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Le Grand Alcazar

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Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

Overview of Le Grand Alcazar

Le Grand Alcazar

4 out of 5

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Laundry
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationBlue Gate7 min walk
  • Popular LocationPlace Bou Jeloud10 min walk
  • Popular LocationBab Guissa17 min walk
  • AirportFes (FEZ-Saiss)32 min drive

Choose dates to view prices

About this area

Fes

Le Grand Alcazar is located in Fes's Fes El Bali neighbourhood. Place R'cif and Borj Fez Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Parc Jnane Sbile and Atlas Garden.
Popular Location

What's nearby

  • Der Batha Museum - 5 min walk
  • Medersa Bou-Inania - 7 min walk
  • Blue Gate - 7 min walk
  • Place Bou Jeloud - 10 min walk
  • Bab Guissa - 17 min walk

Getting around

  • Fes Station - 9 min drive
  • Fes (FEZ-Saiss) - 32 min drive

Restaurants

  • Les Jardins de Sheherazade - 3 min walk
  • La Maison Bleue - 4 min walk
  • The Ruined Garden - 5 min walk
  • Chez hakim - 6 min walk
  • Le Coin des Artistes - 6 min walk

About this property

Le Grand Alcazar

4-star Fes riad in Fes El Bali, walk to Blue Gate
This riad features a restaurant, a coffee shop/café and a snack bar/deli. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, coffee/tea in a common area and concierge services. All 7 individually decorated rooms feature free WiFi and pillowtop beds. Comforts include premium bedding and pillow menus, and guests will also find room service and down duvets.
Le Grand Alcazar offers 7 forms of accommodation with a safe and a hairdryer. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. This Fes riad provides complimentary wireless Internet access. Bathrooms include baths or showers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Off-site parking available (MAD 10 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Arabic
  • English
  • French
  • Italian
  • Spanish

Outdoors

  • Rooftop terrace

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

More

  • In-room massage
  • Individually decorated
  • Individually furnished
  • Mobile key entry
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for MAD 10.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 30 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: MAD 30 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: MAD 200 per vehicle (one-way)
  • Nearby parking fee: MAD 10 per day
  • Crib (infant bed) fee: MAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property only accepts credit cards and cash for all on-site payments
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Parking height restrictions apply

Property is also known as

Grand Alcazar Fès
Grand Alcazar Hotel Fes
Grand Alcazar Fes
Grand Alcazar
Riad Le Grand Alcazar Fes
Fes Le Grand Alcazar Riad
Riad Le Grand Alcazar
Le Grand Alcazar Fes
Grand Alcazar Hotel
Le Grand Alcazar Fes
Le Grand Alcazar Riad
Le Grand Alcazar Riad Fes

Frequently asked questions

4.8
Exceptional
Rating 5 - Excellent. 25 out of 29 reviews
5 - Excellent 86%
Rating 4 - Good. 3 out of 29 reviews
4 - Good 10%
Rating 3 - Okay. 0 out of 29 reviews
3 - Okay 0%
Rating 2 - Poor. 1 out of 29 reviews
2 - Poor 3%
Rating 1 - Terrible. 0 out of 29 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.9/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a cute hotel with such friendly service staff! Good location in medina
Stayed 2 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful riad, very conveniently located, with the most comfortable bed during my trip in Morocco.
Stayed 1 night in Jan 2020

2/5 Poor

Travelled with family
Disliked: Staff & service
Very Disappointed
We had trouble at the plane and missed our flight to Fez. They were unwilling to refund any money at all back to us, even a portion would have been acceptable. They kept saying they had trouble understanding English and since they were a new place, they were unable to refund even a portion of our full payment. We contacted them right away, as soon as we knew we could not make it.
Stayed 2 nights in Jan 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sparkling clean!! Everything is high standard We wish we could stay longer. Very space and comfy bed. Owner Oma is really helpful, amazing Riad in FES.
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le Grand Alcazar is a beautiful Riad that is sparkling clean and is owned and operated by the loveliest people. Othmane the owner was so kind and gracious to us during our time in Fes, we wish we could have stayed longer. The center area downstairs is beautiful, the rooms are clean and the location of the Riad is excellent. Despite that it was raining the entire time we were in Fes, we have the fondest memories of that city all thanks to Le Grand Alcazar. Othmane's hospitality is truly what we will remember whenever we think of our time in Fes. This was certainly our favorite place that we stayed in all of Morocco.
Stayed 1 night in Oct 2019