Title: Promenade Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Promenade Riverwalk bed & breakfast with 8 restaurants and bars/lounges ![Triple Room | Frette Italian sheets, premium bedding, Select Comfort beds](https://images.trvl-media.com/lodging/3000000/2710000/2707300/2707223/22e0c7bc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Double Room | Frette Italian sheets, premium bedding, Select Comfort beds](https://images.trvl-media.com/lodging/3000000/2710000/2707300/2707223/3ef633b3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/3000000/2710000/2707300/2707223/1f544b57.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/3000000/2710000/2707300/2707223/61aa8c9c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Quadruple Room | Frette Italian sheets, premium bedding, Select Comfort beds](https://images.trvl-media.com/lodging/3000000/2710000/2707300/2707223/50e4bf2e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in central Florence, Promenade creates a lively atmosphere with its 8 diverse restaurants and 5 intimate coffee shops. Travelers appreciate the practical touches like dry cleaning services and convenient luggage storage that make their stay more comfortable. 6.4 ## Popular amenities - Bar - Housekeeping - Laundry - Air conditioning - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=2707223&PinnedHotelID=2707223&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=2707223&PinnedHotelID=2707223&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=2707223&PinnedHotelID=2707223&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=2707223&PinnedHotelID=2707223&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=2707223&PinnedHotelID=2707223&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=2707223&PinnedHotelID=2707223&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2707223&PinnedHotelID=2707223&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2707223&PinnedHotelID=2707223&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ![Double Room | Frette Italian sheets, premium bedding, Select Comfort beds](https://images.trvl-media.com/lodging/3000000/2710000/2707300/2707223/4b59e7e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ### Highlights Soundproofed Air conditioning Heating LCD TV Hypo-allergenic bedding Premium bedding Blackout curtains Select Comfort bed - 215 sq ft - River view - Sleeps 2 - 1 King Bed ![Frette Italian sheets, premium bedding, Select Comfort beds](https://images.trvl-media.com/lodging/3000000/2710000/2707300/2707223/60eb842a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Soundproofed Air conditioning Heating LCD TV Hypo-allergenic bedding Premium bedding Blackout curtains Select Comfort bed - 323 sq ft - River view - Sleeps 3 - 1 King Bed and 1 Single Bed ![Frette Italian sheets, premium bedding, Select Comfort beds](https://images.trvl-media.com/lodging/3000000/2710000/2707300/2707223/60eb842a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room ### Highlights Soundproofed Air conditioning Heating LCD TV Hypo-allergenic bedding Premium bedding Blackout curtains Select Comfort bed - 323 sq ft - River view - Sleeps 4 - 1 King Bed and 2 Single Beds ## You may also like Ad ![Seasonal outdoor pool, open 9:00 AM to 7:00 PM, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/590000/582300/582298/a1acfd5f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Hotel Minerva Historic Centre of Florence - 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Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 354 reviews £488 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Florence-Hotels-The-Excelsior.h24015.Hotel-Information?chkin=2025-11-4&chkout=2025-11-5&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=6aeef28a-2b91-4581-ba41-143f2d2aa700&top_cur=GBP) Ad ![Front of property](https://images.trvl-media.com/lodging/106000000/105810000/105802800/105802774/8bd68fe5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Floren Hotel Historic Centre of Florence - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 198 reviews £208 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Florence-Hotels-Floren-Hotel.h105802774.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=6aeef28a-2b91-4581-ba41-143f2d2aa700&top_cur=GBP) Ad ![Breakfast area](https://images.trvl-media.com/lodging/5000000/4060000/4053100/4053096/64645dd6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Art Atelier Historic Centre of Florence - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Promenade.h2707223.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Promenade.h2707223.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.76591%2C11.25559&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=6UxdqrX78nC28pFHtf7sHv0yLi8=) Vicolo del Canneto 2, Florence, FI, 50125 #### What's nearby - Ponte Vecchio - 3 min walk - 0.2 miles - Uffizi Gallery - 3 min walk - 0.2 miles - Piazza della Signoria - 5 min walk - 0.3 miles - Palazzo Vecchio - 5 min walk - 0.3 miles - Cathedral of Santa Maria del Fiore - 11 min walk - 0.6 miles #### Getting around - Porta al Prato Station - 6 min drive - Unità Tram Stop - 18 min walk - Peretola Airport (FLR) - 41 min drive #### Restaurants - ‪Caffé Maioli - ‬6 min walk - ‪Signorvino Firenze - ‬6 min walk - ‪Palazzo Tempi Wine Bar - ‬6 min walk - ‪Ristorante Santa Felicita - ‬5 min walk - ‪Kaffehaus - ‬11 min walk ## About this property ### Promenade Bed & breakfast near Ponte Vecchio Close to Uffizi Gallery and Cathedral of Santa Maria del Fiore, Promenade provides 5 coffee shops/cafes, dry cleaning/laundry services and 5 bars. Be sure to enjoy a meal at any of the 8 on-site restaurants. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An electric car charging station, luggage storage and a reception hall - Multilingual staff, a lift and smoke-free property - ATM/banking services Room features All guest rooms at Promenade have comforts, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and sound-insulated walls. More conveniences in all rooms include: - Hypo-allergenic bedding, Frette Italian sheets and Select Comfort beds - Bathrooms with showers and free toiletries - LCD TVs with cable channels - Heating and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/17400/17378/7208ee56.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### B&B Hotel Firenze Pitti Palace al Ponte Vecchio Historic Centre of Florence - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,000 reviews £124 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=17378&PinnedHotelID=17378&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Onsite parking available only on request ### Food and drink - 5 bars/lounges - 5 coffee shops/cafes - 8 restaurants - Snack bar/deli ### Family friendly - Laundry facilities - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - ATM - Guidebooks - Laundry facilities - Limited-hour front desk - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Outdoors - On a river ### Accessibility - Lift ### More - 3 floors - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Frette Italian sheets - Hypo-allergenic bedding - Rollaway/extra bed (surcharge) - Select Comfort mattress ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - LCD TV with cable channels ### More - Air conditioning (climate-controlled) - Heating - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:30 PM; check-in end time: 8:00 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Late check-in fee for check-in between 8:00 PM and 1:00 AM ### Check-out Check-out before 9:30 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions The front desk is open daily from 9:00 AM - 8:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 25 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-in fee for check-in between 8:00 PM and 1:00 AM - Late check-out is available for a fee (subject to availability) - Cleaning/housekeeping/linen fee: EUR 10 per day - Air conditioning fee: EUR 10 per day - Rollaway bed fee: EUR 25 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts major credit cards, debit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property charges a fee for luggage storage before check-in. Luggage storage must be requested in advance of arrival. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties Only registered guests are allowed in the guestrooms ### Property is also known as Promenade Condo Florence Promenade Florence Promenade B&B Florence Promenade B&B Promenade Florence Promenade Bed & breakfast Promenade Bed & breakfast Florence ## Frequently asked questions ### Is Promenade pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Promenade? > Check-in start time: 2:30 PM; check-in end time: 8:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 8:00 PM to 1:00 AM for a fee. ### What time is check-out at Promenade? > Checkout is at 9:30 AM. Late check-out is available for a fee (subject to availability). ### Where is Promenade located? > Located in Historic Centre of Florence, this bed & breakfast is within a 10-minute walk of Ponte Vecchio and Pitti Palace. Uffizi Gallery and Piazza della Signoria are also within 15 minutes. Unità Tram Stop is 18 minutes by foot and Valfonda - Stazione Santa Maria Novella Tram Stop is 20 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Promenade Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 9 8 - Good 17 6 - Okay 16 4 - Poor 10 2 - Terrible 8 ### 7.6/10 Cleanliness ### 6.6/10 Staff & service ### 8.0/10 Amenities ### 6.4/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ### 10/10 Excellent #### E. Richard 19 Apr 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The receptionist was very helpful on my late check in and suggestions about Florance Ryann speaks many languages. ##### E. Richard Stayed 5 nights in Apr 2022 ### 8/10 Good #### Verified traveller 28 Jul 2021 Liked: Cleanliness, staff & service Posizione strategica per visitare le principali attrazioni di Firenze e camera spaziosa e arredata in modo gradevole. L'albergo è di fatto un "affittacamere" in uso agli ospiti. Disponibilità colazione non fattibile per restrizioni COVID, ma con molti locali a pochi metri non era un problema. Stranezza per l'aria condizionata, disponibile a richiesta, con un extra costo giornaliero di 10 euro. ##### Verified traveller Stayed 3 nights in Jul 2021 ### 2/10 Terrible #### Harry 25 Jul 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Avoid this place like the PLAGUE! Worse experience ever. Avoid this place at all costs. They are a total scam. I was told we could drop our bags before check in. Then we are told it's a €10 fee. They left our bags in the "lobby". We were told the credit card machine was broken. They just wanted to steal our cash, which they did. €180 for 2 nights. We paid cash and left with the keys. She told us our room (7) was in the hallway outside of the "lobby" but didn't show us. When we returned to the room (7) was not labeled and since the host only gestured to the hallway we tried to open 2 separate rooms. We couldn't actually open our room because I was trying to unlock it but THEY NEVER LOCKED OUR ROOM WITH OUR LUGGAGE INSIDE. I could not lock the door from the inside and I sent an email to the staff right away. They did not come to sort the situation out so I was forced to book another room as I was not leaving our luggage unattended for another whole day. When I came to the hotel the next day I was told that they never lock the doors when they put luggage in rooms, bare in mind our room is not inside the hotel but a room in the hallway of a building with much traffic. The staff could not lock or unlock the door to room 7 with my key and they accused me of switching the keys and told me I needed to take responsibility for what happened. Her room, her key, her hotel. She refused to refund me any of my money and told me I needed to call, not email. What a joke. Rude people. Stay somewhere else. ##### Harry Stayed 2 nights in Jul 2018 ### 8/10 Good #### Luis Aurelio 22 Nov 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel bem localizado, a atendente muito simpática, porém o aquecedor não funcionou adequadamente. ##### Luis Aurelio Stayed 2 nights in Oct 2017 ### 4/10 Poor #### Maria Carmela 5 Nov 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sconsigliatissimo Stanza puzzolente di umidità. La prenotazione era per golden Wiew e invece alla fine non si sa per quale giro di web siamo stati assegnati a promenade. La signora all’ingresso molto gentile ma certo non poteva cambiare lo squallore di una stanza con un bagno cieco obsoleto. Nella prenotazione era specificato il set di cortesia da bagno e la biancheria, ebbene si trattava di 3 bustine bagno shampoo e tre teli ch’esso lo su mia richiesta sono stati cambiati ma non è mai stato pulito il bagno. Per quanto vi sia la vicinanza a ponte vecchio è stato come dormire in una bettola. Mai più, anche il sito di hotels dovrebbe verificare la trasparenza delle info. ##### Maria Carmela Stayed 3 nights in Oct 2017 ### 8/10 Good #### francisco, playa del carmen méxico 27 Sept 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente ubicación La primera impresión no es buena pues no existe una recepción, es necesario tocar un timbre para accesar a un tercer piso y tocar una puerta que tiene el nombre, el gerente Renato es muy atento y las habitaciones son limpias y cómodas, lo mejor es la ubicación y la atención de Renato. ##### francisco Stayed 10 nights in Sep 2017 ### 8/10 Good #### Philipp, Manitoba 20 Sept 2017 Liked: Cleanliness, staff & service, room comfort #### Hotel bang in the center of Florence Very good location that justifies a lot & is hard to beat: best logistically possible position right next to the Ponte Vecchio. Main drawbacks: 1. Serious noise (can cause problems with sleep), i.d., lack of sound insulation in rooms 2. Shower cabins in the rooms are small and, in my view, somewhat unsafe - be careful, little space inside and rather sharp 'angular' natural protrusions to bump your head on, or step on or, God forbid, fall over on. Felt myself very uncomfortable in the shower - in the sense of SAFETY. All the rest is good, view is very good. ##### Philipp Stayed 2 nights in Sep 2017 ### 4/10 Poor #### Alicia 6 Aug 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Estafa total. Llegamos antes de la hora del chekin y nos quisieron cobrar para cuidarnos las maletas. Al momento de pagar NO FUNCIONABA EL POSNET, asī que tuvimos que hacerlo en efectivo. Cuando entramos a la habitación hacía mucho calor y para usar el aire acondicionado NOS COBRARON 10 euros mas. Cuando todavía estabamos en la habitación preparåndonos para retirarnos, a las 9:30 hs. Nos vinieron a golpear la puerta para que nos fuėramos. En internet el chekin figura a las 10. Nos sentimos estafados porque la info que figura en la web es falsa. ##### Alicia Stayed 1 night in Aug 2017 ### 2/10 Terrible #### cathy 21 Jan 2017 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### fuyerrrr!!! Tres decu de cet hotel jai eu d pb de neige sur ma route ki mon fait arriver 20min en retard et auquune indulgence de la part de la reception qui mont fai payer 25e de taxe! Ensuite leau etai a peine chaude, absolument rien pour se laver apart un echantillon miniature avec lequel on devai se faire le shampoing et le gel douche.....une vue sur le lac??? Je navai aucune vu apart celui des batiment! Mm pas un cafe ofert pas de petit dejeuner absolument rien! Alors que jai payer 200euro! Moi ki etai sencer payer 158e!!!!! La nuit est bruyante impossible de dormir a cause du bruit des voiture! Une seul serviette fourni! Pas de seche cheveux cette chambre ne valai pas plus de 20e! Pour le pret des lit! Tres tres decu! Je ne le conseille a personne ##### cathy ### 8/10 Good #### Roberta, Schivenoglia MN 18 Jul 2016 Liked: Cleanliness Un po' scomodo il check-in (alle 14:00 e pagando in contanti la camera nonostante la prenotazione via internet con carta di credito!). Stanza pulita con letto matrimoniale ottimo; il letto singolo invece era basso e sembrava una branda!). Il bagno ok anche se non c'è il bidet a cui si rimedia con un doccino. La stanza è in posizione strategica x visitare città ed Uffizi a solo 100m da Ponte Vecchio! Rumori ambientali dall'esterno già alle 6 del mattino. ##### Roberta ### 6/10 Okay #### Clementina 30 Mar 2016 Liked: Cleanliness, property conditions & facilities #### tutto sommato, buono Bella la posizione,affaccio sull'Arno, buona l'accolglienza. Qualche difetto: terzo letto, per adulto, tipo branda,bassa, infilata tra muro e letto matrimoniale, praticamente attaccata. Lo scarico de WC che gocciolava. La chiave per uscire dalla porta comune era difettosa, tanto che all'ora di cena, abbiamo dovuto trafficare parecchio (mezz'ora) per trovare una soluzione... nessuno poteva aprirci e noi eravamo chiusi dentro.La signora, chiamata al telefono non era nelle vicinanze,e oltretutto si trovava in giro col treno e a piedi, quindi ci avrebbe messo un po' a raggiungerci.Per fortuna dopo tanti tentativi,da soli, abbiamo trovato delle altre chiavi all'interno della struttura e finalmente abbiamo risolto il problema ##### Clementina ### 6/10 Okay #### Mads, Holbæk, Denmark 25 Jan 2016 Liked: Cleanliness, room comfort The host Rianna was really pleasent and helpfull. Unfortunately, I was charged to pay 2 times for my stay. ##### Mads ### 10/10 Excellent #### Jane, AZ 23 Nov 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very Convenient Location in Firenze (Florence) First, I was surprised at the location...a small street and located on the 3rd floor of a building of apartments and businesses. There was a lift(elevator), thank goodness. Once up there,the graciousness and helpfulness of Ryanna warmed my heart. My room was very nice, although the view was of the building across the small street...there are some rooms with a view of the River Arno, I think only 7 rooms in total. Also, there were different levels in the room, coming in and to the bathroom, of which to be aware. Although this small hotel is off the main road.it is only a block and a half walk to the Arno River, where the Uffizi Gallery is on the other side, and a view of the Ponte Vecchio which is only about 3 blocks away. The Pitti Palace was about 5 or 6 blocks away, and it was an easy walk to the attractions on the other side of the Ponte Vecchio, like the Duomo and the wild Boar statue. This hotel is a perfect location in Firenze, just don't be surprised like I was when the taxi pulls up in front of the building that looks nothing like a hotel. I definitely recommend it and would stay there again. Thank you, Ryanna, for all your kindness, help (she speaks English, too), and for recommending the TrattorioBordino, a great little restaurant about a block and a half away. ##### Jane ### 6/10 Okay #### Maria, Stockholm 5 Oct 2015 Liked: Cleanliness, staff & service #### Prisvärt och familjärt Ett centralt beläget lägenhetshotell som var lyhört. Hon som hade hotellet var mycket trevlig och tipsade oss om en bra restaurang. Rummen var väl så där, men vi sov bara där. Så har man inga krav på lobby etc. så duger det alldeles utmärkt. ##### Maria ### 6/10 Okay #### Dan, Australia 20 Sept 2015 Liked: Cleanliness #### Hard to find but great lication Tricky to find but very close to ponte vecchio - very noisy at night. Had to pay more for parking than advised and pay to hold luggage for a couple of hours. Have to pay to use the air conditioning in the room ##### Dan ### 8/10 Good #### Mads, DK 2 Sept 2015 Liked: Staff & service, property conditions & facilities #### Fantastisk placering. Dyr parkering, dyr aircon. Fantastisk placering. Vi havde valgt dette, da der stod gratis parkering, hvilket der bestemt ikke var. Der var en ret dyr parkering, men hotellet lå perfekt lige ved Ponte Veccio. Supersød værtinde, meget hjælpesom. Dyrt at få lov til at bruge aircon, hvilket var nødvendigt. Placeringen og venligheden gjorde det hele pengene værd. Vil klart bruge igen. ##### Mads ### 2/10 Terrible #### Barbara, Luxembourg 18 Aug 2015 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service J'ai malheureusement eu une très mauvaise expérience avec cet hôtel: c'étais notre première étape en Italie, après un voyage de plus de 12h en voiture... Sachant que j'arriverais tard à cause des embouteillages, j'appelle l'hôtel pour les prévenir de notre arrivée tardive. La personne au téléphone me répond qu'il n'y a aucun problème mais vu que nous arrivions après 22h, nous devrions payer une pénalité de 50€. Quand j'ai manifesté ma stupeur et ma contrariété, je me suis fait agresser verbalement et je me suis entendue dire que dans ces conditions je n'avais qu'à dormir dans la voiture... N'ayant pas le choix, vu qu'il était déjà tard et que je n'avais aucune autre alternative, j'ai payé les 50€... Cependant, il est clair que je ne retournerai jamais dans cet hôtel!! ##### Barbara ### 6/10 Okay #### Verified traveller 29 Jul 2015 Liked: Staff & service Disliked: Room comfort #### read carefully whats inkluded you have to pay for the AC, and the parking. its very central. cant get much better than that if you think of location. but the AC should have been inkluded. But the woman who works there is very friendly and helpful. ##### Verified traveller ### 10/10 Excellent #### john, Salem, OR 24 Jul 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A real find in Firenza. Fun, funky neighborhood, but right off the Ponte Vecchio! On a minor side street barely in sight of the Arno, I found parking directly in front. There is a lift. The hostess is very helpful, even suggesting a terrific restaurant only about 60 meters from her door. ##### john ### 2/10 Terrible #### Paulo, Costa Rica 17 Jul 2015 Disliked: Staff & service, property conditions & facilities, room comfort #### The information is false extra fee The parking was 35 euros and the a/c 10 euros extra, is call a b&b but there isnt breakfast too noisy and the staff is rude. ##### Paulo ### 4/10 Poor #### Terrible , U.S. 11 Jul 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### truly not as represented. I have very few things positive to say. Over the course of my 14 days in Italy, this accommodation was the only disappointment. Check in times and check out times and bed size were misrepresented as was amenities. There is no staff except a person who shows up when it suits them. It is not a hotel room but a room rental that is not worth the money you pay. There is absolutely no flexibility and I was glad that I only had the room for one day. I would say more but it will only be more negative and if you don't get the picture by now then good luck. ##### Terrible ### 4/10 Poor #### Verified traveller 7 Jul 2015 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Zentral gelegen Das Zimmer war schön und die Lage ist auch perfekt. Parkplatz steht zwar in der Beschreibung, kostet aber € 35 pro Tag.extra. Kreditkartenterminal ist leider "defekt"- wer hat heut zu tage immer so viel Bargeld mit? Bezüglich des Kostenpflichtigen Frühstücks wurden wir gar nicht gefragt. ##### Verified traveller ### 6/10 Okay #### Tonyll, Miami 6 Jul 2015 Liked: Staff & service Disliked: Cleanliness #### good location. good location, you have to pay for the air conditioning and parking, small rooms, smaller bathrooms, not for big-heavy people or seniors. noisy ##### Tonyll ### 4/10 Poor #### Tore, Raufoss 6 Jul 2015 Disliked: Staff & service, property conditions & facilities, room comfort #### Manglende resepsjon og rådyr parkering Vi fikk en telefon får hotellet kl 1830 der de sier vi må sjekke inn før 1900. Heldigvis var vi tett ved. Kan ikke anbefale et hotel som ikke har resepsjon betjent etter kl.1900! ##### Tore ### 6/10 Okay #### Sibylle, La Nucia 4 Jul 2015 Liked: Cleanliness Disliked: Staff & service #### Great situation The Promenade is situated in a residential building on the 3rd floor, it's a large apartment that has been adapted to offer various guest rooms with bathrooms. The room was nice, rather small, but all right. There was no-one there when we arrived, but we called the number on our reservation and someone came within minutes. What was a bit odd was that you have to pay extra to be able to use the A/C, which I didn't know, and only realized when I couldn't find the remote control.It's very noisy, being so central, so it's not ideal to sleep with open windows.Another thing which is rather silly, is that you get one towel per person, that's it. NO hand towel, we had to pay 2 € to get one!But apart from that, we were satisfied with our choice. ##### Sibylle ## Expedia's Latest Trends ### Hotels > [Hotel degli Orafi](https://www.expedia.co.uk/Florence-Hotels-Hotel-Degli-Orafi.h970861.Hotel-Information) > > [Hotel Machiavelli Palace](https://www.expedia.co.uk/Florence-Hotels-Hotel-Machiavelli-Palace.h521248.Hotel-Information) > > [Hotel Ville sull'Arno](https://www.expedia.co.uk/Florence-Hotels-Hotel-Ville-SullArno.h521255.Hotel-Information) > > [Hotel Continentale - Lungarno Collection](https://www.expedia.co.uk/Florence-Hotels-Continentale-Lungarno-Collection.h905768.Hotel-Information) > > [Residenza D'Epoca Palazzo Galletti](https://www.expedia.co.uk/Florence-Hotels-Residenza-DEpoca-Palazzo-Galletti.h1851785.Hotel-Information) > > [Hotel Calimala Florence](https://www.expedia.co.uk/Florence-Hotels-Hotel-Calimala.h37955169.Hotel-Information) > > [Le Stanze del Duomo](https://www.expedia.co.uk/Florence-Hotels-Le-Stanze-Del-Duomo.h7519914.Hotel-Information) > > [Gallery Hotel Art - Lungarno Collection](https://www.expedia.co.uk/Florence-Hotels-Gallery-Hotel-Art-Lungarno-Collection.h14614.Hotel-Information) > > [IQ Hotel Firenze](https://www.expedia.co.uk/Florence-Hotels-IQ-Hotel-Firenze.h89035039.Hotel-Information) > > [Hotel Kraft](https://www.expedia.co.uk/Florence-Hotels-Hotel-Kraft.h27795.Hotel-Information) > > [MH Florence Hotel & Spa](https://www.expedia.co.uk/Florence-Hotels-MH-Florence-Hotel-Spa.h13066303.Hotel-Information) > > [Plus Florence - Hostel](https://www.expedia.co.uk/Florence-Hotels-Plus-Florence-Hostel.h4125332.Hotel-Information) > > [Cerretani Hotel Firenze - MGallery Collection](https://www.expedia.co.uk/Florence-Hotels-Hotel-Cerretani-Mgallery-Collection.h2345.Hotel-Information) > > [Hotel Santa Maria Novella](https://www.expedia.co.uk/Florence-Hotels-Hotel-Santa-Maria-Novella.h920451.Hotel-Information) > > [Il Rivalta - Place of Charme](https://www.expedia.co.uk/Florence-Hotels-Alfieri-Signature-Suites.h45790281.Hotel-Information) > > [Mercure Firenze Centro](https://www.expedia.co.uk/Florence-Hotels-Mercure-Firenze-Centro.h9727633.Hotel-Information) > > [Hotel Centrale](https://www.expedia.co.uk/Florence-Hotels-Relais-Hotel-Centrale-Residenza-D-Epoca.h2066602.Hotel-Information) > > [Corona D'italia](https://www.expedia.co.uk/Florence-Hotels-Hotel-Corona-DItalia.h799996.Hotel-Information) > > [AC Hotel Firenze by Marriott](https://www.expedia.co.uk/Florence-Hotels-AC-Hotel-Firenze-By-Marriott.h1593256.Hotel-Information) > > [Bernini Palace](https://www.expedia.co.uk/Florence-Hotels-Bernini-Palace.h13999.Hotel-Information) > > [Forte16 View & Spa](https://www.expedia.co.uk/Florence-Hotels-Forte16.h8071708.Hotel-Information) > > [Monna Lisa](https://www.expedia.co.uk/Florence-Hotels-Hotel-Monna-Lisa.h1230.Hotel-Information) > > [Grand Hotel Baglioni](https://www.expedia.co.uk/Florence-Hotels-Grand-Hotel-Baglioni.h6371.Hotel-Information) > > [Grand Hotel Adriatico](https://www.expedia.co.uk/Florence-Hotels-Grand-Hotel-Adriatico.h21881.Hotel-Information) > > [Hotel Cantoria](https://www.expedia.co.uk/Florence-Hotels-Hotel-Cantoria.h10939902.Hotel-Information) > > [Hotel Berchielli](https://www.expedia.co.uk/Florence-Hotels-Hotel-Berchielli.h521260.Hotel-Information) > > [Casual Rinascimento Firenze Hotel](https://www.expedia.co.uk/Florence-Hotels-Casual-Rinascimento-Firenze-SPA.h89410886.Hotel-Information) > > [Hotel Accademia](https://www.expedia.co.uk/Florence-Hotels-Hotel-Accademia.h1492705.Hotel-Information) > > [Hotel Milu Florence](https://www.expedia.co.uk/Florence-Hotels-Milu-Hotel.h15495681.Hotel-Information) > > [Hotel Atlantic Palace](https://www.expedia.co.uk/Florence-Hotels-Hotel-Atlantic-Palace.h45737.Hotel-Information)