Title: Hotel Relais Il Cestello Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Relais Il Cestello Riverwalk hotel with coffee shop/cafe and bar/lounge ![Exterior](https://images.trvl-media.com/lodging/2000000/1450000/1440400/1440374/a731ce87.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/2000000/1450000/1440400/1440374/w4249h2829x6y0-41089368.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (EUR 8 per person)](https://images.trvl-media.com/lodging/2000000/1450000/1440400/1440374/c2a992be.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/2000000/1450000/1440400/1440374/55bad661.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Triple Room | Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/2000000/1450000/1440400/1440374/6dc56dab.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near Ponte Vecchio and Uffizi Gallery, Hotel Relais Il Cestello offers a warm welcome with a coffee shop/cafe and fireplace in the lobby. Enjoy car rentals on site, connect to WiFi, unwind at the bar or sip coffee/tea in the lobby. 8.6 Excellent ## Popular amenities - Bar - Room service - Breakfast available - Housekeeping - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov 7 - Nov 8](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=1440374&PinnedHotelID=1440374&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=1440374&PinnedHotelID=1440374&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 8 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=1440374&PinnedHotelID=1440374&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=1440374&PinnedHotelID=1440374&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1440374&PinnedHotelID=1440374&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1440374&PinnedHotelID=1440374&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1440374&PinnedHotelID=1440374&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1440374&PinnedHotelID=1440374&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![Classic Single Room | Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/2000000/1450000/1440400/1440374/w3021h4032x0y0-bbb359c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Single Room 10.0 Exceptional 1 review ### Highlights Individually furnished Air conditioning Heating Connecting rooms available Flat-screen TV Blackout curtains Hairdryer Rainfall showerhead - 129 sq ft - Sleeps 1 - 1 Single Bed ![Superior Deluxe Room | Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/2000000/1450000/1440400/1440374/w4032h3019x0y0-233965df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Deluxe Room 10.0 Exceptional 2 reviews ### Highlights Individually furnished Air conditioning Heating Connecting rooms available Flat-screen TV Blackout curtains Hairdryer Rainfall showerhead - 194 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ![Superior Vista Arno Room | Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/2000000/1450000/1440400/1440374/w3020h4032x0y0-9862507e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Vista Arno Room 9.4 Exceptional 3 reviews ### Highlights Individually furnished Air conditioning Heating Connecting rooms available Flat-screen TV Blackout curtains Hairdryer Rainfall showerhead - 258 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ![Triple Room | Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/2000000/1450000/1440400/1440374/6dc56dab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room 9.4 Exceptional 3 reviews ### Highlights Individually furnished Air conditioning Heating Connecting rooms available Flat-screen TV Blackout curtains Hairdryer Rainfall showerhead - 258 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed OR 3 Single Beds ![Standard Executive Room | Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/2000000/1450000/1440400/1440374/8657dd6f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Executive Room 8.0 Very good 2 reviews ### Highlights Individually furnished Air conditioning Heating Connecting rooms available Flat-screen TV Blackout curtains Hairdryer Rainfall showerhead - 194 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ## You may also like Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/970000/966500/966404/89abc62f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Adler Cavalieri Historic Centre of Florence - Spa - Pet-friendly - Free WiFi - Air conditioning 8.6 Excellent 529 reviews £100 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Florence-Hotels-Hotel-Adler-Cavalieri.h966404.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=31d3ee37-7bee-43dc-9d3c-2f09526b6dde&top_cur=GBP) Ad ![Seasonal outdoor pool, open 9:00 AM to 7:00 PM, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/590000/582300/582298/a1acfd5f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Hotel Minerva Historic Centre of Florence - Pool - Pet-friendly - Free WiFi - Restaurant 9.6 Exceptional 1,001 reviews £263 includes taxes & fees 1 Dec - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Relais-Il-Cestello.h1440374.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Relais-Il-Cestello.h1440374.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.77035%2C11.24351&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=f3Rq8mEraHyMcbZGtT-5s09-1fM=) Piazza Di Cestello 9, Florence, FI, 50124 #### What's nearby - Piazza di Santa Maria Novella - 10 min walk - 0.5 miles - Pitti Palace - 11 min walk - 0.6 miles - Ponte Vecchio - 11 min walk - 0.6 miles - Uffizi Gallery - 14 min walk - 0.8 miles - Cathedral of Santa Maria del Fiore - 15 min walk - 0.8 miles #### Getting around - Alamanni - Stazione Santa Maria Novella Tram Stop - 11 min walk - Florence (ZMS-Santa Maria Novella Train Station) - 12 min walk - Peretola Airport (FLR) - 24 min drive #### Restaurants - Antico Ristoro di Cambi - ‪Trattoria Del Carmine - ‬3 min walk - ‪The Wintergarden Terrace - ‬5 min walk - ‪Old River Pub - ‬3 min walk - ‪Berberè - ‬3 min walk ## About this property ### Hotel Relais Il Cestello Hotel near Ponte Vecchio Located close to Uffizi Gallery and Cathedral of Santa Maria del Fiore, Hotel Relais Il Cestello provides a coffee shop/cafe, a fireplace in reception and car hire on-site. In addition to a bar, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Buffet breakfast (surcharge), an electric car charging station and a front desk safe - Concierge services, luggage storage and smoke-free property - Coffee/tea in reception, tour/ticket information and laundry services - Guest reviews give top marks for the helpful staff Room features All rooms are individually furnished, and boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs. Extra amenities include: - Bathrooms with rainfall showers or deep-soaking baths plus bidets and free toiletries - Flat-screen TVs with cable channels - Wardrobes/cupboards, heating and daily housekeeping ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/103000000/102430000/102429800/102429735/709afed8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ruby Bea Hotel Florence San Lorenzo - Air conditioning - Breakfast available - Bar - Housekeeping 9.6 Exceptional 397 reviews £102 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=102429735&PinnedHotelID=102429735&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/24000000/23200000/23198300/23198289/fdc60d68.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Social Hub Florence Lavagnini San Lorenzo - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,252 reviews £71 includes taxes & fees 9 Nov - 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Breakfast included - Pet-friendly - Free WiFi - Air conditioning 9.8 Exceptional 587 reviews £94 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=17933824&PinnedHotelID=17933824&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site ### Food and drink - Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 8 for adults and EUR 10 for children - A bar/lounge - A coffee shop/cafe - Coffee and tea in common areas - Snack bar/deli ### Family friendly - Snack bar/deli ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk - Shared refrigerator ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - On the riverwalk ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only - Well-lit path to entrance ### More - 1 building - 1 floor - Built in 1990 - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathtub or shower - Bidet - Deep soaking bathtub or rainfall showerhead - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - Flat-screen TV with digital channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Heating - Individual furnishings - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:30 PM; check-in end time: 8:00 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Late check-in fee for check-in between 10:30 AM and 4:00 PM Minimum check-in age - 18 ### Check-out Check-out before 10:30 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions The front desk is open daily from 8:00 AM - 8:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 30.0 per day. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 8 for adults and from EUR 10 for children - Early check-in is available for a fee (subject to availability) - Late check-in fee for check-in between 10:30 AM and 4:00 PM - Late check-out is available for a fee (subject to availability) - Cleaning/housekeeping/linen are available for an additional fee - Rollaway bed fee: EUR 30.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Relais Il Cestello Relais Il Cestello Florence Relais Il Cestello Hotel Relais Il Cestello Hotel Florence Relais Il Cestello Hotel Relais Il Cestello Hotel Hotel Relais Il Cestello Florence Hotel Relais Il Cestello Hotel Florence ## Frequently asked questions ### Is Hotel Relais Il Cestello pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Hotel Relais Il Cestello? > Check-in start time: 3:30 PM; check-in end time: 8:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 10:30 AM to 4:00 PM for a fee. ### What time is check-out at Hotel Relais Il Cestello? > Checkout is at 10:30 AM. Late check-out is available for a fee (subject to availability). ### Where is Hotel Relais Il Cestello located? > Located in Historic Centre of Florence, this hotel is within a 15-minute walk of Arno River, Ponte Vecchio and Uffizi Gallery. Piazza di Santa Maria Novella and Basilica of Santa Maria Novella are also within 15 minutes. Alamanni - Stazione Santa Maria Novella Tram Stop is 11 minutes by foot and Unità Tram Stop is 12 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Relais Il Cestello Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 107 8 - Good 111 6 - Okay 23 4 - Poor 6 2 - Terrible 2 ### 8.8/10 Cleanliness ### 9.0/10 Staff & service ### 8.0/10 Amenities ### 8.2/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 8/10 Good #### Hetal 13 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities Lovely stay. Would book this hotel again. The staff were very accommodating. ##### Hetal Stayed 2 nights in Sep 2023 ### 8/10 Good #### Francisco 9 Oct 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities Near downtown. convenient ##### Francisco Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### S 10 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### good hotel in quiet area the hotel was clean rooms a little dated but clean and functional and very quiet. Reception was very helpful gave a great recommendation for dinner. I would stay there again. ##### S Stayed 3 nights in Oct 2022 ### 10/10 Excellent #### Antonio 3 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities Excellent service from the owner, for the price is the best option in Florence. ##### Antonio Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Cathy 10 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay was wonderful. We would recommend this property to anyone for amenities, accommodation and access. Alexandra & Edwina our hosts were outstanding and provided our every need. Hope you return. C. Ercolamento ##### Cathy Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Lynda 20 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent experience My stay was amazing. The room was excellent, comfy bed, clean with a window for air. What l liked best was that this unique hotel had a fantastic host Edwina who took care of me suggesting places to go see and authentic Italian restaurants. I loved the breakfasts and chats with her and others guests. A very positive energy with great service. Thank you for a memorable experience in Florence for the first time. I highly recommend this hotel . ##### Lynda Stayed 3 nights in May 2024 ### 10/10 Excellent #### Jose 20 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent property but who I have to give credit to is the receptionist Eduina who waited for me until I got to the hotel from train station. She was welcoming and gave me excellent recommendations on dining options around the hotel. As the initial face and representative of the hotel she demonstrated the high quality and excellent standards of Relais II Cestello. I will definitely stay there again on my next visit to Firenze. Thank you, Eduina! ##### Jose Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Sadri 17 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent Costumer service. Great place to be, close to everyhting on foot. ##### Sadri Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Richard 30 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location is convenient to all the best areas of Florence including oltrarno, where the hotel is located, the station, and all the important monuments. My room had a view of the Arno, a great value for the price. ##### Richard Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Richard 25 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities It's in San Frediano, the best little-known district in Florence. It's ten minutes or less to everything you want to do, including museums and the train station. Eduina, the manager, was friendly and helpful. I'll never stay anyplace else in Florence. ##### Richard Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Catherine 21 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We were greeted at the door by an energetic young women named Eduina. She quickly took our suitcases into the hotel and checked us in for a four night stay. Each day she looked after us, She made sure all of our needs were met. Making certain our stay was comfortable. She, explaining EVERTHING there is to know and to explore the beautiful city of Florence. Thank you Eduina for a welcoming stay. ##### Catherine Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Dario 22 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ottima soluzione, personale disponibile e gentilissimo. ##### Dario Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Andy 3 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel location just a little walk out of the business of central Firenze. Lovely, helpful staff ##### Andy Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Kathy 4 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities I absolutely loved my stay here! It is convenient to the train station (maybe about 10 min walk) and it’s about a 15 min walk to the Ponte Vecchio, Uffizi, and maybe 20 min from the Duomo. It’s super convenient and ideal for local restaurants, gelato, and sightseeing. Eduina was amazing and helped me out with planning day trips and was super friendly and attentive. I would stay here again in a heartbeat! Can’t recommend enough for a small hotel feel in a local Florence neighborhood. ##### Kathy Stayed 8 nights in Jun 2024 ### 10/10 Excellent #### Lisa 19 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay in Florence for one night. Friendly staff with easy checkin. Air conditioning was excellent too with the hot days. ##### Lisa Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Zahra 18 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### My stay in Florence, Italy Great place to stay. Close to all the historic area and shops. Great service, beautiful atmosphere. Friendly and helpful staff. I will definitely come back and recommend this place to all my friends and family. ##### Zahra Stayed 2 nights in May 2024 ### 10/10 Excellent #### Veronica 11 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had such a lovely stay. The hotel itself was lovely but what made it so special was the wonderful staff. They were so helpful to us with recommendations and support with our travels. I cannot recommend this place enough! ##### Veronica Stayed 2 nights in May 2024 ### 10/10 Excellent #### Inmaculada 1 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Estancia muy agradable Valeria ha logrado que nuestra corta estancia en Florencia haya sido inmejorable, nos preparó antes la habitación, nos ayudó a encontrar un aparcamiento para nuestro coche de alquiler incluyendo descuento, nos mostró como descubrir la ciudad y nos preparó un desayuno estupendo. Volvería a repetir en el mismo hotel sin duda. La habitación era muy amplia y el baño estaba muy completo. ##### Inmaculada Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Fung Yi Amy 17 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Discovering True Luxury Staffs are helpful, friendly, care people. Full of artistic atmosphere inside out. ##### Fung Yi Amy Stayed 2 nights in Aug 2023 ### 8/10 Good #### Marc 25 Jul 2023 Liked: Cleanliness, staff & service, amenities Miss Eduina is the clear difference maker! Her overwhelming service, her ambition to provide the best customer experience and her problem solving skills made our stay a clear highlight in Florence. She gives the hotel a soul, without her it would only be a place. ##### Marc Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Jill 17 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities The place was great and the staff was WONDERFUL!! ##### Jill Stayed 4 nights in Jul 2023 ### 8/10 Good #### mary holland 14 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities simple and very comfortable and a good location. ##### mary holland Stayed 1 night in Jun 2023 ### 8/10 Good #### Imitiaz 13 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good hotel ##### Imitiaz Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Brian 10 Jun 2023 Staff was extremely sweet and helpful! ##### Brian Stayed 1 night in Jun 2023 ### 2/10 Terrible #### Melanie 3 Jun 2023 Disliked: Property conditions & facilities, room comfort #### Terrible place Terrible - great location and it ends there. Overpriced for a closet with hard beds in an unmanned lobby at night and front doors don’t work - anyone can manually push doors open… No one is there after 7-8 pm. Party of 5 or 6 people came in and made lots of noise for an hour! This hotel is awful! The two receptionists were lovely. If I wanted to complain or had an issue - there was no one to talk to. I was not going to get up and ask those loud people to leave - so I was awake all night. I would like a refund for the last night! The shower is so tiny and awkward - at $300 a night I expect more. You have to carry your own luggage up two flights of stairs - everything is wrong and no Italian charm…too bad. ##### Melanie Stayed 2 nights in May 2023 ## Expedia's Latest Trends ### Hotels > [Hotel degli Orafi](https://www.expedia.co.uk/Florence-Hotels-Hotel-Degli-Orafi.h970861.Hotel-Information) > > [Hotel Machiavelli Palace](https://www.expedia.co.uk/Florence-Hotels-Hotel-Machiavelli-Palace.h521248.Hotel-Information) > > [Hotel Ville sull'Arno](https://www.expedia.co.uk/Florence-Hotels-Hotel-Ville-SullArno.h521255.Hotel-Information) > > [Hotel Continentale - Lungarno Collection](https://www.expedia.co.uk/Florence-Hotels-Continentale-Lungarno-Collection.h905768.Hotel-Information) > > [Residenza D'Epoca Palazzo Galletti](https://www.expedia.co.uk/Florence-Hotels-Residenza-DEpoca-Palazzo-Galletti.h1851785.Hotel-Information) > > [Hotel Calimala Florence](https://www.expedia.co.uk/Florence-Hotels-Hotel-Calimala.h37955169.Hotel-Information) > > [Le Stanze del Duomo](https://www.expedia.co.uk/Florence-Hotels-Le-Stanze-Del-Duomo.h7519914.Hotel-Information) > > [Gallery Hotel Art - Lungarno Collection](https://www.expedia.co.uk/Florence-Hotels-Gallery-Hotel-Art-Lungarno-Collection.h14614.Hotel-Information) > > [IQ Hotel Firenze](https://www.expedia.co.uk/Florence-Hotels-IQ-Hotel-Firenze.h89035039.Hotel-Information) > > [Hotel Kraft](https://www.expedia.co.uk/Florence-Hotels-Hotel-Kraft.h27795.Hotel-Information) > > [MH Florence Hotel & Spa](https://www.expedia.co.uk/Florence-Hotels-MH-Florence-Hotel-Spa.h13066303.Hotel-Information) > > [Plus Florence - Hostel](https://www.expedia.co.uk/Florence-Hotels-Plus-Florence-Hostel.h4125332.Hotel-Information) > > [Cerretani Hotel Firenze - MGallery Collection](https://www.expedia.co.uk/Florence-Hotels-Hotel-Cerretani-Mgallery-Collection.h2345.Hotel-Information) > > [Hotel Santa Maria Novella](https://www.expedia.co.uk/Florence-Hotels-Hotel-Santa-Maria-Novella.h920451.Hotel-Information) > > [Il Rivalta - Place of Charme](https://www.expedia.co.uk/Florence-Hotels-Alfieri-Signature-Suites.h45790281.Hotel-Information) > > [Mercure Firenze Centro](https://www.expedia.co.uk/Florence-Hotels-Mercure-Firenze-Centro.h9727633.Hotel-Information) > > [Hotel Centrale](https://www.expedia.co.uk/Florence-Hotels-Relais-Hotel-Centrale-Residenza-D-Epoca.h2066602.Hotel-Information) > > [Corona D'italia](https://www.expedia.co.uk/Florence-Hotels-Hotel-Corona-DItalia.h799996.Hotel-Information) > > [AC Hotel Firenze by Marriott](https://www.expedia.co.uk/Florence-Hotels-AC-Hotel-Firenze-By-Marriott.h1593256.Hotel-Information) > > [Bernini Palace](https://www.expedia.co.uk/Florence-Hotels-Bernini-Palace.h13999.Hotel-Information) > > [Forte16 View & Spa](https://www.expedia.co.uk/Florence-Hotels-Forte16.h8071708.Hotel-Information) > > [Monna Lisa](https://www.expedia.co.uk/Florence-Hotels-Hotel-Monna-Lisa.h1230.Hotel-Information) > > [Grand Hotel Baglioni](https://www.expedia.co.uk/Florence-Hotels-Grand-Hotel-Baglioni.h6371.Hotel-Information) > > [Grand Hotel Adriatico](https://www.expedia.co.uk/Florence-Hotels-Grand-Hotel-Adriatico.h21881.Hotel-Information) > > [Hotel Cantoria](https://www.expedia.co.uk/Florence-Hotels-Hotel-Cantoria.h10939902.Hotel-Information) > > [Hotel Berchielli](https://www.expedia.co.uk/Florence-Hotels-Hotel-Berchielli.h521260.Hotel-Information) > > [Casual Rinascimento Firenze Hotel](https://www.expedia.co.uk/Florence-Hotels-Casual-Rinascimento-Firenze-SPA.h89410886.Hotel-Information) > > [Hotel Accademia](https://www.expedia.co.uk/Florence-Hotels-Hotel-Accademia.h1492705.Hotel-Information) > > [Hotel Milu Florence](https://www.expedia.co.uk/Florence-Hotels-Milu-Hotel.h15495681.Hotel-Information) > > [Hotel Atlantic Palace](https://www.expedia.co.uk/Florence-Hotels-Hotel-Atlantic-Palace.h45737.Hotel-Information)