Title: Universo Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=1222&destination=Florence%2C+Tuscany%2C+Italy&selected=1950595&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Universo Downtown's perfect blend of history and modern service awaits, where multilingual staff help travelers navigate both the storied past and present comforts ## Photo gallery for Universo ![Superior Double or Twin Room | View from room - Universo (Florence)](https://images.trvl-media.com/lodging/2000000/1960000/1950600/1950595/05200afd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Room | Minibar, individually decorated, individually furnished, desk - Universo (Florence)](https://images.trvl-media.com/lodging/2000000/1960000/1950600/1950595/a0c2e734.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Universo (Florence)](https://images.trvl-media.com/lodging/2000000/1960000/1950600/1950595/fd5571ea.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Universo (Florence)](https://images.trvl-media.com/lodging/2000000/1960000/1950600/1950595/b6d290ac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Double or Twin Room | Minibar, individually decorated, individually furnished, desk - Universo (Florence)](https://images.trvl-media.com/lodging/2000000/1960000/1950600/1950595/5f9de394.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Universo, in downtown's center, offers practical amenities like dry cleaning and luggage storage. Stay connected with WiFi and save time with express check-in/out. The Cathedral of Santa Maria del Fiore and Ponte Vecchio are just steps away. ## Reviews 8.0 Very good ## Popular amenities - Free Wi-Fi - Air-conditioning - Parking available - Business services - Laundry room - Room service ## Room options ### Check availability for these dates Tonight [Mar 28 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=1950595&PinnedHotelID=1950595&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=1950595&PinnedHotelID=1950595&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 29 - Mar 30](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=1950595&PinnedHotelID=1950595&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=1950595&PinnedHotelID=1950595&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=1950595&PinnedHotelID=1950595&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=1950595&PinnedHotelID=1950595&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=1950595&PinnedHotelID=1950595&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=1950595&PinnedHotelID=1950595&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Triple Room ![Triple Room | Minibar, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/2000000/1960000/1950600/1950595/f70462cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room 9.0 Wonderful 2 reviews - 248 sq ft - Sleeps 3 - 3 Single Beds ### View all photos for Deluxe Room ![Deluxe Room | Minibar, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/2000000/1960000/1950600/1950595/c59d6d97.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - 193 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ### View all photos for Classic Double or Twin Room ![Classic Double or Twin Room | Minibar, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/2000000/1960000/1950600/1950595/d4f3bc3c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double or Twin Room 8.4 Very good 13 reviews - 183 sq ft - Sleeps 3 - 1 Queen Bed OR 2 Single Beds ### View all photos for Superior Double or Twin Room ![Superior Double or Twin Room | Minibar, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/2000000/1960000/1950600/1950595/fbcaf5c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room 9.2 Wonderful 16 reviews - 194 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds ### View all photos for Classic Single Room ![Classic Single Room | Minibar, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/2000000/1960000/1950600/1950595/5e358bc5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Single Room - 118 sq ft - Sleeps 1 - 1 Single Bed ## You may also like Ad ![Property entrance](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/920000/916600/916587/2f9373f1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Domus Florentiae Historic Centre of Florence - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Hotel-Universo.h1950595.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Hotel-Universo.h1950595.Hotel-Information) ## About the area Located in Historic Centre of Florence, a neighbourhood in Florence, Universo is near a train station. Uffizi Gallery and Basilica of Santa Maria Novella are cultural highlights, and some of the area's notable landmarks include Cathedral of Santa Maria del Fiore and Ponte Vecchio. Looking to enjoy an event or a game while in town? See what's happening at Visarno Arena or Stadio Artemio Franchi. [Visit our Florence travel guide](https://www.expedia.co.uk/Florence.dx1222) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.77418%2C11.24995&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=aPIFMsqm_lAt-s4hhcOKn6d-4zU=) Piazza Santa Maria Novella, 20, 20, Florence, Tuscany, 50123 ### What's nearby - ![Basilica of Santa Maria Novella](https://images.trvl-media.com/place/179893/15050794-e57f-4660-89d9-ac2128f616b8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Basilica of Santa Maria Novella 1 min walk \- 0.0 miles - ![Piazza di Santa Maria Novella](https://images.trvl-media.com/place/6167447/7f4e9e58-353d-4a42-8920-7d465f5e16de.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza di Santa Maria Novella 1 min walk \- 0.1 miles - ![Cathedral of Santa Maria del Fiore](https://images.trvl-media.com/place/501046/58cc313e-b63c-4e3e-825f-1235037a9d48.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cathedral of Santa Maria del Fiore 6 min walk \- 0.4 miles - ![Central Market](https://images.trvl-media.com/place/6075422/b7f4340f-294e-4171-9446-7c83e564545b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Central Market 6 min walk \- 0.4 miles - ![Ponte Vecchio](https://images.trvl-media.com/place/6075434/67189072-9377-4114-81b7-8ffaa6705976.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ponte Vecchio 9 min walk \- 0.5 miles ### Getting around - Unità Tram Stop 1 min walk - Florence (ZMS-Santa Maria Novella Train Station) 4 min walk - Peretola Airport (FLR) 23 min drive ### Restaurants - giaogiao stazione firenze 2 min walk - Trattoria La Madia 3 min walk - Shake Cafe 1 min walk - The Fiddler's Elbow - Irish Pub 1 min walk - Banki Ramen 2 min walk ## About this property ### Universo Hotel near Cathedral of Santa Maria del Fiore A short walk from Piazza di Santa Maria Novella and Ponte Vecchio, Universo provides dry cleaning/laundry services, a business centre and more. Guests can connect to free in-room WiFi. Other perks include: - Self-parking (surcharge), express check-out and express check-in - A 24-hour front desk, a lift and multilingual staff - A computer station, smoke-free property and concierge services - Guest reviews give top marks for the helpful staff and location Room features All rooms are individually furnished, and feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and minibars. Guest reviews highly rate the cleanliness rooms at the property. Extra conveniences in all rooms include: - Bathrooms with bidets and baths or showers - LCD TVs with cable channels - Daily housekeeping, desks and phones ## Similar properties ![Outdoor dining](https://images.trvl-media.com/lodging/1000000/970000/966500/966404/89abc62f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Adler Cavalieri Historic Centre of Florence - Spa - Pet-friendly - Free Wi-Fi - Air-conditioning 8.6 Excellent 556 reviews £103 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=966404&PinnedHotelID=966404&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/1000000/60000/54200/54104/20da82ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Paris Historic Centre of Florence - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 8.8 Excellent 1,001 reviews £175 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=54104&PinnedHotelID=54104&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room, City View | Down duvets, in-room safe, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/117000000/116380000/116374000/116373905/465ded5a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Le Due Fontane Historic Centre of Florence - 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Breakfast included - Pet-friendly - Free Wi-Fi - Air-conditioning 8.6 Excellent 127 reviews £170 includes taxes & fees 15 Apr - 16 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=877020&PinnedHotelID=877020&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=1950595&PinnedHotelID=1950595&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1950595,966404,54104,116373905,918958) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (EUR 48 per night) - Limited on-site self parking ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Business centre - Computer station ### Accessibility - Lift ### More - 5 floors - At least 80% lighting from LEDs - Locally-owned and organised tours and activities - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Bidet - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - Minibar - Room service ### More - Air conditioning (climate-controlled) - Desk - Individual decor - Individual furnishings - Phone - Water-efficient toilets ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Self-parking fee: EUR 48 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number IT048017A1SHCBGE33 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Hotel Universo Florence Universo Florence Hotel Universo Hotel Hotel Universo Florence Hotel Universo Hotel Florence ## Frequently asked questions ### Is Universo pet-friendly? ### How much is parking at Universo? ### What time is check-in at Universo? ### What time is check-out at Universo? ### Where is Universo located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Universo Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 9.2 Location ### 8.4 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 260 8 - Good 327 6 - Okay 148 4 - Poor 45 2 - Terrible 31 ## Reviews Verified ### 10/10 Excellent #### Jason 13 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff and great location. ##### Jason Stayed 2 nights in Oct 2024 Verified ### 10/10 Excellent #### Ariel 4 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and comfortable ##### Ariel Stayed 2 nights in Sep 2024 Verified ### 8/10 Good #### Thomas 19 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities Property was in great location, staff was friendly, overall the stay was very enjoyable ##### Thomas Stayed 2 nights in Sep 2023 Verified ### 10/10 Excellent #### Jason 30 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place with a friendly staff. ##### Jason Stayed 1 night in Oct 2024 Verified ### 8/10 Good #### Eric 20 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place is well located. ##### Eric Stayed 3 nights in May 2024 Verified ### 10/10 Excellent #### Michael 10 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very helpful with suggestions for things to do, where to go etc. ##### Michael Stayed 1 night in Mar 2024 Verified ### 10/10 Excellent #### mario 27 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hoteel Nice and quiet central easy to get anywhere in florand A++ ##### mario Stayed 2 nights in Apr 2024 Verified ### 10/10 Excellent #### Tyler 14 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, cute room with everything I needed. Staff was very helpful and easy to work with. ##### Tyler Stayed 1 night in Sep 2024 Verified ### 8/10 Good #### Jason 11 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice location ##### Jason Stayed 2 nights in Oct 2023 Verified ### 10/10 Excellent #### Vern 14 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities The staff was very friendly. We found the location to be ideal for us! ##### Vern Stayed 3 nights in Oct 2023 Verified ### 10/10 Excellent #### Simon 11 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Happy with the location and services provided. ##### Simon Stayed 3 nights in May 2024 Verified ### 8/10 Good #### Lyle 11 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities The location is great. Short (5 min) walk from the train station and close to shopping, great food, and next to the Piazza Santa Maria. Room and Facility is plain and small but nice. ##### Lyle Stayed 1 night in Oct 2024 Verified ### 10/10 Excellent #### Miss Tamsin 29 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recommend for location and facilities Superb location, room and views. Lovely staff and really helpful. ##### Miss Tamsin Stayed 2 nights in May 2024 Verified ### 10/10 Excellent #### Annabelle 12 Sept 2023 Liked: Cleanliness, amenities, property conditions & facilities Perfect for a one stay close to the train. Staff was very polite and exceptionally helpful. ##### Annabelle Stayed 1 night in Sep 2023 Verified ### 10/10 Excellent #### Jennifer 25 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very pleasant staff, very clean room great balcony with view of Santa novella. Many restaurants within the block ##### Jennifer Stayed 3 nights in May 2024 Verified ### 10/10 Excellent #### Sudheer 12 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Enjoyed the wonderful view over the piazza ##### Sudheer Stayed 1 night in Sep 2024 Verified ### 8/10 Good #### Tony 5 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities It was a very good location. The windows did a good job at keeping the sound out. ##### Tony Stayed 3 nights in Sep 2024 Verified ### 6/10 Okay #### David 30 Sept 2024 Liked: Staff & service Great location, near train station, easy to walk places. Very old property but worked for us. ##### David Stayed 2 nights in Jun 2024 Verified ### 10/10 Excellent #### Mikeson 29 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Walking distance from train station. Lots of options for dinning ##### Mikeson Stayed 1 night in Oct 2024 Verified ### 8/10 Good #### Donna 8 Jul 2024 #### Close to everything Great service. Needs better lighting in bathroom. Great place to stay. Near trains and close to everything of tourist desires. ##### Donna Stayed 3 nights in Jul 2024 Verified ### 8/10 Good #### Joseph 24 Oct 2024 Liked: Staff & service Enjoyed the location and the convenience. A bit noisy and minimum extras such as soap and shampoo ##### Joseph Stayed 2 nights in Oct 2024 Verified ### 8/10 Good #### Neil 5 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is in a great location. The side facing the square is a little noisy in the evening and morning. ##### Neil Stayed 1 night in Oct 2023 Verified ### 10/10 Excellent #### Simon 17 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay Close to train, great pizza outside front door. Shower was a bit small if you are 6ft. Outstanding service, cool design. ##### Simon Verified ### 10/10 Excellent #### Duong 24 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It’s a decent hotel at prime location. Services are nice, room is small and not fancy but clean. Overall, I’d recommend this and would return. ##### Duong Stayed 2 nights in Jul 2024 Verified ### 10/10 Excellent #### Maria 30 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recommend The hotel is well located. 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