&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Double or Twin Room, Garden View | Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/570000/565100/565067/d6696f23.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room, Garden View 10.0 Exceptional 2 reviews ### Highlights Individually decorated Air conditioning Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Blackout curtains Private bathroom - 291 sq ft - Sleeps 2 - 1 Double Bed ![Deluxe Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/570000/565100/565067/w7723h5148x0y5-13b12cfb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Individually decorated Air conditioning Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Blackout curtains Hairdryer - 161 sq ft - Sleeps 2 - 1 Double Bed ![Double or Twin Room, Golf View | Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/570000/565100/565067/2c45042e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room, Golf View 9.0 Wonderful 2 reviews ### Highlights Garden Individually decorated Air conditioning Heating Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding - 344 sq ft - Golf view - Sleeps 3 - 1 Double Bed OR 2 Single Beds ![Studio Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/570000/565100/565067/291377fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite ### Highlights Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding Blackout curtains - 581 sq ft - Sleeps 3 - 1 King Bed ## You may also like Ad ![Indoor pool, outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/14400/14327/6a79bcef_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pestana Carlton Madeira Ocean Resort Hotel Funchal - Pool - Hot tub - Spa - Pet-friendly 8.8 Excellent 1,003 reviews £115 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Funchal-Hotels-Pestana-Carlton-Madeira-Ocean-Resort-Hotel.h14327.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=1232&destination=Funchal&destType=MARKET&latLong=32.647926,-16.909736&searchId=1c323eae-fa67-4821-abed-e5d8ef5113da&top_cur=GBP) Ad ![Rooftop terrace](https://images.trvl-media.com/lodging/5000000/4450000/4447100/4447093/860cecd6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Vila Baleira Funchal Funchal - Pool - Free WiFi - Restaurant - Air conditioning 8.4 Very good 259 reviews £87 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Funchal-Hotels-Vila-Baleira-Funchal.h4447093.Hotel-Information?chkin=2025-12-17&chkout=2025-12-18&rm1=a2®ionId=1232&destination=Funchal&destType=MARKET&latLong=32.647926,-16.909736&searchId=1c323eae-fa67-4821-abed-e5d8ef5113da&top_cur=GBP) Ad ![Master Suite | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2270000/2264100/2264070/5b4012b7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Melia Madeira Mare Funchal - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFunchal-Hotels-Casa-Velha-Do-Palheiro.h565067.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFunchal-Hotels-Casa-Velha-Do-Palheiro.h565067.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C32.65803%2C-16.86782&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=U7cIEKBzjpcGMNcvGhIB53IK1x4=) Rua de Estalagem 23, Funchal, 9060-415 #### What's nearby - Palheiro Gardens - 2 min walk - 0.1 miles - Jardins do Palheiro - 9 min walk - 0.5 miles - Palheiro Golf Club - 14 min walk - 0.8 miles - Civic Center of Santa Maria Maior - 4 min drive - 1.5 miles - Pinnacle Viewpoint - 5 min drive - 1.9 miles #### Getting around - Funchal (FNC-Cristiano Ronaldo) - 20 min drive #### Restaurants - ‪Grill Traineira Steakhouse - ‬6 min drive - ‪As Asinhas - ‬5 min drive - ‪O Rodolfo - ‬20 min walk - ‪O Picadinho - ‬6 min drive - ‪Casa Velha do Palheiro - ‬1 min walk ## About this property ### Casa Velha do Palheiro, Relais & Chateaux Luxury country house near Palheiro Gardens Located close to Palheiro Golf Club and Madeira Stadium, Casa Velha do Palheiro, Relais & Chateaux provides a free breakfast buffet, a golf course and a swim-up bar. Get out on the links at this country house and enjoy amenities such as a driving range and golf lessons. Indulge in Ayurvedic treatments, a manicure/pedicure and aromatherapy at Palheiro Spa, the on-site spa. The on-site international cuisine restaurant, Casa Velha Dining Room, offers breakfast, lunch, dinner and garden views. Enjoy the gym, as well as activities such as hiking/biking. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi. You'll also find perks such as: - An indoor pool and an outdoor pool, along with sunloungers, pool umbrellas and a swim-up bar - A free local area shuttle, an outdoor tennis court and an electric car charging station - Babysitting (surcharge), wedding services and laundry services - A front desk safe, a computer station and luggage storage Room features All rooms are individually decorated, and boast comforts such as air conditioning and bathrobes, in addition to thoughtful touches such as free WiFi and safes. Other amenities include: - Bathrooms with free toiletries and hairdryers - 40-inch flat-screen TVs with streaming services and cable channels - Wardrobes/cupboards, childcare services and heating ### Awards and affiliations Eco-certified property This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. The property is a member of Relais & Chateaux. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/33000000/32090000/32089500/32089418/w3837h2557x3y3-bd61fc7a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Savoy Palace - The Leading Hotels of the World - Savoy Signature Funchal - Pool - Spa - Pet-friendly - Kids pool 9.6 Exceptional 649 reviews £249 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=32089418&PinnedHotelID=32089418&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/1000000/994500/994452/e73f6dbb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quinta da Bela Vista - Madeira Funchal - Pool - Spa - Free WiFi - Restaurant 9.0 Wonderful 185 reviews £184 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=994452&PinnedHotelID=994452&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2170000/2163100/2163062/8c55125b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Vine Funchal - 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Pool - Breakfast included - Spa - Parking included 9.8 Exceptional 381 reviews £296 includes taxes & fees 29 Nov - 30 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=895119&PinnedHotelID=895119&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - 24-hour return airport shuttle on request for a surcharge - Free area shuttle up to 7 km - Beach shuttle (surcharge) ### Food and drink - Free buffet breakfast available daily 7:30 AM to 10:30 AM - A bar/lounge - A poolside bar - A restaurant - A swim-up bar - Snack bar/deli ### Restaurants on site - Casa Velha Dining Room ### Things to do - 18-hole golf course - 3 hot tubs - Billiards/pool table - Full-service spa - Golf - Golf driving range - Golf lessons - Gym - Hiking/biking trails - Indoor pool - Library - Outdoor pool - Outdoor tennis court - Sauna - Steam room ### Family friendly - Free area shuttle - In-room babysitting - Indoor pool - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - Computer station ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 4 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot stone massages - Hot tub - Manicures/pedicures - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - No lift ### More - 2 floors - 3 buildings - Banquet hall - Built in 1997 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Hypo-allergenic bedding ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 40-inch flat-screen TV with cable channels - Streaming services ### Food and drink - Espresso maker - Free bottled water - Limited room service - Minibar ### More - Access via exterior corridors - Air conditioning - Connecting rooms available - Desk - Electrical adapters - Heating - Individual decor - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 25 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 10 kg per pet) Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 64.0 per day. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 4) - Pet fee: EUR 25 per pet, per day - Service animals are exempt from fees - Rollaway bed fee: EUR 64.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number 3434 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision Children under 16 years old are not allowed in the spa without adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Casa Velha Palheiro Casa Velha Palheiro Funchal Casa Velha Palheiro House Casa Velha Palheiro House Funchal Casa Velha Do Palheiro Hotel Funchal Casa Velha Do Palheiro Madeira/Funchal Casa Velha Palheiro Country House Funchal Casa Velha Palheiro Country House Casa Velha Do Palheiro Casa Velha do Palheiro Relais Chateaux Casa Velha do Palheiro, Relais & Chateaux Funchal Casa Velha do Palheiro, Relais & Chateaux Country House Casa Velha do Palheiro, Relais & Chateaux Country House Funchal ## Frequently asked questions ### Does Casa Velha do Palheiro, Relais & Chateaux have a pool? > Yes, this property has an indoor pool and an outdoor pool. ### How much does it cost to stay at Casa Velha do Palheiro, Relais & Chateaux? > As of 18 Nov 2025, prices found for a 1-night stay for 2 adults at Casa Velha do Palheiro, Relais & Chateaux on 19 Dec 2025 start from £257.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Funchal-Hotels-Casa-Velha-Do-Palheiro.h565067.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Casa Velha do Palheiro, Relais & Chateaux pet-friendly? > Yes, this country house allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 25 per pet, per day. Service animals are exempt from fees. ### What time is check-in at Casa Velha do Palheiro, Relais & Chateaux? > Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Casa Velha do Palheiro, Relais & Chateaux? > Checkout is at noon. ### Does Casa Velha do Palheiro, Relais & Chateaux provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of EUR 35 per vehicle applies. ### Where is Casa Velha do Palheiro, Relais & Chateaux located? > Situated near the beach, this luxury country house is within a 15-minute walk of Palheiro Gardens and Palheiro Golf Club. Madeira Stadium is 2.6 mi (4.1 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Casa Velha do Palheiro, Relais & Chateaux Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Location ### 9.6 Staff & service ### 8.8 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 79 8 - Good 14 6 - Okay 2 4 - Poor 1 2 - Terrible 1 ### 10/10 Excellent #### Neil 19 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing location, relaxing and perfect for a few rounds of golf…staff brilliant ##### Neil Stayed 9 nights in Aug 2024 ### 10/10 Excellent #### John 15 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A really enjoyable stay. A relaxing and very comfortable stay with friendly staff in a great location. ##### John Stayed 5 nights in Feb 2023 ### 10/10 Excellent #### Alan 6 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Enjoyable stay Great stay. Staff were very welcoming and we enjoyed our meals in the hotel restaurant and in the clubhouse. ##### Alan Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### Robert 13 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A lovely location, incredibly relaxing ##### Robert Stayed 7 nights in Sep 2022 ### 10/10 Excellent #### E 17 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful safe haven! This was a wonderful haven after my flight was cancelled due to high winds. The bedroom and bathroom were so spacious and service so attentive. Happy memories of eating a delicious breakfast on the lawn in the sunshine then going to the gym, sauna, indoor and outdoor pool! ##### E Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Neil 3 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place for a sneaky breakaway The hotel in itself was excellent. Reception could not have been more helpful. The room was large and comfortable, I would have liked a view but in the block we were in that wasn’t possible. Kettle tea coffee etc was not normally provided but when requested was provided. Any issues such as the safe being temperamental were dealt with really quickly. Breakfast superb, eggs cooked to order. Dinner in the main restaurant was overall good, we had one problem with a meal that was dealt with by the fabulous maitre d to our satisfaction. Pool and spa lovely. ##### Neil Stayed 4 nights in Apr 2023 ### 8/10 Good #### Guido 5 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Molto bella e di charme in linea con la catena a cui appartiene. Bellissimo giardino. Zona Piscina da rivedere ##### Guido Stayed 3 nights in Sep 2025 ### 8/10 Good #### Rainer 1 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Das Frühstück ist maximal einem 3 Sterne Hotel würdig!!!!! ##### Rainer Stayed 11 nights in Aug 2024 ### 10/10 Excellent #### Cornelia 20 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ein wundervoller Ort zum Entspannen und Geniessen ##### Cornelia Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Stefano 8 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities Location spettacolare, inserita in una grande tenuta a pochi chilometri da Funchal. Ottimo servizi, ottimo ristorante ##### Stefano ### 10/10 Excellent #### Maria 27 Jun 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A unique property We had a lovely stay at Casa Velha do Palheiro. It is a beautiful property, the gardens being the highlight. Gorgeous, well-kept and quiet. A privilege to spend time there. Staff is very polite and competent. Rooms a tad tired, but we were told they are being renovated. That said they are still very clean and comfortable. All in all, we had a great deal and a memorable stay. ##### Maria Stayed 6 nights in Jun 2022 ### 10/10 Excellent #### Frederic 6 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stylish retreat in Madeira Superb property in the middle of gardens overlooking the city of Funchal ##### Frederic Stayed 1 night in Jan 2022 ### 6/10 Okay #### William 14 Sept 2021 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### Old fashioned/dated and Golf not in good condition The hotel is beautiful on first sight and is a really cute setting. However, the rooms are very dated with few modern amenities. It would be very good for those looking for a bit of nostalgia but not as a getaway with modern conveniences . Long way out of Funchal at a cost of €20 to get to the centre which makes it 40 both ways. What is more, the food is very expensive as I think they know they have a captive audience, and the choice of dishes is quite limited. My partner is a vegetarian, and there is almost no choice on the menu. The gardens are stunning and beautiful to walk around. As I am a golfer, I’d say one needs to be cautious if going here for golf. Whilst the course has an amazing view, the condition itself is that of an average municipal course in the UK. With the price of €110 per round it’s way overpriced and awful value for money. ##### William Stayed 2 nights in Sep 2021 ### 10/10 Excellent #### Verified traveller 20 Aug 2021 Liked: Cleanliness, staff & service, amenities Lovely Estate, great hikes, spectacular landscapes and garden. Very quiet and relaxing, helpful staff that arrange activities around the island. Great breakfast, not so great lunch options. Spacious Rooms, nice touch with VIP perk: local cake and Madeira wine. Bathroom bit dated: shower leaked water all over it. Would stay again? Probably ##### Verified traveller Stayed 3 nights in Aug 2021 ### 10/10 Excellent #### Elaine 25 Jul 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This hotel was excellent the staff were very friendly and helpful especially Sonia on the reception desk. She helped us so many times including sorting our Covid-19 test. The only thing we didn’t like was the evening meals because it was not what we liked to eat! That was okay we used to visit different ones in Funchal. The rooms were clean and bright would visit again ##### Elaine Stayed 7 nights in Jul 2021 ### 8/10 Good #### Alessandro 29 Dec 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ok. Ma da un 5 stelle cu si aspetta di piu’ Bella struttura immersa nel verde e vicino al campo da golf. Possibile fare lunghe passeggiate anche se non segnalate. Infatti rischi di finire nel bel mezzo del campo da golf ed è pericoloso. Ci hanno fatto upgrade in stanza piu nuova e piu grande con vasca e doccia anche se senza bidet. Doccia perdeva acqua e allagava tutto il bagno. Per covid sauna e chiusa ma si puo usare poscina outdoor e idromassaggio ma ambiente non e riscaldato perche le finestre devono stare aperte per normativa covid. Consigliamo di tenere chiusa tutta la Spa Buona la colazione con prodotti freschi e preparata al momento Personale gentile. Stanza pulita e spaziosa. Letto comodo ##### Alessandro Stayed 3 nights in Dec 2020 ### 8/10 Good #### Peter 8 Jan 2020 Liked: Cleanliness, staff & service, room comfort #### Schönes Hotel mit einigen Kritikpunkten Sehr schönes Hotel, tolle & ruhige Lage. Einzige Lärmquelle sind die Zimmertüren, welche praktisch nicht leise zu öffnen / schliessen sind.. Empfang sehr freundlich und zuvorkommend. Restaurantangestellte leider nicht alle motiviert & freundlich. Getränkekarte der Bar dürfte reichhaltiger sein. Speisekarte im Restaurant nebst Daily Menue ebenso; mehr Auswahl wäre top. Shuttle nach Funchal 2x am Morgen ist nicht ausreichend. Ebenso Shuttle Service vom Clubhouse zurück ins Hotel: am Abend um 18h der letzte! Wer im Clubhouse zu Abend isst muss ins Hotel laufen! Zimmerausblick irreführend: hatten zum Golf Course gebucht und schauten direkt an eine Mauer. Zimmerwechsel zwar möglich nach einer Nacht, aber wirklichen Blick auf den Golfplatz hat kein einziges Zimmer. Dasselbe mit Gartenblick; schade! ##### Peter Stayed 7 nights in Dec 2019 ### 8/10 Good #### Elke, Belgie 5 Oct 2019 Liked: Staff & service, amenities, property conditions & facilities Netheid kamer is minder. Reeds 2x gebleven in vergelijkbare quinta jardins do lago en dit hotel is onvergelijkbaar qua netheid en vriendelijkheid van personeel. De Jardins do Lago is dan ook wel echt uitzonderlijk te noemen. Zelden zo een goed hotel gezien met zo een gedreven personeel. De Casa Velha do Palheiro heeft het van zijn prachtige ligging, accomodatie en nabij gelegen park. Personeel is ok maar zeker niet op niveau van het ander genoemd hotel. De kamers waren qua faciliteiten ok maar ook niet op niveau van de jardins do Lago. Bijvoorbeeld verschillende spinnenwebben in de kamer. Zelfs 5 kleine spinnen moeten doden bij ontvangst kamer. Is geen ramp en het is logisch bij een hotelkamer die zich meer in de natuur bevindt maar achter de tv bijvoorbeeld was volgens ons zeer lang niet gepoetst. Groot spinnenweb met spin erin. Ook bijna geen sponcontacten om gsm e.d..op te laden. Beide lakens waren niet helemaal proper. Het andere hotel had bijvoorbeeld usb aansluiting langs nachtkastje. Algemeen zou ik dit hotel een 7 a 8 geven en allicht voor golfers eerder aanbevelen maar voor mensen die zoals wij, louter voor wandelingen daar waren, zijn er betere alternatieven. De spa niet gebruikt maar wel bezocht. Ziet er wel topklasse uit. ##### Elke Stayed 2 nights in Oct 2019 ### 8/10 Good #### Verified traveller 30 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location to relax in with excellent facilities and gardens Service from staff was great and food to a high quality, as a vegetarian was able to get evening meals cooked especially for me. ##### Verified traveller Stayed 10 nights in Sep 2019 ### 10/10 Excellent #### eric 20 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Superbe ! Des prestations sans nul doute à la hauteur d'un 5\*, le cadre, le service, le petit déjeuner délicieux, le dîner (gastronomique), tout était parfait ##### eric Stayed 3 nights in Sep 2019 ### 10/10 Excellent #### Verified traveller 15 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The quiet peaceful hotel and the beautiful gardens are unique. Would thoroughly recommend a stay even if you are not a golfer. ##### Verified traveller Stayed 5 nights in Sep 2019 ### 10/10 Excellent #### Philippe 1 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### remarques générales Nous étions situés au RDC, avec un petit jardinet, sans vue golf (alors que j'avais commandé avec vue sur le golf ou sur le jardin). L'hôtel est entouré de jardins remarquables sur plusieurs hectares (donc trés calme et reposant). Il est accolé à un golf. C'est incontestablement le point fort de cet hôtel. Il y a peu de bruits superflus. Le restaurant de l'hôtel est trés bien (celui du golf nettement moins - il n'a aucun intérêt sauf pour le coucher de soleil). Le personnel est attentif. L'hôtel est relativement bien tenu (surtout l'intérieur de la bâtisse principale), même si son côté surrané pourrait gêner certaines personnes. Nous avons regretté l'absence de fonctionnement du spa et des services y attachés (pas de compensation spontanée). Les services proposées n'étaient pas toujours fonctionnels. A noter que la piscine extérieure ferme à 18H00 et que l'hôtel est situé à l'extérieur de la ville (20'), qu'il faut une voiture pour s'y rendre même si l'hôtel possède une navette et qu'il faut savoir conduire en l'état de routes extrêmement abruptes et tortueuses. ##### Philippe Stayed 7 nights in Aug 2019 ### 8/10 Good #### Verified traveller 17 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beaucoup de charme, un jardin magnifique. Petit déjeuner copieux et de qualité. Personnel disponible. Dîner au restaurant très cher pour la qualité et l'originalité des plats mis à part les plats "signature" du chef qui étaient recherchés. Pas de carte en français. Du bruit à certaines heures car nos chambres étaient situées au-dessus de machines (Lave-linge peut-être). Besoin de demander quelques réparations sur la robinetterie de la salle de bain mais service réactif. Accès peu aisé en raison des routes abruptes et sinueuses ce qui rend le centre de Funchal éloigné de l'hôtel. Bonne adresse pour qui recherche le calme et le charme loin des standars de l'hôtellerie classique. ##### Verified traveller Stayed 6 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller 16 Jun 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Erg prettig hotel in een prachtige rustige omgeving, direct naast tuinen en een mooie golfbaan. Ik zou altijd half pension nemen hier, goed eten, goede variatie ##### Verified traveller Stayed 7 nights in Jun 2019 ### 10/10 Excellent #### Verified traveller 23 May 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The house is unique in that it is situated in the beautiful Palheiro Gardens. One could spend a whole day relaxing and ambling around looking at the beautiful flowers and trees. Breakfast provides a wide choice from which to chose and with eggs and omelettes cooked to order ##### Verified traveller Stayed 7 nights in May 2019 ## Expedia's Latest Trends ### Hotels > [Pestana Carlton Madeira Ocean Resort Hotel](https://www.expedia.co.uk/Funchal-Hotels-Pestana-Carlton-Madeira-Ocean-Resort-Hotel.h14327.Hotel-Information) > > [Tui Blue Gardens - Adults Only - Savoy Signature](https://www.expedia.co.uk/Funchal-Hotels-Tui-Blue-Gardens-Adults-Only-Savoy-Signature.h1194692.Hotel-Information) > > [Melia Madeira Mare](https://www.expedia.co.uk/Funchal-Hotels-Melia-Madeira-Mare.h2264070.Hotel-Information) > > [Pestana Ocean Bay Resort](https://www.expedia.co.uk/Funchal-Hotels-Pestana-Ocean-Bay-Resort.h863866.Hotel-Information) > > [Pestana Royal All Inclusive Ocean & Spa Resort](https://www.expedia.co.uk/Funchal-Hotels-Pestana-Royal-Premium-All-Inclusive-Ocean-Spa-Resort.h487421.Hotel-Information) > > [TURIM Santa Maria Hotel](https://www.expedia.co.uk/Funchal-Hotels-Turim-Santa-Maria-Hotel.h39013081.Hotel-Information) > > [Pestana Promenade Ocean Resort Hotel](https://www.expedia.co.uk/Funchal-Hotels-Pestana-Promenade-Ocean-Resort-Hotel.h2864999.Hotel-Information) > > [Hotel Madeira](https://www.expedia.co.uk/Funchal-Hotels-Hotel-Madeira.h3891890.Hotel-Information) > > [Enotel Lido](https://www.expedia.co.uk/Funchal-Hotels-Enotel-Lido.h881176.Hotel-Information) > > [Pestana CR7 Funchal](https://www.expedia.co.uk/Funchal-Hotels-Pestana-CR7-Funchal.h15737408.Hotel-Information) > > [The Views Monumental](https://www.expedia.co.uk/Funchal-Hotels-The-Views-Monumental.h918494.Hotel-Information) > > [Royal Savoy - Ocean Resort - Savoy Signature](https://www.expedia.co.uk/Funchal-Hotels-Royal-Savoy-Ocean-Resort-Savoy-Signature.h1193965.Hotel-Information) > > [Golden Residence Hotel](https://www.expedia.co.uk/Funchal-Hotels-Golden-Residence-Hotel.h2130257.Hotel-Information) > > [Barcelo Funchal Oldtown](https://www.expedia.co.uk/Funchal-Hotels-Barcelo-Funchal-Oldtown.h83695546.Hotel-Information) > > [Savoy Palace - The Leading Hotels of the World - Savoy Signature](https://www.expedia.co.uk/Funchal-Hotels-Savoy-Palace-The-Leading-Hotels-Of-The-World-Savoy-Signature.h32089418.Hotel-Information) > > [Pestana Vila Lido Madeira Ocean Hotel](https://www.expedia.co.uk/Funchal-Hotels-Pestana-Palms-Ocean-Aparthotel.h862912.Hotel-Information) > > [Suite Hotel Eden Mar](https://www.expedia.co.uk/Funchal-Hotels-Suite-Hotel-Eden-Mar.h527443.Hotel-Information) > > [Allegro Madeira - Adults Only - Member of Barceló Hotel Group](https://www.expedia.co.uk/Funchal-Hotels-Allegro-Madeira-Adults-Only.h1548302.Hotel-Information) > > [Pestana Casino Park Ocean and SPA Hotel](https://www.expedia.co.uk/Funchal-Hotels-Pestana-Casino-Park-Ocean-And-SPA-Hotel.h14349.Hotel-Information) > > [Vidamar Resort Madeira](https://www.expedia.co.uk/Funchal-Hotels-Vidamar-Resort-Madeira-Dining-Around.h519967.Hotel-Information) > > [Porto Mare Hotel](https://www.expedia.co.uk/Funchal-Hotels-Porto-Mare-Hotel.h1058018.Hotel-Information) > > [The Cliff Bay](https://www.expedia.co.uk/Funchal-Hotels-The-Cliff-Bay.h190859.Hotel-Information) > > [Enotel Magnólia](https://www.expedia.co.uk/Funchal-Hotels-Enotel-Magnolia.h874159.Hotel-Information) > > [Hotel Alto Lido](https://www.expedia.co.uk/Funchal-Hotels-Hotel-Alto-Lido.h1413064.Hotel-Information) > > [The Residence at Vila Porto Mare](https://www.expedia.co.uk/Funchal-Hotels-The-Residence-At-Vila-Porto-Mare.h8034952.Hotel-Information) > > [Pestana Grand Premium Ocean Resort](https://www.expedia.co.uk/Funchal-Hotels-Pestana-Grand-Premium-Ocean-Resort.h1052356.Hotel-Information) > > [Hotel Girassol - Suite Hotel](https://www.expedia.co.uk/Funchal-Hotels-Hotel-Girassol.h2335234.Hotel-Information) > > [Reid's Palace, A Belmond Hotel, Madeira](https://www.expedia.co.uk/Funchal-Hotels-Reids-Palace.h11185.Hotel-Information) > > [Madeira Regency Cliff](https://www.expedia.co.uk/Funchal-Hotels-Madeira-Regency-Cliff.h905328.Hotel-Information) > > [Muthu Raga Madeira Hotel](https://www.expedia.co.uk/Funchal-Hotels-Muthu-Raga-Madeira-Hotel.h2130258.Hotel-Information)