- Liked: Staff & service
The staff are very pleasant and efficient. The location is good, just on the edge of downtown but away from the crowds. However, like most Relais et Chateaux properties I’ve stayed at, the Hameau’s room is long on charm and short on modern comfort. Specifically, soundproofing is non-existent, and in my room I constantly heard footfalls from neighboring rooms, and even a screaming woman from a quite-distant room. The bathroom is large but very badly-designed. A lot of money was spent on a jetted bathtub, but the toilet was mounted very high on the wall; the toilet paper cascaded directly onto the toilet brush holder; the bidet was in an inaccessible corner; the shower had poor pressure and temperature was hard to balance; the shower opening butted up against the toilet.