My wife and I just spent a week in Florence, staying at the Hotel Rapallo - a hotel that we loved! The hotel is well-located to everything - walkable to all major attractions. The hotel staff were all very helpful and all spoke English. A special thank you to Alejandro, who went out of his way to help us with Florence dining options, and an early-morning send off to the airport. His kindness and assistance really made our stay special. The small dining room at the hotel provided wonderful hot breakfasts with many dining options, and was a very unique and extra feature that saved us a lot of money, and the dining staff were all great. The hotel owner works at the hotel as well, and he really went above-board to be welcoming and helpful as well. If you are looking for a small hotel with personal attention at a very fair price, we highly recommend the Hotel Rapallo!