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Guest reviews

4.0 out of 5 Very good
156 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Breakfast Available
Parking Available
Bar
Laundry

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitiser provided

Map

Explore the area

Popular LocationMedici Chapels4 min walk
Popular LocationBasilica of Santa Maria Novella4 min walk
Popular LocationSan Lorenzo Church7 min walk
AirportFlorence (FLR-Peretola)22 min drive

Choose dates to view prices

  • Double or Twin Room

    4.4/5 guest room rating

    Room amenities

    • 172 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsDouble or Twin Room
  • Triple Room

    5/5 guest room rating

    Room amenities

    • 236 sq ft
    • Sleeps 4
    • 1 Double Bed and 1 Single Bed
    More detailsTriple Room
  • Quadruple Room

    5/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 5
    • 1 Double Bed and 2 Single Beds
    More detailsQuadruple Room
  • Single Room

    4.5/5 guest room rating

    Room amenities

    • 97 sq ft
    • Sleeps 1
    • 1 Large Single Bed
    More detailsSingle Room

About this area

Florence

Located in Santa Maria Novella neighbourhood, Hotel Ester is connected to a shopping centre. Palazzo Vecchio and Uffizi Gallery are cultural highlights, and some of the area's notable landmarks include Cathedral of Santa Maria del Fiore and Piazza del Duomo. Looking to enjoy an event or a game? See what's going on at Nelson Mandela Forum or Stadio Artemio Franchi. Spend some time exploring the area's activities, including outlet shopping.

Visit our Florence travel guide
Map
Popular Location

What's nearby

  • Medici Chapels - 4 min walk
  • Basilica of Santa Maria Novella - 4 min walk
  • San Lorenzo Church - 7 min walk
  • Fortezza da Basso - 7 min walk
  • Florence Baptistery - 7 min walk

Getting around

  • Florence Santa Maria Novella Station - 4 min walk
  • Florence-Cascine Station - 4 min drive
  • Florence (FLR-Peretola) - 22 min drive

Restaurants

  • Trattoria Enzo e Piero - 3 min walk
  • Da Nerbone - 3 min walk
  • Trattoria Il Porcospino - 4 min walk
  • La Divina Osteria - 4 min walk
  • Ciro & sons - 4 min walk

About this property

Hotel Ester

3-star shopping hotel connected to the convention centre in Santa Maria Novella
A bar/lounge, 24-hour room service and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and express check-in are on-site. All 19 soundproofed rooms provide free WiFi, free wired Internet and Select Comfort beds. Guests will appreciate conveniences such as fridges and coffee makers, while LCD TVs with satellite channels and DVD players provide a bit of entertainment.
Hotel Ester offers 19 forms of accommodation with iPod docking stations and computers. Each accommodation is individually furnished. Beds feature Select Comfort mattresses. LCD televisions come with premium satellite channels and DVD players. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Microwaves, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe Hospitality National Protocol (Italy)
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Extended parking: EUR 20 per night

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–noon: EUR 3 for adults and EUR 3 for children
  • 1 bar
  • 24-hour room service

Family friendly

  • Dry-cleaning service
  • DVD player
  • Laundry facilities
  • Microwave (on request)
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Farsi
  • Italian
  • Portuguese
  • Spanish

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Select comfort bed

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower

Entertainment

  • Computer
  • DVD player
  • iPod dock
  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Fridge

More

  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in between noon and 11:00 PM
Early check-in subject to availability
Express check-in

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 6 and younger are not allowed at this property; all guests older than 6 are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 3 for adults and EUR 3 for children (approximately)
  • Extended parking fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
The property affirms that it follows sanitisation practices of Safe Hospitality National Protocol (Italy) guidelines
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Children 6 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Ester Florence
Hotel Ester
Ester Florence
Ester Hotel Florence
Hotel Ester Hotel
Hotel Ester Florence
Hotel Ester Hotel Florence

Frequently asked questions

Can I cancel my reservation for free at Hotel Ester and receive a full refund?
Yes, Hotel Ester offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Ester cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Ester?
Extended parking is available for EUR 20 per night.
What time is check-in at Hotel Ester?
Check-in is from noon to 11:00 PM. After-hours check-in is not available.
What time is check-out at this hotel?
Checkout is at 11:00 AM.
Where is this hotel located?
Located in Santa Maria Novella, this hotel is within a 5-minute walk of Via Faenza, Medici Chapels and Basilica of Santa Maria Novella. Cathedral of Santa Maria del Fiore and San Lorenzo Church are also within 10 minutes. Florence Santa Maria Novella Station is only a 4-minute walk and Stazione Porta al Prado, Florence, Italy is 16 minutes.

Guest reviews

Overall score and ratings for Hotel Ester

4.0
Very good
156 reviews
5 - Excellent
47
4 - Good
69
3 - Okay
30
2 - Mediocre
9
1 - Poor
1
4.1
Cleanliness
4.1
Service and Staff
3.7
Property condition
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2019
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strongly recommend

This place is really good to stay.

Stayed 2 nights in Jun 2019
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place in the middle of everything! Aldo... We love you.

Stayed 2 nights in May 2019
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Ester in Florence

Florence is gorgeous at Christmas but very cold. The lights are spectacular and the FLIGHT exhibition makes it even better. Motel Ester had paid parking which is a huge plus but it isn't in an ideal area. The area is congested and run down but is only 10 minutes walk to the centre. The hotel staff were excellent, friendly and welcoming - unlike most Florentine people who are not.

Stayed 2 nights in Dec 2018
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay - Can't beat the price for location, comfort, security. Marco was very accommodating with regard to adjusting rooms, providing info, offering a.m. food. He stored our luggage on the last day until we were ready to take the train out. The hotel is within walking distance of the train station, bus station, Central Market, ATMs, and countless restaurants. The place was quiet too, although bear in mind that we were there in mid-Nov, so starting to go off-season.

Stayed 2 nights in Nov 2018
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