Search Hotels Near Fort Nuestra Senora de la Soledad, Umatac

"Our family’s experience was somewhat unpleasant on the beginning of our check-in. The room they originally assigned us had a moldy smell the moment we opened the door. Unlike a typical hotel where the room’s aircon is centralized and left on before the guest check-in. Guam Plaza Resort uses a split type aircon that would only be turned on upon the guest’s entrance in the room. When my husband brought it to the front desk’s attention, the assigned night manager was not helpful. The moldy smell was only addressed because the housekeeping staff overheard my husband and she willingly accompanied my husband to our room to double check. If it was left to the assigned night manager, our room change would have not been addressed and we would have been stuck for 3 nights in a moldy smelling room. Most of the front desk staff were not friendly and approachable throughout our stay at the hotel. My children ages 7 & 14 doesn’t want to return to Guam Plaza Resort on our next trip. "

"It was a great way to spend Easter with our family. We went bowling, cooked an Easter breakfast and went swimming in the pool. I was a relaxing time with many activities for the whole family."

"There is an extra $40 fee per child over the age of 11 that was not included in the price of the hotel per night. Staff could not explain what this fee was for. "

"Great spot just across from Hagat Marina and a stretch of swimmable/snorkelable beach with a park. The kitchen is equipped for cooking and everything was clean and well-kept. It could sleep 10 bed-wise but the living space would probably be most comfortable for 4-6. Great showers! We took advantage of a kayak and paddleboard for the sunsets. The owner was friendly and available for any questions or concerns. Every room had a quiet, effective mini-split A/C and they worked really well. Fast WiFi. We would definitely stay again! This would be a good spot for families (easy beach access, fenced yard, kid safe) although it didn’t have infant/toddler specific toys, utensils, etc. and the floors are tile so just plan if traveling with very littles."

"This review is for the apartment number 3 upper level. Was in there 4 hrs and demanded refund and checked myself into a hotel. Positive was check in was easy with getting the key from the lockbox. The stove looked operational and refrigerator operational. The apartment was horrible for the following reasons. Exposed electrical wires from a broken outlet. Exposed wires without a cover, utility room without a door, very hard to open the sliding door, abandoned dirty couch outside beside the door, mildew and extreme dirt inside bathroom window seal front room window seals sliding door window seals. No Wi-Fi, beds very low to ground and uncomfortable, apartment is located close to Beach. Overall not kept well and do not recommend anybody staying there in those conditions. "

"This unit is not supposed to be in the market. A lot of cockroaches everywhere even on the bed, a disposable shave in the bathroom sink, and so on. "