Title: Palais Shazam & Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=104364294&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Palais Shazam & Spa Travelers sip mint tea on a rooftop terrace overlooking Fes El Bali while others head to the spa for traditional treatments after a day exploring the medina ## Photo gallery for Palais Shazam & Spa ![Front of property – evening/night - Palais Shazam & Spa (Fes)](https://images.trvl-media.com/lodging/105000000/104370000/104364300/104364294/619e2284.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant - Palais Shazam & Spa (Fes)](https://images.trvl-media.com/lodging/105000000/104370000/104364300/104364294/c93314b4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room dining - Palais Shazam & Spa (Fes)](https://images.trvl-media.com/lodging/105000000/104370000/104364300/104364294/0f5368fc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Palais Shazam & Spa (Fes)](https://images.trvl-media.com/lodging/105000000/104370000/104364300/104364294/0fc9f0f7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Palais Shazam & Spa (Fes)](https://images.trvl-media.com/lodging/105000000/104370000/104364300/104364294/338cb58f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Palais Shazam & Spa in Fes El Bali offers local breakfast specialties. Enjoy city views from the rooftop terrace, and unwind by the outdoor pool or firepit after exploring the ancient medina. ## Reviews 8.2 Very good ## Popular amenities - Pool - Breakfast included - Spa - Free Wi-Fi - Restaurant - Air-conditioning ## Room options ### Check availability for these dates Tonight [Dec 23 - Dec 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=104364294&PinnedHotelID=104364294&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=104364294&PinnedHotelID=104364294&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 24 - Dec 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=104364294&PinnedHotelID=104364294&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=104364294&PinnedHotelID=104364294&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=104364294&PinnedHotelID=104364294&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=104364294&PinnedHotelID=104364294&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=104364294&PinnedHotelID=104364294&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=104364294&PinnedHotelID=104364294&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ### Deluxe Double Room ### Highlights Soundproofed Air conditioning Heating Mini-fridge TV Blackout curtains Bathrobes Private bathroom - Sleeps 2 - 1 King Bed ### View all photos for Comfort Triple Room ![Comfort Triple Room | In-room safe, blackout curtains, soundproofing, free WiFi](https://images.trvl-media.com/lodging/105000000/104370000/104364300/104364294/0eb85052.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Triple Room ### Highlights Soundproofed Air conditioning Heating Mini-fridge TV Blackout curtains Bathrobes Private bathroom - Sleeps 3 - 1 Queen Bed and 1 Single Bed ### View all photos for Family Quadruple Room, Mountain View ![Family Quadruple Room, Mountain View | In-room safe, blackout curtains, soundproofing, free WiFi](https://images.trvl-media.com/lodging/105000000/104370000/104364300/104364294/cce532fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room, Mountain View ### Highlights Soundproofed Air conditioning Heating Mini-fridge TV Blackout curtains Bathrobes Private bathroom - Mountain view - Sleeps 4 - 2 Single Beds and 1 King Bed ### View all photos for Standard Double Room, Mountain View ![Standard Double Room, Mountain View | In-room safe, blackout curtains, soundproofing, free WiFi](https://images.trvl-media.com/lodging/105000000/104370000/104364300/104364294/9a6899d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Mountain View ### Highlights Soundproofed Air conditioning Heating Mini-fridge TV Blackout curtains Bathrobes Private bathroom - Mountain view - Sleeps 2 - 1 Queen Bed ### View all photos for Romantic Double Room, Pool View ![In-room safe, blackout curtains, soundproofing, free WiFi](https://images.trvl-media.com/lodging/105000000/104370000/104364300/104364294/387e2f4a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Double Room, Pool View ### Highlights Soundproofed Air conditioning Heating Mini-fridge TV Blackout curtains Bathrobes Private bathroom - Sleeps 2 - 1 King Bed ### View all photos for Royal Double Room, Pool View ![Royal Double Room, Pool View | In-room safe, blackout curtains, soundproofing, free WiFi](https://images.trvl-media.com/lodging/105000000/104370000/104364300/104364294/86e9902b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Double Room, Pool View ### Highlights Furnished balcony Separate dining area Separate sitting area Soundproofed Air conditioning Heating Mini-fridge TV - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFes-Hotels-Palais-Shazam-Spa.h104364294.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFes-Hotels-Palais-Shazam-Spa.h104364294.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C34.06440%2C-4.98088&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Y5foCZfd1D3aMafAEvpFJeM5-Uo=) 41 Derb Bel Mouaz, Talaa Kabira, Medina de Fez, Fes, Fès-Meknès, 30000 #### What's nearby - Bou Inania Madrasa \- 3 min walk \- 0.2 miles - Blue Gate \- 5 min walk \- 0.3 miles - Place Bou Jeloud \- 8 min walk \- 0.5 miles - University of Al Quaraouiyine \- 11 min walk \- 0.6 miles - Zaouia Sidi Ahmed Tijani \- 11 min walk \- 0.6 miles #### Getting around - Fes Station - 13 min drive - Fes (FEZ-Saiss) - 38 min drive #### Restaurants - ‪Fondouk Bazaar - ‬5 min walk - ‪Palais Shazam & Spa - ‬1 min walk - ‪The Ruined Garden - ‬10 min walk - ‪Veggie Pause - ‬8 min walk - ‪Kasr Annoujoum - ‬9 min walk ## About this property ### Palais Shazam & Spa Riad located in Fes El Bali Consider a stay at Palais Shazam & Spa and take advantage of free breakfast (local cuisine), a free daily manager's reception and a rooftop terrace. Treat yourself to a manicure/pedicure, a massage or a body wrap at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a firepit and a coffee shop/cafe. Additional perks include: - An outdoor pool - Self-parking (surcharge), a round-trip airport shuttle (surcharge) and coffee/tea in reception - A 24-hour front desk, luggage storage and outdoor furniture - Tour/ticket information, gas grills and massage treatment rooms Room features All guest rooms at Palais Shazam & Spa have perks, such as 24-hour room service and laptop-compatible safes, in addition to amenities, such as free WiFi and air conditioning. Other conveniences in all rooms include: - Bathrooms with showers and hairdryers - Wardrobes/cupboards, a personal chef and mini fridges ## Similar properties ![Interior](https://images.trvl-media.com/lodging/5000000/4770000/4765500/4765495/6c03792a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riad des Remparts de Fès Fes El Bali - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 96 reviews £52 includes taxes & fees 6 Jan - 7 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=4765495&PinnedHotelID=4765495&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/102000000/101430000/101427500/101427493/e469529a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Darif's Riad Fes Fes El Bali - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 9.4 Exceptional 9 reviews £55 includes taxes & fees 13 Jan - 14 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=101427493&PinnedHotelID=101427493&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/46000000/45240000/45239000/45238966/eb825e36.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dar Rafti Fes El Bali - Free Wi-Fi - Restaurant - Laundry room - 24/7 front desk 9.0 Wonderful 4 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=45238966&PinnedHotelID=45238966&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/4000000/3530000/3520200/3520130/88fc5f73.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riad Dar Al Safadi Fes El Bali - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 9.4 Exceptional 27 reviews £59 includes taxes & fees 24 Dec - 25 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=3520130&PinnedHotelID=3520130&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/104000000/103330000/103323500/103323428/ddc5b19e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riad Farouzi Fes Fes El Bali - Breakfast included - Free Wi-Fi - Air-conditioning - Room service 8.6 Excellent 4 reviews £70 includes taxes & fees 19 Jan - 20 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=103323428&PinnedHotelID=103323428&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/118000000/117650000/117645600/117645566/d4e4c744.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riad Timrad Fes El Bali - Pool - Breakfast included - Spa - Free Wi-Fi [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=117645566&PinnedHotelID=117645566&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/21000000/20070000/20068700/20068615/71f7b5c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riad Les Chrifis Fes El Bali - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 73 reviews £51 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=20068615&PinnedHotelID=20068615&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/20000000/19980000/19977300/19977251/3f7ca455.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riad Jaouhara Fes El Bali - Pool - Breakfast included - Kids’ pool - Free Wi-Fi 9.2 Wonderful 42 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=19977251&PinnedHotelID=19977251&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/5000000/4470000/4461100/4461035/w1079h816x1y0-3823e8f4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riad Tara Fes El Bali - Pool - Breakfast included - Spa - Free Wi-Fi 9.0 Wonderful 113 reviews £57 includes taxes & fees 17 Jan - 18 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=4461035&PinnedHotelID=4461035&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily full breakfast ](https://images.trvl-media.com/lodging/5000000/4890000/4886700/4886694/7d089d99.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riad Adarissa Fes El Bali - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 70 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=4886694&PinnedHotelID=4886694&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (MAD 40 per night) - 24-hour return airport shuttle at scheduled times and on request for a surcharge - 24-hour train station pick-up and drop-off shuttle (surcharge) - Train station shuttle at scheduled times, on request - Ferry terminal shuttle (surcharge) - Secured, uncovered parking on site (MAD 40 per day) - Limited on-site self parking ### Food and drink - Free local cuisine breakfast available daily 8:30 AM to 11:00 AM - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Couples/private dining - Free daily manager's reception - Private picnics - Snack bar/deli ### Things to do - Full-service spa - Outdoor pool - Private wine tours - Wine tours ### Family friendly - Children's toys - High chair - Laundry facilities - Mini-fridge - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Guidebooks - Laundry facilities - Lockers - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Barbecue grill - Dock - Firepit - Garden - Outdoor entertainment area - Outdoor furniture - Picnic area - Rooftop terrace ### Full-service spa - 2 treatment rooms - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - In-room massages - Manicures/pedicures - Spa open daily - Steam room - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Accessible train station shuttle - No lift ### More - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - TV ### Food and drink - 24-hour room service - Champagne service - Chef service - Meal delivery service - Mini-fridge - Restaurant dining guides ### More - Air conditioning - Electrical adapters - Heating - Laptop-compatible safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 4:00 AM Late check-in subject to availability ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MAD 34.10 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: MAD 200 per vehicle (one-way, maximum occupancy 4) - Uncovered self-parking fee: MAD 40 per day (in/out privileges) - Nearby parking fee: MAD 40 per night (328 ft away) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property only accepts cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room ### We should mention This property does not have any lifts Pool access available from 9:00 AM to 10:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation A car is not required for transport to and from this property Children under 8 years old are not allowed in the spa without adult supervision ## Frequently asked questions ### Does Palais Shazam & Spa have a pool? ### Is Palais Shazam & Spa pet-friendly? ### How much is parking at Palais Shazam & Spa? ### What time is check-in at Palais Shazam & Spa? ### What time is check-out at Palais Shazam & Spa? ### Does Palais Shazam & Spa provide a shuttle to the airport? ### Where is Palais Shazam & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Palais Shazam & Spa Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.0 Amenities ### 9.4 Staff & service ### 8.4 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 10 8 - Good 7 6 - Okay 2 4 - Poor 0 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Michael 28 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great riad with perfect location Great Riad. Very friendly staff, nice pool, perfect location, easy parking. Just like every riad a bit noisy and hard beds. ##### Michael Stayed 3 nights in Oct 2024 ### 8/10 Good #### Fabrice 22 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place and privileged directly in the Medina close to the best places but feeling really like being outside of the small streets, very quiet, amazing terrace and well decorated with the swimming pool. The staff is professional, very nice, always available and the breakfast is very good like the rest of the meals. ##### Fabrice Stayed 4 nights in Oct 2024 ### 8/10 Good #### WEI 25 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The riad is in a very convenient location and walkable to everywhere. The staffs are nice and friendly. The breakfast was good. WiFi worked well. However the hot water is not enough for two people to take shower. You have to wait at least half hour. ##### WEI Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Zakia 14 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Pros: Nice riad. Beautiful courtyard. Hassan, Mohammed & team were exceptional. Their service is better than 5 star hotels. Food is great at the riad. Location is in the middle of the Medina but the front entrance leads to the parking lot which is easy for pickup & drop off. Completely safe to walk around in evening. Would return to the riad if I go back to Fes. Cons: Rooms could use a little upgrade. Toiletries were not labeled so, its hard to tell which is the hand soap. ##### Zakia Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Ginna 29 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful place... not so much hotels.com The place was amazing but Hotels.com messed up my reservation and I wasn't able to stay there. We arrived late as our flight was delayed and the guy at the front was wonderful and very helpful, but our booking was not there and we had to find another place to stay. ##### Ginna Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Ilse 17 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wat een plaatje Midden in de medina ligt deze accomedatie verstopt. Vanuit de drukke medina stap je binnen in eem oase van rust. Superleuk personeel Lekker ontbijtje .Aanrader ##### Ilse Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Elliot 20 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Séjour fantastique, merci Hassan! ##### Elliot Stayed 7 nights in Apr 2025 ### 8/10 Good #### Amuthavalli Shanthi 26 May 2025 Liked: Cleanliness, amenities, property conditions & facilities The property overlooked my booking and put me in another riad which had no tv, no restaurant and looked run down. They moved me back to the hotel the next day and were nice enough to throw in a free dinner and a massage. ##### Amuthavalli Shanthi Stayed 2 nights in May 2025 ### 2/10 Terrible #### ALEX 2 May 2025 Disliked: Property conditions & facilities, room comfort #### Réclamation Notre expérience est très décevante. Nous sommes arrivés le soir à l’hôtel. Notre chambre avait été déjà louée! Le Personnel nous a affirmé que nous avions pas de réservation et qu’il ne faut surtout pas passer par Hotels.com. Nous avons alors présenté la réservation imprimée. Ils nous ont dirigés vers un hôtel bas de gamme ou le prix était beaucoup moins élevé (-50 %) Nous y sommes restés trois nuits avant de regagner notre hôtel (Shazam palace) Cette fois, nous avons eu une chambre presque enterré, la fenêtre était petite et haute,impossible d’aérer. De plus, en parlant avec d’autres clients, nous avons pu constater que ils avaient loué la même prestation beaucoup moins cher sur d’autres plates-formes. Nous avons dû contester pour avoir une chambre avec la vue sur la montagne comme prévu. Tout ceci nous a causé énormément de préjudice, et nous souhaitons un remboursement ou un geste commercial de votre part. ![](https://a.travel-assets.com/ugc/hotel-reviews/bcfe3576-86fe-4424-80df-434d5634755b-1746180265836.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ALEX Stayed 7 nights in Apr 2025 ### 8/10 Good #### Maria 21 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Divino El personal muy amable y simpaticos. Excelentes personas. Hermoso lugar, paradisiaco e inmejorable ubicacion. Lástima el primer dia que llegamos, habiendo contratado habitacion de lujo, con una excusa, se nos trasladó a otro riad a 50 mts de muuuuyyy inferior calidad, escalera de 3 pisos, pidiendonos las disculpas y compensandonos con la cena y el no cobro de impuestos de esa noche. Ese otro riad, no había TV y tampoco internet. Muy deteriorado y con humedad y colchon viejo e incomodo. ##### Maria Stayed 3 nights in Apr 2025 ### 8/10 Good #### philippe 22 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Personnel accueillant. A notre arrivée, le logement ne correspondait pas à celui loué. Nous avons dû négocier à 2 reprises car les autres chambres proposées ne correspondaient toujours pas à la location faite. Super expérience pour le Hammam du Palais Shazam!!!! ##### philippe Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### nelly 8 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Palais Shazam exceptionnel Séjour très agréable avec un personnel à l écoute très sympathique et avec le souci fe nous servir au mieux. À recommander sans aucune hésitation ##### nelly Stayed 3 nights in Dec 2024 ### 6/10 Okay #### lidia 18 Nov 2024 Liked: Staff & service Toda la equipo de personal es mui amable, la comida mui buena y el mejor local para escuchar buena música en Fes ![](https://a.travel-assets.com/ugc/hotel-reviews/CBFF823096DAFDAEC7E585307E798CA2687C31591731951222359.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C6A578F492BDBE6F9D044A889629FAD4186383A81731951256594.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### lidia Stayed 1 night in Nov 2024 ### 8/10 Good #### Adrien 2 Nov 2024 Liked: Staff & service #### Séjour en famille à Fès Séjour en famille à Fès. Tres beau riad caché au milieu de la médina. Accueil excellent avec le thé. Petit déjeuner copieux et varié et les repas était tres gouteux. Il manque au riad un petit raffraichissement. Notre chambre qui devait etre une chambre triple n'était qu'une double, chambre jamais aérée...dommage. ##### Adrien Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### elise 3 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Un petit coin de paradis Fantastique, un accueil chaleureux avec thé gateaux plan de la médina et des explications. Une fontaine a eau filtré en libre service. Un petit dejeuner au bord de la piscine. Une entrée directement par le parking sécurité. Calme un vraie havre de paix on a adoré. ##### elise Stayed 2 nights in Oct 2024 ### 8/10 Good #### Meonet 19 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Meonet Stayed 1 night in Aug 2025 ### 2/10 Terrible #### ahmad 22 Apr 2025 ##### ahmad Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Djamila 22 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bien être, confort et sérénité. ##### Djamila Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Osama 3 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Osama Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Jean-Louis 16 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Jean-Louis Stayed 1 night in Oct 2024 ## Expedia's Latest Trends ### Hotels > [Barceló Fès Medina](https://www.expedia.co.uk/Fes-Hotels-Barcelo-Fes-Medina.h4668670.Hotel-Information) > > [Hotels in Bannockburn](https://www.expedia.co.uk/Bannockburn-Hotels.d6342988.Travel-Guide-Hotels) > > [Hotel Saccardi & Spa - Adults Only](https://www.expedia.co.uk/Verona-Hotels-Hotel-Saccardi-Spa.h558257.Hotel-Information) > > [TravelodgeUK Hotels in Truro](https://www.expedia.co.uk/Truro-Hotels-Travelodge-UK.0-0-d182676--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [The Farmers Boy Inn Longhope](https://www.expedia.co.uk/Mitcheldean-Hotels-The-Farmers-Boy-Inn-Longhope.h33410045.Hotel-Information) > > [Castello Infinity Suites - Adults Only](https://www.expedia.co.uk/Malevizi-Hotels-Castello-Infinity-Suites.h63061738.Hotel-Information) > > [Hotel Neptuno Playa & Spa](https://www.expedia.co.uk/Valencia-Hotels-Hotel-Neptuno.h1171098.Hotel-Information) > > [South Coast Horizons](https://www.expedia.co.uk/Cades-Bay-Hotels-South-Coast-Horizons.h6810212.Hotel-Information) > > [Rushop Hall](https://www.expedia.co.uk/Buxton-Hotels-Rushop-Hall.h4963114.Hotel-Information) > > [Hotel Zenit Budapest Palace](https://www.expedia.co.uk/Budapest-Hotels-Hotel-Zenit-Budapest-Palace.h5089034.Hotel-Information) > > [V Hotel Dubai, Curio Collection by Hilton](https://www.expedia.co.uk/Dubai-Hotels-V-Hotel-Dubai.h13320158.Hotel-Information) > > [Side Resort Annex](https://www.expedia.co.uk/Side-Hotels-Oz-Side-Hotel.h14925317.Hotel-Information) > > [Hotels near Tottenham Hale Underground Station](https://www.expedia.co.uk/Tottenham-Hale-Underground-Station-Hotels.d6146402.Travel-Guide-Hotels) > > [The Driftwood](https://www.expedia.co.uk/Blackpool-Hotels-The-Driftwood.h24282684.Hotel-Information) > > [Hotels in Hopeman](https://www.expedia.co.uk/Hopeman-Hotels.d3000011090.Travel-Guide-Hotels) > > [Hotels with Connecting Rooms in Europe](https://www.expedia.co.uk/Destinations-In-Europe-Hotel-With-Connecting-Rooms.0-0-d6022967-thotelwithconnectingrooms.Hotel-Filter-Destinations) ### Flights > [Flights from London (LHR) to Rheinmunster (FKB)](https://www.expedia.co.uk/lp/flights/lhr/fkb/london-to-karlsruhe-baden-baden) > > [Flights from Newcastle-upon-Tyne (NCL) to Hannover (HAJ)](https://www.expedia.co.uk/lp/flights/ncl/haj/newcastle-to-hannover) > > [Flights from Leeds (LBA) to Newquay (NQY)](https://www.expedia.co.uk/lp/flights/lba/nqy/leeds-to-newquay) ### Cars > [Car hire in Palm Jumeirah](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Palm-Jumeirah.d6085142.Car-Hire-Guide) > > [Car hire near Port of Galveston Cruise Terminal](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Port-Of-Galveston-Cruise-Terminal.d6257015.Car-Hire-Guide) > > [Car hire in Colchester](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Colchester.d4609.Car-Hire-Guide) > > [Car hire in Teddington](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Teddington.d6144802.Car-Hire-Guide) ### Activities ### Packages > [Torquay Holidays](https://www.expedia.co.uk/Torquay.d5453.Holidays-City-Breaks) ### General ---