Title: Vichy Thermalia Spa Hotel Moulay Yacoub Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Vichy Thermalia Spa Hotel Moulay Yacoub Hotel in Sebaa Rouadi with 2 indoor pools and full-service spa ## Photo gallery for Vichy Thermalia Spa Hotel Moulay Yacoub ![Property entrance - Vichy Thermalia Spa Hotel Moulay Yacoub (Sebaa Rouadi)](https://images.trvl-media.com/lodging/25000000/24260000/24255700/24255672/513f8f53.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Daily buffet breakfast (MAD 190 per person) - Vichy Thermalia Spa Hotel Moulay Yacoub (Sebaa Rouadi)](https://images.trvl-media.com/lodging/25000000/24260000/24255700/24255672/ddfb69ef.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 indoor pools, outdoor pool, open 9 AM to 8:00 PM, pool umbrellas - Vichy Thermalia Spa Hotel Moulay Yacoub (Sebaa Rouadi)](https://images.trvl-media.com/lodging/25000000/24260000/24255700/24255672/289be8ed.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Vichy Thermalia Spa Hotel Moulay Yacoub (Sebaa Rouadi)](https://images.trvl-media.com/lodging/25000000/24260000/24255700/24255672/e2f867fc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Suite | Minibar, in-room safe, desk, blackout curtains - Vichy Thermalia Spa Hotel Moulay Yacoub (Sebaa Rouadi)](https://images.trvl-media.com/lodging/25000000/24260000/24255700/24255672/938f193a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Vichy Thermalia Spa Hotel Moulay Yacoub, you can look forward to a terrace, a garden and a playground. Indulge in a facial, hydrotherapy and a body scrub at the on-site spa. The on-site local and international cuisine restaurant, Le minéral, offers breakfast, lunch and dinner. Fitness classes are offered at the health club; the property also has a hair salon, laundry facilities and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a steam room. ## Reviews 8.2 Very good ## Popular amenities - Pool - Parking included - Free Wi-Fi - Restaurant - Air-conditioning ## Room options ### Check availability for these dates Tonight [Jan 9 - Jan 10](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=24255672&PinnedHotelID=24255672&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=24255672&PinnedHotelID=24255672&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 10 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=24255672&PinnedHotelID=24255672&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=24255672&PinnedHotelID=24255672&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=24255672&PinnedHotelID=24255672&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=24255672&PinnedHotelID=24255672&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=24255672&PinnedHotelID=24255672&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=24255672&PinnedHotelID=24255672&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Classic Double Room ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/25000000/24260000/24255700/24255672/1003a46a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room 8.0 Very good 5 reviews ### Highlights Balcony Soundproofed Air conditioning Heating Plasma TV Sofa bed Blackout curtains Fan - 344 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Classic Twin Room ![Classic Twin Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/25000000/24260000/24255700/24255672/86552a2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Twin Room 8.0 Very good 1 review ### Highlights Balcony Soundproofed Air conditioning Heating Free cots/infant beds Plasma TV Fan Blackout curtains - 344 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior Double Room ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/25000000/24260000/24255700/24255672/1003a46a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 9.6 Exceptional 4 reviews ### Highlights Balcony Soundproofed Air conditioning Heating Free cots/infant beds Plasma TV Fan Blackout curtains - 430 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior Twin Room ![Superior Twin Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/25000000/24260000/24255700/24255672/c6d71ec4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room 7.4 Good 6 reviews ### Highlights Balcony Soundproofed Air conditioning Heating Free cots/infant beds Plasma TV Fan Blackout curtains - 430 sq ft - Sleeps 2 - 2 Double Beds ### View all photos for Deluxe Suite ![Deluxe Suite | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/25000000/24260000/24255700/24255672/e5785a72.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Air conditioning Heating Free cots/infant beds Plasma TV Blackout curtains Fan - 861 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFes-Hotels-Vichy-Thermalia-Spa-Hotel-Moulay-Yacoub.h24255672.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFes-Hotels-Vichy-Thermalia-Spa-Hotel-Moulay-Yacoub.h24255672.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C34.09066%2C-5.18480&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NKQ2o_EpsGdY4SmOrLNXbVXcrBY=) Fès Principale PB 2426, Sebaa Rouadi, 36150 #### What's nearby - Borj Fez Mall \- 35 min drive \- 15.9 miles - Royal Palace \- 36 min drive \- 16.2 miles - Place Bou Jeloud \- 37 min drive \- 16.8 miles - Blue Gate \- 39 min drive \- 17.3 miles - Zaouia Sidi Ahmed Tijani \- 41 min drive \- 17.7 miles #### Getting around - Fes Station - 31 min drive - Fes (FEZ-Saiss) - 48 min drive #### Restaurants - ‪Bab FES Parc Palace - ‬14 min drive - ‪بائع صيكوك - ‬13 min drive - ‪Le Phoenix - ‬15 min drive - ‪Café Mogador - ‬3 min drive - ‪My Coffee break - ‬5 min walk ## About this property ### Vichy Thermalia Spa Hotel Moulay Yacoub Upscale hotel Consider a stay at Vichy Thermalia Spa Hotel Moulay Yacoub and take advantage of a terrace, a garden and a playground. Indulge in a facial, hydrotherapy and a body scrub at the on-site spa. The on-site local and international cuisine restaurant, Le minéral, offers breakfast, lunch and dinner. Fitness classes are offered at the health club; the property also has a hair salon, laundry facilities and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a steam room. Other perks include: - 2 indoor pools and a seasonal outdoor pool, along with sunloungers, pool umbrellas and a lifeguard on site - Free self-parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a 24-hour front desk - Multilingual staff, 3 meeting rooms and concierge services Room features All 100 rooms offer comforts such as air conditioning and bathrobes, in addition to thoughtful touches such as free WiFi and safes. More conveniences in all rooms include: - Heating and fans - Bathrooms with showers and free toiletries - Plasma TVs with satellite channels - Balconies, electric kettles and daily housekeeping ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/2000000/1210000/1203900/1203839/9cc25432.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada by Wyndham Fes Ville Nouvelle - Pool - Spa - Parking included - Free Wi-Fi 7.6 Good 144 reviews £59 includes taxes & fees 16 Jan - 17 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=1203839&PinnedHotelID=1203839&HadPinnedHotel=true®ionId=-1&adults=2) ![Water park](https://images.trvl-media.com/lodging/101000000/100450000/100446500/100446457/f9097549.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rim Aquatique Hôtel & Nature Sebaa Rouadi - Pool - Kids’ pool - Water slide - Parking included 7.4 Good 3 reviews £162 includes taxes & fees 10 Jan - 11 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=100446457&PinnedHotelID=100446457&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/5000000/4480000/4473500/4473416/fdb6bf6b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palais Medina Riad Resort Fes - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site - Limited on-site self parking ### Food and drink - Daily buffet breakfast available 7 AM to 10:30 AM for a fee: MAD 190 for adults and MAD 190 for children - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Le minéral ### Things to do - 2 indoor pools - Fitness classes - Full-service spa - Health club - Outdoor pool - Outdoor pool (guest access) - Playground - Steam room ### Family friendly - 2 indoor pools - Laundry facilities - Lifeguards on site - Outdoor pool - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service ### Business services - 3 meeting rooms - Business centre - Conference centre ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 17 treatment rooms - Body scrubs - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hydrotherapy - Manicures/pedicures - Spa open daily - Sports massages - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - Lift - Low-height counter and sink - Raised toilet seat - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift ### More - Banquet hall - Lifeguards - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - Plasma TV with satellite channels ### Food and drink - Electric kettle - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Desk - Fan - Heating - Iron/ironing board on request - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 2:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: MAD 475 ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from 06 May to 04 June: - Swimming pool ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for MAD 300.0 per night. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - New Year's Eve (31 December) Gala Dinner per adult: MAD 750 - New Year's Eve (31 December) Gala Dinner per child: MAD 350 (from 1 to 12 years old) - A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately MAD 190 for adults and from MAD 190 for children - Airport shuttle fee: MAD 600 per vehicle (one-way) - Late check-out fee: MAD 475 (subject to availability) - Rollaway bed fee: MAD 300.0 per night - Facilities fee: MAD 200 per person and includes use of: swimming pool The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The property has separate pools for both mix use and for women only. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property The seasonal pool will be open from 01 January to 31 December Pool access available from 9 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Guests under 18 years old are not allowed in the spa ### Property is also known as Vichy Thermalia Spa Hotel Moulay Yacoub Sebaa Rouadi Vichy Thermalia Spa Moulay Yacoub Sebaa Rouadi Vichy Thermalia Spa Hotel Vichy Thermalia Spa Moulay Yacoub Vichy Thermalia Spa Hotel Vichy Thermalia Spa Hotel Moulay Yacoub Moulay-Yacoub Moulay-Yacoub Vichy Thermalia Spa Hotel Moulay Yacoub Hotel Vichy Thermalia Spa Hotel Moulay Yacoub Moulay-Yacoub Vichy Thermalia Spa Hotel Moulay Yacoub Sebaa Rouadi Vichy Thermalia Spa Moulay Yacoub Sebaa Rouadi Hotel Vichy Thermalia Spa Hotel Moulay Yacoub Sebaa Rouadi Sebaa Rouadi Vichy Thermalia Spa Hotel Moulay Yacoub Hotel Vichy Thermalia Spa Moulay Yacoub Hotel Vichy Thermalia Spa Hotel Moulay Yacoub Vichy Thermalia Moulay Yacoub Vichy Thermalia Moulay Yacoub Vichy Thermalia Spa Hotel Moulay Yacoub Hotel Vichy Thermalia Spa Hotel Moulay Yacoub Sebaa Rouadi Vichy Thermalia Spa Hotel Moulay Yacoub Hotel Sebaa Rouadi ## Frequently asked questions ### Does Vichy Thermalia Spa Hotel Moulay Yacoub have a pool? ### Is Vichy Thermalia Spa Hotel Moulay Yacoub pet-friendly? ### How much is parking at Vichy Thermalia Spa Hotel Moulay Yacoub? ### What time is check-in at Vichy Thermalia Spa Hotel Moulay Yacoub? ### What time is check-out at Vichy Thermalia Spa Hotel Moulay Yacoub? ### Does Vichy Thermalia Spa Hotel Moulay Yacoub provide a shuttle to the airport? ### Where is Vichy Thermalia Spa Hotel Moulay Yacoub located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Vichy Thermalia Spa Hotel Moulay Yacoub Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 7.4 Location ### 8.4 Staff & service ### 8.2 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 80 8 - Good 42 6 - Okay 11 4 - Poor 8 2 - Terrible 13 ## Reviews ### 10/10 Excellent #### Yassine 17 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff, felt like home and the food was pretty delicious and many healthy options. Thank you for this amazing and restful stay. ##### Yassine Stayed 2 nights in Oct 2025 ### 4/10 Poor #### Abdelaziz 10 Oct 2025 Liked: Amenities Disliked: Cleanliness Next to Moulay Yacoub water therapudic treatment pool ##### Abdelaziz Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Jamal 28 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The spa was clean offering too many options ! ##### Jamal Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Abdallah 20 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very Good Hotel.... Nice and clean facilities The Hotel is clean with very modern design. ##### Abdallah Stayed 1 night in Jan 2025 ### 8/10 Good #### KARIM 19 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Healthy week-end It was a Wonderful stay specially with the Spa. ##### KARIM Stayed 1 night in Jan 2025 ### 8/10 Good #### nazeer 9 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities They need to improve on the twin beds rooms the beds are so small that only a 12-15 year can sleep And you cant turn left to right and vise versa my legs were hanging off the bed Please I recommend a 5 foot double bed as enough room for two beds and it doesn’t cost much to replace Hope next trip is better lovely place and spas very reasonable on price and if you want a traditional same thermal spa at a fraction of the price there is one outside up the hill for 25 mad where as here at hotel it’s 200 mad born same thermal spas ![](https://a.travel-assets.com/ugc/hotel-reviews/2924bcce-5cc0-4143-bc65-a13cc3eee30f-1762687785514.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5afc2142-cd00-4d89-a11b-e6392fbd6c50-1762687817429.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/aa5ad3ec-3659-4d36-a803-1c53aec3ade1-1762687853016.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### nazeer Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Hajar 16 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel ##### Hajar Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Ismail 26 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The baths and amenities ##### Ismail Stayed 1 night in Jan 2025 ### 8/10 Good #### Wafaa 26 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Quite nice hotels although people need to be aware that facilities are payable. This should be included in the stay as the purpose for the stay is to relax and use the spa which was not. ##### Wafaa Stayed 5 nights in May 2025 ### 6/10 Okay #### Abdessamad 19 Jan 2025 Liked: Cleanliness, staff & service Very good ##### Abdessamad Stayed 2 nights in Jan 2025 ### 8/10 Good #### Lucie 13 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hammam experience great, food ok Super nice experience at the spa, nice breakfast, very friendly staff. Food needs some love however ##### Lucie Stayed 2 nights in Jan 2023 ### 8/10 Good #### Houda 2 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was nice and clean, we enjoyed our 2 days stay but there's nothing much to see around, you have to drive down to Fes if you wanna visit. Our stay here was peaceful and relaxing, nothing to complain about! Thanks! ##### Houda Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### Mohammed 12 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities frindly staff ##### Mohammed Stayed 6 nights in Feb 2023 ### 10/10 Excellent #### Marylene 17 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities Amazing services on site, good food, prices are right, staff very polite and caring- very quiet and relaxing atmosphere and area- rooms are so relaxing - I loved my stay there- swimming pool so clean- just make sure you schedule a few days before if you plan on services on weekends because you have lots of people stopping on the weekends that wil schedule and the staff ends up so busy - if you get your hotel on the weekends you may end up not getting treatments of your choice if you don’t plan ahead :) ##### Marylene Stayed 3 nights in Oct 2022 ### 8/10 Good #### KYONG A. 18 Mar 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Good Very nice facility but if you don't speak French or Arabic , think twice Can't communicate ##### KYONG A. Stayed 1 night in Mar 2024 ### 2/10 Terrible #### hatim 27 Dec 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Well some staff are lovely and some are just doing their job ##### hatim ### 2/10 Terrible #### Verified traveller 7 Oct 2024 Disliked: Cleanliness, staff & service, room comfort #### Stay away Air conditioning not working ##### Verified traveller Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Noura El 2 Jan 2023 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service A tourist trap. They bring you in a place that is in middle of nowhere. No taxi, no nearby resturants, they want to then chrage you for everything..you can imagine as you are now held hostage. People book the thermal spa resort for thermal spa yet they charge you same amount of money for using the thermal spa they charge people for outside public. Plus they have limited hours 2pm to 6pm. Thats it whats the use of such spa? Then on top of it they have very strict rules you cant do this ..you cant do that... staff is rude and not accomodating. I would really think tiwce booking here. ##### Noura El Stayed 1 night in Jan 2023 ### 2/10 Terrible #### Raymond 10 Jan 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Disappointing Overall Visit the local thermal pools and 3 star hotels for better service and value. You’ll get the same service and support the community. Lesson learned. I gave the following concerns to the Vichy manager 24 hours prior to our checkout. Confirmed he received the feedback at checkout. He decided not to address the concerns. 1\. Broken toilet, 2\. Broken trash can, 3, Shower temperature fluctuations are frequent and extremely hot to cold, 4\. In room refrigerator doesn’t work. 5\. Arguing employees in the spa delayed gaining access to the facilities. After thoughts, the view from the balcony of a small river littered with trash and plastic bottles was almost poetic in showing how little the Vichy brand is concerned about their future reputation and relationships with both their loyal customers and environmental commitments. Not impressed. ##### Raymond Stayed 3 nights in Jan 2025 ### 6/10 Okay #### Samah 3 Jan 2026 Disliked: Amenities They gave me a room that was occupied at first. The room door won’t close. The spa reception and security are the worst ,rude and unfriendly., ##### Samah Stayed 1 night in Jan 2026 ### 4/10 Poor #### Mohammed 24 Dec 2025 Liked: Cleanliness, property conditions & facilities Le personnel de la réception n’a pas été à la hauteur. ##### Mohammed Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Abdel 24 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Séjour agréable On a été accueilli chaleureusement par le personnel, toujours souriant et prêt à aider. La chambre était spacieuse, propre et confortable. Le petit déjeuner était varié et délicieux. L'option buffet le soir n'était pas disponible. ##### Abdel Stayed 2 nights in Feb 2025 ### 2/10 Terrible #### Mahmut Nedim 15 Feb 2025 Liked: Room comfort Otelde konaklayan ilk Türk misafir olduğumuz söylendi. Türkiye’deki termallerle kıyas kabul etmez burayı Afrika standartları ile karşılaştırmak gerekir. Yemekleri başarılı fakat termal havuza otelde konaklamayan dışardan da müşteri alıyorlar bu eksi bir durum. ![](https://a.travel-assets.com/ugc/hotel-reviews/F2D92498E8C44F2A7047C97B01330D92D61534381739629228371.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mahmut Nedim Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Bouchra 20 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Tres agréable comme chaque visite ##### Bouchra Stayed 1 night in Jan 2025 ### 4/10 Poor #### Seul Dieu 29 Dec 2024 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### Sejour decevant Triste sejour dans un hotel 4 etoiles, service decevant. Service bagagerie et reception inexistant. Pour un hotel 4 etoiles proposant un soi disant buffet pour le diner. Il n’y a pas de choix. Franchement experience que je ne renouvellerai pas. Decu de ce dernier week-end de la fin d’année 2024. ##### Seul Dieu Stayed 2 nights in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Thatchers Hotel](https://www.expedia.co.uk/Leatherhead-Hotels-Thatchers-Hotel.h49061.Hotel-Information) > > [Hotels near Vienna Central Station](https://www.expedia.co.uk/Vienna-Central-Station-Hotels.d6302625.Travel-Guide-Hotels) > > [Glashaus Hotel](https://www.expedia.co.uk/Dublin-Hotels-Glashaus-Hotel.h1819484.Hotel-Information) > > [Radisson Collection Hotel Bodrum](https://www.expedia.co.uk/Bodrum-Hotels-Radisson-Collection-Hotel.h66878376.Hotel-Information) > > [Viminale View Hotel](https://www.expedia.co.uk/Rome-Hotels-Viminale-View-Hotel.h13563367.Hotel-Information) > > [Capsule Hotels Sweden](https://www.expedia.co.uk/Sweden-Capsule-Hotels.d173-aaCapsuleHotels.Travel-Guide-Accommodation) > > [TravelodgeUK Hotels in Wisbech](https://www.expedia.co.uk/Wisbech-Hotels-Travelodge-UK.0-0-d5480--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [B&B London Euston Station](https://www.expedia.co.uk/London-Euston-Station-Bed-And-Breakfasts.d6042795-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Hotels in Ardèche](https://www.expedia.co.uk/Destinations-In-Ardeche.d6050926.Hotel-Destinations) > > [Hotels with Hot Tubs in Keswick](https://www.expedia.co.uk/Keswick-Hotels-Hotels-With-Hot-Tubs.0-0-d4371-tHotelsWithHotTubs.Travel-Guide-Filter-Hotels) > > [Amphoras Aqua Adults Friendly](https://www.expedia.co.uk/Sharm-El-Sheikh-Hotels-Amphoras-Aqua-Hotel.h6034770.Hotel-Information) > > [Hotels near Paphos Harbour](https://www.expedia.co.uk/Paphos-Harbour-Hotels.0-l6061819-0.Travel-Guide-Filter-Hotels) > > [Family-Friendly Hotels in Paphos](https://www.expedia.co.uk/Paphos-Hotels-Family-Friendly-Hotel.0-0-d6051505-tFamilyFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Stravithie Castle](https://www.expedia.co.uk/St-Andrews-Hotels-Stravithie-Castle.h26750821.Hotel-Information) > > [Holiday Inn Club Vacations Cape Canaveral Beach Resort by IHG](https://www.expedia.co.uk/Cape-Canaveral-Hotels-Holiday-Inn-Club-Vacations-Cape-Canaveral-Beach-Resort.h1139572.Hotel-Information) ### Flights > [Flights from Crumlin (BFS) to Zabierzow (KRK)](https://www.expedia.co.uk/lp/flights/bfs/krk/belfast-to-krakow) > > [Flights from Holyhead (VLY) to Ballasalla (IOM)](https://www.expedia.co.uk/lp/flights/vly/iom/anglesey-to-isle-of-man) > > [Flights from Schoenefeld (BER) to Oberding (MUC)](https://www.expedia.co.uk/lp/flights/ber/muc/berlin-to-munich) ### Cars ### Activities ### Packages > [Gstaad Holidays](https://www.expedia.co.uk/Gstaad.d4285.Holidays-City-Breaks) > > [Xi'an Holidays](https://www.expedia.co.uk/Xian.d3163.Holidays-City-Breaks) > > [Foxhall Stadium](https://www.expedia.co.uk/Foxhall-Stadium-Ipswich.d553248621561945970.Attraction) ### Holiday Rentals ---