Title: Casa Howard Firenze - Residenza d'Epoca Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Casa Howard Firenze - Residenza d'Epoca This historic residence near Florence's Cathedral offers a warm retreat with a rooftop terrace showcasing panoramic views of the Renaissance city ## Photo gallery for Casa Howard Firenze - Residenza d'Epoca ![Front of property - Casa Howard Firenze - Residenza d'Epoca (Florence)](https://images.trvl-media.com/lodging/3000000/2530000/2527500/2527448/bc482775.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hallway - Casa Howard Firenze - Residenza d'Epoca (Florence)](https://images.trvl-media.com/lodging/3000000/2530000/2527500/2527448/cb468ba5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite | Hypo-allergenic bedding, down duvets, individually decorated - Casa Howard Firenze - Residenza d'Epoca (Florence)](https://images.trvl-media.com/lodging/3000000/2530000/2527500/2527448/a16a3faf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Tasting room - Casa Howard Firenze - Residenza d'Epoca (Florence)](https://images.trvl-media.com/lodging/3000000/2530000/2527500/2527448/e821f374.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite | Hypo-allergenic bedding, down duvets, individually decorated - Casa Howard Firenze - Residenza d'Epoca (Florence)](https://images.trvl-media.com/lodging/3000000/2530000/2527500/2527448/4b16a11d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Casa Howard Firenze - Residenza d'Epoca is steps from the Cathedral of Santa Maria del Fiore. Start your day with free breakfast, then enjoy city views from the rooftop terrace. The property offers in-room WiFi, a peaceful garden, and easy access to Ponte Vecchio. ## Reviews 8.4 Very good ## Popular amenities - Pet-friendly - Free Wi-Fi - Air-conditioning - Bar - Laundry room £116 includes taxes & fees 24 Jan - 25 Jan ## Room options ### Check availability for these dates Tonight [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=2527448&PinnedHotelID=2527448&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=2527448&PinnedHotelID=2527448&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=2527448&PinnedHotelID=2527448&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=2527448&PinnedHotelID=2527448&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2527448&PinnedHotelID=2527448&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2527448&PinnedHotelID=2527448&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2527448&PinnedHotelID=2527448&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2527448&PinnedHotelID=2527448&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 6 of 6 rooms ### View all photos for Suite ![Suite | Hypo-allergenic bedding, down duvets, individually decorated](https://images.trvl-media.com/lodging/3000000/2530000/2527500/2527448/8b7c9873.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Flat-screen TV Hypo-allergenic bedding Down duvet Private bathroom - 431 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Classic Double Room ![Classic Double Room | Hypo-allergenic bedding, down duvets, individually decorated](https://images.trvl-media.com/lodging/3000000/2530000/2527500/2527448/151b275b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room 10.0 Exceptional 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Flat-screen TV Hypo-allergenic bedding Down duvet Bidet - 161 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Double Room ![Deluxe Double Room | Hypo-allergenic bedding, down duvets, individually decorated](https://images.trvl-media.com/lodging/3000000/2530000/2527500/2527448/77304bd2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 10.0 Exceptional 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Flat-screen TV Hypo-allergenic bedding Down duvet Bidet - 269 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Room ![Superior Room | Hypo-allergenic bedding, down duvets, individually decorated](https://images.trvl-media.com/lodging/3000000/2530000/2527500/2527448/f667f50a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Flat-screen TV Hypo-allergenic bedding Down duvet Bidet - 194 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Camera Prestige ![Camera Prestige | Hypo-allergenic bedding, down duvets, individually decorated](https://images.trvl-media.com/lodging/3000000/2530000/2527500/2527448/10c1564a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Camera Prestige ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Flat-screen TV Hypo-allergenic bedding Down duvet Bidet - 280 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Camera prestige con Terrazzo ![Camera prestige con Terrazzo | Hypo-allergenic bedding, down duvets, individually decorated](https://images.trvl-media.com/lodging/3000000/2530000/2527500/2527448/6a99f493.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Camera prestige con Terrazzo ### Highlights Deck/patio Soundproofed Individually furnished Individually decorated Air conditioning Flat-screen TV Hypo-allergenic bedding Down duvet - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Casa-Howard-Firenze-Residenza-DEpoca.h2527448.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Casa-Howard-Firenze-Residenza-DEpoca.h2527448.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.77423%2C11.24744&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=r6huM-nUOIv2HIUjRajkv4dwW3I=) Via della Scala, 18, Florence, FI, 50123 #### What's nearby - Piazza di Santa Maria Novella \- 2 min walk \- 0.1 miles - Basilica of Santa Maria Novella \- 5 min walk \- 0.3 miles - Central Market \- 7 min walk \- 0.4 miles - Cathedral of Santa Maria del Fiore \- 10 min walk \- 0.5 miles - Ponte Vecchio \- 11 min walk \- 0.6 miles #### Getting around - Alamanni - Stazione Santa Maria Novella Tram Stop - 3 min walk - Florence Santa Maria Novella Station - 5 min walk - Peretola Airport (FLR) - 10 min drive #### Restaurants - ‪Osteria Pastella - ‬1 min walk - ‪The Joshua Tree Pub - ‬1 min walk - ‪Croce Di Malta - ‬3 min walk - ‪La Grotta di Leo - ‬1 min walk - ‪Trattoria Dall’Oste - ‬3 min walk ## About this property ### Casa Howard Firenze - Residenza d'Epoca Luxury upscale property near Cathedral of Santa Maria del Fiore Near Fortezza da Basso and Piazza del Duomo, Casa Howard Firenze - Residenza d'Epoca provides free breakfast, an airport shuttle and a rooftop terrace. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and laundry facilities. Other perks at this property include: - A round-trip airport shuttle (surcharge), express check-out and tour/ticket information - Laundry services, multilingual staff and outdoor furniture - Luggage storage, a lift and smoke-free property Room features All rooms are individually furnished, and include comforts such as heated floors and air conditioning, as well as perks such as free WiFi and sound-insulated walls. Extra conveniences in all rooms include: - Hypo-allergenic bedding and down duvets - Bidets, baths or showers and free toiletries - Flat-screen TVs with cable channels - Heated floors, electric kettles and heating ## Similar properties ![Interior entrance](https://images.trvl-media.com/lodging/8000000/7280000/7272500/7272498/0221bc59.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Al Palazzo del Marchese di Camugliano Historic Centre of Florence - Pet-friendly - Free Wi-Fi - Air-conditioning - Parking available 9.6 Exceptional 345 reviews £190 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=7272498&PinnedHotelID=7272498&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/78000000/77920000/77913900/77913850/d1793597.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa G. 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Air-conditioning - Gym 9.0 Wonderful 832 reviews £181 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=2345&PinnedHotelID=2345&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available from 7:00 AM to midnight (EUR 25 per day) - 24-hour return airport shuttle (surcharge) - Limited on-site parking ### Food and drink - Free breakfast available daily 8:00 AM to 10:00 AM - A bar/lounge - Couples/private dining ### Things to do - Private wine tours - Wine tasting room ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden - Outdoor furniture - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Lift ### More - 2 floors - Built in 2004 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Down comforter - Hypo-allergenic bedding ### Bathroom - Bathtub or shower - Bidet - Free toiletries - Hair dryer - Towels provided ### Entertainment - Flat-screen TV with digital channels ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service ### More - Air conditioning (climate-controlled) - Desk - Heated floor - Heating (climate-controlled) - Individual decor - Individual furnishings - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 10:00 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Late check-in fee for check-in between 11:00 PM and 8:00 AM Minimum check-in age - 18 ### Check-out Check-out before 11 AM Late check-out subject to availability Late check-out fee: EUR 30 Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation The front desk is open daily from 8:00 AM - 9:00 PM Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets stay for free Service animals are welcome, and are exempt from fees Up to 5 kg per pet Restrictions apply; for more information contact the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 36 per vehicle (one way) - Nearby parking fee: EUR 25 per day (131 ft away; open 7:00 AM to midnight) - Early check-in is available for a fee (subject to availability) - Late check-in fee for check-in between 11:00 PM and 8:00 AM - Late check-out fee: EUR 30 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards, debit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number IT048017B924YWURRN If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Casa Howard Casa Howard Florence Casa Howard House Casa Howard House Florence Casa Howard Guest Houses Hotel Florence Casa Howard Guesthouse Florence Casa Howard Guesthouse Casa Howard Casa Howard Firenze Residenza d'Epoca Casa Howard Firenze - Residenza d'Epoca Inn Casa Howard Firenze - Residenza d'Epoca Florence Casa Howard Firenze - Residenza d'Epoca Inn Florence ## Frequently asked questions ### Is Casa Howard Firenze - Residenza d'Epoca pet-friendly? ### How much does it cost to stay at Casa Howard Firenze - Residenza d'Epoca? ### How much is parking at Casa Howard Firenze - Residenza d'Epoca? ### What time is check-in at Casa Howard Firenze - Residenza d'Epoca? ### What time is check-out at Casa Howard Firenze - Residenza d'Epoca? ### Does Casa Howard Firenze - Residenza d'Epoca provide a shuttle to the airport? ### Where is Casa Howard Firenze - Residenza d'Epoca located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Casa Howard Firenze - Residenza d'Epoca Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.8 Location ### 8.4 Staff & service ### 8.4 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 119 8 - Good 77 6 - Okay 39 4 - Poor 12 2 - Terrible 8 ## Reviews ### 10/10 Excellent #### Elizabeth 14 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities We were thrilled to ##### Elizabeth Stayed 4 nights in May 2025 ### 10/10 Excellent #### Julie 7 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Unique and friendly boutique hotel We had a wonderful stay at this lovely boutique hotel within walking distance of most major museums. Casa Howard was very clean, and the breakfast-to-order served to the room every morning was extraordinary. We had 2 rooms - one with a lovely little balcony. Our room had a large bathroom with a shower. The second room only had a large bathtub with a handheld shower. We were traveling with an older family member and it was very difficult for him to get in and out of the bathtub. Otherwise we loved the hotel and especially appreciated the great suggestions and assistance from the concierge. They arranged taxis, recommended restaurants, and were happy to chat. We felt well looked-after. We will be back! ##### Julie Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### laura 3 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The decor, the staff, the hospitality and the morning breakfast were all impeccable! Such a beautiful place to stay - great location! ##### laura Stayed 1 night in Jun 2024 ### 10/10 Excellent #### PULIDO 15 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very cute hotel ##### PULIDO Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### glen 15 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Comfy and convenient, polite staff. ##### glen Stayed 2 nights in May 2024 ### 10/10 Excellent #### Nerija 26 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed in the Double Zebra Room and it was honestly one of the most beautifully designed rooms. Super clean, spacious, and full of personality. Breakfast in bed was a lovely touch - arrived right on time and really good. I also loved that they use Officina Profumo toiletries, such a nice detail. Overall, a really special stay in Florence. ##### Nerija Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Isabelle 14 Feb 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### “Hotel” boutique de charme par excellence Fabulous résidence boutique. Don’t miss the charm of this place and its fantastic location! ##### Isabelle Stayed 1 night in Feb 2022 ### 10/10 Excellent #### Tom 20 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Unique small guest house with no two rooms alike. Great scrambled eggs and fresh fruit. Staff could not have been friendlier or more helpful! We will definitely stay here again if we make it back to Florence! ##### Tom Stayed 2 nights in Sep 2022 ### 10/10 Excellent #### Barbara 3 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities This guest house captures the romance of Florence. The Library is beautiful, quiet and comfortable. Chic decor throughout the property. The breakfast is delicious! Hotel staff are friendly and helpful. Close to transportation, shopping and dining. ##### Barbara Stayed 3 nights in May 2023 ### 6/10 Okay #### Susan 17 Oct 2023 Disliked: Staff & service Very convenient to train station. Bed was hard and uncomfortable although decor was beautiful. Breakfast was delicious and arrived very timely. Staff was not very welcoming and tried to charge us a late fee although arrived before 10pm. ##### Susan Stayed 3 nights in Oct 2023 ### 4/10 Poor #### Michael 30 Oct 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Creepy ##### Michael ### 10/10 Excellent #### Erin 2 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Casa Howard truly exceeded my expectations in every aspect. Firstly, the convenient location made exploring the city a breeze. Easy walk to the Uffizi and Duomo! The hotel's beautiful decor created a charming ambiance, and the unique room designs added a touch of character. We ended up upgrading our room halfway thru our weeklong stay to try out another room with a tub. However, what truly stood out was the incredibly helpful staff, who went above and beyond to ensure my comfort throughout my visit. I highly recommend Casa Howard to anyone looking for a memorable and enjoyable stay in Florence. ##### Erin Stayed 6 nights in Apr 2024 ### 4/10 Poor #### Verified traveller 25 Oct 2015 Disliked: Property conditions & facilities, room comfort #### Hard to find/funky smell!! The pictures that you see on hotel.com are nothing like the place. We stayed in the garden room and to get tho said room, you go thru a sitting area, this area has a nasty, horrible smell. The room is tiny, the decor is very odd. The bed was comfortable but there was mosquitos in our room. breakfast is served in your room. Location is good and the staff was very nice. ##### Verified traveller ### 2/10 Terrible #### Raymond 25 Sept 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible place to stay The photo and descriptions of the hotel on the advertised web page are misleading, the place is very dirty, you can't use the shower as it's tiny and very dirty. We stayed one night and next morning when packing my luggage there was a spider over my luggage, I had to leave the place first thing in the morning as thus was worse place I ever stayed at. ##### Raymond ### 4/10 Poor #### Eka the World Traveller 10 Mar 2013 Liked: Cleanliness, staff & service #### Okay hotel Every rooms has different therms, which is nice, if the a/c, wifi and tv works properly. The hotel manager/ front desk/ cleaning lady/ room service, a Filipino lady, was very friendly and helpful. I don't like the location and the house # is very small. You will miss it if you blink. Will not return ##### Eka the World Traveller ### 8/10 Good #### Drew 2 Jul 2022 Liked: Staff & service Booked this last minute from a flight cancellation. The staff was great and very accomodating with recommendations and stowing our luggage long after check-out. The room itself was so-so: had a smell, air conditioner made the room humid, no hand towells, and missing outlets left open for some reason. Rated a 4 star online, but in Italy all 4's are really 3's. All-in-all, it served it's purpose and was close to the train station. ✌️ ##### Drew Stayed 1 night in Jun 2022 ### 6/10 Okay #### David 13 Sept 2023 We stayed 4 nights at Casa Howard. The property is conveniently located in the heart of the historic center with easy walking access to all the main attractions. We stayed in the camel room and it was fairly spacious. Our main concerns was that we had a leaking AC unit that was not fixed and so we had to lay a towel on the ground to soak up the water everyday. It also made a loud dripping sound that echoed in the room at night making it difficult for any light sleeper. It is also very loud in the morning due to breakfast service, so if you like to sleep in you’ll be woken up at 8-9am everyday. We didn’t try any of the food on their in-house menu but it looked good. Overall, the location was the best part of the stay and I would check out other neighbouring options before rebooking here. It is also worth noting that none of the rooms have a safe, so if you have valuables that you’d prefer to store in a safe while you’re gone that won’t be possible. If you have a car, parking is offsite but very close by (3 min walk). ##### David Stayed 4 nights in Sep 2023 ### 4/10 Poor #### d.jones136 20 Oct 2014 Liked: Cleanliness Disliked: Staff & service, room comfort #### Be sure to arrive within their timeline! We were on our honeymoon and doing some sight seeing, so we took some extra time in pompeii, and consequently our drive to florence took longer than anticipated. We ended up arriving at the hotel around 7am the morning after our intended arrival date. We were promptly met with a bad attitude asking why we didn't call them and let them know we would be late. Apart from not having a phone to use while in italy, I've never thought it to be necessary to have a designated arrival time for a service I'm paying for. Read the booking notes. If you want to check in outside of the 2pm-8 pm window it could cost you an extra 100 euros. The room was nice, the bed kind of hard, and The wifi service didn't reach the room. I will seek out different hotel accommodations for my next trip to florence. ##### d.jones136 ### 2/10 Terrible #### Shermz2 2 Dec 2014 Disliked: Staff & service, room comfort #### Disappointing stay This was surprisingly disappointing as I had booked based on some positive reviews I saw for this hotel. We had an extra bed request that would not be accommodated for and we were being unnecessarily charged 30 Euros for the extra bed request we originally put in when we booked. If I had been contacted by the hotel the after my booking went through, I could have made better accommodations. However, I wasn’t told until I got to the guesthouse and a woman was rudely snapping at me and telling me that we couldn’t stay in the terrace room we had originally booked. I asked to speak to a manager and she refused to let me talk to him, saying “he won’t talk to you”. She refused to give me her name or talk to anyone that could give us proper customer service. Eventually given another room with an extra bed, but the rudeness of the lady turned me off from the guesthouse and felt downright insulting. Entire building had a smell about it, too. Room were cold. Only positive is that it's about 10 min walk from the train station. Not worth a stay if you're looking for a decent guest-house/b&b experience, Never planning on going near this hotel again. ##### Shermz2 ### 2/10 Terrible #### Melvin 25 Aug 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible hotel, terrible experience Buyer Beware. I would advise all potential customers to avoid this hotel. The room pictures on expedia did not match the room that we actually stayed in and the customer service was a terrible. The room was very dated, with old elephant wallpaper and random VHS movies on the bookshelf in the bedroom, and the remains of a rock climbing wall in the main living space. The carpet was old and had a musty smell which filled the air of the entire hotel room. The front desk attendant was very disorganized and he was very hard to get in touch with. On the day of we were informed by email that there is a late policy where you would be charged at least 100 euros if you do not notify the hotel that you will be checking in after 7pm. Very convenient for guest who are traveling and may have limited access to a phone or the internet. My guess is that the front desk attendant is not always at the hotel in the evening because when we arrived to check in we couldn't get into the property or reach him. Also when we returned to pick up our bags the following day around 7:30pm (he held them for us after we checked out) we had to wait 15-20min for him to return from who knows where. Overall I was very disappointed by the service, the hotel check in policy, and the appearance of the entire facility. SPEND YOUR MONEY ELSEWHERE!!! ##### Melvin ### 10/10 Excellent #### Xavier 24 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Un charme fou Boutique hôtel décoré avec un goût certain. Très bien situé ![Chambre Library ](https://a.travel-assets.com/ugc/hotel-reviews/EF6C411C305AE41E602DCB82B2D1FF859BF4A4381664041854869.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Xavier Stayed 2 nights in Sep 2022 ### 6/10 Okay #### Kevin 13 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities #### Lisa-Florence Rooms too small, smelled old, bathroom small. Staff very friendly and helpful ##### Kevin Stayed 3 nights in Jan 2022 ### 10/10 Excellent #### Charles 6 Sept 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Always a joy, a home away from home, with the friendliest staff ##### Charles Stayed 3 nights in Sep 2021 ### 10/10 Excellent #### Verified traveller 21 Jul 2021 Liked: Cleanliness, staff & service, property conditions & facilities A fantastic place with a genuine and sophisticated atmosphere. I highly recommend Casa Howard and will make it my ”home away from home” in Florence. Very satisfied !! ##### Verified traveller Stayed 1 night in Jul 2021 ### 8/10 Good #### Verified traveller 13 Jul 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely hotel, conveniently located, with a beautiful terrace. Incredibly kind and helpful staff. Would be nice to have a small fridge in the room for fresh water on those hot Florence days! ##### Verified traveller Stayed 3 nights in Jul 2021 ## Expedia's Latest Trends ### Hotels > [B&B Hotel Firenze Pitti Palace al Ponte Vecchio](https://www.expedia.co.uk/Florence-Hotels-Hotel-Pitti-Palace-Al-Ponte-Vecchio.h17378.Hotel-Information) > > [QK Costa58 Home Tower](https://www.expedia.co.uk/Florence-Hotels-QK-Costa58-Home-Tower.h21056347.Hotel-Information) > > [Plus Florence - Hostel](https://www.expedia.co.uk/Florence-Hotels-Plus-Florence-Hostel.h4125332.Hotel-Information) > > [Residenza D'Epoca Palazzo Galletti](https://www.expedia.co.uk/Florence-Hotels-Residenza-DEpoca-Palazzo-Galletti.h1851785.Hotel-Information) > > [ Hotel Calimala Florence](https://www.expedia.co.uk/Florence-Hotels-Hotel-Calimala.h37955169.Hotel-Information) > > [Le Stanze del Duomo](https://www.expedia.co.uk/Florence-Hotels-Le-Stanze-Del-Duomo.h7519914.Hotel-Information) > > [Il Perseo](https://www.expedia.co.uk/Florence-Hotels-Il-Perseo.h2693693.Hotel-Information) > > [Hotel Paris](https://www.expedia.co.uk/Florence-Hotels-Hotel-Paris.h54104.Hotel-Information) > > [The Social Hub Florence Lavagnini](https://www.expedia.co.uk/Florence-Hotels-The-Social-Hub-Florence-Lavagnini.h23198289.Hotel-Information) > > [Hotel Ville sull'Arno](https://www.expedia.co.uk/Florence-Hotels-Hotel-Ville-SullArno.h521255.Hotel-Information) > > [Grand Hotel Cavour](https://www.expedia.co.uk/Florence-Hotels-Grand-Hotel-Cavour.h10993.Hotel-Information) > > [Cerretani Hotel Firenze - MGallery Collection](https://www.expedia.co.uk/Florence-Hotels-Hotel-Cerretani-Mgallery-Collection.h2345.Hotel-Information) > > [Monna Lisa](https://www.expedia.co.uk/Florence-Hotels-Hotel-Monna-Lisa.h1230.Hotel-Information) > > [Palazzo Lorenzo Hotel Boutique & Spa](https://www.expedia.co.uk/Florence-Hotels-Palazzo-Lorenzo-Hotel-Boutique-Spa.h15547248.Hotel-Information) > > [Gallery Hotel Art - Lungarno Collection](https://www.expedia.co.uk/Florence-Hotels-Gallery-Hotel-Art-Lungarno-Collection.h14614.Hotel-Information) > > [IQ Hotel Firenze](https://www.expedia.co.uk/Florence-Hotels-IQ-Hotel-Firenze.h89035039.Hotel-Information) > > [Corona D'italia](https://www.expedia.co.uk/Florence-Hotels-Hotel-Corona-DItalia.h799996.Hotel-Information) > > [Hotel Berchielli](https://www.expedia.co.uk/Florence-Hotels-Hotel-Berchielli.h521260.Hotel-Information) > > [Bernini Palace](https://www.expedia.co.uk/Florence-Hotels-Bernini-Palace.h13999.Hotel-Information) > > [Forte16 View & Spa](https://www.expedia.co.uk/Florence-Hotels-Forte16.h8071708.Hotel-Information) > > [Hotel Milu Florence](https://www.expedia.co.uk/Florence-Hotels-Milu-Hotel.h15495681.Hotel-Information) > > [Il Rivalta - Place of Charme](https://www.expedia.co.uk/Florence-Hotels-Alfieri-Signature-Suites.h45790281.Hotel-Information) > > [Hotel Centrale](https://www.expedia.co.uk/Florence-Hotels-Relais-Hotel-Centrale-Residenza-D-Epoca.h2066602.Hotel-Information) > > [Hotel Cantoria](https://www.expedia.co.uk/Florence-Hotels-Hotel-Cantoria.h10939902.Hotel-Information) > > [Hotel Continentale - Lungarno Collection](https://www.expedia.co.uk/Florence-Hotels-Continentale-Lungarno-Collection.h905768.Hotel-Information) > > [Casual Rinascimento Firenze Hotel](https://www.expedia.co.uk/Florence-Hotels-Casual-Rinascimento-Firenze-SPA.h89410886.Hotel-Information) > > [Hotel Accademia](https://www.expedia.co.uk/Florence-Hotels-Hotel-Accademia.h1492705.Hotel-Information) > > [Hotel La Fortezza](https://www.expedia.co.uk/Florence-Hotels-Hotel-La-Fortezza.h899824.Hotel-Information) > > [Grand Hotel Baglioni](https://www.expedia.co.uk/Florence-Hotels-Grand-Hotel-Baglioni.h6371.Hotel-Information) ---