Title: Hotel Roma Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=19219&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Roma This upscale hotel brings together artistic charm and prime location, just steps from Florence's historic treasures like the Basilica of Santa Maria Novella ## Photo gallery for Hotel Roma ![Lobby lounge - Hotel Roma (Florence)](https://images.trvl-media.com/lodging/1000000/20000/19300/19219/38a8f242.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Aerial view - Hotel Roma (Florence)](https://images.trvl-media.com/lodging/1000000/20000/19300/19219/39189931.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hotel Roma (Florence)](https://images.trvl-media.com/lodging/1000000/20000/19300/19219/b2fc13e5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Roma (Florence)](https://images.trvl-media.com/lodging/1000000/20000/19300/19219/737ce13e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hotel Roma (Florence)](https://images.trvl-media.com/lodging/1000000/20000/19300/19219/607161cb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Roma is perfectly positioned near Florence's iconic Baptistery and the Cathedral of Santa Maria del Fiore. Guests love the stylish atmosphere, on-site art gallery, and café. Rooms include WiFi, and travelers consistently praise the helpful, attentive staff. VIP Access ## Reviews 8.6 Excellent ## Popular amenities - Pet-friendly - Free Wi-Fi - Air-conditioning - Gym - Parking available £159 includes taxes & fees 10 Feb - 11 Feb VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan 18 - Jan 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=19219&PinnedHotelID=19219&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=19219&PinnedHotelID=19219&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 19 - Jan 20](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=19219&PinnedHotelID=19219&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=19219&PinnedHotelID=19219&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=19219&PinnedHotelID=19219&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=19219&PinnedHotelID=19219&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=19219&PinnedHotelID=19219&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=19219&PinnedHotelID=19219&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ### View all photos for Classic Single Room ![Classic Single Room | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/19300/19219/67846f91.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Single Room ### Highlights Soundproofed Air conditioning Flat-screen TV Hypo-allergenic bedding Down duvet Blackout curtains Bidet Hairdryer - 129 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Classic Double or Twin Room ![Classic Double or Twin Room | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/19300/19219/7e23ed39.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double or Twin Room 9.2 Wonderful 9 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Blackout curtains Down duvet Bidet - 172 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds ### View all photos for Classic Triple Room ![Classic Triple Room | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/19300/19219/f9c65757.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Triple Room ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Blackout curtains Down duvet Bidet - 215 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed OR 3 Single Beds ### View all photos for Economy Double or Twin Room ![Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/19300/19219/79ab5851.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double or Twin Room ### Highlights Soundproofed Air conditioning Flat-screen TV Hypo-allergenic bedding Down duvet Blackout curtains Bidet Hairdryer - 172 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds ### View all photos for Superior Double Room ![Superior Double Room | View from room](https://images.trvl-media.com/lodging/1000000/20000/19300/19219/a4af3016.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Flat-screen TV Hypo-allergenic bedding Down duvet Blackout curtains Bidet Hairdryer - 183 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### View all photos for Classic Quadruple Room ![Classic Quadruple Room | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/19300/19219/1d6fc8f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Quadruple Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Flat-screen TV Hypo-allergenic bedding Down duvet Blackout curtains Bidet Hairdryer - 269 sq ft - Sleeps 4 - 1 Double Bed and 2 Single Beds OR 2 Double Beds ### View all photos for Double or Twin Room, 2 Bedrooms, Connecting Rooms ![Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/19300/19219/d2cc5386.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room, 2 Bedrooms, Connecting Rooms ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Hypo-allergenic bedding Down duvet Blackout curtains Bidet - 172 sq ft - Sleeps 5 - 1 Double Bed and 2 Single Beds ### View all photos for Double or Twin Room, Annex Building (High floor, no lift) ![Double or Twin Room, Annex Building (High floor, no lift) | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/19300/19219/7b4676b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room, Annex Building (High floor, no lift) ### Highlights Soundproofed Air conditioning Flat-screen TV Hypo-allergenic bedding Down duvet Blackout curtains Hairdryer Shower/bath combination - 172 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ### Family Suite, Balcony ### Highlights Balcony Soundproofed Air conditioning Kitchenette Flat-screen TV Hypo-allergenic bedding Blackout curtains 2 bedrooms - 646 sq ft - 2 bedrooms - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Hotel-Roma.h19219.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Hotel-Roma.h19219.Hotel-Information) ## About the area Located in Historic Centre of Florence, a neighbourhood in Florence, Hotel Roma is near a metro station. Basilica of Santa Maria Novella and Gallery of the Academy of Florence are cultural highlights, and some of the area's notable landmarks include Florence Baptistery and Piazza della Signoria. Don't miss out on a visit to Boboli Gardens. [Visit our Florence travel guide](https://www.expedia.co.uk/Florence.dx1222) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.77284%2C11.24948&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=AKl8rg-BQpPl59EyKJjQk13GjzY=) Piazza Santa Maria Novella 8, Florence, FI, 50123 ### What's nearby - Piazza di Santa Maria Novella \- 1 min walk \- 0.0 miles - Basilica of Santa Maria Novella \- 2 min walk \- 0.1 miles - Cathedral of Santa Maria del Fiore \- 6 min walk \- 0.4 miles - Ponte Vecchio \- 8 min walk \- 0.5 miles - Piazza della Signoria \- 8 min walk \- 0.5 miles ### Getting around - Unità Tram Stop - 3 min walk - Florence (ZMS-Santa Maria Novella Train Station) - 6 min walk - Peretola Airport (FLR) - 24 min drive ### Restaurants - ‪Osteria Belle Donne - ‬2 min walk - ‪Ristorante Buca Mario - ‬1 min walk - ‪Croce Di Malta - ‬2 min walk - ‪Il Latini - ‬2 min walk - ‪Banki Ramen - ‬2 min walk ## About this property ### Hotel Roma Upscale hotel near Basilica of Santa Maria Novella Located close to Florence Baptistery and Cathedral of Santa Maria del Fiore, Hotel Roma provides an art gallery on-site, a coffee shop/cafe and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym. Other perks at this hotel include: - Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge) - A TV in reception, concierge services and 1 meeting room - A front desk safe, luggage storage and free newspapers - Guest reviews speak highly of the helpful staff Room features All 57 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes. More conveniences in all rooms include: - Hypo-allergenic bedding and down duvets - Showers, bidets and shower/bath combinations - Flat-screen TVs with satellite channels - Wardrobes/cupboards, daily housekeeping and desks ## Similar properties ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9730000/9727700/9727633/1ab47542.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Firenze Centro Historic Centre of Florence - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 8.8 Excellent 828 reviews £129 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=9727633&PinnedHotelID=9727633&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/10000000/9510000/9501700/9501656/c8ccdc67.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Garibaldi Blu Historic Centre of Florence - Breakfast included - Pet-friendly - Free Wi-Fi - 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Limited on-site valet parking - Onsite parking options include a garage ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 5 for children - A bar/lounge - A coffee shop/cafe - Couples/private dining - Snack bar/deli ### Things to do - Art gallery - Gym - TV in common areas ### Family friendly - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Lift - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk ### More - 1 building - 6 floors - Built in 1700 - Reception hall ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Hypo-allergenic bedding ### Bathroom - Bidet - Hair dryer - Shower - Shower/bathtub combination - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Champagne service - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Desk - Free daily newspapers - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets stay for free Service animals are welcome, and are exempt from fees Pet-sitting services are available ### Children and extra beds Children are welcome Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 5 for children - Valet parking fee: EUR 40 per day (in/out privileges) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation A car is not required for transport to and from this property ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Hotel Roma Hotel Roma Florence Roma Florence Roma Hotel Hotel Roma Hotel Hotel Roma Florence Hotel Roma Hotel Florence ## Frequently asked questions ### Is Hotel Roma pet-friendly? ### How much does it cost to stay at Hotel Roma? ### How much is parking at Hotel Roma? ### What time is check-in at Hotel Roma? ### What time is check-out at Hotel Roma? ### Where is Hotel Roma located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Roma Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.2 Location ### 9.0 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 280 8 - Good 179 6 - Okay 61 4 - Poor 19 2 - Terrible 11 ## Reviews ### 10/10 Excellent #### Julio 26 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Its my favorite hotal in Florencia. Its my de second stay. From a great staff extremly helful and always with an smile in their face. Great location. Close to the train station. And to the best restaurants. ![](https://a.travel-assets.com/ugc/hotel-reviews/6e2d72e4-3c6e-45cf-bf33-d4012e6b7915-1766768635722.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7d521299-1a59-4ad5-95df-569e1cb50873-1766768681975.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/032c0509-f05f-4bc8-a8ea-93fef452ce69-1766768685470.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/52250a60-e7a3-47c7-8063-7fe2937b1a90-1766768692618.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Julio Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Natalie 3 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and great staff! Very quiet! ##### Natalie Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Archibald 31 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent property, staff friendly and professional, room excellent, fantastic location . We will be back. ##### Archibald Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Lynn 31 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities very nicely located, beautiful hotel ##### Lynn Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Gerardo Ignacio 29 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel, great location and very friendly people ##### Gerardo Ignacio Stayed 2 nights in Dec 2024 ### 6/10 Okay #### ANN 21 Jul 2025 Liked: Cleanliness, staff & service The location was great and very walkable but the hotel itself seemed old. We had to turn in our key every time we go out and pick it up everytime we come in… ##### ANN Stayed 2 nights in Jul 2025 ### 8/10 Good #### KIN FAI 18 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel and staffs are friendly. ##### KIN FAI Stayed 3 nights in Jul 2024 ### 6/10 Okay #### Anita 16 Jun 2025 Disliked: Cleanliness It’s ok, location is great, property not very clean but outdated. Very friendly customer service ##### Anita Stayed 1 night in Jun 2025 ### 10/10 Excellent #### JULIO 21 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location with a great view. Very nice hotel. Would come back and recommend. ##### JULIO Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Swarit 29 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful and comfortable hotel. Located very conveniently. ##### Swarit Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Kerri 19 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location and for a family of four, it can be hard to find a place in Europe This was two rooms connected by a common door, very comfortable. ##### Kerri Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Jill 28 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The check in went smoothly with no language barrier. The extras in the room were exceptional from toiletries, to snacks and beverages to the complimentary bottle Of wine. ##### Jill Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Alissa 25 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel in Rome was well appointed, comfortable, and in a great location. We should have pre-purchased the daily breakfast option because it was fantastic. ##### Alissa Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Ricardo Alvarado 8 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent localization accessible to train station, good service and excellent staff. ##### Ricardo Alvarado Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Gohar 19 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel, good walking distance to the train station, Uffizi galery, Academia and many other attractions and restaurants. I would stay there again, the ambiance is very stylish! ##### Gohar Stayed 1 night in Aug 2023 ### 8/10 Good #### Conor 16 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location Great location. Comfortable room. Friendly staff. Breakfast ok. ##### Conor Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Melissa 19 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel staff was very friendly and helpful. Before arriving, I sent multiple emails with questions which were answered promptly. The room was spacious for a European hotel, and the bathroom was modern. The buffet breakfast had a wide variety, and the food was delicious. The only complaint we had was that the beds were too firm, and the pillows were flat. ##### Melissa Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Debra 1 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel in top location. So close to train station and beautiful piazza ! Lots of food options near and close to all the sights of Florence! Wish we had a few nights more to enjoy the area. ##### Debra Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Lora 7 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I visited Florence with my small 5.5 kg dog. The hotel staff and entire city were so dog-friendly! Amazing staff! ##### Lora Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### June 6 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean and beautiful The people at the front desk were sweet and friendly. Room was very clean. Would stay there again. ![Minibar TV and desk](https://a.travel-assets.com/ugc/hotel-reviews/57ACDDA9DCA32D2F6772359E013B4D6E3C8DAC7A1701893983717.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Two twins option](https://a.travel-assets.com/ugc/hotel-reviews/0878BF120D154F3EA8CC1DA3CDF4B3C7A053C5551701893985544.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bathroom](https://a.travel-assets.com/ugc/hotel-reviews/51AD82C580BB1AA7F1D3BF170C8DA3C4D7072BE21701893986019.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bathroom](https://a.travel-assets.com/ugc/hotel-reviews/6311E1DE116993269CEE3935F798B6518237CC801701893986329.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### June Stayed 5 nights in Nov 2023 ### 10/10 Excellent #### Len 1 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Highly recommend. Excellent room, staff and service. Great location, walked straight from the train station. Plus, this was one of the best mattresses I have ever slept on. I stripped the bed to find out what kind it was. Will definitely return on our next trip. ##### Len Stayed 4 nights in Oct 2024 ### 8/10 Good #### Joan 5 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Near train Santa maria Novella station. Walking distance to EVERYTHING in Florence. Nice safe area. ##### Joan Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### Kha 10 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Charming hotel, but what's more important is the Hotel Staff, incredibly professional, caring, accommodating, and helpful. I love the old boutique feel to it; to open the door, you need a key, which was great. It's located near all the attractions within a 10-15 minute walk. The Breakfast was incredible, I will be dreaming about the various croissant varieties, the coffee machine the hotel provided made amazing cappuccino and expresso. There's different thin slices of meat, cereal, fruits, pies, eggs and sausage - for Americans :). Different kinds of juices. Everything you need to start your day. The room was clean, AC is strong, had to turn it down as it was too cold, the dark out blinds was great to block out the city lights and the morning sun. When we walk in and saw a bottle of wine and there were beer, soda and water in the refrigerator we thought we had to pay for them, turns out it was included. We were pleasantly surprised. We were with other families and they too loved everything about this Hotel. Looking forward to going back to Florence and staying at Hotel Roma ##### Kha Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Angela 15 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Can’t speak more highly of the level of customer service provided by the manager on duty when we arrived during the middle of the night due to an incident at another hotel. They went above and beyond our expectations and we truly appreciate the kindness shown. They were not obligated in any way but provided excellent service. The location is also fantastic and we will definitely be returning here. Highly recommend. ##### Angela Stayed 1 night in Sep 2024 ### 2/10 Terrible #### Caroline 29 Oct 2023 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities I’ve stayed at many hotels across Italy and spent good money on this one because of the rating. Dirty with extremely uncomfortable mattresses. My VIP was a beautiful bottle of wine with two disgustingly dirty wine glasses. Location is 10/10 but the hotel my sister stayed at down the street was clean and much better and cheaper. ##### Caroline Stayed 2 nights in Oct 2023 ## Expedia's Latest Trends ### Hotels > [Prato dei Miracoli Residenza d'Epoca](https://www.expedia.co.uk/Pisa-Hotels-Prato-Dei-Miracoli-Residenza-DEpoca.h107696957.Hotel-Information) > > [Grand Universe La Residenza](https://www.expedia.co.uk/Lucca-Hotels-Grand-Universe-La-Residenza.h95296986.Hotel-Information) > > [The Social Hub Florence Belfiore](https://www.expedia.co.uk/Florence-Hotels-The-Social-Hub-Florence-Belfiore.h110550930.Hotel-Information) > > [LUCUS Exclusive B&B](https://www.expedia.co.uk/Lucca-Hotels-LVCVS-BB.h42105813.Hotel-Information) > > [Bella Vista Terrazza - Luxury Apartment in Lucca](https://www.expedia.co.uk/Lucca-Hotels-Bella-Vista-Terrazza-Luxury-Apartment-In-Lucca.h21126008.Hotel-Information) > > [Hotel Riu Papayas - All Inclusive](https://www.expedia.co.uk/San-Bartolome-De-Tirajana-Hotels-Hotel-Riu-Papayas-All-Inclusive.h4746014.Hotel-Information) > > [Palazzo Cini Luxury Rooms In Pisa](https://www.expedia.co.uk/Pisa-Hotels-Palazzo-Cini-Luxury-Rooms-In-Pisa.h33098596.Hotel-Information) > > [Resorts Bulgaria](https://www.expedia.co.uk/Bulgaria-Hotel-Resorts.d26-aaHotelResorts.Travel-Guide-Accommodation) > > [Hotels in Biarritz](https://www.expedia.co.uk/Biarritz-Hotels.d586.Travel-Guide-Hotels) > > [Carla's Rooms with Private Bathroom & Kitchen](https://www.expedia.co.uk/Florence-Hotels-Le-Stanze-Di-Carla-Con-Cucina-E-Bagno-Privato.h41356345.Hotel-Information) > > [Hotel Marina Badalona](https://www.expedia.co.uk/Barcelona-Hotels-Salles-Marina-Badalona-Hotel.h83323154.Hotel-Information) > > [Hotels with Entertainment in Arrochar](https://www.expedia.co.uk/Arrochar-Hotels-Hotel-With-Entertainment.0-0-d182736-thotelwithentertainment.Travel-Guide-Filter-Hotels) > > [N°15 Santori Luxury Hotel](https://www.expedia.co.uk/Lucca-Hotels-N15-Santori-Luxury-Home.h18368134.Hotel-Information) > > [Comfortable vacation apartment Viareggio](https://www.expedia.co.uk/Viareggio-Hotels-Comfortable-Holiday-Apartment-Viareggio.h68116047.Hotel-Information) > > [Hotels in Boston](https://www.expedia.co.uk/Boston-Hotels.d178239.Travel-Guide-Hotels) > > [Albergo Celide](https://www.expedia.co.uk/Lucca-Hotels-Albergo-Celide.h2541665.Hotel-Information) > > [Family-Friendly Hotels in Sicily](https://www.expedia.co.uk/Destinations-In-Sicily-Family-Friendly-Hotel.0-0-d6048323-tFamilyFriendlyHotel.Hotel-Filter-Destinations) > > [Residenza Betta](https://www.expedia.co.uk/Florence-Hotels-Residenza-Betta.h2693233.Hotel-Information) > > [Numa Florence Vita](https://www.expedia.co.uk/Florence-Hotels-Numa-Vita-Apartments-Formerly-M7.h70495285.Hotel-Information) > > [Residenza d'Epoca Relais I Miracoli](https://www.expedia.co.uk/Pisa-Hotels-Relais-I-Miracoli.h5663177.Hotel-Information) > > [hiltonhotels Hotels in Antigua](https://www.expedia.co.uk/Antigua-Hotels-Hilton-Hotels.0-0-d11729--bHiltonHotels.Travel-Guide-Filter-Hotels) > > [Hotels in Cat Ba Island](https://www.expedia.co.uk/Cat-Ba-Island-Hotels.d6125847.Travel-Guide-Hotels) > > [ Domus Nannini SPA - Belvedere Loggia - Palazzo Nannini](https://www.expedia.co.uk/Siena-Hotels-Domus-Nannini-SPA-Belvedere-Loggia-Palazzo-Nannini.h36017320.Hotel-Information) > > [Palazzo Lorenzo Hotel Boutique & Spa](https://www.expedia.co.uk/Florence-Hotels-Palazzo-Lorenzo-Hotel-Boutique-Spa.h15547248.Hotel-Information) ### Flights ### Cars ### Activities ---