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Get an overview of this hotel5-star luxury hotel near Medersa Bou-Inania

Collecting Nectar Points

Popular property highlights

Free parking
Free WiFi
Restaurant
Swimming pool
Business centre

Location

Located in the heart of Fes, this luxury hotel is 0.2 mi (0.2 km) from Borj Fez Mall and within 3 miles (5 km) of Medersa Bou-Inania and University of Al-Karaouine. Tombs of the Merenides is 2.4 mi (3.9 km) away.

Hotel features

This hotel features 3 restaurants, a full-service spa and a nightclub. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.

Room amenities

All 146 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include minibars and LCD televisions.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Palais Medina & Spa features a steam room and a seasonal outdoor pool. Dining is available at one of the hotel's 3 restaurants. The property also offers a nearby snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include A poolside bar and A bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers a kid's pool, a nightclub and a terrace. For a surcharge, a round-trip airport shuttle (available on request) is offered to guests. Complimentary self parking is available on-site.

  • Bar/lounge 
  • Coffee/tea in common areas 
  • Lift 
  • Full-service spa 
  • Poolside bar 
  • Conference space 
  • Turkish bath/Hammam 
  • Spa treatment room(s) 
  • Porter 
  • Tours/ticket assistance 
  • Built in 2011 
  • Free self parking 
  • Pool sunloungers 
  • Free WiFi 
  • Steam room 
  • Outdoor seasonal pool 
  • Nightclub 
  • Children's pool 
  • Terrace 
  • Luggage storage 
  • Free parking nearby 
  • Hair salon 
  • Number of restaurants - 3 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Snack bar/deli 
  • Gift shops or newsstand 
  • Conference centre 
  • Pool umbrellas 
  • Total number of rooms - 146 
  • One meeting room 
  • Number of floors - 5 
  • Number of buildings/towers - 1 
  • Airport transport (surcharge) 
  • Garden 
  • Multilingual staff 

Family Friendly Amenities

  • Family Hotel  
  • Children's pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Snack bar/deli  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free parking nearby

Room Amenities

  • Air conditioning 
  • Minibar 
  • Daily housekeeping 
  • Free toiletries 
  • In-room climate control (air conditioning) 
  • Soundproofed rooms 
  • Private bathroom 
  • Hair dryer 
  • Shower/tub combination 
  • Deep soaking bathtub 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • Iron/ironing board (on request) 
  • In-room safe 
  • Digital TV service 
  • Free WiFi 
  • Room service (24 hours) 
  • LCD TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Imperial – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Arabesque – This theme restaurant specialises in Moroccan cuisine and only serves dinner. Open selected days.

Dragon – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.

24-hour room service is available.

Nearby Things to Do

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a steam room.

Spa Services

Spa Thalion has 6 treatment rooms, including rooms for couples. Services include massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with Turkish bath/hammam.

The spa is open selected days. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

  • Number of treatment rooms 6 
  • Minimum age to access spa is 6 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 12:30 PM

Check-in time ends at 11:30 PM

Special check-in instructions:

Airport shuttle service is available upon request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MAD 300 per night.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No pets or service animals allowed

Fees

You'll be asked to pay the following charges at the property:
  • Christmas Eve (24 December) Gala Dinner per adult: MAD 800.00
  • Christmas Eve (24 December) Gala Dinner per child: MAD 500.00 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: MAD 1600.00
  • New Year's Eve (31 December) Gala Dinner per child: MAD 800.00 (up to 12 years old)
  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 5 years of age.
  • Tourism fee: MAD 39.60 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Fee for buffet breakfast: MAD200 for adults and MAD100 for children (approximately)
  • Airport shuttle fee: MAD300 per person (one-way)
  • Airport shuttle fee per child: MAD150.00 (one-way), (up to 12 years old)
  • A late check-out fee will be charged
  • Rollaway bed fee: MAD300 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Palais Medina Hotel Fes
  • Palais Medina Hotel
  • Palais Medina Fes
  • Palais Medina

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Children aged 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guest rooms. No pets or service animals are allowed at this property.


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