Search Hotels Near Ex Hacienda de Temixco Parque Acuatico, Temixco

"Gad a problem with my room and staff was very helpful to find a solution "

"Really nice place and architecture. The kind staff are really nice. It is very clean! The rooms toilets and everything. Areas of improvement FOOD and MUSIC!!! Nothing tastes good in here; i think they need a better chef, i even tried the most expensive food options but still they were really average. Also they need a better DJ. The music doesn’t match the vibe. Jazz piano in spa? Electronic hight tempo in Japanese restaurant?!"

"We arrived late and the attendant was very nice and pleasant. I made a call to the attendant because the water was cold and could not take a shower. Ten minutes later the water was still cold. I called back and another person answered the phone and was extremely rude. She said the mantenance people were gone and I have to wait until 9AM the next day to have hot water. When I told her that I needed to take a shower that night and the next day she hanged up on me. I proceeded to go the reception area which is very hard to do because there are about 120 strairs I had to claim. She had me there waiting for about 20 minutes while she was on the phone talking to somone and first told me room 406 was available and 5 minutes later said that was not available because it just got reserve. So I said well is reserved for tomorrow so I can stay there tonight and then tomorrow you can move me again. She refused and gave another key of a 300 room. When I got to the room it was the same the water was cold so I have to go back to the reception area and get another key and it was the same finally I said it is your job to find me a room. I am 71 years old at midnight looking for a room and claiming 120 stairs every time . Finally she sent someone to help me with a gentleman from security. This person was helpful and find me another room. While this was happening there was a loud party downstairs until 3AM. When it was over people came back to the rooms talking and I can hear peo"