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"The seamless experience from check-in to check-out was truly remarkable."

"The Melanesian is a long-standing feature of the Port Vila accommodation scene and it's very well-priced. The Orchid Rooms are very pleasant but they all face onto the pool area. So you will want to have the windows shut if the music played at the bar and people's conversations bother you. The AC unit in my room did an OK job with keeping the room comfortable even with windows shut. The rooms have a good desk and small table for people needing to do work while there. The included breakfast covers all the expected bases – a small range of fresh fruit, toast, fresh breads, cereals and cooked breakfast options for extra charge."

"Absolutely divine "

"Room was comfortable and clean and is well located in central Vila"

"Great location, friendly staff and lovely room"

"This is a fantastic place to stay when you are traveling with family. The extraordinary care with which children are treated is very special."

"Staff were wonderful. Friendly and helpful. Unfortunately, we were unable to swim in the lagoon due to pollution. The 3 swimming pools were great and very clean. "

"Overall is very run down compared to photos. Sheets were dirty for the first 2 days on arrival. Floors were dirty. No working shower, no hot water. Kitchen barely has any food on menu never in stock or limited choices. Bed was extremely noisy. Pillows were awful we got very sore necks and back and we aren’t old. Rust present in bathroom. Mould in bathroom. Room smells musky like mould. Village across is very noisy. They leave big outdoor lights on that shine right through the windows while trying to sleep at night. All mesh on windows had holes so got bitten by a lot of mosquitoes. Place is not as advertised at all. Pool is a lot smaller than pictured. Owner walks around the place and should be ashamed of himself! Taking people’s money when place is nothing like photos. This place is disgusting and not want you want on a holiday! Would never recommend this place to anyone! We walked out and went to stay at another place plus they refuse a refund of course."