Title: LHP Hotel River & SPA Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # LHP Hotel River & SPA Luxury hotel connected to a shopping centre in Florence with a full-service spa ![View from room](https://images.trvl-media.com/lodging/1000000/900000/892100/892069/fb677935.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/1000000/900000/892100/892069/84456871.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Suite, River View | Living area | 32-inch LCD TV with satellite channels, TV](https://images.trvl-media.com/lodging/1000000/900000/892100/892069/fbc86bd7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/900000/892100/892069/87db2fac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/900000/892100/892069/e70b4d61.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies LHP Hotel River & SPA, near Florence's Historic Center, offers easy access to the Uffizi Gallery and Ponte Vecchio. Rejuvenate at Tosca SPA with a sports massage, enjoy the garden, and stay connected with in-room WiFi. The staff is praised for their attentive service. VIP Access 8.8 Excellent ## Popular amenities - - Bar - Spa - 24/7 front desk - Room service - Parking available £139 includes taxes & fees 10 Nov - 11 Nov VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=892069&PinnedHotelID=892069&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=892069&PinnedHotelID=892069&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 3 - Nov 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=892069&PinnedHotelID=892069&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=892069&PinnedHotelID=892069&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=892069&PinnedHotelID=892069&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=892069&PinnedHotelID=892069&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=892069&PinnedHotelID=892069&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=892069&PinnedHotelID=892069&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![Superior Triple Room | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/900000/892100/892069/2309bd11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room 9.6 Exceptional 4 reviews ### Highlights Soundproofed Individually furnished Air conditioning Free cots/infant beds LCD TV Hypo-allergenic bedding Renovated in 2016 Premium bedding - 215 sq ft - Sleeps 3 - 1 Double Bed ![Junior Room, River View | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/900000/892100/892069/8fae7f97.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room, River View 10.0 Exceptional 2 reviews ### Highlights Soundproofed Individually furnished Air conditioning Free cots/infant beds LCD TV Hypo-allergenic bedding Renovated in 2016 Separate bedroom - 312 sq ft - 1 bedroom - River view - Sleeps 3 - 1 Double Bed ![Classic Double or Twin Room | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/900000/892100/892069/cc8085e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double or Twin Room 9.6 Exceptional 10 reviews ### Highlights Soundproofed Individually furnished Air conditioning Free cots/infant beds LCD TV Hypo-allergenic bedding Renovated in 2016 Premium bedding - 172 sq ft - Sleeps 2 - 1 Double Bed ![Superior Double or Twin Room | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/900000/892100/892069/13d1a893.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room 9.0 Wonderful 8 reviews ### Highlights Soundproofed Individually furnished Air conditioning Free cots/infant beds LCD TV Hypo-allergenic bedding Renovated in 2016 Premium bedding - 193 sq ft - Sleeps 2 - 1 Double Bed ![Junior Suite, Terrace, River View | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/900000/892100/892069/w1010h683x14y0-7a394981.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Terrace, River View 9.0 Wonderful 2 reviews ### Highlights Terrace Soundproofed Individually furnished Air conditioning Free cots/infant beds LCD TV Hypo-allergenic bedding Renovated in 2016 - 344 sq ft - 1 bedroom - River view - Sleeps 2 - 1 Double Bed ![Superior Suite | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/900000/892100/892069/787b446f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite ### Highlights Soundproofed Individually furnished Air conditioning Free cots/infant beds LCD TV Hypo-allergenic bedding Renovated in 2016 Premium bedding - 452 sq ft - Sleeps 4 - 1 Queen Bed ![Superior Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/900000/892100/892069/43150d5b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Junior Suite ### Highlights Soundproofed Individually furnished Air conditioning Free cots/infant beds LCD TV Hypo-allergenic bedding Renovated in 2016 Separate bedroom - 290 sq ft - 1 bedroom - River view - Sleeps 3 - 1 Double Bed ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/900000/892100/892069/e70b4d61.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, River View ### Highlights Soundproofed Individually furnished Air conditioning Free cots/infant beds LCD TV Hypo-allergenic bedding Renovated in 2016 Separate bedroom - 527 sq ft - 1 bedroom - River view - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ## You may also like Ad ![Seasonal outdoor pool, open 9:00 AM to 7:00 PM, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/590000/582300/582298/a1acfd5f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Hotel Minerva Historic Centre of Florence - Pool - Pet-friendly - Free WiFi - Restaurant 9.6 Exceptional 1,004 reviews £262 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Florence-Hotels-Grand-Hotel-Minerva.h582298.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=8690ec1b-71a9-487b-b314-48c95d075f83&top_cur=GBP) Ad ![Cocktail bar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/18300/18229/72404b44_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sina Villa Medici, Autograph Collection Historic Centre of Florence - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-LHP-Hotel-River-SPA.h892069.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-LHP-Hotel-River-SPA.h892069.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.76627%2C11.26738&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7j1TK0LAmkeWOXjZ9pedwYJOSlA=) Lungarno Della Zecca Vecchia 18, Florence, FI, 50122 #### What's nearby - Uffizi Gallery - 11 min walk - 0.6 miles - Piazzale Michelangelo - 11 min walk - 0.6 miles - Ponte Vecchio - 14 min walk - 0.8 miles - Piazza del Duomo - 16 min walk - 0.9 miles - Cathedral of Santa Maria del Fiore - 17 min walk - 1.0 mile #### Getting around - Strozzi - Fallaci Tram Stop - 5 min drive - Florence (FIR-Firenze Campo di Marte Rail Station) - 19 min walk - Peretola Airport (FLR) - 12 min drive #### Restaurants - ‪Ristorante fantasia - ‬6 min walk - ‪Canto del Ramerino - ‬6 min walk - ‪Tiratissima - ‬7 min walk - ‪The Lodge Club - ‬12 min walk - ‪Chiosco Del Frappé - ‬5 min walk ## About this property ### LHP Hotel River & SPA Luxury hotel remodelled in 2016 and located near Uffizi Gallery Located close to Ponte Vecchio and Cathedral of Santa Maria del Fiore, LHP Hotel River & SPA provides a free breakfast buffet, a terrace and a garden. Treat yourself to aromatherapy, a body treatment or a Swedish massage at Tosca Spa, the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and car hire on-site. Other perks include: - Valet parking (surcharge), a round-trip airport shuttle (surcharge) and a front desk safe - A lift, tour/ticket information and luggage storage - Laundry services, massage treatment rooms and multilingual staff - Guest reviews give top marks for the helpful staff Room features All rooms are individually furnished, and boast comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes. More amenities include: - Hypo-allergenic bedding and free cots/infant beds - Bathrooms with showers and bidets - 32-inch LCD TVs with satellite channels - Daily housekeeping and desks ### Awards and affiliations The property is a member of Preferred Hotels & Resorts. ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/106000000/105810000/105802800/105802774/8bd68fe5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Floren Hotel Historic Centre of Florence - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 200 reviews £220 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=105802774&PinnedHotelID=105802774&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/114000000/113480000/113471500/113471424/a19d821b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### LHP River Club Santa Croce - Pool - Free WiFi - Air conditioning - 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Free WiFi - Restaurant 9.4 Exceptional 57 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=69361169&PinnedHotelID=69361169&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/1000000/10000/6400/6371/849fb031.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel Baglioni Historic Centre of Florence - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 1,050 reviews £134 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=6371&PinnedHotelID=6371&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (EUR 35 per day); discounts available - 24-hour return airport shuttle on request for a surcharge - Valet parking on site (EUR 35 per day) ### Food and drink - Free buffet breakfast available daily 7:30 AM to 10:30 AM - A bar/lounge - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - Full-service spa - Gym - TV in common areas ### Family friendly - In-room cot - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden - On a river - Terrace ### Full-service spa - 2 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Manicures/pedicures - Prenatal massages - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages - Thai massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Grab bar near toilet - Lift - Raised toilet seat - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift ### More - 1 building - 4 floors - Banquet hall - Built in 1870 - Designated smoking areas - Renovated entire property - March 2016 - Tuscan architecture ## Room amenities ### Bedroom - Blackout drapes - Free cot - Hypo-allergenic bedding - Premium bedding ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 32-inch LCD TV with satellite channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Desk - Individual furnishings - Iron/ironing board on request - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 120.00 per vehicle (one-way, maximum occupancy 4) - Valet parking fee: EUR 35 per day - Nearby parking fee: EUR 35 per day (2625 ft away) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Construction is underway at a neighbouring building and there may be noise disturbance from the construction work Guests under 16 years old are not allowed in the spa ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as LHP Hotel River Florence Best Western Hotel River Florence Best Western River Florence Hotel River Florence LHP Hotel River River Florence River Hotel Florence LHP River Florence LHP River LHP Hotel River & SPA Hotel LHP Hotel River & SPA Florence LHP Hotel River & SPA Hotel Florence ## Frequently asked questions ### Is LHP Hotel River & SPA pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at LHP Hotel River & SPA? > As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at LHP Hotel River & SPA on 10 Nov 2025 start from £139.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Florence-Hotels-LHP-Hotel-River-SPA.h892069.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at LHP Hotel River & SPA? > Valet parking is available for EUR 35 per day. ### What time is check-in at LHP Hotel River & SPA? > Check-in start time: 2:00 PM; check-in end time: anytime. ### What time is check-out at LHP Hotel River & SPA? > Checkout is at 11 AM. ### Does LHP Hotel River & SPA provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of EUR 120.00 per vehicle applies. ### Where is LHP Hotel River & SPA located? > Located in Historic Centre of Florence, this luxury hotel is within a 15-minute walk of Arno River, Uffizi Gallery and Ponte Vecchio. Palazzo Vecchio and Piazza della Signoria are also within 15 minutes. San Marco University Tram Stop is 23 minutes by foot and Unità Tram Stop is 24 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## LHP Hotel River & SPA Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.4 Location ### 9.2 Staff & service ### 8.6 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 147 8 - Good 55 6 - Okay 25 4 - Poor 10 2 - Terrible 4 ### 10/10 Excellent #### konstantin 8 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, Clean and safe. ##### konstantin Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### susan 16 Jun 2025 Liked: Cleanliness, property conditions & facilities Lovely boutique hotel. The service was outstanding. The rooms are small but nicely done and the ac was amazing since it was incredibly warm outside. Breakfast was perfect. ##### susan Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Ian 29 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is ideally situated, just a short walk from all the main key attractions. We stayed in a classic room and found it more than suitable, it was exceptionally clean as was the rest of the hotel. The staff were very attentive, helpful and nothing was too much trouble. Fantastic breakfast buffet by the way!! ##### Ian Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Mindy 2 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities This property was excellent! Very clean, close to all activities and service was exceptional. The breakfast which was included had much selection. Our morning was made complete by our server Meli, her attentiveness made breakfast most enjoyable! ##### Mindy Stayed 3 nights in May 2025 ### 10/10 Excellent #### Giusppe 11 Jul 2023 Excellent staff and service . The breakfast staff is just amazing . ##### Giusppe Stayed 1 night in Jul 2023 ### 6/10 Okay #### Morvarid 23 May 2023 Liked: Cleanliness, property conditions & facilities Convenient location ##### Morvarid Stayed 4 nights in May 2023 ### 10/10 Excellent #### ADETOKUNBO 10 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing time ##### ADETOKUNBO Stayed 1 night in May 2024 ### 8/10 Good #### Karolen 5 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities Hotel looks new compared to others in Italy. The front desk staff were extremely nice. ##### Karolen Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Cecilio 31 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best Front desk and baggage carrier was wonderful specially ##### Cecilio Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### Ron 18 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice ##### Ron Stayed 2 nights in Sep 2024 ### 8/10 Good #### Anna 21 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities The staff were lovely. Our room was very hot and they brought us a fan, very appreciative. The garden bar service was very good! The breakfast offerings are excellent and the staff was attentive and very kind. ##### Anna Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Richard 31 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The lady on reception was superb and so helpful. Just the best. Did everything she could to help us and was so friendly and professional. Such great service. The hotel is lovely and it’s in such a great location. The breakfast was perfect. Highly recommend this hotel. ##### Richard Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Richard 3 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Superb hotel and very helpful and friendly staff. One of the best hotels I’ve stayed at. The staff are so friendly and helpful. It was a pleasure to stay here. Easy and safe walk into Ponte Vecchio and Florence Town Centre. Also near Piazzale Michelangelo for a fantastic view of the sunset and Florence. Perfecto !!! ##### Richard Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### Mark 29 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff and cleaners were fantastic and the room was almost perfect. My only issue was the shower which regardless how was used, ended up flooding the bathroom floor, we used half our towels trying to stop this each day. The location of the hotel was brilliant aside from a couple of more run down streets nearby. ##### Mark Stayed 7 nights in Jul 2024 ### 10/10 Excellent #### Norjean Bagay 26 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities Everyone is so helpful. Grazie! ♥️ Walkable - churches, museums and sights to see in Firenze. 🇮🇹 ##### Norjean Bagay Stayed 6 nights in Dec 2023 ### 10/10 Excellent #### Beth 26 Sept 2023 Liked: Staff & service, amenities, property conditions & facilities The property is not in town center but definitely a lovely place to stay. Next door to the Police Station so very safe area. Quiet and close enough to easily walk to Ponte Vecchio and town center. Staff is attentive to your needs. Alessandra is a gem and so gracious. Constanza was very attentive and informative upon check-in. ##### Beth Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Nancy 28 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This the fantastic hotel is very clean with amazing staff. They are very friendly and helpful. Costanza did great job in assisting us with choosing a tour and she surprised us with fruit and champagne ❤️ it was our 25th anniversary.Breakfast was amazing full of choices with quality food and drink . Salim at Bar was very friendly and professional, overall we enjoyed our 2 night stay there. AC was very cool and room was very comfortable. For sure we stay there in our next trip. ##### Nancy Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Vito 22 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities service service service service ##### Vito Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Jefferson 25 May 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Courtesy and Elegance by the Arno The staff were extremely courteous and helpful. We had to book last minute and there were no difficulties at all. They even let us check in to our room early. The room was lovely. The only caveat I have is that the breakfast buffet was pricey for what was available. I liked the location, but some might find it a bit far from the Duomo/Signoria. Santa Croce, however, was an easy walk. ##### Jefferson Stayed 1 night in May 2022 ### 6/10 Okay #### Michael 3 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities Rooms are small. We had 2 rooms and the shower for 1was the size of a small closet. ##### Michael Stayed 2 nights in Mar 2023 ### 6/10 Okay #### Tazneem 9 Aug 2023 Liked: Cleanliness, staff & service Did not liked being placed on the bottom floor where all the staff went in and out constantly. It was too noisy and the room/bathroom was too small even for one person. ##### Tazneem Stayed 3 nights in Aug 2023 ### 4/10 Poor #### Mike 23 Oct 2023 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service Place was great, but I was disappointed with the service. Our hot tub wasn’t heating and I called service to fix and they never came back. Also was having issues with the air conditioning and again, no one came back to assist. Then the hot tub leaked. ##### Mike Stayed 1 night in Oct 2023 ### 4/10 Poor #### Sergio 25 Nov 2022 Liked: Cleanliness, property conditions & facilities Disliked: Room comfort #### Overall Disappointing 1\. Breakfast is so expensive is offensive. 25 Eur/Person for an average breakfast? Nothing fancy 2. They say parking is avail BUT it’s not. They call a garage “nearby” and some stranger come to get your car and when you need it you need to wait 30 mins for the grumpy guy to deliver at really high fees You can street park but not advised 3. Hotel is ok and remodeled but pics are clearly deceiving. Most rooms have dark windows on the inner “garden” Shower is built VERY badly with a small screen so all the water splashes everywhere. ##### Sergio Stayed 1 night in Nov 2022 ### 10/10 Excellent #### Elena 30 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Lovely boutique hotel, excellent service, the personnel extremely friendly and accommodating, very convenient location at walking distance to the main attractions and easily accessible with the car as the hotel is located immediately outside the ZTL area. The hotel offers to valet park your car for a 45 euros a day which is very convenient. ##### Elena Stayed 1 night in Oct 2025 ### 6/10 Okay #### ALAN OMAR 4 Oct 2025 Liked: Property conditions & facilities Disliked: Staff & service La habitación por debajo del promedio, el desayuno es malo y frío, la atención de 2/3 del personal pésimo y de mala gana. No hubo atención por beneficios de la plataforma. 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