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Reviews of Franz Josef Oasis

4 out of 5
Franz Josef Oasis
Franz Josef Highway, Franz Josef Glacier

Reviews

9.4

Exceptional

Rating 10 - Excellent. 394 out of 564 reviews" "
Rating 8 - Good. 136 out of 564 reviews" "
Rating 6 - Okay. 26 out of 564 reviews" "
Rating 4 - Poor. 5 out of 564 reviews" "
Rating 2 - Terrible. 3 out of 564 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Leah

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024

10/10 Excellent

Penny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, beautiful view, amazing staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was gorgeous with incredible views, lovely toiletries, a really comfy bed and was cleaned and replenished daily. The fire made it really cosy in the evening and having a laundry was fab. Francesca was a super star. Breakfast was good and plentiful. Would strongly recommend.
Stayed 2 nights in Mar 2024

8/10 Good

Bo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious and new. The only problem is that with large windows on two sides, it almost like a fish bowl with no privacy. breakfast is great but only for 1 hour.

6/10 Okay

Subramanian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Short drive from town. Nice continental breakfast spread. The place is over-priced. It felt like a motel. The ‘luxury’ rooms have no views. The website photos make the place look attractive. But they don’t tell you that only some of the rooms have that view.
Stayed 2 nights in Feb 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were a little disappointed we had to drive back 5 minutes to eat but the place was super nice room huge bed comfy and staff person was amazing would stay here again
Stayed 1 night in Mar 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Up market hotel on outskirts of town set in its own grounds. Rooms spacious and clean. Limited staff mean that front desk only open for a limited time. Breakfast options ok but not extensive.
Stayed 1 night in Feb 2024

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service
Basic clean motel with complimentary continental breakfast and good bed.
Stayed 3 nights in Feb 2024

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was as advertised. Simple and clean.
Stayed 1 night in Feb 2024

10/10 Excellent

Ali

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very quiet and comfortable place to stay. The room was large, with comfortable bed and plenty of sitting options. Nice view from the window and glass patio style doors. The bathroom was clean and properly stocked with toiletries. Breakfast was adequate. Just one request: if they could start the breakfast earlier than 8AM.
Stayed 1 night in Feb 2024

2/10 Terrible

FAIQ, Rutherford

Stayed 1 night in Feb 2024
Response from Fran on 8 Feb 2024
Dear Faiq, your review is a mystery to us as we believed that you were happy with your stay. It would be appreciated if you could tell us more, unfortunately you have already checked out, but we apologise that you were not satisfied, so could you please write us an email with details so we can ensure that we can consider if improvements are needed for our future guests.

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Quiet with great service!
Stayed 3 nights in Jan 2024
Response from Fran on 8 Feb 2024
Thanks Derek, for staying, and for the Great Review !It is appreciated.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
South island getaway
Loved this place, great staff, friendly. We were upgraded to a suite looking over pond and gardens. Breakfast was an outstanding continental spread. What a gem. Would recommend to anyone.
Stayed 1 night in Jan 2024
Response from Fran on 8 Feb 2024
Thanks Peter What a gem of a review! Love it !!!Please come again!

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a jewel of a hotel! We booked it last minute and it has been one of our favorites on this trip. Very clean and spacious. Highly recommend this hotel
Stayed 1 night in Jan 2024
Response from Fran on 8 Feb 2024
Hi Laura, this is a very special review, thank you so much for taking the time! Have a great holiday

10/10 Excellent

Manjula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a relatively new hotel with clean and spacious rooms. Friendly staff and good service. Decent free breakfast is offered at no cost. It is not within walking distance of the town; so you will need a car.
Stayed 2 nights in Jan 2024
Response from Fran on 8 Feb 2024
Dear Manjula thank you for taking the time to write a review, our staff love to know that they are appreciated.Yes , the hotel is 5km north of the village, yet only a 5 minute drive. Hope you are having a great holiday

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property for an overnight stay. Rooms are large, clean and provide a very comfortable bed. The breakfast was lovely and the staff very friendly.
Stayed 1 night in Jan 2024
Response from Fran on 8 Feb 2024
Thanks Susan for letting us know that you enjoyed your stay, your breakfast etc. Our team will be happy to read your review.

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and safe location with the room being very spacious.
Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Tranquility at Franz Josef
Very comfortable accommodation in a tranquil setting. Appreciated the breakfasts and found the staff very helpful and friendly.
Stayed 2 nights in Nov 2023

10/10 Excellent

Laleh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
The hosts are super nice, the place is upscale, newly renovated, and extremely serene.
Stayed 2 nights in Nov 2023

10/10 Excellent

Yulia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Franz Josef. Staff is super attentive and helpful!
Stayed 2 nights in Apr 2023
Response from Fran on 10 Apr 2023
Thanks Yulia for the great review.

10/10 Excellent

Zvi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Stayed 2 nights in Mar 2023
Response from Fran on 10 Apr 2023
Thanks for the perfect score!Hope you're having a great trip.

4/10 Poor

Michael

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We spent 4 weeks touring around the South Island in Feb 2023. Of all the places we stayed, this was by far the most expensive and by far the least impressive. If you intend to stay here, make sure you get a room that looks out to the north, over the meadow. Our room was adjacent to the car park, so no view and need to keep the curtains closed. Ventilation was very limited and zero in the bathroom. It was just a basic motel room despite the "jet" spa bath. No kitchen facilities which are commonly provided in kiwi motels. No on-site dining so you go back to the township and that is quite a few kms down the road. Couldn't get breakfast here and couldn't make our own in the room. I notice their prices are very variable; I guess we hit a peak week. It's a really basic motel room, so it might be OK if you can get a low price, but it's still out of town. I'd recommend to try and stay anywhere else.

10/10 Excellent

Inken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Fran on 10 Apr 2023
Thanks very much, Inken, for staying, and for reviewing us.

6/10 Okay

William T

Liked: Cleanliness, staff & service, property conditions & facilities
A mixed bag
A mixed bag! The good - charming and helpful manager, large room, modern fit out. The bad - no ventilation so room was stuffy, some rooms have nice views towards the hills but ours looked over the car park with no privacy, wifi very slow and TV initially not working, some km from town and on-site restaurant very limited. Not a cheap stay and to us, not worth the price
Stayed 2 nights in Mar 2023
Response from Fran on 22 Mar 2023
Hi William thanks for the review. The wifi is normally great as we have networks all around the hotel, its possible that you chose one from the other side of the hotel, sorry about that, we will edit our information handout so that it is clearer that you can choose the network with the strongest signal...hope you are having a great trip

8/10 Good

Denyse

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Clean and tidy motel type accommodation. No restaurant or bar. Not close to town.
Stayed 2 nights in Feb 2023
Response from Fran on 3 Mar 2023
HI DENYSE, our hotel is a boutique hotel , not a motel, the rooms do not have kitchens. We do have food options for dinner and for a continental breakfast, we ask people at check-in if they want to make a booking, we are a 5 minute drive to the village restaurants etc. thanks for staying and Thanks for the review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best in Franz Josef
Great hotel - clean, quiet, spacious and comfortable
Stayed 2 nights in Jan 2023
Response from Fran on 3 Mar 2023
Thanks Frank for the excellent review, we appreciate the positive comments regards

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reat trip
Lovely, comfortable quiet room.
Stayed 2 nights in Oct 2020

8/10 Good

BrianScott, Preston UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept and very tidy property and grounds.The room was large and very clean. In house eating was available as the property is 4km outside of Franz Josef.
Stayed 2 nights in Mar 2020

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Franz Josef
We had a great stay here on our Honeymoon. The staff was excellent and the rooms was very comfortable and clean. Was only a 3 mins or so drive into Franz Josef
Stayed 2 nights in Mar 2020

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest place on my 15 day trip
I never leave comments but: The room was unbelievable it was like staying in a very upscale hotel. The bed is how I rate all of my room stays, this one did not disappoint. I WOULD stay here again and if you are looking for a place to stay in this area THIS IS IT! Just stayed for one night check in was fast and easy. The only thing that made me nervous/uneasy about the check in was the fact that they wanted me to write down my credit card information on the sign in doc.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy for FJG town. Nice grounds and views. Goo d parking. Good basic breakfast.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location and beautifully modern rooms!
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well appointed room but disappointing restaurant. Slightly out of town so had to drive for alternative eateries
Stayed 2 nights in Feb 2020

8/10 Good

yahya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Very close to the main attractions which are the glaciers. Staff is friendly
Stayed 1 night in Feb 2020

6/10 Okay

Liz, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
New property, basic room, comfortable bed, Fire is nice feature, but over priced, long distance from town - can’t walk and no views.
Stayed 1 night in Feb 2020

10/10 Excellent

CZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room & breakfast! Quinn was also very helpful!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent, the view over the garden stunning. An overall excellent hotel
Stayed 1 night in Jan 2020

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is a 5 minute drive into town.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful facility. We really enjoyed our room and stay.
Stayed 1 night in Jan 2020

8/10 Good

Vladimir

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great convenient location, comfortable stay
Linda was very helpful throughout our stay, providing directions for food and tours in the area. the room is clean but there were some small insects in the room. Some of the cabinets were cracked. the room could have benefitted from some areas to hang clothes. there was 1 area to hang clothes but there was barely enough space to hang a few clothes
Stayed 3 nights in Jan 2020

10/10 Excellent

arun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Loved how clean and neat the room was. The room was spacious with plenty of room for suit cases
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness of the room and place enjoyed the stay
Stayed 1 night in Nov 2019

10/10 Excellent

Denyse, Washington DC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful little hotel with modern/minimalist feel in a very peaceful setting. Rooms are very comfortable and well appointed. Quinn was amazing and took care of everything from checking in guests, to providing information about the area, arranging transportation, setting out breakfast and serving dinner. The only drawback is it’s a few km outside of the town center, so without a car it can be a little inconvenient. There is a shuttle service in town, but it can get pretty pricey at $25 NZD each way. A few restaurants in town do offer free shuttle service as long as you eat or drink at their establishment, so that’s a nice touch.
Stayed 2 nights in Nov 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parky
Very nice. Spacious. Very comfortable bed.
Stayed 1 night in Nov 2019

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quality for your money
This is such a nice and quiet place. Enjoyed to be a bit out of the buzz in the city. Really a quality place to stay!
Stayed 3 nights in Nov 2019

10/10 Excellent

Steve, Harpswell, Maine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks can be deceiving. From the road it looks like a motel but the rooms are up with the best hotels. Just request a room overlooking the garden rather than the parking lot
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming and friendly staff: we arrived late (after the check-in window), but we could easily get in our room where the heater was already turned on - amazing after a long drive on a rainy evening. The setting & room were also great, the gallery in the dining area has a great landscape photo exhibition.
Stayed 1 night in Nov 2019