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The FRAME Hotel

Photo gallery

Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
View from Room
Minibar, in-room safe, desk, blackout curtains

Overview of The FRAME Hotel

VIP Access

The FRAME Hotel

4 out of 5

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Breakfast available
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

  • Popular LocationCathedral of Santa Maria del Fiore4 min walk
  • Popular LocationPonte Vecchio9 min walk
  • Popular LocationUffizi Gallery10 min walk
  • AirportFlorence (FLR-Peretola)21 min drive

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About this area

Florence

Located in Florence's Duomo neighbourhood, The FRAME Hotel is in the city centre. Uffizi Gallery and Basilica of Santa Maria Novella are cultural highlights, and some of the area's notable landmarks include Piazza della Signoria and Palazzo Vecchio. Looking to enjoy an event or a game? See what's going on at Nelson Mandela Forum or Stadio Artemio Franchi.
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Map
Popular Location

What's nearby

  • Medici Chapels - 3 min walk
  • Strozzi Palace - 4 min walk
  • Cathedral of Santa Maria del Fiore - 4 min walk
  • Ponte Vecchio - 9 min walk
  • Uffizi Gallery - 10 min walk

Getting around

  • Cascine Station - 3 min drive
  • Florence Santa Maria Novella Station - 6 min walk
  • Peretola Airport (FLR) - 21 min drive

Restaurants

  • Konnubio - 3 min walk
  • Ristorante CuCo - 3 min walk
  • Trattoria Il Porcospino - 3 min walk
  • Pensavo Peggio - 3 min walk
  • La Martinicca - 3 min walk

About this property

The FRAME Hotel

Family-friendly Florence hotel in Duomo, walk to Cathedral of Santa Maria del Fiore
This smoke-free hotel features a bar/lounge, a coffee shop/café and a snack bar/deli. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area and concierge services are on-site. All 24 soundproofed rooms feature free WiFi and minibars. Thoughtful touches include espresso makers and slippers, and guests will also find room service and Smart TVs.
The FRAME Hotel offers 24 forms of air-conditioned accommodation with minibars and espresso makers. Smart televisions are featured in guestrooms. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured valet parking on site (EUR 20 per night)
  • On-site parking options include a garage
  • Off-site parking available (EUR 20 per night)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11:00 AM: EUR 15 per person
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area
  • Hosted evening meal available daily for a fee of EUR 30

Family friendly

  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Smart TV

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Guests booked in Half Board rates receive set menu dinner for guests age 15 and older in the booking. Dinner is provided by the restaurant next door, served in the hotel. Dinner fees for children age 14 and younger are collected at the property.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Dogs and cats welcome
1 per room
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child 6 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Airport shuttle fee: EUR 50 per person (one-way)
  • Airport shuttle fee per child: EUR 50 (one-way)
  • Valet parking fee: EUR 20 per night
  • Nearby parking fee: EUR 20 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: EUR 30

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

FRAME Hotel Florence
FRAME Hotel Florence
FRAME Hotel
FRAME Florence
Hotel The FRAME Hotel Florence
Florence The FRAME Hotel Hotel
Hotel The FRAME Hotel
The FRAME Hotel Florence
FRAME
The FRAME Hotel Hotel
The FRAME Hotel Florence
The FRAME Hotel Hotel Florence

Frequently asked questions

4.8
Exceptional
Rating 5 - Excellent. 112 out of 129 reviews
5 - Excellent 87%
Rating 4 - Good. 13 out of 129 reviews
4 - Good 10%
Rating 3 - Okay. 2 out of 129 reviews
3 - Okay 2%
Rating 2 - Poor. 1 out of 129 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 129 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.9/5

Staff & service

4.8/5

Amenities

4.9/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Beautiful modern contemporary decor- excellent. Great location- walking distance.
Stayed 2 nights in Dec 2020

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give 5 stars tothe hotel. Although the space may be small for some people but the hotel is renovated and modern. We are a family of 4 and found the accommodations to be adequate, the staff very friendly. I would definitely stay here again for many reasons. 1. Less than 5 minutes walk to the train station. 2. Central location. The Duomo and Ponte vecchio is a short walk. Shopping and restaurants right outside the door. 3. Very clean and modern facility although a tad bit small. But despite the size the other attributes trump that. 4. Very friendly staff. 5. Good breakfast and also free tea at 5 pm to 6 pm. It is very practical for people who want to walk from the station and keep expenses within range.
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were very friendly, Location is also very convenient. The room was small but very cozy.
Stayed 4 nights in Jan 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely stay again
Absolutely amazing! Friendly staff And very accommodating, excellent location, quant and cozy.
Stayed 1 night in Nov 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff and excellent location, the hotel was very clean and recently renovated. The room was exceptionally comfortable.
Stayed 3 nights in Jan 2020