Title: Dimora Palanca Boutique & SPA Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Dimora Palanca Boutique & SPA Colonial hotel with full-service spa and 24-hour front desk ![Garden](https://images.trvl-media.com/lodging/70000000/69370000/69361200/69361169/6b014043.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/70000000/69370000/69361200/69361169/bc6d42a1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/70000000/69370000/69361200/69361169/a65aadb6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Massages](https://images.trvl-media.com/lodging/70000000/69370000/69361200/69361169/b8fa27bd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/70000000/69370000/69361200/69361169/5587ae8b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Dimora Palanca Boutique & SPA creates a peaceful haven in Florence's Historic Center. Guests enjoy fine dining at Ristorante Dimora Palanca and rejuvenating treatments at SPA Dimora. The boutique hotel provides in-room WiFi and multilingual staff to enhance the experience. 9.4 Exceptional ## Popular amenities - Bar - Spa - Pet-friendly - Parking available - Room service - Laundry £310 includes taxes & fees 23 Oct - 24 Oct ## Room options ### Check availability for these dates # Tonight [Sept 22 - Sept 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-22&endDate=2025-09-23&selected=69361169&PinnedHotelID=69361169&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-22&endDate=2025-09-23&selected=69361169&PinnedHotelID=69361169&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 23 - Sept 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-23&endDate=2025-09-24&selected=69361169&PinnedHotelID=69361169&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-23&endDate=2025-09-24&selected=69361169&PinnedHotelID=69361169&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=69361169&PinnedHotelID=69361169&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=69361169&PinnedHotelID=69361169&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=69361169&PinnedHotelID=69361169&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=69361169&PinnedHotelID=69361169&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![Deluxe Double Room Single Use, 1 Double Bed, Private Bathroom | 1 bedroom, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/70000000/69370000/69361200/69361169/d786ce44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room Single Use, 1 Double Bed, Private Bathroom ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Plasma TV Hypo-allergenic bedding - 161 sq ft - Sleeps 1 - 1 Double Bed ![Honeymoon Suite, Garden View, Garden Area | Private spa tub](https://images.trvl-media.com/lodging/70000000/69370000/69361200/69361169/4849a980.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Suite, Garden View, Garden Area 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Plasma TV - 377 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Single Bed ![Junior Suite, Bathtub, Garden View | Private spa tub](https://images.trvl-media.com/lodging/70000000/69370000/69361200/69361169/26a81532.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Bathtub, Garden View 9.0 Wonderful 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Private indoor hot tub Air conditioning Heating Connecting rooms available Plasma TV - 344 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Family Suite, Garden View, Garden Area | Living area | Plasma TV](https://images.trvl-media.com/lodging/70000000/69370000/69361200/69361169/3a90125c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, Garden View, Garden Area ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Plasma TV - 377 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Large Single Bed ![1 bedroom, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/70000000/69370000/69361200/69361169/6307bc53.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed, Non Smoking, Tower 9.0 Wonderful 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Plasma TV Hypo-allergenic bedding - 226 sq ft - Sleeps 2 - 1 Double Bed ![Classic Double Room, Garden View, Annex Building | 1 bedroom, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/70000000/69370000/69361200/69361169/6efd0e62.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room, Garden View, Annex Building ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Plasma TV Hypo-allergenic bedding - 194 sq ft - Sleeps 2 - 1 Queen Bed ![1 bedroom, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/70000000/69370000/69361200/69361169/4cc2d3f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Hot Tub, Tower 9.0 Wonderful 4 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Connecting rooms available Plasma TV Hypo-allergenic bedding - 291 sq ft - Sleeps 2 - 1 Queen Bed ![1 bedroom, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/70000000/69370000/69361200/69361169/b98a2304.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, Sauna, Executive Level ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Private indoor hot tub Air conditioning Heating Connecting rooms available - 495 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Single Bed ## You may also like Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2540000/2531300/2531208/91c84b6a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Relais Piazza Signoria Historic Centre of Florence - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Dimora-Palanca.h69361169.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Dimora-Palanca.h69361169.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.77823%2C11.24189&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ym9iSxcm_His6XNxZHfoc1XFda8=) Via della Scala, 72, Florence, FI, 50123 #### What's nearby - Piazza di Santa Maria Novella - 11 min walk - 0.6 miles - Cathedral of Santa Maria del Fiore - 16 min walk - 0.9 miles - Piazza del Duomo - 18 min walk - 1.0 mile - Ponte Vecchio - 19 min walk - 1.0 mile - Uffizi Gallery - 7 min drive - 1.1 miles #### Getting around - Porta al Prato Station - 5 min walk - Porta al Prato - Leopolda Tram Stop - 5 min walk - Peretola Airport (FLR) - 20 min drive #### Restaurants - ‪Caffè Arcobaleno - ‬5 min walk - ‪Haveli - ‬3 min walk - ‪Sapienti & Crociani - Pasticceria Ristorante Pizzeria - ‬5 min walk - ‪Casa Ciabattini - ‬3 min walk - ‪Il Gusto Di Xinge - ‬2 min walk ## About this property ### Dimora Palanca Boutique & SPA Luxury hotel remodelled in 2021 and located near Cathedral of Santa Maria del Fiore Close to Ponte Vecchio and Uffizi Gallery, Dimora Palanca Boutique & SPA provides a garden, a hair salon and dry cleaning/laundry services. Treat yourself to a massage at the on-site spa. Be sure to enjoy a meal at Ristorante Dimora Palanca, the on-site fine-dining restaurant. Free in-room WiFi, with a speed of 25+ Mbps, and a bar are available to all guests. Additional perks include: - Buffet breakfast (surcharge), self-parking (surcharge) and multilingual staff - A 24-hour front desk, tour/ticket information and a porter/bellboy - Coffee/tea in reception, a lift and smoke-free property Room features All guest rooms are individually furnished, and boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-friendly workspaces. Other amenities include: - Hypo-allergenic bedding, pillowtop mattresses and down duvets - Bathrooms with rainfall showers and bidets - Plasma TVs with satellite channels - Wardrobes/cupboards, workout equipment and coffee/tea makers ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Onsite parking available only on request - Uncovered parking on site (EUR 20 per day) - Limited on-site parking - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 30 for adults and EUR 15 for children - A bar/lounge - A restaurant - Coffee and tea in common areas - Couples/private dining - Private picnics - Snack bar/deli ### Restaurants on site - Bar Dimora Palanca - Ristorante Dimora Palanca ### Things to do - Full-service spa ### Family friendly - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Guidebooks - Hair salon - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service ### Outdoors - Garden ### Full-service spa - In-room massages - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 7 accessible parking spaces - Lift (80 centimetre wide door) - Smooth flooring in public areas - Tile flooring in public areas - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (80 centimetre high) - Wheelchair-accessible restaurant ### More - 2 buildings - 2 floors - Built in 1850 - Colonial architecture - Renovated entire property - January 2021 - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - Bathtub or shower - Bidet - Dressing gowns - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - Plasma TV with satellite channels ### Food and drink - 24-hour room service - Champagne service - Coffee/tea maker - Espresso maker - Free bottled water - Minibar - Restaurant dining guides ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Free local calls - Heating - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - Phone - Safe - Soundproofed rooms - Workout equipment ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 30 per pet (varies based on length of stay) Service animals are welcome, and are exempt from fees 2 total (up to 5 kg per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Cots (infant beds) are available for EUR 30 per day ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights - Spa fee: EUR 35 per person, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 30 for adults and from EUR 15 for children - Uncovered self-parking fee: EUR 20 per day - Pet fee: EUR 30 per pet (varies based on length of stay) - Service animals are exempt from fees - Crib (infant bed) fee: EUR 30 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking This property accepts credit cards, debit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number IT048017A1U7SQK9MM If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Dimora Palanca Dimora Palanca & Spa Florence Dimora Palanca Boutique & SPA Hotel Dimora Palanca Boutique & SPA Florence Dimora Palanca Boutique & SPA Hotel Florence ## Frequently asked questions ### Is Dimora Palanca Boutique & SPA pet-friendly? > Yes, this property allows pets (limit 2 total) with a maximum weight of up to 5 kg per pet. There's a fee of EUR 30 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much does it cost to stay at Dimora Palanca Boutique & SPA? > As of 22 Sept 2025, prices found for a 1-night stay for 2 adults at Dimora Palanca Boutique & SPA on 23 Oct 2025 start from £309.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Florence-Hotels-Dimora-Palanca.h69361169.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Dimora Palanca Boutique & SPA? > Self-parking is available for EUR 20 per day. Limited spots are available. ### What time is check-in at Dimora Palanca Boutique & SPA? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Dimora Palanca Boutique & SPA? > Checkout is at noon. ### Where is Dimora Palanca Boutique & SPA located? > Located in Historic Centre of Florence, this luxury hotel is within a 15-minute walk of The New Florence Opera House, Basilica of Santa Maria Novella and Piazza di Santa Maria Novella. Cathedral of Santa Maria del Fiore and Ponte Vecchio are also within 1 mile (2 km). Porta al Prato - Leopolda Tram Stop and Fratelli Rosselli Tram Stop are within a 5-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Dimora Palanca Boutique & SPA Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 10 Cleanliness ### 9.2 Amenities ### 9.4 Staff & service ### 9.8 Eco-friendliness ### 9.8 Property conditions & facilities 10 - Excellent 41 8 - Good 4 6 - Okay 4 4 - Poor 1 2 - Terrible 1 ### 10/10 Excellent #### Chad 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property is beautiful and quiet. Would stay there again. ##### Chad Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Jennifer 10 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel. Quiet. Room was extremely spacious, modern, comfortable and impeccably clean. Great espresso in the room! The staff was extremely courteous. The location was perfect. Quiet area, yet walkable to all of Florence’s main attractions. 8 minute walk from the train station which was great for travelling, and most organized tours leave from around there. Would absolutely stay here again. ##### Jennifer Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Joris 14 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel! Very, very friendly staff! ##### Joris Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Vandana 21 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff went out of their way to be helpful with all queries ##### Vandana Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Suha 6 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Florence The hotel’s location is fantastic, and the staff are friendly and responsive. ##### Suha Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### david 27 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 2nd time here. Excellent property, staff and the hotel is top notch ##### david Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Haddil 21 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Elopement Stay We had our elopement at this amazing hotel. Really lovely staff and concierge, made us feel like royals. The spa area is extraordinary and private. The suite is stunning with a jacuzzi and turkish steamroom. (Beautiful ceiling fresco in the bedroom). It's a neat boutique hotel with history back to 1860's. There's space for parking but it's not far from the centre, a short walking distance. ##### Haddil Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Eleni 6 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gia was exceptional. He went out of his way to make us feel welcome and went above and beyond for us. This boutique hotel is a must stay. The thoughtful architecture, atmosphere, and small details all stand out. The bedding was luxurious and comfortable and the shower and products were outstanding. We can’t wait to visit again soon. 5 stars. ##### Eleni Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Noluthando 23 Aug 2024 Liked: Cleanliness, amenities, property conditions & facilities It’s a lovely small hotel. Rooms modern furnished and quite spacious. Bathtubs a jacuzzi. Loved the hotel save for a very limited breakfast menu. ##### Noluthando Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Christopher 12 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Christopher Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### KA CHUN 17 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent services Exceptional services Beautiful hotel ##### KA CHUN Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Roberto 2 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Loves it! ##### Roberto Stayed 3 nights in Jun 2024 ### 8/10 Good #### Sarah 6 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a lovely stay however we wouldn’t say it is a 5 star more a very good 4 star. No coffee/tea making facilities in room and breakfast choice quite limited. Staff were friendly. ##### Sarah Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Jessica 13 Sept 2022 Liked: Cleanliness This property is a jewel 💎 I absolutely loved the staff, everyone so kind. Keep it up!! ##### Jessica Stayed 3 nights in Sep 2022 ### 6/10 Okay #### Kamalesh 14 May 2025 Liked: Staff & service The bathroom had a sewage smell which they tried to fix - with partial success. Breakfast was not good. Room temperature could not be set thru room thermostat - you need to call guest services and tell them the temperature you want & then they set it. Their concierge services seems to be third party - only reachable thru WA messages! They take little interest in really helping you - not surprising given the exchange is mandated thru WA. Overall very disappointing for a property that labels itself as a 5-star. ##### Kamalesh Stayed 2 nights in May 2025 ### 6/10 Okay #### bonnie 5 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities #### Hmmmm A beautiful hotel that lacks an atmosphere. Lovely room but the linen needs a serious makeover; it was not a 5\* linen!! The room needs a coffee machine as at £300 a night and being offered coffee in the morning, was not expecting a €30 bill for a simple drink!!! A rip off! And ##### bonnie Stayed 1 night in Dec 2023 ### 8/10 Good #### Bonnie 12 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities Pretty property but the location is very loud and inconveniently located. The staff was very kind and efficient but I arrived around 7:00pm at the end of a very long drive to find that the kitchen was closed and there were no reservations to be had nearby. Settled for a pizza from the closest place, an hour round trip when you added waiting for the pizza. I resigned myself to a long bath instead only to find that the jets did not function. Not exactly the 5 star experience I was anticipating on my last night in Italy. ##### Bonnie ### 8/10 Good #### Lynne 1 Apr 2024 Liked: Cleanliness The property is extremely well appointed from a design standpoint, but there is a serious lack of sufficient staffing to operate at the standards of a five star hotel. There is no one around in the evening except one person at the front desk who is trying to check in latecomers, order taxis, make dinner reservations and deliver room service. The bar was closed and there is no restaurant other than at breakfast. Room service is a bar type menu, I cannot quite fathom how you can design such a beautiful hotel and not staff it properly. Plus the parking is very tricky, and the streets surrounding the hotel are high traffic, busy streets with buses and trams. The neighborhood is not that far from the center but the walk is quite unattractive. It is, however, close to the train station, so that is a positive if you are arriving by train. I drove. I would consider staying again only when they finish the spa, restaurant and bar. In the meantime, one should prepare to seek out these facilities elsewhere. A positive recommendation goes to Klaudija and Matteo. They did their best to help me… ##### Lynne Stayed 3 nights in Mar 2024 ### 2/10 Terrible #### Kerry 11 Aug 2025 ##### Kerry Stayed 6 nights in Aug 2025 ### 6/10 Okay #### Kathleen 18 Jul 2025 Liked: Cleanliness, property conditions & facilities ##### Kathleen Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Getulio 10 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort muito boa ##### Getulio Stayed 2 nights in May 2025 ### 10/10 Excellent #### PAULO 4 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort EXCEENTE! ##### PAULO Stayed 3 nights in May 2025 ### 8/10 Good #### Farah 4 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Farah Stayed 5 nights in May 2025 ### 10/10 Excellent #### alberto 19 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### alberto Stayed 2 nights in May 2025 ### 10/10 Excellent #### alberto david 17 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### alberto david Stayed 1 night in May 2025 ## Expedia's Latest Trends ### Hotels > [Hotel degli Orafi](https://www.expedia.co.uk/Florence-Hotels-Hotel-Degli-Orafi.h970861.Hotel-Information) > > [B&B Hotel Firenze Pitti Palace al Ponte Vecchio](https://www.expedia.co.uk/Florence-Hotels-Hotel-Pitti-Palace-Al-Ponte-Vecchio.h17378.Hotel-Information) > > [QK Costa58 Home Tower](https://www.expedia.co.uk/Florence-Hotels-QK-Costa58-Home-Tower.h21056347.Hotel-Information) > > [Plus Florence - Hostel](https://www.expedia.co.uk/Florence-Hotels-Plus-Florence-Hostel.h4125332.Hotel-Information) > > [Residenza D'Epoca Palazzo Galletti](https://www.expedia.co.uk/Florence-Hotels-Residenza-DEpoca-Palazzo-Galletti.h1851785.Hotel-Information) > > [Hotel Calimala Florence](https://www.expedia.co.uk/Florence-Hotels-Hotel-Calimala.h37955169.Hotel-Information) > > [Le Stanze del Duomo](https://www.expedia.co.uk/Florence-Hotels-Le-Stanze-Del-Duomo.h7519914.Hotel-Information) > > [Il Perseo](https://www.expedia.co.uk/Florence-Hotels-Il-Perseo.h2693693.Hotel-Information) > > [Hotel Paris](https://www.expedia.co.uk/Florence-Hotels-Hotel-Paris.h54104.Hotel-Information) > > [The Social Hub Florence Lavagnini](https://www.expedia.co.uk/Florence-Hotels-The-Social-Hub-Florence-Lavagnini.h23198289.Hotel-Information) > > [Hotel Ville sull'Arno](https://www.expedia.co.uk/Florence-Hotels-Hotel-Ville-SullArno.h521255.Hotel-Information) > > [Grand Hotel Cavour](https://www.expedia.co.uk/Florence-Hotels-Grand-Hotel-Cavour.h10993.Hotel-Information) > > [Cerretani Hotel Firenze - MGallery Collection](https://www.expedia.co.uk/Florence-Hotels-Hotel-Cerretani-Mgallery-Collection.h2345.Hotel-Information) > > [Monna Lisa](https://www.expedia.co.uk/Florence-Hotels-Hotel-Monna-Lisa.h1230.Hotel-Information) > > [Palazzo Lorenzo Hotel Boutique & Spa](https://www.expedia.co.uk/Florence-Hotels-Palazzo-Lorenzo-Hotel-Boutique-Spa.h15547248.Hotel-Information) > > [Gallery Hotel Art - Lungarno Collection](https://www.expedia.co.uk/Florence-Hotels-Gallery-Hotel-Art-Lungarno-Collection.h14614.Hotel-Information) > > [IQ Hotel Firenze](https://www.expedia.co.uk/Florence-Hotels-IQ-Hotel-Firenze.h89035039.Hotel-Information) > > [Corona D'italia](https://www.expedia.co.uk/Florence-Hotels-Hotel-Corona-DItalia.h799996.Hotel-Information) > > [Hotel Berchielli](https://www.expedia.co.uk/Florence-Hotels-Hotel-Berchielli.h521260.Hotel-Information) > > [Bernini Palace](https://www.expedia.co.uk/Florence-Hotels-Bernini-Palace.h13999.Hotel-Information) > > [Forte16 View & Spa](https://www.expedia.co.uk/Florence-Hotels-Forte16.h8071708.Hotel-Information) > > [Hotel Milu Florence](https://www.expedia.co.uk/Florence-Hotels-Milu-Hotel.h15495681.Hotel-Information) > > [Il Rivalta - Place of Charme](https://www.expedia.co.uk/Florence-Hotels-Alfieri-Signature-Suites.h45790281.Hotel-Information) > > [Hotel Centrale](https://www.expedia.co.uk/Florence-Hotels-Relais-Hotel-Centrale-Residenza-D-Epoca.h2066602.Hotel-Information) > > [Hotel Cantoria](https://www.expedia.co.uk/Florence-Hotels-Hotel-Cantoria.h10939902.Hotel-Information) > > [Hotel Continentale - Lungarno Collection](https://www.expedia.co.uk/Florence-Hotels-Continentale-Lungarno-Collection.h905768.Hotel-Information) > > [Casual Rinascimento Firenze Hotel](https://www.expedia.co.uk/Florence-Hotels-Casual-Rinascimento-Firenze-SPA.h89410886.Hotel-Information) > > [Hotel Accademia](https://www.expedia.co.uk/Florence-Hotels-Hotel-Accademia.h1492705.Hotel-Information) > > [Hotel La Fortezza](https://www.expedia.co.uk/Florence-Hotels-Hotel-La-Fortezza.h899824.Hotel-Information) > > [Grand Hotel Baglioni](https://www.expedia.co.uk/Florence-Hotels-Grand-Hotel-Baglioni.h6371.Hotel-Information)