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"Exceptional stay, friendly and helpful staff."

"The ideal stay in Chamonix. Great hotel with amazing staff and amenities. The restaurants were perfect and the breakfast one of the best we have had."

"I really enjoyed my stay at the hotel. I was there to do the Annecy half marathon and i found the beds very comfortable which gave me a great night's sleep. The room was beautifully decorated and i had a view of the lake. I didn't have breakfast but it looked good but they did offer free coffee and hot chocolate. The receptionist was super friendly and kind."

"The receptionist was terrible. She ignored a problem with my room, leaving me with the issue for over a day. I had to go to reception four times and call twice before she did anything. When I asked for an explanation, she made excuses, saying that even with colleagues present, she couldn't leave the reception area and that the system didn't allow for phone calls to the rooms. Is it really true that reception can't make phone calls to guest rooms?"

"Great location - close to town, restaurants and the bus. Decor is eclectic but cool, with lots of indoor games for snowy days, and the bon bons in the lobby saved me while standing in line for different attractions! The bed was comfortable, and the view from our balcony was spectacular. Our only issue was that the bathroom was really small. I highly recommend the buffet breakfast - it’s the best deal in town and what a view!"

"It's a very nice hotel with beautiful view over lake Annecy. The server at breakfast was delightful. The only thing that marred my visit was the attitude of the server Easter evening. I had had a big meal midday with friends and I wanted just a salad. I ordered a 15 euro mocktail and a salad and the server was clearly irritated and pushed me to order wine. I'm bilingual and visit France frequently and I'm pretty stunned that this attitude persists. It's very unwelcome behavior. Il avait pas mal de caractère."

"pet friendly"

"Breakfast was not enough keep running out No tea bags. If ask blank answer. Rubbish "

"Great location and practical hotel "