Title: Hotel Villa Il Castagno Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Villa Il Castagno Hotel with free parking, near Uffizi Gallery ![Outdoor dining](https://images.trvl-media.com/lodging/3000000/2250000/2244100/2244028/e47d9f56.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/3000000/2250000/2244100/2244028/116d3251.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/3000000/2250000/2244100/2244028/f30f9acf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Staircase](https://images.trvl-media.com/lodging/3000000/2250000/2244100/2244028/d352e36d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/3000000/2250000/2244100/2244028/bca51637.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Villa Il Castagno in central Florence offers a charming garden, inviting bar, sunny terrace, and on-site hair salon. Enjoy practical comforts like in-room WiFi and luggage storage. Attentive staff ensures a home-away-from-home atmosphere for all guests. 7.0 Good ## Popular amenities - - Room service - Pet-friendly - Housekeeping - Parking included - Bar £56 includes taxes & fees 11 Nov - 12 Nov ## Room options ### Check availability for these dates Tonight [Nov 10 - Nov 11](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=2244028&PinnedHotelID=2244028&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=2244028&PinnedHotelID=2244028&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 11 - Nov 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=2244028&PinnedHotelID=2244028&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=2244028&PinnedHotelID=2244028&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2244028&PinnedHotelID=2244028&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2244028&PinnedHotelID=2244028&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=2244028&PinnedHotelID=2244028&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=2244028&PinnedHotelID=2244028&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Premium bedding, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/3000000/2250000/2244100/2244028/5ca7a4eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 8.8 Excellent 5 reviews ### Highlights Soundproofed Air conditioning Heating LCD TV Ceiling fan Premium bedding Bidet Private bathroom - 172 sq ft - Sleeps 1 - 1 Single Bed ![Classic Double Room | Premium bedding, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/3000000/2250000/2244100/2244028/8d1da7e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room ### Highlights Soundproofed Heating LCD TV Ceiling fan Premium bedding Bidet Private bathroom Hairdryer - 172 sq ft - Sleeps 3 - 1 Double Bed ![Triple Room, Balcony | View from room](https://images.trvl-media.com/lodging/3000000/2250000/2244100/2244028/db1692a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, Balcony ### Highlights Balcony Soundproofed Air conditioning Heating LCD TV Ceiling fan Premium bedding Bidet - 205 sq ft - Sleeps 4 - 1 Double Bed and 1 Single Bed ![Twin Room, 2 Single Beds | Premium bedding, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/3000000/2250000/2244100/2244028/5bfaa455.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, 2 Single Beds 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Heating LCD TV Ceiling fan Premium bedding Bidet Private bathroom - 172 sq ft - Sleeps 3 - 2 Single Beds ![Quadruple Room, Balcony | View from room](https://images.trvl-media.com/lodging/3000000/2250000/2244100/2244028/95627f00.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room, Balcony ### Highlights Balcony Soundproofed Air conditioning Heating LCD TV Ceiling fan Premium bedding Bidet - 237 sq ft - Sleeps 4 - 1 Double Bed and 2 Single Beds ![Double Room, Balcony | Premium bedding, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/3000000/2250000/2244100/2244028/78644a54.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Balcony 9.0 Wonderful 4 reviews ### Highlights Balcony Soundproofed Air conditioning Heating LCD TV Ceiling fan Premium bedding Bidet - 172 sq ft - Sleeps 2 - 1 Double Bed ![Premium bedding, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/3000000/2250000/2244100/2244028/5ca7a4eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, 1 Single Bed (External Bathroom) ### Highlights Soundproofed Heating LCD TV Premium bedding Separate bedroom Ceiling fan Detached private bathroom Hairdryer - 1 bedroom - Sleeps 1 - 1 Single Bed ## You may also like Ad ![Seasonal outdoor pool, open 9:00 AM to 7:00 PM, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/590000/582300/582298/a1acfd5f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Hotel Minerva Historic Centre of Florence - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Hotel-Villa-Il-Castagno.h2244028.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Hotel-Villa-Il-Castagno.h2244028.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.78088%2C11.27187&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Oc2PMJ_NGsBes5aRsiyf9Umrc5k=) via Andrea del Castagno 31, Florence, FI, 50132 #### What's nearby - Uffizi Gallery - 7 min drive - 2.2 miles - Ponte Vecchio - 7 min drive - 2.2 miles - Cathedral of Santa Maria del Fiore - 7 min drive - 1.2 miles - Piazza del Duomo - 7 min drive - 1.2 miles - Piazza della Signoria - 9 min drive - 1.2 miles #### Getting around - Florence (FIR-Firenze Campo di Marte Rail Station) - 7 min walk - San Marco University Tram Stop - 19 min walk - Peretola Airport (FLR) - 11 min drive #### Restaurants - ‪Syracuse University in Florence - ‬7 min walk - ‪Edi House - ‬8 min walk - ‪Badiani - ‬9 min walk - ‪Taverna degli Artisti - ‬5 min walk - ‪Caffè Lorenzo Pasticceria - ‬8 min walk ## About this property ### Hotel Villa Il Castagno Hotel near Gallery of the Academy of Florence Located close to Piazza del Duomo and Cathedral of Santa Maria del Fiore, Hotel Villa Il Castagno provides a terrace, a garden and a hair salon. Free in-room WiFi and a bar are available to all guests. Other perks at this hotel include: - Free self-parking, plus valet parking (surcharge) - Buffet breakfast (surcharge), tour/ticket information and a vending machine - Luggage storage, free newspapers and multilingual staff - Guest reviews say great things about the helpful staff Room features All guest rooms at Hotel Villa Il Castagno have thoughtful touches, such as premium bedding, as well as amenities, such as free WiFi and sound-insulated walls. More amenities include: - Heating and ceiling fans - Showers, free toiletries and hairdryers - Daily housekeeping, desks and phones ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/89000000/89000000/88999100/88999064/062077ea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Garden Blue Historic Centre of Florence - Breakfast included - Pet-friendly - Free WiFi - Air conditioning 7.6 Good 545 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=88999064&PinnedHotelID=88999064&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/19000000/18670000/18665200/18665170/99e71450.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Firenze 2000 Oltrarno - Breakfast included - Free WiFi - Air conditioning - Parking available 7.2 Good 187 reviews £64 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=18665170&PinnedHotelID=18665170&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, Frette Italian sheets, premium bedding](https://images.trvl-media.com/lodging/2000000/1680000/1676300/1676212/902acc0f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Masaccio Florence Santissima Annunziata - 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6 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=1058012&PinnedHotelID=1058012&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking - Free self parking on site - Valet parking on site (EUR 15 per day) ### Food and drink - Daily buffet breakfast available for a fee: EUR 5 per person - A bar/lounge - Snack bar/deli ### Family friendly - Snack bar/deli - Soundproofed rooms ### Conveniences - Free newspapers in lobby - Guidebooks - Hair salon - Limited-hour front desk - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Grab bar near toilet - Handrails in hallways - Height-adjustable showerhead - Raised toilet seat - Upper floors accessible by stairs only - Well-lit path to entrance ### More - 3 floors - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - LCD TV ### Food and drink - Limited room service - Restaurant dining guides ### More - Ceiling fan - Desk - Heating - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 11:00 PM Early check-in subject to availability Late check-in subject to availability ### Check-out Check-out before 11 AM ### Special check-in instructions The front desk is open daily from 6:00 AM - 11:30 PM Front desk staffed during limited hours ### Access methods Front desk (limited hours) ### Pets Pets stay for free Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total pets Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 5 per person - Valet parking fee: EUR 15 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Hotel Villa Il Castagno Hotel Villa Il Castagno Florence Villa Il Castagno Florence Villa Il Castagno Hotel Il Castagno Hotel Villa Il Castagno Hotel Hotel Villa Il Castagno Florence Hotel Villa Il Castagno Hotel Florence ## Frequently asked questions ### Is Hotel Villa Il Castagno pet-friendly? > Yes, this property allows cats and dogs (limit 1 total). Some restrictions may apply, so please contact the property for more details. ### How much does it cost to stay at Hotel Villa Il Castagno? > As of 10 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Villa Il Castagno on 11 Nov 2025 start from £55.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Florence-Hotels-Hotel-Villa-Il-Castagno.h2244028.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel Villa Il Castagno? > Self-parking is free at this property; nearby parking is also free. ### What time is check-in at Hotel Villa Il Castagno? > Check-in start time: 2:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel Villa Il Castagno? > Checkout is at 11 AM. ### Where is Hotel Villa Il Castagno located? > Located in Santissima Annunziata, this hotel is within 1 mile (2 km) of Piazza Donatello, Gallery of the Academy of Florence and Piazza del Duomo. Uffizi Gallery and Cathedral of Santa Maria del Fiore are also within 2 miles (3 km). San Marco University Tram Stop is 19 minutes by foot and Strozzi - Fallaci Tram Stop is 25 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Villa Il Castagno Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 65 8 - Good 87 6 - Okay 85 4 - Poor 34 2 - Terrible 30 ### 7.6/10 Cleanliness ### 6.6/10 Staff & service ### 6.0/10 Amenities ### 7.0/10 Property conditions & facilities ### 6.4/10 Eco-friendliness ### 8/10 Good #### Mauricio 11 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities The balcony view is amazing.... Totally worth it the inner garden with lemon trees and a big cypress on the adjacent property the balcony has a roll up tent. Also a cute ginger cat! ##### Mauricio Stayed 2 nights in Oct 2025 ### 8/10 Good #### Cindy 11 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our room was quite big and comfortable, but that’s it. If you wanted AC you have to pay. Do you want to sit at the terrace? You have to pay. No hair dryer either. The people were great though ##### Cindy Stayed 4 nights in Sep 2025 ### 6/10 Okay #### FRANK 30 Aug 2025 Liked: Cleanliness, staff & service, amenities The property has poor insulation. I could hear noises from neighboring room and even footsteps on another floor. ##### FRANK Stayed 5 nights in Aug 2025 ### 6/10 Okay #### Rima 13 Sept 2024 There is nothing to say except the hotel is not bad at all ##### Rima Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Melissa 9 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were super friendly and helpful from helping me get my luggage to my room to recommending me places to visit and eat. Thank you so much for having me stay with you guys. I look forward to returning ##### Melissa Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### Garry 18 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel with nice staff. A modest hotel a 15 minute walk to the heart of the city. There is some free parking in the street, if you aren't lucky to get one of these the paid parking is only from 8am to 8pm. So even then it's not so bad. ##### Garry Stayed 1 night in Mar 2023 ### 2/10 Terrible #### Jose 2 Oct 2024 Liked: Cleanliness Disliked: Staff & service I would never go back to this hotel. And Franco the front desk guy is the reason why. Extremely nasty, unpolite and unprofessional with the customer. Quinto was very kind. ##### Jose Stayed 3 nights in Sep 2024 ### 6/10 Okay #### Kathleen 30 Mar 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### Good location Pretty good location but the staff (except for the older Italian woman at the front desk) was grumpy and never smiled. The breakfast room was like funeral parlor-no one smiling. Weird. ##### Kathleen Stayed 5 nights in Mar 2023 ### 6/10 Okay #### Mikaël 14 Oct 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Room was decent, overpriced and limited communication with people. You should learn a bit of Italian before going. But overall, nice experience. ##### Mikaël ### 6/10 Okay #### Verified traveller 7 Oct 2023 Disliked: Cleanliness Average. Mold in shower ![](https://a.travel-assets.com/ugc/hotel-reviews/604D6EBF6BF62A1123405FCB49F876ECE33676D51696668630854.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BB0B2D982BA9D1A053E3BF93DF38863A9C2EEDBB1696668630904.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Sep 2023 ### 2/10 Terrible #### Brandon 1 Oct 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No AC, fan didnt work, door to outside (on ground floor) didnt work. They would come into my room to open the door with my stuff in it for airflow, without asking. 0/10, ive stayed in youth hostels better than this. ##### Brandon Stayed 2 nights in Sep 2023 ### 2/10 Terrible #### MARIA 6 Nov 2023 Disliked: Cleanliness, staff & service, property conditions & facilities Upon arrival there were no rooms available, overbooked. Staff mentioned that there is no internet access, hence, no Fax/ copy machine access. They aren’t aware when rooms are available or not. Shame on Expedia that allows these type of Hotels available to people. It’s a ripe off. Charged me for the room for all those days. Expedia states that’s their policy? Conchetta, front desk drove us to another Hotel, is that their policy too? Very Disappointed!! I will never ever use Expedia again nor look at this terrible Hotel! After traveling for many hours the least you want to hear is that there is no room for you after you made the reservation. ##### MARIA ### 4/10 Poor #### Verified traveller 5 Aug 2022 Disliked: Staff & service #### Worst customer service at hotel ever. I don’t like to write a bad review but does greeting a guest with a hello or smile cost anything? It got worse - the man on reception didn’t believe me, my daughter, her passport or Google when i said she was 11 years old (12 and over pay city tax). He insulted and upset us by insisting that she was 12 years and that I should pay the city tax, pretending he didn’t understand english to add to the embarrassing situation . Well he definitely did understand because I asked him what time and where breakfast was and he replied in perfect english (another disappointment - he deliberately didn’t want to tell us when or where breakfast was). If he is a staff member I would not keep him and if he is the manager then good luck to the business because I would warn against staying here and would never stay again. Also they take the key from you when you leave to hang in reception and you can’t leave after 11pm . Controlling the key and times in and out is ridiculous. I didn’t feel comfortable to leave the hotel or to stay. Tips to the reception staff member: smile! You are representing your hotel and city, learn some maths, respect your guests. ##### Verified traveller Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Saily 25 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best Staff experience in Italy. Extremely helpfull and friendly. I felt like I was home. I loved the balcony view. It was like be at my backyard at home. Absolutely loved it. ##### Saily Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Victor 14 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Area was good and stay was great , no breakfast ##### Victor Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Elizabeth 27 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location is about 20 minute walk to centre of Florence. Very clean and comfortable stay. ##### Elizabeth Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Carmelina 24 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Un fantastico hotel 2 stelle a Firenze: Villa iCastagno Siamo stati piacevolmente sorpresi dal nostro soggiorno all'Il Casteletto a Firenze. Questo hotel 2 stelle offre un servizio e un trattamento di alta qualità. Il personale è stato molto cordiale e disponibile, ci siamo sentiti a nostro agio. Le camere erano pulite e confortevoli, con tutto ciò che ci serviva. La colazione è stata un'esperienza deliziosa. La scelta era ampia e comprendeva molti prodotti tipici italiani, come cornetti e brioches freschi, marmellata e altri dolci. I cornetti e le brioches erano freschi e squisiti. La posizione dell'hotel è ideale, a pochi passi dal centro storico di Firenze. Il centro città è raggiungibile a piedi in circa 30 minuti e molte delle principali attrazioni turistiche sono facilmente raggiungibili a piedi. Per visitare luoghi più lontani, come il Piazzale Michelangelo, consigliamo di utilizzare l'autobus hop-on hop-off. Un aspetto molto apprezzato dell'hotel è la sua atmosfera accogliente e amante degli animali. L'Il Casteletto ha un gatto di nome Tommy, che è stato molto affettuoso e ci ha fatto compagnia durante il nostro soggiorno. Il personale è stato molto gentile con il nostro gatto e ci ha fatto sentire a casa.Abbiamo notato che alcune recensioni negative parlavano di problemi con il servizio, ma per noi non è stato così. L'hotel è gestito da una famiglia e il personale parla italiano, il che è normale in Italia. A questo prezzo, non ci si può aspettare un servizio mult ##### Carmelina Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Vincent 18 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful hotel. The room was large and clean. It was great to have breakfast on the balcony every morning. Highly recommended. ##### Vincent Stayed 3 nights in Jun 2025 ### 8/10 Good #### marilena anna 13 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Ambiente familiare e vicino ai trasporti ##### marilena anna Stayed 1 night in May 2025 ### 8/10 Good #### Jason 10 May 2025 Liked: Cleanliness, staff & service The staff was amazing. The room is basic. The shower had mildew but was clean. Breakfast was Quality Inn continental basic. ##### Jason Stayed 2 nights in May 2025 ### 4/10 Poor #### Debbie 20 Apr 2025 Liked: Cleanliness Disliked: Property conditions & facilities #### Not as advertised Disappointed in this hotel, despite advertising they have multi lingual staff, free onsite parking and valet parking, they don’t have any of these. The rooms are clean and the terrace was nice to sit on but the whole place is generally fairly old and run down. ##### Debbie Stayed 2 nights in Apr 2025 ### 6/10 Okay #### luca 23 Mar 2025 struttura medio livello ##### luca Stayed 2 nights in Mar 2025 ### 2/10 Terrible #### Zoe 21 Feb 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Unsafe dangerous despicable Shocking absolutely not as advertised unsafe for solo travellers no lounge no bar as advertised. Staff rude, dirty do not speak . Refused a refund. Put on the phone to a random person who told me to Fox off!! Stay away!!! I would doubt any of the reviews are genuine. No point did I feel safe? This place needs to be removed from Hotels.com if you’re a single female travelling alone do not go anywhere near it. ##### Zoe Stayed 1 night in Feb 2025 ### 6/10 Okay #### Augusto Carlos 17 Feb 2025 Liked: Cleanliness, staff & service #### Boa O box do banheiro é móvel e sanfonado, desconfortável, molhando o banheiro inteiro, no dia seguinte amanhece úmido e com cheiro de mofo. O atendimento do senhor da recepção é educado e prestativo. ##### Augusto Carlos Stayed 2 nights in Feb 2025 ### 8/10 Good #### alessandro 4 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities This seemed to be a family run hotel, with some of them not being fully aware of guest needs ##### alessandro Stayed 1 night in Jan 2025 ## Expedia's Latest Trends ### Hotels > [Hotel degli Orafi](https://www.expedia.co.uk/Florence-Hotels-Hotel-Degli-Orafi.h970861.Hotel-Information) > > [B&B Hotel Firenze Pitti Palace al Ponte Vecchio](https://www.expedia.co.uk/Florence-Hotels-Hotel-Pitti-Palace-Al-Ponte-Vecchio.h17378.Hotel-Information) > > [Hotel Cantoria](https://www.expedia.co.uk/Florence-Hotels-Hotel-Cantoria.h10939902.Hotel-Information) > > [AC Hotel Firenze by Marriott](https://www.expedia.co.uk/Florence-Hotels-AC-Hotel-Firenze-By-Marriott.h1593256.Hotel-Information) > > [Bernini Palace](https://www.expedia.co.uk/Florence-Hotels-Bernini-Palace.h13999.Hotel-Information) > > [Hotel Accademia](https://www.expedia.co.uk/Florence-Hotels-Hotel-Accademia.h1492705.Hotel-Information) > > [Le Stanze del Duomo](https://www.expedia.co.uk/Florence-Hotels-Le-Stanze-Del-Duomo.h7519914.Hotel-Information) > > [Gallery Hotel Art - Lungarno Collection](https://www.expedia.co.uk/Florence-Hotels-Gallery-Hotel-Art-Lungarno-Collection.h14614.Hotel-Information) > > [IQ Hotel Firenze](https://www.expedia.co.uk/Florence-Hotels-IQ-Hotel-Firenze.h89035039.Hotel-Information) > > [Hotel Machiavelli Palace](https://www.expedia.co.uk/Florence-Hotels-Hotel-Machiavelli-Palace.h521248.Hotel-Information) > > [QK Costa58 Home Tower](https://www.expedia.co.uk/Florence-Hotels-QK-Costa58-Home-Tower.h21056347.Hotel-Information) > > [Hotel Berchielli](https://www.expedia.co.uk/Florence-Hotels-Hotel-Berchielli.h521260.Hotel-Information) > > [Casual Rinascimento Firenze Hotel](https://www.expedia.co.uk/Florence-Hotels-Casual-Rinascimento-Firenze-SPA.h89410886.Hotel-Information) > > [Hotel Calimala Florence](https://www.expedia.co.uk/Florence-Hotels-Hotel-Calimala.h37955169.Hotel-Information) > > [Il Rivalta - Place of Charme](https://www.expedia.co.uk/Florence-Hotels-Alfieri-Signature-Suites.h45790281.Hotel-Information) > > [Mercure Firenze Centro](https://www.expedia.co.uk/Florence-Hotels-Mercure-Firenze-Centro.h9727633.Hotel-Information) > > [Hotel Centrale](https://www.expedia.co.uk/Florence-Hotels-Relais-Hotel-Centrale-Residenza-D-Epoca.h2066602.Hotel-Information) > > [Hotel Kraft](https://www.expedia.co.uk/Florence-Hotels-Hotel-Kraft.h27795.Hotel-Information) > > [Hotel Ville sull'Arno](https://www.expedia.co.uk/Florence-Hotels-Hotel-Ville-SullArno.h521255.Hotel-Information) > > [Hotel Continentale - Lungarno Collection](https://www.expedia.co.uk/Florence-Hotels-Continentale-Lungarno-Collection.h905768.Hotel-Information) > > [Residenza D'Epoca Palazzo Galletti](https://www.expedia.co.uk/Florence-Hotels-Residenza-DEpoca-Palazzo-Galletti.h1851785.Hotel-Information) > > [Hotel Santa Maria Novella](https://www.expedia.co.uk/Florence-Hotels-Hotel-Santa-Maria-Novella.h920451.Hotel-Information) > > [Grand Hotel Baglioni](https://www.expedia.co.uk/Florence-Hotels-Grand-Hotel-Baglioni.h6371.Hotel-Information) > > [Grand Hotel Adriatico](https://www.expedia.co.uk/Florence-Hotels-Grand-Hotel-Adriatico.h21881.Hotel-Information) > > [Corona D'italia](https://www.expedia.co.uk/Florence-Hotels-Hotel-Corona-DItalia.h799996.Hotel-Information) > > [MH Florence Hotel & Spa](https://www.expedia.co.uk/Florence-Hotels-MH-Florence-Hotel-Spa.h13066303.Hotel-Information) > > [Plus Florence - Hostel](https://www.expedia.co.uk/Florence-Hotels-Plus-Florence-Hostel.h4125332.Hotel-Information) > > [Cerretani Hotel Firenze - MGallery Collection](https://www.expedia.co.uk/Florence-Hotels-Hotel-Cerretani-Mgallery-Collection.h2345.Hotel-Information) > > [Monna Lisa](https://www.expedia.co.uk/Florence-Hotels-Hotel-Monna-Lisa.h1230.Hotel-Information) > > [Hotel Atlantic Palace](https://www.expedia.co.uk/Florence-Hotels-Hotel-Atlantic-Palace.h45737.Hotel-Information)