Title: Radisson Hotel Cuernavaca Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=553248632949211605&destination=Crucero+Tezoyuca%2C+Morelos%2C+Mexico&selected=17771578&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Radisson Hotel Cuernavaca Travelers find rejuvenation at the spa, energy at the 24-hour gym, and relaxation by the pools with comfortable loungers and shade umbrellas ## Photo gallery for Radisson Hotel Cuernavaca ![Bar (on property) - Radisson Hotel Cuernavaca (Crucero Tezoyuca)](https://images.trvl-media.com/lodging/18000000/17780000/17771600/17771578/4a323f28.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite, 1 King Bed, Accessible, Non Smoking | Premium bedding, down duvets, in-room safe, desk - Radisson Hotel Cuernavaca (Crucero Tezoyuca)](https://images.trvl-media.com/lodging/18000000/17780000/17771600/17771578/b484492b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility - Radisson Hotel Cuernavaca (Crucero Tezoyuca)](https://images.trvl-media.com/lodging/18000000/17780000/17771600/17771578/bd4c63cb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Radisson Hotel Cuernavaca (Crucero Tezoyuca)](https://images.trvl-media.com/lodging/18000000/17780000/17771600/17771578/b70aab05.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Radisson Hotel Cuernavaca (Crucero Tezoyuca)](https://images.trvl-media.com/lodging/18000000/17780000/17771600/17771578/d6e76876.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Radisson Hotel Cuernavaca provides a peaceful retreat near Galerias Cuernavaca Mall. Guests can indulge in spa treatments, work out anytime in the fitness center, savor meals at Restaurante La Casona, and unwind in the garden or at either of the two outdoor pools. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £79 includes taxes & fees 5 Apr - 6 Apr ## Room options ### Check availability for these dates Tonight [Mar 22 - Mar 23](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=17771578&PinnedHotelID=17771578&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=17771578&PinnedHotelID=17771578&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 23 - Mar 24](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=17771578&PinnedHotelID=17771578&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=17771578&PinnedHotelID=17771578&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=17771578&PinnedHotelID=17771578&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=17771578&PinnedHotelID=17771578&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=17771578&PinnedHotelID=17771578&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=17771578&PinnedHotelID=17771578&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Room, 1 King Bed ![Room, 1 King Bed | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/18000000/17780000/17771600/17771578/83db19cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 8.8 Excellent 13 reviews - 285 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 2 Queen Beds ![Room, 2 Queen Beds | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/18000000/17780000/17771600/17771578/ec4d2c8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds 8.2 Very good 16 reviews - 381 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 2 Double Beds ![Room, 2 Double Beds | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/18000000/17780000/17771600/17771578/8986e4ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds - 285 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Suite, 1 King Bed, Accessible, Non Smoking ![Suite, 1 King Bed, Accessible, Non Smoking | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/18000000/17780000/17771600/17771578/59c9f0b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible, Non Smoking - 775 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed, Accessible, Non Smoking ![Suite, 1 King Bed, Accessible, Non Smoking | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/18000000/17780000/17771600/17771578/ee4fe135.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible, Non Smoking - 775 sq ft - Sleeps 2 - 1 King Bed ### Room, 2 Queen Beds, Non Smoking (Upgrade) - 603 sq ft - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCrucero-Tezoyuca-Hotels-Radisson-Hotel-Cuernanvaca.h17771578.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCrucero-Tezoyuca-Hotels-Radisson-Hotel-Cuernanvaca.h17771578.Hotel-Information) ## About the area Located in Crucero Tezoyuca, Radisson Hotel Cuernavaca is in the suburbs and near a boardwalk. Jardín Juárez and Teopanzolco Archaeological Zone are notable landmarks and Jardines de México is a popular local attraction. Robert Brady Museum and Cuernavaca Cathedral are two other places to visit that come recommended. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. [Visit our Crucero Tezoyuca travel guide](https://www.expedia.co.uk/Crucero-Tezoyuca.dx553248632949211605) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.80216%2C-99.19291&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=f77J0fnJ-_lagqqXZn_WsrrDNYQ=) Avenida Francisco I Madero 25, Cuernavaca, Crucero Tezoyuca, MOR, 62767 ### What's nearby - ![Jardines de Mexico](https://images.trvl-media.com/place/553248621561952678/16c593cc-1807-43e7-a694-ca57c0047166.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jardines de México 23 min drive \- 21.5 miles - ![Robert Brady Museum showing a garden and flowers](https://images.trvl-media.com/place/6280423/e277dc64-1b73-45ca-b31b-7ab11ab50844.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Robert Brady Museum 25 min drive \- 11.2 miles - ![Cuernavaca Cathedral showing heritage elements](https://images.trvl-media.com/place/6280431/a9614b75-9520-481e-8d1a-4f7c25d993be.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cuernavaca Cathedral 26 min drive \- 11.2 miles - Quinta Puerta de Agua 4 min drive \- 1.2 miles - Galerias Cuernavaca Mall 17 min drive \- 13.1 miles ### Restaurants - Antojitos Mexicanos "Los Garcia 8 min walk - Antojitos mexicanos Anita 3 min drive - cecina de Yecapixtla 9 min walk - Barbacoa Hugo 7 min walk - Terraza Linda 19 min walk ## About this property ### Radisson Hotel Cuernavaca Upscale hotel near Cuernavaca Cathedral You can look forward to a terrace, a garden and dry cleaning/laundry services at Radisson Hotel Cuernavaca. Treat yourself to a massage at the on-site spa. The on-site restaurant, Restaurante La Casona, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym. You'll also find perks such as: - 2 outdoor pools and a children's pool, along with sunloungers and pool umbrellas - Free self-parking - Cooked-to-order breakfast (surcharge), 2 meeting rooms and tour/ticket information - A billiards/pool table, concierge services and a front desk safe Room features All 83 rooms boast comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes. More amenities include: - Art supplies, childcare services and free infant beds - Hypo-allergenic bedding, down duvets and free rollaway/extra beds - Bathrooms with showers and free toiletries - LED TVs with cable channels - Coffee/tea makers, daily housekeeping and desks ### Awards and affiliations Eco-certified property This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Breakfast, lunch, dinner served; garden views ](https://images.trvl-media.com/lodging/3000000/2210000/2206400/2206399/b8afe6c5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Americana Hacienda San Antonio el Puente Resort & Spa Xochitepec - Pool - Spa - Pet-friendly - Free Wi-Fi 9.0 Wonderful 1,004 reviews £112 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=2206399&PinnedHotelID=2206399&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/3000000/2270000/2267800/2267752/1e09cefd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Cuernavaca Delicias - Pool - Pet-friendly - Kids’ pool - Free Wi-Fi 8.8 Excellent 1,063 reviews £75 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=2267752&PinnedHotelID=2267752&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6070000/6068400/6068331/32f4b4c4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Hotel & Suites Cuernavaca by IHG Cuernavaca - Pool - Breakfast included - Parking included - Free Wi-Fi 9.2 Wonderful 1,007 reviews £81 includes taxes & fees 7 Apr - 8 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=6068331&PinnedHotelID=6068331&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/1000000/40000/34500/34477/1887d727.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostería Las Quintas Hotel Las Quintas - Pool - Kids’ pool - Parking included - Free Wi-Fi 9.2 Wonderful 1,001 reviews £105 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=34477&PinnedHotelID=34477&HadPinnedHotel=true®ionId=-1&adults=2) ![Laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/105000000/104820000/104817100/104817017/56386864.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Xhiara Hotel Xochitepec Centro - Pool - Breakfast included - Spa - Pet-friendly 9.4 Exceptional 19 reviews £108 includes taxes & fees 23 Mar - 24 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=104817017&PinnedHotelID=104817017&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/990000/981100/981048/4305d681.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Cuernavaca by IHG Acapantzingo - Pool - Pet-friendly - Kids’ pool - Parking included 8.6 Excellent 1,000 reviews £90 includes taxes & fees 7 Apr - 8 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=981048&PinnedHotelID=981048&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/1000000/30000/20300/20292/f33e8b44.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Fiesta Americana Sumiya Cuernavaca Jiutepec - Pool - Spa - Free Wi-Fi - Restaurant 8.8 Excellent 1,003 reviews £139 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=20292&PinnedHotelID=20292&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/107000000/106450000/106445700/106445661/05dfe652.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Salvatore Xochitepec - Pool - Parking included - Free Wi-Fi - Air-conditioning 8.6 Excellent 66 reviews £84 includes taxes & fees 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=106445661&PinnedHotelID=106445661&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/10000000/9700000/9697400/9697327/98666bcf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### One Cuernavaca Delicias - Pool - Breakfast included - Parking included - Free Wi-Fi 8.8 Excellent 1,000 reviews £58 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=9697327&PinnedHotelID=9697327&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/75000000/74270000/74260700/74260666/07d2df13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mesón de las Delicias Central Cuernavaca - Pool - Parking included - Free Wi-Fi - Restaurant 9.4 Exceptional 668 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=74260666&PinnedHotelID=74260666&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=17771578&PinnedHotelID=17771578&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=17771578,2206399,2267752,6068331,34477) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 11 to 17 for adults and MXN 6 to 9 for children - A bar/lounge - A restaurant - Private picnics - Snack bar/deli ### Restaurants on site - Restaurante La Casona ### Things to do - 2 outdoor pools - 24-hour gym - Billiards/pool table - Children's pool - Full-service spa ### Family friendly - 2 outdoor pools - Art supplies - Children's pool - Free rollaway/extra bed - In-room babysitting - In-room cot - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 2 meeting rooms - Business centre - Conference centre ### Outdoors - Garden - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Couples treatment rooms - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) ### More - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Down comforter - Free cot - Free rollaway/extra bed - Hypo-allergenic bedding - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - LED TV with cable channels ### Food and drink - Champagne service - Coffee/tea maker - Limited room service ### More - Air conditioning (climate-controlled) - Desk - Iron/ironing board - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 PM Contactless check-in and check-out are available Late check-in subject to availability Late check-in fee: MXN 750 for check-in between 10:00 AM and 2:30 PM Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Free rollaway/extra beds! Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 11 to 17 for adults and MXN 6 to 9 for children - Late check-in fee: MXN 750 for check-in between 10:00 AM and 2:30 PM The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 8:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Radisson Hotel Quinta Rubelinas Cuernavaca Crucero Tezoyuca Radisson Hotel Quinta Rubelinas Cuernavaca Crucero Tezoyuca Radisson Quinta Rubelinas Cuernavaca Crucero Tezoyuca Radisson Hotel Cuernanvaca Crucero Tezoyuca Radisson Cuernanvaca Crucero Tezoyuca Radisson Quinta Rubelinas Cuernavaca Radisson Cuernanvaca Hotel Radisson Hotel Cuernanvaca Crucero Tezoyuca Crucero Tezoyuca Radisson Hotel Cuernanvaca Hotel Hotel Radisson Hotel Cuernanvaca Radisson Hotel Quinta Rubelinas Cuernavaca ## Frequently asked questions ### Does Radisson Hotel Cuernavaca have a pool? ### How much does it cost to stay at Radisson Hotel Cuernavaca? ### Is Radisson Hotel Cuernavaca pet-friendly? ### How much is parking at Radisson Hotel Cuernavaca? ### What time is check-in at Radisson Hotel Cuernavaca? ### What time is check-out at Radisson Hotel Cuernavaca? ### Where is Radisson Hotel Cuernavaca located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Radisson Hotel Cuernavaca Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 7.8 Location ### 8.8 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 262 8 - Good 119 6 - Okay 43 4 - Poor 18 2 - Terrible 25 ## Reviews Verified ### 10/10 Excellent #### Debbie 22 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a beautiful experience the property is amazing. Rooms are beautiful as well. I will recommend it to family and friend's ##### Debbie Stayed 2 nights in Nov 2024 Verified ### 10/10 Excellent #### Sonia 22 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful grounds, incredible customer service and working AC. This is a site for large events ( weddings, XV, etc). ##### Sonia Stayed 2 nights in Jun 2024 Verified ### 10/10 Excellent #### javier 19 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent property for a relaxing stay, great food and zexcellent sunday brunch ##### javier Stayed 3 nights in Aug 2025 Verified ### 10/10 Excellent #### Daniel 16 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A ##### Daniel Stayed 2 nights in Mar 2026 Verified ### 10/10 Excellent #### Eduardo 16 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities NA ##### Eduardo Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Oscar 19 May 2024 Liked: Staff & service, amenities, property conditions & facilities The place was amazing for the price ##### Oscar Stayed 1 night in May 2024 Verified ### 10/10 Excellent #### Mark William 24 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic hotel, very nice grounds, the restaurant was a bit expensive but our stay was really nice. Highly recommend ##### Mark William Stayed 1 night in Sep 2024 Verified ### 10/10 Excellent #### kenneth 3 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort All good. ##### kenneth Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### ALMA YESENIA 20 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Xxxx ##### ALMA YESENIA Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### Enrique 30 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities F ##### Enrique Stayed 2 nights in Sep 2025 Verified ### 8/10 Good #### Theodore 5 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient. ##### Theodore Stayed 3 nights in Feb 2025 Verified ### 8/10 Good #### PABLO 18 Nov 2022 Liked: Staff & service, amenities, property conditions & facilities Beautiful gardens, good service, acceptable food. To NOISY when they use the vacuum to blow the leaves. ##### PABLO Stayed 1 night in Nov 2022 Verified ### 10/10 Excellent #### CARLOS 21 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nnnnnnnn ##### CARLOS Stayed 2 nights in Nov 2024 Verified ### 8/10 Good #### Elva 29 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities Nothing special. ##### Elva Stayed 1 night in Sep 2022 Verified ### 8/10 Good #### Roberto 15 Jun 2024 Liked: Cleanliness Disliked: Staff & service The service was not efficient enough for the price you pay. Also the amenities were very limited. ##### Roberto Stayed 2 nights in Apr 2024 Verified ### 8/10 Good #### MARCO 4 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities No elevators ##### MARCO Stayed 1 night in Feb 2024 Verified ### 2/10 Terrible #### ALAN 30 Mar 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Stay away from this property and area, terribly unsafe which is the reason this Hotel has no free access from the outside and you have to ring a bell fir someone to open the gates. Its my first lifetime that there were NO TOWELS in the room and the reason given at front desk is that "usually the guests steal them...". Other unique experience is that you have to get a pass when you checkout, the pass will give you access to exit from refered gates after giving it to a guard. There are many orher Hotels close to the Highway which are a much better choice as safe. ##### ALAN Stayed 1 night in Mar 2024 Verified ### 10/10 Excellent #### Ana 16 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La hacienda estuvo muy a gusto disfrutamos mucho el fin de semana y el bufete delicioso ##### Ana Stayed 2 nights in Mar 2026 Verified ### 6/10 Okay #### oswaldo 16 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me entregaron la habitación hora y media después ![](https://a.travel-assets.com/ugc/hotel-reviews/bfa1493c-6b36-48e7-a607-c09e35717936-1773684615358.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### oswaldo Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Francisco Santiago 12 Mar 2026 Liked: Cleanliness, staff & service, property conditions & facilities Muy buena opcion ##### Francisco Santiago Stayed 1 night in Jan 2026 Verified ### 2/10 Terrible #### sima 2 Mar 2026 Liked: Cleanliness, staff & service Disliked: Amenities Parece un Hotel que tienen para lavado de dinero, los cachos de la alberca terribles no hay servicio de bebidas no hay un Alma 83/4 y éramos los únicos el viernes y el lunes muy mal todo mal el desayuno extraordinario eso sí ##### sima Stayed 1 night in Feb 2026 Verified ### 4/10 Poor #### sima 2 Mar 2026 Liked: Cleanliness, staff & service Disliked: Amenities Un Hotel muy lindo muy descuidado es la primera vez que me quedo en un Hotel y soy el único cuarto habitado los camas terribles no tienen servicio de bebidas en la alberca parece un Hotel que tienen ahí para lavado de dinero todo lo que puedo decir ##### sima Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### Alexis 2 Mar 2026 Liked: Cleanliness, amenities, property conditions & facilities Todo muy bonito y limpio un hotel lleno de jardines muy bonitos y muy amable todo su personal Súper agradable hotel ##### Alexis Stayed 2 nights in Feb 2026 Verified ### 8/10 Good #### Jose 1 Mar 2026 Disliked: Amenities El hotel me gustó mucho pero las habitaciones muy malas, parecen de un hotel de 3 estrellas. Una de las albercas totalmente descuidad, no hay servicio ni toallas en la alberca. Las camillas muy sucias y descuidadas ##### Jose Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### Christian 1 Mar 2026 Liked: Cleanliness, amenities, property conditions & facilities Excelente estancia ##### Christian Stayed 1 night in Jan 2026 ### Expedia's Latest Trends ### Hotels > - [Grand Palladium Colonial Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information) > - [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > - [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > - [Barcelo Maya Grand](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Grand-Resort.h36196998.Hotel-Information) > - [Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Nickelodeon-Hotels-Resorts-Riviera-Maya-Gourmet-By-Karisma-All-Inclusive.h64410194.Hotel-Information) > - [Desire Riviera Maya Resort, Couples Only - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Desire-Riviera-Maya-Resort-All-Inclusive-Couples-Only.h920528.Hotel-Information) > - [TRS Coral Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-TRS-Coral-Hotel-Adults-Only-All-Inclusive.h23056533.Hotel-Information) > - [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) > - [TRS Yucatan Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information) > - [The Fives Oceanfront Riviera Maya - All Inclusive Optional](https://www.expedia.co.uk/Cancun-Hotels-The-Fives-Oceanfront-All-Senses-Inclusive.h48885098.Hotel-Information) > - [Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Family-Selection-At-Grand-Palladium-Kantenah-Resort-Spa.h95893460.Hotel-Information) > - [Grand Velas Los Cabos - All Inclusive](https://www.expedia.co.uk/Los-Cabos-Hotels-Grand-Velas-Los-Cabos-All-Inclusive.h15407425.Hotel-Information) > - [Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h23056532.Hotel-Information) > - [Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Catalonia-Costa-Mujeres-All-Suites-Spa.h39132531.Hotel-Information) > - [Hotel Puerto Holbox Beach Front](https://www.expedia.co.uk/Isla-Holbox-Hotels-Hotel-Puerto-Holbox.h4720778.Hotel-Information) > - [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > - [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) > - [Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Planet-Hollywood-Adult-Scene-Cancun.h38656023.Hotel-Information) > - [Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive](https://www.expedia.co.uk/Puerto-Morelos-Hotels-Margaritaville-Island-Reserve-Riviera-Maya.h78784531.Hotel-Information) > - [Las Ventanas al Paraiso, A Rosewood Resort](https://www.expedia.co.uk/Los-Cabos-Hotels-Las-Ventanas-Al-Paraiso.h41895.Hotel-Information) > - [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > - [Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated](https://www.expedia.co.uk/Cancun-Hotels-Hideaway-At-Royalton-Riviera-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h8825616.Hotel-Information) > - [Dreams Tulum Resort & Spa - All Inclusive](https://www.expedia.co.uk/Tulum-Hotels-Dreams-Tulum-Resort-Spa-All-Inclusive.h17456830.Hotel-Information) > - [Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Family-Selection-At-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h29093099.Hotel-Information) > - [Secrets Akumal Riviera Maya - Adults Only - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information) > - [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > - [Hard Rock Hotel Los Cabos All Inclusive](https://www.expedia.co.uk/Los-Cabos-Hotels-Hard-Rock-Hotel-Los-Cabos-All-Inclusive.h34183472.Hotel-Information) > - [Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All](https://www.expedia.co.uk/Cancun-Hotels-Margaritaville-Island-Reserve-Riviera-C.h38812307.Hotel-Information) > - [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) ---