Experience the vibrant energy of Canal City Hakata at Tenza Hotel at Hakata Station, where modern comfort meets attentive service. With a restaurant, in-room WiFi, dry cleaning services, and luggage storage on site, you'll feel right at home. Plus enjoy multilingual staff assistance and the convenience of an elevator and 24-hour front desk nearby shopping.
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The name of this property will be changing to KOKO HOTEL Premier Hakata as of February 13, 2026.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 8 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately JPY 2000 for adults and from JPY 1000 for children
Self-parking fee: JPY 1500 per night
Nearby parking fee: JPY 1500 per night(164 ft away; open 24 hours)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
We should mention
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Frequently asked questions
Is KOKO HOTEL Premier Hakata pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at KOKO HOTEL Premier Hakata?
As of 23 May 2026, prices found for a 1-night stay for 2 adults at KOKO HOTEL Premier Hakata on 7 Jun 2026 start from £79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at KOKO HOTEL Premier Hakata?
Self-parking is available for JPY 1500 per night.
What time is check-in at KOKO HOTEL Premier Hakata?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at KOKO HOTEL Premier Hakata?
Checkout is at 11:00 AM.
Where is KOKO HOTEL Premier Hakata located?
Located in Hakata Ward, this hotel is within 1 mi (2 km) of Amu Plaza Hakata and Canal City Hakata. Marine Messe Fukuoka and Port of Hakata are also within 3 miles (5 km). Hakata Station is only a 2-minute walk and Higashi-Hie Station is 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
There are free bathroom daily items in the lobby free to take. And several kinds of shamppo and conditioner free to try! Better if there are big hot public spring bath in the hotel!
Lei
Stayed 4 nights in Apr 2026
Verified
8/10 Good
Kin Ho Kenneth
19 Mar 2026
Liked: Cleanliness, staff & service, amenities
Hotel Parking is at a different location but at a walkable distance. Room is old and small but considered clean. Great location and super convenient
Great location, very friendly staffs. Room is decent and clean bathroom
KIN MAN
Stayed 7 nights in Oct 2025
Verified
8/10 Good
Darlene
13 Mar 2026
very close to Hakata station and right next door is a 7-11 and Family mart is nearby as well as other shopping places for tax free shopping. concierge was friendly and offered to call a taxi for us
Stayed with my kids. Room size was more spacious than an average size hotel room in Japan. Location is convenient. Room was clean. Although the room cleaning service was on every 4th day, they exchanged the towels on a daily basis so, it was not an inconvenience to us. They had a weight scale to check your luggage weights which I found helpful.
Comfortable room, towels and trash collected everyday. Staff was courteous and very helpful. Laundry room available. Essentials (facial supplies, toiletries, and shampoo/ conditioner) provided. Restaurant for breakfast and lunch had varied menus, good food and was a good value.
This is a friendly and unpressured environment, with compact but attractive rooms. The hotel offers a breakfast which is not to be missed. It is two blocks from the Fukuoka/Hakata rail hub but has surprisingly quiet and bright rooms.
We had a wonderful stay in this central location with a high level of comfort. Our large room was perferct for the five night stay. Will be staying there again on my next trip to Hakata
We have stayed at this property several times and brought some family with us this time. Happy that they were able to give us rooms directly across each other. Staff and breakfast always excellent as well as room cleanliness and location. This hotel was one of the highlights of our trip.
Staff were nice, room (deluxe twin) was very big, felt more like a mini suite. The property was clean and in a great location. The only negative is the damp and musky smell through the hallways and although milder, this does permeate the rooms as well. If not for this last point, I would have rated 5 stars.
Excellent staff and service. Our room was very spacious and comfortable, and the location was very central and convenient to our needs. There were many great restaurants all in a short walking distance.
Convenient location within walking distance from the train station, lots of food options nearby. Facing a busy street but quiet at night. Eco friendly so no room cleaning until you request. Get new towels by hanging used ones in a bag on the door. Breakfast was sufficient, plenty of international options
Albert
Stayed 2 nights in Oct 2025
Verified
8/10 Good
mary
8 Sept 2025
Liked: Staff & service, room comfort
Nice
Excellent staff and location. A bit more attention to cleaning would make this awesome. Smelly bathrooms and very smelly hallway carpets
mary
Stayed 5 nights in Sep 2025
Verified
6/10 Okay
Shawna
14 Oct 2025
Liked: Staff & service
Room was small. The bathroom smelled like urine and the room smelled wet, damp and musky. Staff was really nice and helpful. They do have Yamato service to ship makes it so convenient.