Title: Hotel Palazzo dal Borgo Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1143122&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Palazzo dal Borgo Travelers find a welcoming home base in this historic city center hotel, where guests can relax with reading materials or get personalized day-planning help. ## Photo gallery for Hotel Palazzo dal Borgo ![Garden - Hotel Palazzo dal Borgo (Florence)](https://images.trvl-media.com/lodging/2000000/1150000/1143200/1143122/0e6fb7c0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area - Hotel Palazzo dal Borgo (Florence)](https://images.trvl-media.com/lodging/2000000/1150000/1143200/1143122/5a6c4814.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Shower, free toiletries, hair dryer, slippers - Hotel Palazzo dal Borgo (Florence)](https://images.trvl-media.com/lodging/2000000/1150000/1143200/1143122/20b2338d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Double or Twin Room | Minibar, in-room safe, blackout curtains, soundproofing - Hotel Palazzo dal Borgo (Florence)](https://images.trvl-media.com/lodging/2000000/1150000/1143200/1143122/ef0269c1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite | Minibar, in-room safe, blackout curtains, soundproofing - Hotel Palazzo dal Borgo (Florence)](https://images.trvl-media.com/lodging/2000000/1150000/1143200/1143122/cd9c4176.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Palazzo dal Borgo sits in downtown's center, offering a cozy library for quiet moments and a bar for evening relaxation. Guests appreciate the in-room WiFi that keeps them connected and the multilingual staff who consistently provide memorable service. ## Reviews 8.4 Very good ## Popular amenities - Pet-friendly - Free Wi-Fi - Air-conditioning - Parking available - Business services - Bar £121 includes taxes & fees 9 Mar - 10 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=1143122&PinnedHotelID=1143122&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=1143122&PinnedHotelID=1143122&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=1143122&PinnedHotelID=1143122&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=1143122&PinnedHotelID=1143122&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=1143122&PinnedHotelID=1143122&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=1143122&PinnedHotelID=1143122&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=1143122&PinnedHotelID=1143122&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=1143122&PinnedHotelID=1143122&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 3+ beds 2 beds Showing 7 of 7 rooms ### View all photos for Single Room ![Single Room | Minibar, in-room safe, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/2000000/1150000/1143200/1143122/65a414e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Private bathroom Hairdryer Bidet Minibar - 172 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Superior Double or Twin Room ![Superior Double or Twin Room | Minibar, in-room safe, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/2000000/1150000/1143200/1143122/ef0269c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room 8.8 Excellent 3 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Private bathroom Bidet Bathrobes Hairdryer - 226 sq ft - Sleeps 2 - 1 Double Bed and 2 Single Beds ### View all photos for Junior Suite ![Junior Suite | Minibar, in-room safe, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/2000000/1150000/1143200/1143122/611170ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Private bathroom Bidet Bathrobes Hairdryer - 377 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Family Room ![Family Room | Minibar, in-room safe, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/2000000/1150000/1143200/1143122/df21b2cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Private bathroom Hairdryer Bidet Minibar - 484 sq ft - Sleeps 5 - 2 Double Beds and 1 Single Futon ### View all photos for Standard Double or Twin Room ![Standard Double or Twin Room | Minibar, in-room safe, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/2000000/1150000/1143200/1143122/cc7eb0bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double or Twin Room 8.4 Very good 15 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Private bathroom Hairdryer Bidet Minibar - 194 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### View all photos for Standard Triple Room ![Standard Triple Room | Minibar, in-room safe, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/2000000/1150000/1143200/1143122/a07c4506.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Private bathroom Hairdryer Bidet Minibar - 269 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed OR 3 Single Beds ### View all photos for Standard Quadruple Room ![Standard Quadruple Room | Minibar, in-room safe, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/2000000/1150000/1143200/1143122/7d2210c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room 9.6 Exceptional 7 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Private bathroom Hairdryer Bidet Minibar - 269 sq ft - Sleeps 4 - 1 Double Bed and 2 Single Beds OR 4 Single Beds ## You may also like Ad ![Interior entrance](https://images.trvl-media.com/lodging/1000000/60000/54200/54104/20da82ba.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Paris Historic Centre of Florence - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 8.8 Excellent 1,002 reviews [](https://www.expedia.co.uk/Florence-Hotels-Hotel-Paris.h54104.Hotel-Information?chkin=2026-3-19&chkout=2026-3-20&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=e17a0ab6-05d9-4498-a64c-5068db18ebb0&top_cur=GBP) Ad ![Deluxe Double or Twin Room, Balcony, River View | Premium bedding, minibar, in-room safe, soundproofing](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/60000/54100/54094/94645035_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Balestri Historic Centre of Florence - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Hotel-Palazzo-Dal-Borgo.h1143122.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Hotel-Palazzo-Dal-Borgo.h1143122.Hotel-Information) ## About the area Located in Historic Centre of Florence, a neighbourhood in Florence, Hotel Palazzo dal Borgo is near a metro station. Basilica of Santa Maria Novella and Uffizi Gallery are cultural highlights, and some of the area's notable landmarks include Cathedral of Santa Maria del Fiore and Ponte Vecchio. Boboli Gardens and Florence Botanical Gardens are also worth visiting. [Visit our Florence travel guide](https://www.expedia.co.uk/Florence.dx1222) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.77375%2C11.24815&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=X5fsfaAFbPv7U7CvE0jOG7owzq4=) Via Della Scala 6, Florence, FI, 50123 ### What's nearby - ![Piazza di Santa Maria Novella which includes a garden, heritage architecture and a church or cathedral](https://images.trvl-media.com/place/6167447/7f4e9e58-353d-4a42-8920-7d465f5e16de.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza di Santa Maria Novella 1 min walk \- 0.1 miles - ![Province of Florence featuring street scenes and heritage architecture](https://images.trvl-media.com/place/179893/15050794-e57f-4660-89d9-ac2128f616b8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Basilica of Santa Maria Novella 3 min walk \- 0.2 miles - ![Via de\' Tornabuoni showing street scenes](https://images.trvl-media.com/place/6141948/601fa12e-6fe3-4813-89b0-38b99653790f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Via de' Tornabuoni 3 min walk \- 0.2 miles - ![Cathedral of Santa Maria del Fiore featuring religious elements, a church or cathedral and a city](https://images.trvl-media.com/place/501046/58cc313e-b63c-4e3e-825f-1235037a9d48.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cathedral of Santa Maria del Fiore 8 min walk \- 0.5 miles - ![Ponte Vecchio which includes a bridge and a river or creek](https://images.trvl-media.com/place/6075434/67189072-9377-4114-81b7-8ffaa6705976.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ponte Vecchio 9 min walk \- 0.5 miles ### Getting around - Unità Tram Stop 4 min walk - Florence Santa Maria Novella Station 6 min walk - Peretola Airport (FLR) 10 min drive ### Restaurants - Osteria Pastella 1 min walk - Ristorante Buca Mario 3 min walk - Croce Di Malta 2 min walk - The Joshua Tree Pub 2 min walk - Shake Cafe 3 min walk ## About this property ### Hotel Palazzo dal Borgo Upscale hotel near Cathedral of Santa Maria del Fiore A short walk from Piazza di Santa Maria Novella and Ponte Vecchio, Hotel Palazzo dal Borgo provides a library, dry cleaning/laundry services and a bar. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Valet parking (surcharge), express check-in and wedding services - Smoke-free property, a porter/bellboy and free newspapers - Tour/ticket information, luggage storage and a banquet hall - Guest reviews give top marks for the helpful staff Room features All guest rooms at Hotel Palazzo dal Borgo have comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes. Extra amenities include: - Bathrooms with showers and bidets - 24-inch flat-screen TVs with digital channels - Daily housekeeping and phones ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/1000000/910000/906200/906104/f831a1b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Porta Faenza Hotel Historic Centre of Florence - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 9.2 Wonderful 1,000 reviews £97 includes taxes & fees 6 Mar - 7 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=906104&PinnedHotelID=906104&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/110000/108100/108028/7e915af7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Market Urban Hotel Historic Centre of Florence - Free Wi-Fi - Air-conditioning - Breakfast available - Business services 9.4 Exceptional 1,010 reviews £112 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=108028&PinnedHotelID=108028&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/1000000/60000/54200/54104/20da82ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Paris Historic Centre of Florence - 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Restaurant 9.2 Wonderful 1,005 reviews £105 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=25903&PinnedHotelID=25903&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/5000000/4060000/4053100/4053096/f9fc6149.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Art Atelier Historic Centre of Florence - Pet-friendly - Free Wi-Fi - Air-conditioning - Business services 9.2 Wonderful 1,003 reviews £148 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=4053096&PinnedHotelID=4053096&HadPinnedHotel=true®ionId=-1&adults=2) ![Free breakfast ](https://images.trvl-media.com/lodging/1000000/50000/45800/45732/73515fd4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### De La Pace, Sure Hotel Collection by Best Western Historic Centre of Florence - Breakfast included - Pet-friendly - Free Wi-Fi - Air-conditioning 7.8 Good 365 reviews £117 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=45732&PinnedHotelID=45732&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast buffet](https://images.trvl-media.com/lodging/1000000/920000/913600/913526/w5461h3637x5y0-ad6a6137.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Globus Urban Hotel Historic Centre of Florence - Free Wi-Fi - Restaurant - Air-conditioning - Bar 9.4 Exceptional 1,079 reviews £120 includes taxes & fees 9 Mar - 10 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=913526&PinnedHotelID=913526&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=1143122&PinnedHotelID=1143122&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1143122,906104,108028,54104,21408) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Valet parking on site (EUR 30 per day) - Limited on-site valet parking ### Food and drink - A bar/lounge ### Things to do - Library ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Computer station ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - Lift - Low-height counter and sink - Wheelchair-accessible path of travel ### More - 3 floors - Banquet hall - Built in 1480 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 24-inch flat-screen TV with digital channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Free daily newspapers - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets stay for free Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Valet parking fee: EUR 30 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Hotel Palazzo dal Borgo Hotel Palazzo dal Borgo Florence Palazzo dal Borgo Palazzo dal Borgo Florence Aprile Hotel Florence Hotel Palazzo dal Borgo Hotel Hotel Palazzo dal Borgo Florence Hotel Palazzo dal Borgo Hotel Florence ## Frequently asked questions ### Is Hotel Palazzo dal Borgo pet-friendly? ### How much does it cost to stay at Hotel Palazzo dal Borgo? ### How much is parking at Hotel Palazzo dal Borgo? ### What time is check-in at Hotel Palazzo dal Borgo? ### What time is check-out at Hotel Palazzo dal Borgo? ### Where is Hotel Palazzo dal Borgo located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Palazzo dal Borgo Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.6 Location ### 8.8 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 276 8 - Good 239 6 - Okay 71 4 - Poor 22 2 - Terrible 13 ## Reviews ### 10/10 Excellent #### Marlena 4 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff was very pleasant and helpful. Loved the room and location. Would highly recomend! ##### Marlena Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Divya 8 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent room and breakfast was perfect! ##### Divya Stayed 1 night in May 2025 ### 8/10 Good #### janice 26 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Arrived later than expected but still had time for a little shopping and delicious meal in the area. ##### janice Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Mauricio 7 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### It's like sleeping in a renascence building Stay was fantastic in Florence. The location is perfect, but the staff was incredibly friendly and helpful. They think about any detail and will make you feel happy and comfortable all the time. Good people, big hearts. Also, the hotel was incredible! ##### Mauricio Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Noe 30 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great staff and location. Very good breakfast. ##### Noe Stayed 2 nights in May 2025 ### 10/10 Excellent #### Roy 22 May 2025 Liked: Cleanliness, property conditions & facilities Excellent hotel with super buffet breakfast. Staff warm and friendly. ##### Roy Stayed 2 nights in May 2025 ### 8/10 Good #### Monica 23 Jul 2025 Liked: Cleanliness, staff & service A comfortable option for a family of 4\. Very helpful staff. The hotel is a bit dated but still comfortable and very friendly staff. I would recommend this hotel. ##### Monica Stayed 1 night in Jul 2025 ### 8/10 Good #### Brenda 1 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities The property was beautiful in an old Florence style. The outdoor patio was an unexpected delight and breakfast was fabulous. Bathroom ameneties were lacking. No washcloths, no shampoo and no tissues. ##### Brenda Stayed 1 night in Sep 2025 ### 8/10 Good #### Akira 3 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Historical palace! Good place to stay in Firenze. Hotel staff is very kind. ##### Akira Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Noe 9 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing Hotel High Recommended The staff at the hotel where great and very professional and made our stay that much more enjoyable. This charming hotel is in great location, 15 mins for airport and 1 block away from main train station in Florance. The breakfast was excellence and I continue to rave about the service and accommodations they provided me and my family. ##### Noe Stayed 1 night in May 2025 ### 10/10 Excellent #### Philip 13 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was really nice with super-helpful staff. ##### Philip Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Eddie 15 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Honestly the best service ever from the staff. Highly recommend the bigger room but the accommodations were very nice and clean. Great location and super convenient from the train station! ##### Eddie Stayed 2 nights in May 2025 ### 10/10 Excellent #### Lori 22 May 2025 Great location to the train station, as well as local attractions. The staff were outstanding with offering assistance to buying advance tickets to attractions, finding a tour guide (Paola) and restaurant reservations. Very highly recommended. Caio from 🇨🇦 ##### Lori Stayed 2 nights in May 2025 ### 10/10 Excellent #### Verified traveller 28 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A few days stay with 2 small kids and we had a wonderful time here. all the staff were very kind and helpful. and the room was well maintained. ##### Verified traveller Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### L 10 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love this hotel. Convenient to everywhere, transport, shopping, sites, all of it and the staff and service were impeccable. Will definitely return. Highly recommended ##### L Stayed 2 nights in Dec 2024 ### 8/10 Good #### Jennifer 2 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff could not have been nice or more helpful-they emailed suggestions for things to do in Florence, as well as Venice (our next destination). The hotel is beautiful and in a great location. My only complaint was the small size of the rooms and street noise at night, neither of which are able to be modified. ##### Jennifer Stayed 1 night in May 2025 ### 10/10 Excellent #### Ben 28 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent location, helpful staff and great breakfast. Even got us a reservation at a great restaurant late on a busy Friday night! ##### Ben Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### patrick 2 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent older hotel with great amenities and a nice breakfast. The staff was very professional and accommodating. Definitely recommend. ##### patrick Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Vijay 11 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Elegant Spacious Room for the Entire Family of 4 What an amazing room. 2 bedrooms with 1 King Size bed in 1 room and 2 twin beds in another room. 2 bathrooms with 2 showers and 1 toilet. ##### Vijay Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Peter 10 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A gem in Florence! Reception staff very helpful and welcoming. Best breakfast of our stay … enjoyed it sitting in the garden under an orange tree. Comfortable room and great location for main sites and train station. ##### Peter Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Panagiotis 6 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent choice! The palazzo is in amazing condition and the ambiance is great. The breakfast is definitely recommended. ![](https://a.travel-assets.com/ugc/hotel-reviews/5CD3A873367909F10307829D7DD713CA3E808B9C1722942427213.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E5550D81639C3E4A49D70F195BCBA689E661EAB21722942423435.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Panagiotis Stayed 1 night in Aug 2024 ### 10/10 Excellent #### William 11 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is the best hotel I have ever been in. The staff are friendly and helpful. That breakfast is amazing. And the hotel is beautiful. Best is it being in a central location, close to all the sites, restaurants, shops, and main train station and tram line. ##### William Stayed 7 nights in Apr 2024 ### 10/10 Excellent #### Elyse 9 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location and beautiful building Beautiful hotel located very close to both the train station and Piazza Santa Maria Novella. Rooms were spacious nice. Hotel staff were very helpful. Room did not seem to have air conditioning so we slept with the window open with noise from street and mosquitos. In hindsight, should have asked the staff for a solution that did not involve the window. ##### Elyse Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Jordan 19 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Convenient, central location, comfortable, clean, great air conditioning, delicious breakfast in outdoor garden area, very comfortable beds, large rooms with high ceilings, plenty of room for family of 4\. We would definitely recommend and return. ##### Jordan Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Vivian 9 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The service was great from the moment we arrived. Staff is very friendly, we had the pleasure of dealing with Joyce and Layla they were very helpful and kind to help us out. ##### Vivian Stayed 2 nights in Aug 2023 ### Expedia's Latest Trends ### Hotels > - [Collegio alla Querce, Auberge Collection](https://www.expedia.co.uk/Florence-Hotels-Collegio-Alla-Querce-Auberge-Collection.h105121653.Hotel-Information) > - [Palazzo Cini Luxury Rooms In Pisa](https://www.expedia.co.uk/Pisa-Hotels-Palazzo-Cini-Luxury-Rooms-In-Pisa.h33098596.Hotel-Information) > - [N°15 Santori Luxury Hotel](https://www.expedia.co.uk/Lucca-Hotels-N15-Santori-Luxury-Home.h18368134.Hotel-Information) > - [Numa Florence Vita](https://www.expedia.co.uk/Florence-Hotels-Numa-Vita-Apartments-Formerly-M7.h70495285.Hotel-Information) > - [Prato dei Miracoli Residenza d'Epoca](https://www.expedia.co.uk/Pisa-Hotels-Prato-Dei-Miracoli-Residenza-DEpoca.h107696957.Hotel-Information) > - [The Bear Hotel](https://www.expedia.co.uk/Esher-Hotels-The-Bear-Hotel.h4817100.Hotel-Information) > - [Residenza d'Epoca Relais I Miracoli](https://www.expedia.co.uk/Pisa-Hotels-Relais-I-Miracoli.h5663177.Hotel-Information) > - [Grand Universe La Residenza](https://www.expedia.co.uk/Lucca-Hotels-Grand-Universe-La-Residenza.h95296986.Hotel-Information) > - [The Social Hub Florence Belfiore](https://www.expedia.co.uk/Florence-Hotels-The-Social-Hub-Florence-Belfiore.h110550930.Hotel-Information) > - [Carla's Rooms with Private Bathroom & Kitchen](https://www.expedia.co.uk/Florence-Hotels-Le-Stanze-Di-Carla-Con-Cucina-E-Bagno-Privato.h41356345.Hotel-Information) > - [Albergo Celide](https://www.expedia.co.uk/Lucca-Hotels-Albergo-Celide.h2541665.Hotel-Information) > - [Hotels near Punchestown Racecourse](https://www.expedia.co.uk/Punchestown-Racecourse-Hotels.0-l6089937-0.Travel-Guide-Filter-Hotels) > - [5 Star Hotels in Talgarth](https://www.expedia.co.uk/5Star-Talgarth-Hotels.s50-0-d6360797.Travel-Guide-Filter-Hotels) > - [LUCUS Exclusive B&B](https://www.expedia.co.uk/Lucca-Hotels-LVCVS-BB.h42105813.Hotel-Information) > - [Hotels near United States of America Embassy](https://www.expedia.co.uk/United-States-Of-America-Embassy-Hotels.0-l553248634328763551-0.Travel-Guide-Filter-Hotels) > - [Hotels in Manchester City Centre](https://www.expedia.co.uk/Manchester-City-Centre-Manchester-Hotels.0-n6192111-0.Travel-Guide-Filter-Hotels) > - [ Domus Nannini SPA - Belvedere Loggia - Palazzo Nannini](https://www.expedia.co.uk/Siena-Hotels-Domus-Nannini-SPA-Belvedere-Loggia-Palazzo-Nannini.h36017320.Hotel-Information) > - [Bella Vista Terrazza - Luxury Apartment in Lucca](https://www.expedia.co.uk/Lucca-Hotels-Bella-Vista-Terrazza-Luxury-Apartment-In-Lucca.h21126008.Hotel-Information) > - [Residenza Betta](https://www.expedia.co.uk/Florence-Hotels-Residenza-Betta.h2693233.Hotel-Information) > - [Palazzo Lorenzo Hotel Boutique & Spa](https://www.expedia.co.uk/Florence-Hotels-Palazzo-Lorenzo-Hotel-Boutique-Spa.h15547248.Hotel-Information) > - [Hotels near Royal Opera House](https://www.expedia.co.uk/Royal-Opera-House-Hotels.0-l501548-0.Travel-Guide-Filter-Hotels) > - [Hotels in Paris City Center](https://www.expedia.co.uk/Paris-City-Center-Paris-Hotels.0-n6200422-0.Travel-Guide-Filter-Hotels) ### Flights ### Cars ### Packages > - [Rishikesh Holidays](https://www.expedia.co.uk/Rishikesh.d6053463.Holidays-City-Breaks) > - [Bora Bora Holidays](https://www.expedia.co.uk/Bora-Bora.d602861.Holidays-City-Breaks) ### General ---