Title: Welcome to G-HOUSE in FLORENCE Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Welcome to G-HOUSE in FLORENCE Apartment with kitchen, steps from Cathedral of Santa Maria del Fiore ![Interior](https://images.trvl-media.com/lodging/28000000/27130000/27129900/27129887/d60a14fd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![3 bedrooms, desk, iron/ironing board, travel cot](https://images.trvl-media.com/lodging/28000000/27130000/27129900/27129887/b4ded13a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/28000000/27130000/27129900/27129887/d17f2288.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor dining](https://images.trvl-media.com/lodging/28000000/27130000/27129900/27129887/d515bcdb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/28000000/27130000/27129900/27129887/dbeb3939.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location A short walk from Piazza del Duomo and Cathedral of Santa Maria del Fiore, Welcome to G-HOUSE in FLORENCE provides laundry facilities and more. Stay connected with free in-room WiFi. 9.4 Exceptional ### Entire apartment 3 bedrooms2 bathroomsSleeps 61600 sq ft ## Popular amenities - Dryer - Washer - Kitchen - Air conditioning - Free WiFi ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Welcome to G-HOUSE in FLORENCE Dive into the Middle Ages and feel the true spirit of Florence by staying in this unique residence filled with history, beauty and charm. Located in Via dei Servi, just a few steps from Piazza Duomo G- house combines all the modern comforts with a touch of antiquity. Be pampered by a new 65 flat screen tv while walking on 500 years old terracotta floors. The 3 spacious bedrooms, large living room, and frescoed terrace, can comfortably accomodate up to 6 people. Sip a glass Chianti wine in front of our 22 feet tall lime stone fire place or dine in the frescoed terrace overlooking Brunelleschi's dome, but please remember to visit Florence as well: we know you won't ever want to leave the house... but we guarantee its worth it :)! ## Property amenities ### Internet - Available in the apartment: Free WiFi ### Parking and transport - Onsite parking options include a garage ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Hob - Microwave - Oven - Refrigerator - Toaster ### Dining - Dining table ### Bedrooms - 3 bedrooms - Bedsheets provided ### Bathroom - 2 bathrooms - Hair dryer - Shower - Toilet paper - Towels provided ### Living spaces - Dining table - Living room - Separate dining area ### Entertainment - Books - Smart TV ### Outdoor areas - Balcony ### Laundry - Laundry facilities - Washing machine ### Work spaces - Desk - Desk chair ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Smoke-free property ### Services and conveniences - Housekeeping (on request) - Iron/ironing board ### Location highlights - Near a hospital - Near an outlet shopping centre ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) ### General - Housekeeping (on request) - Unit size: 1,600 square feet ## Similar properties ![Buffet](https://images.trvl-media.com/lodging/1000000/570000/561900/561816/2cef37e3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Plus CHC Florence Florence - Pet-friendly - Parking included - Free WiFi - Restaurant 7.8 Good 772 reviews £84 includes taxes & fees 12 Nov - 13 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=561816&PinnedHotelID=561816&HadPinnedHotel=true®ionId=-1&adults=2) ![3 bedrooms, WiFi, bed sheets](https://images.trvl-media.com/lodging/71000000/70840000/70835700/70835644/w1309h875x1y0-b3afd74f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Florence Luxury Apartment al Duomo by Mmega Historic Centre of Florence - Kitchen - Air conditioning - Living/dining area 9.8 Exceptional 67 reviews £331 includes taxes & fees 12 Nov - 13 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=70835644&PinnedHotelID=70835644&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/119000000/118730000/118722500/118722431/1479fd3a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Charming 3-bedroom Apartment Garden gazebo AC, WiFi in delightful Center Firenze Santa Maria Novella - Washer - Dryer - Air conditioning [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=118722431&PinnedHotelID=118722431&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/49000000/48410000/48403100/48403068/7c29be8e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Historical and luxury house in one of the most famous square of the centre! 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Cheeck-in times are between 3 and 8pm. Anything else will be 15 euro and negotiated directly with our Manager, Hassan. His number is +39 348 7867848. Please refer to him during your stay and make sure to contact him directly at least 48 hours prior to your arrival with your travel plans. ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed On-site parties or group events are strictly prohibited Host has indicated that there is a carbon monoxide detector on the property Host has indicated that there is a smoke detector on the property This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number IT048017C2E3MHYRJC If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed USD 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation ### Property is also known as Welcome G-house Florence Apartment Welcome G-house Apartment Welcome G-house Florence Welcome G-house Welcome to G house in Florence Welcome To G House In Florence Welcome to G-house in Florence Florence Welcome to G-house in Florence Apartment Welcome to G-house in Florence Apartment Florence Welcome To G House In Florence Welcome to G-house in Florence Florence Welcome to G-house in Florence Apartment Welcome to G-house in Florence Apartment Florence ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.77416%2C11.25801&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XAbvBZOxgdg0i8yEP-pnWkhsTRo=) Firenze, Toscana #### What's nearby - Piazza del Duomo - 3 min walk - 0.2 miles - Cathedral of Santa Maria del Fiore - 3 min walk - 0.2 miles - Uffizi Gallery - 10 min walk - 0.5 miles - Piazza di Santa Maria Novella - 10 min walk - 0.6 miles - Ponte Vecchio - 10 min walk - 0.6 miles #### Getting around - San Marco University Tram Stop - 6 min walk - Florence (ZMS-Santa Maria Novella Train Station) - 12 min walk - Peretola Airport (FLR) - 29 min drive #### Restaurants - Don Nino - ‪Caffé Ricasoli - ‬1 min walk - ‪Le Botteghe di Donatello - ‬1 min walk - ‪Oliandolo - ‬3 min walk - ‪Panini Toscani - ‬2 min walk ## Frequently asked questions ### Is Welcome to G-HOUSE in FLORENCE pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Welcome to G-HOUSE in FLORENCE ? > Check-in begins at 3:00 PM. ### What time is check-out at Welcome to G-HOUSE in FLORENCE ? > Checkout is at 10:00 AM. ### Where is Welcome to G-HOUSE in FLORENCE located? > Located in Historic Centre of Florence, this apartment building is steps away from Leonardo da Vinci Museum, Cathedral of Santa Maria del Fiore and Piazza del Duomo. Gallery of the Academy of Florence and Piazza della Signoria are also within 10 minutes. San Marco University Tram Stop is 6 minutes by foot and Unità Tram Stop is 9 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Welcome to G-HOUSE in FLORENCE Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 10 Location 10 - Excellent 70 8 - Good 15 6 - Okay 2 4 - Poor 3 2 - Terrible 1 ### 10/10 Excellent #### Jim J. 16 May 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Florence stay Loved the place and location. The place was very clean. Centrally located to all the sites so we could always stop back for a rest before dinner. We liked the authentic feel. ##### Jim J. Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Sandy D. 25 Apr 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Love the place Absolutely loved the apartment. Great location. Kitchen had everything you needed. ##### Sandy D. Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Clare G. 15 Dec 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Spacious and quaint apartment in great location! Great location, lots of room and very comfortable beds! Everything was under 20 min walk. The patio was amazing and we made the most of it even with the colder weather. Had everything we needed! One downside was low water pressure in one bathroom and very tight space around the toilet in the other. But well worth it for the overall amazing space! ##### Clare G. Stayed 7 nights in Dec 2024 ### 10/10 Excellent #### Joseph C. 23 Mar 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Nice, convenient location, plenty of space, pretty views Overall a good location that is close to many sites in Florence as well as a 15 min walk to the train station and light rail. Plenty of room for our group of 5 and the outdoor patio is nice with a views. Kitchen was well stocked; washer and dryer in unit are very helpful Very responsive on questions and check in. Would stay again next time in Florence. ##### Joseph C. Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Elise R. 12 Aug 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect location, beautiful apartment Our family had a wonderful stay at this apartment in Florence. The three bedrooms and two bathrooms provided ample space for us to spread out, and we particularly enjoyed relaxing on the balcony with views of the city and Duomo. The convenient location near shops, groceries, pharmacies, and restaurants made it easy for us to access everything we wanted to see. The apartment was clean, well-maintained, and had everything we needed. Our family truly enjoyed our visit, and we appreciated the unique features and architecture of the apartment that made our stay memorable. ##### Elise R. Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Wendy L. 7 Mar 2019 #### Beautiful apartment! The apartment is beautiful and spacious, filled with everything you could need for your stay. The balcony is huge and so peaceful! Gaia is a wonderful host and responds immediately to questions. We loved the neighborhood and only wish we could have had more time in Florence. ##### Wendy L. Stayed 3 nights in Feb 2019 ### 8/10 Good #### Stuart J. 26 Feb 2025 Liked: Cleanliness, check-in, communication, location #### Florence.....so much to see from this ideal spot Vrbo rental Property on the top floor with no lift so be prepared to walk up a few steps. Apartment was a decent size with 3 good bedrooms....although you can hear every word between 2 of the bedrooms....paper thin walls. The 3rd bedroom was off set from the main living room and kitchen but did have access to outdoor balcony space....which was nice. The apartment was "trendy" in design but we didn't use the kitchen as out most of the time. Only negative.....2 bathrooms but 1 bathroom was super tiny and difficult to use the toilet due to space. Great location and we received good recommendations for local restaurants. ##### Stuart J. Stayed 3 nights in Feb 2025 ### 8/10 Good #### John J C. 23 Jun 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great location, lot's of space and a terrace For the price of this apartment, I don't think you can complain about much. We spent 9 nights here, and the location within the city is fantastic. It has 3 bedrooms. The bedroom that leads to the terrace is very large and has a desk. If you're doing any work there, the Wi-Fi was great for the whole trip.Favorite things: The terrace is large and looks directly at the top of the Duomo. Very enjoyable for espresso in the mornings and wine at night. Large living/kitchen area for a rental. I wouldn't call the furniture comfortable, but we didn't spend a lot of time at the apartment. Air conditioners are in the 3 bedrooms and worked very well. Downsides: It's a lot of stairs to climb but we knew that going in. Not a big deal if you're only doing it once or twice a day. My 71-year-old mother-in-law managed it okay. The terrace is accessible through the large bedroom only. This was not an issue for us at all but something you may want to know. The bathrooms were our biggest complaint. They are pretty typical small Florence bathrooms. Plumbing seemed fine and toilets were just fine. The showers were very small and the water pressure was very bad (difficult to get shampoo out of hair). Overall, I loved being in such an old building and enjoying a huge outdoor space (something not easy to find). The location is great and we had a great stay. ##### John J C. Stayed 9 nights in Jun 2025 ### 8/10 Good #### Pam O. 2 Nov 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Florence stay Location, location, location! We could not beat the location as it was just blocks away from the Duomo! However, there are several flights of stairs and no elevator so I would think twice if you have big luggage or have any difficulty with stair climbing. By the second day, we didn't even notice the stairs. Another issue was the mosquitoes. My husband got over 15 bites in one night- we stopped counting after 15. They were aggressive. We only had the door open twice to the balcony but we also didn't know this would be an issue. We tried burning citronella on the balcony but it didn't help. Maybe it is only a seasonal issue (we were there in Oct), but if you are prone to getting bitten, they will find you! As for the accommodations, they were good but had few issues. We didn't cook at all but we definitely used the coffee maker and refrigerator:) The primary bedroom had a great bed. The middle bedroom needs a new mattress as you can feel the springs. The third bedroom by the door was fine. The bathrooms were tight - to be expected in an apartment this old. However, we are a tall family (all 6 feet and taller) and we could barely fit in one of the showers so we had to all use the bathroom closer to the primary.bedroom. ##### Pam O. Stayed 6 nights in Oct 2024 ### 8/10 Good #### Andrew S. 28 Jun 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great location Great location close to everything in the middle of the city. The only thing that I would want to change is the 3 flights of stairs to get there. ##### Andrew S. Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Kathleen P. 4 Jun 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Prime location We loved staying in the heart of Florence- right near the Duomo. The flat was very authentic and roomy for 2 couples. We loved the outside space. The only challenge was the odd steps inside the flat either up or down one room to the next. We had to pay attention but once we were used to it, you kind of forgot the issue. The manager that checked us in was super helpful! I couldn’t say enough about how wonderful our stay was! ##### Kathleen P. Stayed 4 nights in May 2025 ### 8/10 Good #### Robert W. 30 May 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Almost perfect accommodation in the heart of Florence Fantastic penthouse property literally a stones throw from the Duomo and fabulous restaurants and historically important architecture. 3 bedrooms, a big open plan kitchen / dining room and a small but perfectly formed balcony with a view of the Duomo top and synagogue off to the left. Great communication by the owner. 4/5 doesnt quite do it justice, but 5 would imply perfection. The minor blemishes? The two shower rooms are pretty cramped, and the showers, whilst perfectly adequate, lack water pressure to fully dowse you in water. And if youre not particularly fit, the 3 flights of steps to the top are a little tiring after a few goes as there are no lifts. But as a base for an.adventure around Florence this is damn close to perfect ##### Robert W. Stayed 4 nights in May 2025 ### 2/10 Terrible #### Daniel Z. 19 May 2025 Liked: Location Disliked: Cleanliness, check-in, communication #### Aloof unresponsive host The hostess was simply uninterested in answering requests for three months prior to our arrival. Finally in the last week or so she told us she would be out of town and gave us the name of another person who would help out. This person agreed to meet us at the building at 11:30am so we could drop off our bags. But we stood outside a locked building door in the rain for 30 minutes before this person came down to let us in. Once in, the great room had a slight smell of mold, and we figured out on day 2 that the cleaning staff had inadvertently unplugged the refrigerator while putting the cleaning supplies against the plug. ##### Daniel Z. Stayed 5 nights in May 2025 ### 10/10 Excellent #### Jose C. 12 Apr 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Apartment!! The apartment was spacious! And it couldn’t have been located in a better place. It’s centrally located which makes it easier if you want to explore. The concierge was great, very helpful and suggested some great restaurants local to the area. I would come back and stay! ##### Jose C. Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Bettina K. 4 Apr 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Schöne große Wohnung im Herzen von Florenz Schöne, große, historische Wohnung auf oberster Etage, in der wir uns sehr wohl gefühlt haben. Die Lage ist super um alle Sehenswürdigkeiten zu Fuß zu erreichen. Gut sortierter kleiner Supermarkt gleich nebenan. Restaurants in unmittelbarer Nähe. Das erste Schlafzimmer geht zur Straße raus, das mittlere hat kein Fenster, das man öffnen kann, an das dritte schliesst die Terrasse an. Alle drei sind ausreichend groß und mit genügend Schränken ausgestattet. Es gibt Klimaanlage und Heizung, so dass man gut temperieren konnte. Sehr gute feste Matrazen und zwei unterschiedlich feste Kissen zur Auswahl. Der Wohn-/Eßbereich ist prima für vier Personen und ausreichend mit Geschirr und Zubehör ausgestattet. Die Bäder sind beide sehr klein, das eine fast schon winzig. Es gab ein Starterpaket mit Seifen, Shampoo, Toilettenpapier und Spülmittel. Die ruhige und überdachte Terrasse war toll und ist mit Esstisch und Couch ausgestattet. ##### Bettina K. Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Barbara S. 13 Mar 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Relaxing stay in Florence So much space and privacy and the outdoor space was so perfect to eat and read and it had a beautiful view of the area. The apartment was perfectly stocked with dishes and coffee maker and blankets. We also enjoyed the books and games. ##### Barbara S. Stayed 9 nights in Mar 2025 ### 10/10 Excellent #### Julia S. 25 Feb 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### February in Florence Our stay was great! The location was an incredible spot. Right in the heart of the duomo, and walking distances to many museums, restaurants and city sites! The apartment was well equipped with everything we needed and had plenty of space for us. Be prepared to walk up 4 flights of stairs, but it was a great way to get a small workout in ;). Highly recommend staying here and we look forward to coming back! ##### Julia S. Stayed 9 nights in Feb 2025 ### 4/10 Poor #### Elinika P. 15 Jan 2025 Liked: Location Disliked: Check-in, communication #### Pluses and minuses Communication was not all through VRBO. It made the process harder because we were sent multiple different WhatsApp phone numbers and made to communicate with different individuals via WhatsApp versus email versus VRBO.Upon arrival one of our party members got locked in a bathroom because there was no handle installed (it was later found in a drawer), the one shower was noted to have mold above it and be leaking, and the curtain in the master bedroom broke when the individual who was checking us in was showing us how to raise and lower the curtain. This was unfortunately not repaired during our stay and the sunrise, while beautiful, comes directly in that window.Additionally, the dryer did not work and there was a very heavy perfume smell that was difficult for some of our party. The stairs are as noted. The view is lovely and does put you in a very easy / accessible location. ##### Elinika P. Stayed 4 nights in Jan 2025 ### 4/10 Poor #### charles k. 1 Jan 2025 Liked: Cleanliness, location, listing accuracy #### Great location, beware extra charges The stay itself was great!! The location of the apartment is great. Restaurants and shops are just outside the door. The layout of the apartment was great for our family. We were traveling with my son and his wife and 2 kids, ages 7 and 10. Now for the not so good. When we arrived we found that we were at the wrong address. The street has 2 addresses with the same number, at opposite ends of the street. It was an issue for us because it was raining when we arrived and we stood out in the rain until we were finally met by Alessandra and escorted to the apartment. She showed us the apartment and then advised us that we owed a 100 euro fee and a tax of 99 Euros. I found the 100 fee in the description of the property. It was hidden in the fine print. The tax was not disclosed. I paid the fees and then I checked and found that there was no tax on the kids. We were pretty sure that there was no tax on the kids since we had just stayed in Rome and paid the tax there. Alessandra took the money anyway and left. She told me that the owner would be calling me to discuss this. I paid it just to avoid any problems. I am still waiting on the call. One of the bathrooms was very small. The shower is smaller than any shower I have ever seen and I have been on more than a few cruises. The washer/dryer does not dry. Not at all! The toilet was almost under the sink. Hard for an adult to use. ##### charles k. Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Cherie M. 30 Dec 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great stay! The property and location were great. We enjoyed Florence immensely and the location was close to restauarants, stores, and supermarkets. We could even walk from the train station (20 minute walk). I would not hesitate to stay here again. ##### Cherie M. Stayed 4 nights in Dec 2024 ### 8/10 Good #### Jennifer K. 16 Nov 2024 Liked: Location, listing accuracy Disliked: Check-in, communication #### Expectations After pouring over property reviews, I was expecting top notch. The location and layout were great. We had issues with checking in: untimely, hard to get responses, waited 2 hours, property manager didnt meet us & had cleaning staff try to explain property amid language issues. I appreciated the apology from homeowner who was helpful & tried to make things right. The 4th floor walkup was 76 steps which should be noted. The bathrooms were very narrow and short. If we were larger sized, one would be almost unusable. The dryer didnt work well- took multiple hours to dry very small load and had to hang clothes anyway. There was no communication about checkout expectations. ##### Jennifer K. Stayed 5 nights in Oct 2024 ### 10/10 Excellent #### Dawn M. 12 Oct 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Italy tour It was in an excellent location. The flat was roomy and very pleasant. Lovely kitchen and living room; wonderful porch from where you can see part of the Duomo. The bed in the main bedroom was very comfortable. Both bathrooms are in ##### Dawn M. Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Dayma G. 23 Sept 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Florence House was great location great walking distance for site seeing & shopping. When we booked this in our search w had specific search criteria as being handicap accessible which was one reason for choosing, unfortunately this location is not that be sure you are able to walk up & carry up luggage 78 steps to enter the apartment. This was a bit of a challenge for one of our guests but we made it work. The place was beautiful & host was very nice & responsive. ##### Dayma G. Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Jay B. 19 Sept 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### What a beauty! What a fantastic apartment! Such a cool old building with modern amenities. Close to wonderful Florence attractions & restaurants. The only down side is no elevator but we got our steps in to help burn off all the gelato😂 The property manager met us at check in & hand is some great recommendations for places to eat! ##### Jay B. Stayed 3 nights in Aug 2024 ### 4/10 Poor #### Bryan H. 15 Jul 2024 Liked: Cleanliness, check-in, communication, location Disliked: Listing accuracy #### Florence The amenities as listed were not included such as the jacuzzi or grill. We lost power several times during our stay. We were told that we could not run more than a few things at the same time our the fuse would blow. The breaker is located at the floor level which is about 90 steps. The toilet seat was not attached and I spent time putting it back together. The other toilet is literally 6" from the shower and you can not use unless you sit sideways and put your legs into the shower to make room. The upper stair way light does not work, so it is very dark and we had to use our cell phone lights to climb the last flight of stairs after dark. There are 90 stairs, so please be aware that if you have luggage to carry, you will be exhausted by the time you get to the apartment. Even without luggage. ##### Bryan H. 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