An amazing stay in this exquisite riad - beautiful style, tremendous hospitality, clean, comfortable and excellent Moroccan food - always served with a smile!
We have traveled to many countries around the world and have enjoyed the hospitality of many wonderful hosts and guides which have left us with great memories. However, our stay in Fez, at the Palais d'Hotes, Spa Andalou goes beyond anything experienced until now! As a rule we never contemplate going back a second time to the same location (there are so many places we still want to discover!), but this is one place where we have decided we will definitely return to - not for the Medina but purely for another stay at the Palais d'Hotes! A really beautiful, comfortable and relaxing riad with amazing service and kindness from the staff - also with good spa facilities.
Note - The 'Responsable' (Manageress) is the only staff there who is a bit aloof and wasn't tremendously helpful when we were booking - she said there was no hair-dryer in the room... but there was (it was annoying buying and carrying a travel hairdryer in a small cabin bag where space and weight allowance are so limited and then finding out it wasn't required...). She also said that there was a safe in all the rooms... and there was none in ours! However, I would like to advise anyone not to be put off by that cold and unhelpful lady, ALL the other staff (with whom you have much more contact with) are incredibly helpful and pleasant at all times!