Title: Felicita Stay – Florence Charme Apartment Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Felicita Stay – Florence Charme Apartment Apartment with kitchen, steps from Ponte Vecchio ![TV](https://images.trvl-media.com/lodging/117000000/116140000/116131900/116131818/d165154b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 bedrooms, iron/ironing board, WiFi, bed sheets](https://images.trvl-media.com/lodging/117000000/116140000/116131900/116131818/304fda6e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/117000000/116140000/116131900/116131818/ceb7bc12.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Shower, hair dryer, bidet, towels](https://images.trvl-media.com/lodging/117000000/116140000/116131900/116131818/146c29cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining](https://images.trvl-media.com/lodging/117000000/116140000/116131900/116131818/7c1510ff.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location Close to Ponte Vecchio and Uffizi Gallery, Felicita Stay – Florence Charme Apartment has plenty to offer. Guests can connect to in-room WiFi. 8.8 Excellent ### Entire apartment 2 bedrooms1 bathroom969 sq ft ## Popular amenities - Kitchen - Air conditioning ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Felicita Stay – Florence Charme Apartment The Space This charming first-floor apartment features 2 bedrooms and 1 bathroom and offers everything you need for a comfortable and secure stay in the very center of Florence. Recently renovated and decorated with meticulous attention to detail, the apartment combines refined taste, design furniture, and modern comforts. The warm, earthy color palette creates a cozy and inviting atmosphere. The space is clean, functional, and comfortably accommodates up to 6 guests. Located on the first floor of a historic building, the apartment includes: A cozy living room with a double sofa bed, opening into a fully equipped kitchen that forms a bright, open space A spacious master bedroom with a Queen-size bed and ample closet space A second bedroom with two single beds that can be joined to form a second double bed A large family bathroom with a generous shower, located next to the master bedroom The apartment features air conditioning throughout, a flat-screen TV, and high-speed fiber optic WiFi. The kitchen is fully equipped with an oven, microwave, dishwasher, washing machine, Nespresso coffee maker, kettle, and more. A washer/dryer is also available. Stylish, quiet, and fully equipped, this apartment is ideal for families or groups of friends looking to enjoy Florence in full comfort. Guest Access The flat is entirely at your disposal. Check-in time is 3PM - 7PM As we don't have a front desk please let us know a precise arrival time at least 24h before check in date. Any late check in must be requested and approved 24h before arrival. Early and Late Check-In has an extra cost: From 12 noon to 3pm: €10 ( €15 on weekends) From 7pm to 8pm: €25 From 8pm to 10pm: €35 From 10pm to MIDNIGHT: €45 No check-in after MIDNIGHT, except for agreement made previously. Interaction with Guests We’re at your full disposal before and during your stay to answer any questions. We’re happy to share tips about Florence and its surroundings, and we can assist you in organizing: Airport transfers Private chef for lunch or dinner Private tours of Florence Day trips in Tuscany Restaurant reservations ## Property amenities ### Internet - Available in the apartment: WiFi ### Parking and transport - Car not required ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Hob - Microwave - Oven - Refrigerator - Toaster ### Bedrooms - 2 bedrooms - Bedsheets provided ### Bathroom - 1 bathroom - Bidet - Hair dryer - Shower - Towels provided ### Living spaces - Living room - Separate dining area ### Entertainment - TV ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Smoke-free property ### Services and conveniences - Iron/ironing board ### Things to do - Ecotours nearby ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - 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Kitchen - Air conditioning - Microwave - Living/dining area 7.6 Good 11 reviews £235 includes taxes & fees 8 Nov - 9 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=89338237&PinnedHotelID=89338237&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in time starts at 3:00 PM Minimum check-in age - 21 ### Check-out Check-out before 10:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts debit cards and cash On-site parties or group events are strictly prohibited Host has indicated that there is a carbon monoxide detector on the property Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher and a first aid kit This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation A car is not required for transport to and from this property ### Property is also known as toctocitalia\_105 ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.76706%2C11.25256&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CCvFX4tABLbcHml9cb_ZsDL2acU=) Firenze #### What's nearby - Ponte Vecchio - 2 min walk - 0.1 miles - Pitti Palace - 3 min walk - 0.2 miles - Uffizi Gallery - 5 min walk - 0.3 miles - Piazza della Signoria - 6 min walk - 0.4 miles - Cathedral of Santa Maria del Fiore - 11 min walk - 0.6 miles #### Getting around - Unità Tram Stop - 13 min walk - Florence (ZMS-Santa Maria Novella Train Station) - 16 min walk - Peretola Airport (FLR) - 48 min drive #### Restaurants - ‪Caffé Maioli - ‬1 min walk - ‪Signorvino Firenze - ‬2 min walk - ‪Ditta Artigianale - ‬2 min walk - ‪Palazzo Tempi Wine Bar - ‬2 min walk - ‪Ristorante Santa Felicita - ‬1 min walk ## Frequently asked questions ### Is Felicita Stay – Florence Charme Apartment pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Felicita Stay – Florence Charme Apartment? > Check-in begins at 3:00 PM. ### What time is check-out at Felicita Stay – Florence Charme Apartment? > Checkout is at 10:00 AM. ### Where is Felicita Stay – Florence Charme Apartment located? > Located in Historic Centre of Florence, this apartment building is steps away from Arno River and Ponte Vecchio. Uffizi Gallery and Pitti Palace are also within 10 minutes. Unità Tram Stop is 13 minutes by foot and Valfonda - Stazione Santa Maria Novella Tram Stop is 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Felicita Stay – Florence Charme Apartment Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 12 8 - Good 4 6 - Okay 0 4 - Poor 1 2 - Terrible 1 ### 9.6/10 Cleanliness ### 10/10 Excellent #### Tamatha L V. 27 Feb 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Location location location! I stayed here with my daughter ! Absolutely wonderful apartment & awesome location! The host was very helpful & responsive . I would definitively stay here again and recommend it to everyone! ##### Tamatha L V. Stayed 9 nights in Feb 2023 ### 10/10 Excellent #### liz f. 6 Dec 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### great location, great apartment We had a really great time in Florence. A lot of it had to do with the apartment's location and the beds' comfort! The evening view from the windows is perfect. Don't forget to visit the Church next door. ##### liz f. Stayed 4 nights in Nov 2022 ### 10/10 Excellent #### Lisa R. 18 Sept 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful Florence Apartment Great location in Oltrarno near Ponte Vecchio and walkable to all the important sites in Florence - Duomo, Accademie Gallery (the David), Pitti Palace. Beautiful place and rooms are very quiet and dark for great sleeping! ##### Lisa R. Stayed 3 nights in Aug 2022 ### 10/10 Excellent #### Michael B. 21 Apr 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Location, Location, Location! Very nice apartment at the end of the Ponte Vecchio bridge in San Spirito. Check in was a breeze and the beds, couches, chairs were very comfortable. The only negative was the sound that came from the apartment above. You could hear every step and sound from them talking walking until they went to bed. We used foam ear buds while sleeping and it worked! ##### Michael B. Stayed 7 nights in Apr 2025 ### 8/10 Good #### Carrie E. 16 Mar 2024 Liked: Cleanliness, location, listing accuracy Disliked: Check-in, communication #### Great location The flat was great and the location very central. Check was terrible. We had to wait hours in the rain for someone to come unlock the flat. Luckily there was a nice (but outdoor) restaurant with bar just below so we could drink and have pizza while we waited. We were very wet once we finally got in. ##### Carrie E. Stayed 3 nights in Jun 2023 ### 10/10 Excellent #### Gina B. 31 May 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect location The apartment is as cute as it looks the photos and is very comfortable. Beds are comfortable, a/c in every room, good water pressure, plenty of hot water, washing machine. Pitti palace/boboli gardens are about a two minute walk. Ponte Vecchio is also about a two minute walk in the other direction. Il Duomo is probably a 5-7 minute walk, and you pass by palazzo vecchio and Uffizi gallery in your way there. Great restaurants downstairs and the famous Gino’s bakery just outside of the piazza. If I come back to Florence I’ll 100% stay here again. ##### Gina B. Stayed 6 nights in May 2022 ### 8/10 Good #### Jean S. 5 Jun 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great location- roomy apartment- great A/C Location is great. A/C works well. Cafes out the front window in the piazza. This is not a noise issue with the windows closed and also does not affect the bedrooms which are located in the back of the unit. Both bedroom windows look out on dark passage way/ building. Not an issue for us because we had the windows closed and A/C on. Just a couple minor comments- supplies could have been more generous- for a 5 night stay the mini shampoo/body wash supplied was not adequate and more than the one trash can bag would have been helpful. ##### Jean S. Stayed 5 nights in May 2022 ### 10/10 Excellent #### Pam P. 1 Oct 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Florence is a kiss! Beautiful city and location. You can walk everywhere. Great food and beautiful people. We loved it. ##### Pam P. Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Aimee R. 13 Jul 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great apartment in a wonderful location! The apartment suited us perfectly for our week in Florence. It’s right outside the Ponte Vecchio in a cute little piazza. It’s within walking distance to all Florence has to offer. It gets a bit warm in mid-July but the fan and AC units sufficed most of the time. ##### Aimee R. Stayed 9 nights in Jul 2024 ### 10/10 Excellent #### Verified traveller 14 Jun 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Such a wonderful place! Excellent place and location!! ##### Verified traveller Stayed 3 nights in Jun 2023 ### 10/10 Excellent #### Stephanie T. 9 Jun 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Place to stay in Florence This apartment was perfect for our family of 4. The location is within walking distance of almost all of the sights of central Florence. There are great shops and restaurants nearby. The unit itself is the perfect size. Though located above two restaurants in the piazza, the noise was minimal with the windows closed and you couldn't hear it in the bedrooms. The beds are firm, but not uncomfortable. There is a combo washer/dryer machine but I wasn't sure how to use it. There is an inexpensive self-service laundromat nearby. The shower stall is quite small, but the water pressure is perfect. I did have some issues communicating with SweetStay. I never received an email for the second payment. But going through my first payment email I found a link, that wasn't clearly marked, that let me access my reservation and contact them easily through there. Ultimately, when it mattered, I was able to get in touch through the chat and they responded quickly. The same applies for Melanie, our check in host. She responded quickly and was able to meet us earlier than expected. This place really made our stay in Florence special and would recommend it to everyone. ##### Stephanie T. Stayed 4 nights in Jun 2023 ### 8/10 Good #### Evelyn W. 22 May 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great location on quiet piazza Contemporary stylish apartment, quiet bedrooms, good mattresses & sheets. Lumpy pillows. Repairs needed to washing machine, burnt-out lightbulb, doors not closing properly. Great gourmet supermarket around the corner, excellent wine bar a few steps away. ##### Evelyn W. Stayed 7 nights in May 2023 ### 8/10 Good #### Christina S. 12 Mar 2023 Liked: Check-in, communication, location, listing accuracy #### Right in the middle of everything The apartment was exactly as described and its location is perfect! The kitchen eqipment is a hodgepodge of items not always matching up. TV and heating difficult to keep working. A great stay in Fireza, Thank you. ##### Christina S. Stayed 4 nights in Mar 2023 ### 10/10 Excellent #### Patrick D. 28 Oct 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Charming and Location, Location, Location This is a perfect spot in the heart of things, on a cute square, maybe 100 yards/meters from the ponte Vecchio. We traveled as a family of four with 2 of our adult children, visiting our daughter studying in the area. She has her own place where she stayed but could easily have crashed on the couch if we had needed. Enjoyed many of the shops nearby and happened into Boboli gardens and enjoyed an afternoon hike in the unexpected vastness we found there. Take your pick of shopping, restaurants, or tourist spots all within an easy walk. ##### Patrick D. Stayed 3 nights in Oct 2022 ### 2/10 Terrible #### Barbara K. 22 Oct 2022 Disliked: Check-in, communication, listing accuracy #### 6 nights in Florence Nice location and quiet sleeping at night. Problems were sewer gas smell in bathroom, and was difficult spending anytime in bathroom due to the sewer smell. uncomfortable beds, surly, man who checked us in,was close to an hour late, as we waited outside the apartment. No apologies for being late. We received several emails reminding us of late charges of 25E, every hour if we were late…….with no apology or updates to us, when he was late. Kitchen is minimal, very few dishes, and no written information on how to use the dishwasher,laundry, TV screen……so was useless during our 6 nights stay. Poor customer service all around. We do not recommend this apartment and would not stay here again. ##### Barbara K. Stayed 6 nights in Sep 2022 ### 10/10 Excellent #### Sara S. 7 Jun 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Fantastic property We really enjoyed the apartment and set up during our recent stay. Timely and helpful communication from property management including arrangements for taxi to/from train station for 5. The apartment had everything we needed and we especially appreciated the washer dryer and multiple bathrooms. Also grateful for later check out on our final day which allowed for a more organized departure. We’d definitely stay here again if we are back to Rome with 5 or more in our group. ##### Sara S. Stayed 2 nights in May 2022 ### 4/10 Poor #### Michael J W. 21 May 2022 Liked: Cleanliness, check-in, location Disliked: Communication #### Great Location But Unit in Disrepair Living area had a broken down sofa so very difficult to be comfortable. No end tables so we were using dining chairs. Burnt out bulbs throughout. Insufficiently outfitted kitchen. Only 2 small coffee mugs for a unit that boasted up to 6 guests. No toilet paper, no paper towels, one dirty dish towel and no dish cloths. Only 2 towels allowed per person. Pillows were old and ragged and 4 of 8 didn’t have pillowcases. The polyester filling on one was leaking out. The bathroom was fine but the shower tiny so don’t drop anything! We contacted the host promptly with the list of problems and though they confirmed receipt, nothing was done other than a box of 6 mugs showing up 12 hours before we checked out. It’s a shame because the location is great and the unit charming. Other than the issue with the couch everything could have been dealt with cheaply. You can buy the bits missing for little and replacing that couch could make this a 5 star property. ##### Michael J W. Stayed 4 nights in May 2022 ### 10/10 Excellent #### Greg H. 2 Apr 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy ##### Greg H. Stayed 5 nights in Mar 2025