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Reviews of Copper and Lumber Store Hotel

3 out of 5
Copper and Lumber Store Hotel
Nelsons Dockyard, English Harbour, Antigua

Reviews

9.4

Exceptional

Rating 10 - Excellent. 110 out of 150 reviews" "
Rating 8 - Good. 32 out of 150 reviews" "
Rating 6 - Okay. 5 out of 150 reviews" "
Rating 4 - Poor. 2 out of 150 reviews" "
Rating 2 - Terrible. 1 out of 150 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location in the heart of Nelson’s Dockyard - at night you can have it all to yourself, stroll around and pretend you own one of the many million pound yachts moored there! Seriously, the location is brilliant - where else can you stay in the middle of a UNESCO world heritage site! Five stars!!!
Stayed 9 nights in Mar 2024
Response from OCG on 11 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Staff were helpful and friendly.
Stayed 6 nights in Mar 2024
Response from OCG on 2 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Perfect location and incredible staff especially Gillian on the front desk.
Stayed 1 night in Feb 2024
Response from OCG on 26 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique historic property in a beautiful quiet yet convenient location.
Stayed 3 nights in Feb 2024
Response from OCG on 26 Feb 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Peter

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was not advertised as being on two floors. The room did not have a microwave, a chair upstairs, or robes as shown in the pictures. There was nowhere to sit upstairs other than on the bed. The bathroom was located on the main level vs bedroom level. The AC was not sufficient for the room. It was very hot downstairs and too cold upstairs. The toilet ran with a loud noise the whole time we were there. We brought it up everyday but the repair was never addressed. Bottom line is that the advertising did not match the reality, which is very disappointing
Stayed 3 nights in Feb 2024
Response from OCG on 26 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderfully historic, peaceful and atmospheric
Stayed 1 night in Jan 2024
Response from OCG on 26 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay and great staff
We really enjoyed our stay in Copper & Lumber in English Harbour, both the hotel and the area. The hotel and rooms have been appointed in keeping with the historic theme of the building so don’t expect 5* luxury. However, the rooms are very spacious and on two levels. Breakfast overlooking the harbour was a great way to start the day. The staff were amazing, welcoming, helpful and genuinely happy to look after us, Michelle in particular stood out. Just a couple of negatives; the rooms were very dark and the partitions between the rooms were very thin, we could clearly hear conversations from adjacent rooms. Don’t let this put you off, this is a great place to stay and we would return in a heartbeat.
Stayed 4 nights in Jan 2024
Response from OCG on 19 Jan 2024
Thank you for taking the time to leave us a review. We do appreciate that you have taken the time to send us your feedback.

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff treated us like family. Intimate surroundings. Breakfasts good. Could walk to several restaurants within 5-10 min. View of harbour and huge yachts from our window. Reception very accommodating and friendly. One suggestion for Hotel is there should be a warning near the taps not to drink the water. I was not aware until a maid told me locals do not drink it. Coffee was not replenished daily in our room for our coffee maker. Asked for body lotion and she left several tubes for me. Bed comfy. Sofa was not.
Stayed 8 nights in Dec 2023
Response from OCG on 19 Jan 2024
Thank you for taking the time to leave us a review. We do appreciate that you have taken the time to send us your feedback.

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities
A rough start as the room was not ready until after 6pm. But the staff we accommodating and nice. Room was clean and spacious. Amazing location and a nice continental breakfast
Stayed 7 nights in Dec 2023
Response from OCG on 19 Jan 2024
Thank you for taking the time to leave us a review. We do appreciate that you have taken the time to send us your feedback.

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Its a great little place where you can go back to the 1800's with some A/C. We booked two rooms and one was grand and the other not so grand however the stay was fine.
Stayed 1 night in Nov 2023
Response from OCG on 1 Dec 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Freeland,

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel on a historic site in the middle of everything English Harbor. If you have mobility problems they have no elevator you have to use stairs to get up to the rooms and in the suites we have to climb the stairs to the bedroom. Location is ideal there’s really no beach there but you can go to a nearby beach.
Stayed 2 nights in Nov 2023
Response from OCG on 29 Nov 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quirky, comfortable and relaxing!
Stayed 1 night in Nov 2023
Response from OCG on 29 Nov 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

pascal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very quiet, relaxing
Stayed 2 nights in Nov 2023
Response from OCG on 11 Nov 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Rachel, GRAPEVINE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023
Response from OCG on 6 Jun 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Rachel, GRAPEVINE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Historical and unique building in an historical harbor area.
Response from OCG on 1 Jun 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Frederick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unique. Charming. Great location.
Stayed 2 nights in May 2023
Response from OCG on 4 May 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Cynthia, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This Inn is beautiful & charming. We enjoyed our stay tremendously. Large bedroom and new bathroom. All staff were fabulous. Easy to drive to beaches. Enjoyed breakfast watching the sailboats and yachts come in and out. Easy walk to many restaurants. The Dockyards and area are a World Heritage site - very well cared for. We didn't want an "all inclusive" resort so this fit us perfectly.
Stayed 7 nights in Mar 2023
Response from OCG on 7 Apr 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Gabriel, London

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Must stay at this historic hotel. The rooms have so much character and charm. Split in two levels, very clean and comfortable.
Response from Val on 21 Mar 2023
Thank you, Gabriel. It was very nice to have you spend time with us. Glad you had a good time. Please come again.

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness
Very nice staff & location
Stayed 1 night in Mar 2023
Response from OCG on 19 Mar 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Dare

Stayed 1 night in Feb 2023
Response from OCG on 8 Mar 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jan 2023
Response from OCG on 9 Feb 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2023
Response from OCG on 1 Feb 2023
Thank you for taking the time to leave us your review. We really appreciate you doing so.

10/10 Excellent

Nadeem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will Stay Again
Amazing Stay at an Historic place in Antigua
Stayed 2 nights in Jan 2023
Response from OCG on 30 Jan 2023
Thank you taking the time leave us a review. We really do appreciate that you have done so.

10/10 Excellent

Jennifer

Stayed 3 nights in Jan 2023
Response from Copper & Lumber Store Hotel on 6 Mar 2023
It was very nice to have you, Jennifer.

10/10 Excellent

Susie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location.Quiet at night Especially helpful & happy staff . A great base to explore the South of the island
Stayed 9 nights in Jan 2023
Response from OCG on 27 Jan 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lovely historic accommodations in a can’t-beat location. A highlight of our first trip to Antigua and will surely recommend to others.
Response from OCG on 27 Jan 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical property. Staff helpful, accommodating and friendly. The location is perfect to access all the English Harbour has to offer. Parking included which is a bonus
Response from OCG on 5 Jan 2023
Thanks for staying with us. We do appreciate your feedback!

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our 3rd stay at the Cooper and Lumber Store Hotel. Always a great vibe in the dockyards. Claudius at the front desk was very helpful and helped make our stay great!
Stayed 2 nights in Dec 2022
Response from OCG on 17 Dec 2022
Thanks for staying with us. We do appreciate your honesty in your feedback! We also hoped that you will always make Copper and Lumber Store Hotel, a continuous choice of place, in which to stay when you are on the island.

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice historical building and conveniently located.
Stayed 2 nights in Dec 2022
Response from OCG on 10 Dec 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Teng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A historical building located inside the nelson dockyard. A lot of restaurants nearby and easy to get to two nearby beaches. Very friendly and helpful staff.
Stayed 2 nights in Nov 2022
Response from OCG on 27 Nov 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Simply a really neat place in a historical setting. Great value.
Stayed 1 night in Nov 2022
Response from OCG on 24 Nov 2022
Thank you for taking the time to leave us a review. We do appreciate that you have taken the time to do so.

10/10 Excellent

Hadley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful character property in a great location
The building is a beautifully maintained heritage building with tasteful, roomy and comfortable rooms. Beautiful views. The staff could not have been more welcoming. restaurants, cafe's and the marina are walking distance away.
Stayed 1 night in Jul 2022
Response from OCG on 22 Jul 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Copper and Lumber Store, English Harbour, Antigua
Charming inn, full of character. Friendly, helpful staff. Seafood Friday evening is a local must-do.
Front of inn; museum on the right
Courtyard
Dreadnought Room
Dreadnought Room
Stayed 7 nights in Jun 2022
Response from OCG on 18 Jun 2022
Thank you for taking the time to leave us your review. We do appreciate your feedback.

10/10 Excellent

Sindy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Antigua Jan 2022
Great hotel, cannot wait to go back!
Stayed 10 nights in Jan 2022
Response from OCG on 10 Apr 2022
Thank you so very much for taking the time to leave us a review. We do appreciate that you have left us your feedback.

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from OCG on 29 Mar 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Neil

Stayed 1 night in Mar 2022
Response from OCG on 17 Mar 2022
Thank you for taking the time to leave us your review. We do appreciate that you have done so.

6/10 Okay

Grady, Santa Barbara

Travelled with partner
Liked: Cleanliness, staff & service
The property is unique and in a beautiful setting. The suite was nice, but only the bedroom was air-conditioned. It was noisy during happy hour and from visitors on the sidewalk outside the hotel.
Stayed 2 nights in Mar 2022
Response from OCG on 9 Mar 2022
Thank you for taking the time to leave us your review. We do appreciate your feedback.

10/10 Excellent

Maria Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022
Response from OCG on 4 Mar 2022
Thank you for taking the time to leave us a review. We really do appreciate that you have taken the time to do so.

10/10 Excellent

Maria

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, historic property in the center of English Harbour. Walkable to everything. Great dining options. The staff was most helpful, pleasant and very accommodating. Thank you! We can't wait to visit again.
Stayed 2 nights in Feb 2022
Response from OCG on 26 Feb 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A special place In Antigua
Staff were amazingly helpful. The historic building and its setting are unique and very special.
Stayed 1 night in Feb 2022
Response from OCG on 17 Feb 2022
Thank you for taking the time to leave us your feedback. We really do appreciate that you took the time to do so.

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and staff where very helpful
Stayed 1 night in Dec 2021
Response from OCG on 5 Jan 2022
Thanks for staying with us. We appreciate that you took the time to leave us your feedback!

10/10 Excellent

Leon

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2021

10/10 Excellent

Vinnessa

Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2021
Response from OCG on 20 Dec 2021
Thanks for staying with us. We appreciate your feedback! We are so delighted that your stay with us was amazing.

10/10 Excellent

Jonathan

Great hotel!!
What a charming lovely hotel. Spacious charming old world style.. great staff. Not our first time here and it won’t be our last
Stayed 1 night in Dec 2021
Response from OCG on 11 Dec 2021
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe & relaxing
A lovely hotel in a charming part of Antigua The old village requires masks, but there are close places to go to w/o worries. I love the mask requirement. Hand sanitizers everywhere but also a sense of freedom in this nook of the world and this charming hotel.
Stayed 1 night in Dec 2021
Response from OCG on 11 Dec 2021
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Thomas

Stayed 1 night in Nov 2021

10/10 Excellent

lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
It felt like I was at home with lots of comforts
Stayed 3 nights in Apr 2021
Response from OCG on 20 Apr 2021
Thank you for taking the time to leave us a review, we do appreciate your feedbacks. We are also delighted that you felt like home away from home.

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, room comfort
Perfect location. Well equipped and clean. No lovely staff.
Stayed 2 nights in Feb 2020
Response from OCG on 5 Mar 2020
Thank you for taking the time out to leave us a review. We do appreciate your feedback.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Nice historic property within Nelson's dockyard and easy walking to many restaurants and shops outside the dockyard. Very noisy mechanical systems (a/c, bath fan) inside unit and from outside the units. Whole unit (we stayed in a suite) could use a good upgrade.
Stayed 4 nights in Jan 2020
Response from OCG on 14 Jan 2020
hanks for staying with us. We appreciate your feedback!