Title: Grand Hotel and Casino Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1696057&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Hotel and Casino Ocean views complement the outdoor pool experience at this coastal retreat, where travelers can unwind with drinks poolside or focus in the business center ## Photo gallery for Grand Hotel and Casino ![Penthouse Suite | Premium bedding, in-room safe, desk, blackout curtains - Grand Hotel and Casino (Port Vila)](https://images.trvl-media.com/lodging/2000000/1700000/1696100/1696057/c897ed72.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool, pool umbrellas, pool loungers - Grand Hotel and Casino (Port Vila)](https://images.trvl-media.com/lodging/2000000/1700000/1696100/1696057/53e075e3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; pool views - Grand Hotel and Casino (Port Vila)](https://images.trvl-media.com/lodging/2000000/1700000/1696100/1696057/b10c1afc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Panoramic Suite | Premium bedding, in-room safe, desk, blackout curtains - Grand Hotel and Casino (Port Vila)](https://images.trvl-media.com/lodging/2000000/1700000/1696100/1696057/7459a30e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Penthouse Suite | Premium bedding, in-room safe, desk, blackout curtains - Grand Hotel and Casino (Port Vila)](https://images.trvl-media.com/lodging/2000000/1700000/1696100/1696057/0cb28fcd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Grand Hotel and Casino sits oceanside with an outdoor pool and sun loungers. Guests can relax at the spa or enjoy breakfast with scenic views at Crystals Restaurant. Two bars, a business center, free newspapers, and attentive multilingual staff enhance the stay. ## Reviews 8.2 Very good ## Popular amenities - Pool - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available - Business services £206 includes taxes & fees 23 Mar - 24 Mar ## Room options ### Check availability for these dates Tonight [Feb 28 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=1696057&PinnedHotelID=1696057&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=1696057&PinnedHotelID=1696057&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 1 - Mar 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=1696057&PinnedHotelID=1696057&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=1696057&PinnedHotelID=1696057&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=1696057&PinnedHotelID=1696057&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=1696057&PinnedHotelID=1696057&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 13 - Mar 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=1696057&PinnedHotelID=1696057&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=1696057&PinnedHotelID=1696057&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 5 of 5 rooms ### View all photos for Deluxe Room, Harbour View ![Deluxe Room, Harbour View | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1700000/1696100/1696057/c41f904f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Harbour View 8.8 Excellent 3 reviews ### Highlights Furnished balcony Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Fridge HDTV Premium bedding - Harbour view - 248 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Harbour View Room ![Harbour View Room | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1700000/1696100/1696057/ffff56d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Harbour View Room 8.6 Excellent 11 reviews ### Highlights Furnished balcony Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Fridge HDTV Premium bedding - Harbour view - 248 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite, Harbour View ![Suite, Harbour View | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1700000/1696100/1696057/45652ba0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Harbour View ### Highlights Furnished balcony Separate sitting area Air conditioning Connecting rooms available Fridge HDTV Premium bedding Blackout curtains - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Panoramic Suite ![Panoramic Suite | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1700000/1696100/1696057/c8f41489.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Suite 10.0 Exceptional 3 reviews ### Highlights Furnished balcony Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Fridge HDTV Premium bedding - Harbour view - 462 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Penthouse Suite ![Penthouse Suite | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1700000/1696100/1696057/c897ed72.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse Suite ### Highlights Furnished balcony Separate sitting area Air conditioning Connecting rooms available Fridge HDTV Premium bedding Blackout curtains - 1 bedroom - Sleeps 5 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPort-Vila-Hotels-Grand-Hotel-And-Casino.h1696057.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPort-Vila-Hotels-Grand-Hotel-And-Casino.h1696057.Hotel-Information) ## About the area Located in Port Vila, Grand Hotel and Casino is in the city centre and on the waterfront. Port Vila Market and Chinatown are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chief Roi Mata’s Domain and Iririki Island. With kayaking, snorkelling and boat tours nearby, you'll find plenty of adventures in the water. [Visit our Port Vila travel guide](https://www.expedia.co.uk/Port-Vila.dx3715) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-17.74227%2C168.31429&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gVqomgj_ohcJTw_5RNW4IlEegQU=) Lini Highway, P.O Box 3061, Port Vila, Efate ### What's nearby - ![Port Vila Market showing markets and interior views](https://images.trvl-media.com/place/553248621587242562/f4eaabbd-a2f4-4c89-b476-0c87e4b87113.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Port Vila Market 3 min walk \- 0.2 miles - Independence Park 5 min walk \- 0.3 miles - Parliament House 5 min walk \- 0.3 miles - Lookout Point 6 min walk \- 0.4 miles - University of the South Pacific 17 min walk \- 0.9 miles ### Getting around - Port Vila (VLI-Bauerfield) 19 min drive ### Restaurants - Waterfall 14 min walk - Cafe Vila 6 min drive - Nambawan Café & Bar 8 min walk - Port Vila Central Market 4 min walk - Jill's Cafe 4 min walk ## About this property ### Grand Hotel and Casino Upscale family-friendly hotel by the ocean You can look forward to a poolside bar, a terrace and dry cleaning/laundry services at Grand Hotel and Casino. The on-site restaurant, Crystals Restaurant, offers breakfast, lunch, dinner and ocean views. Stay connected with free in-room WiFi, and guests can find other amenities, such as 2 bars and a business centre. Additional perks include: - An outdoor pool, along with sunloungers and pool umbrellas - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge) - Multilingual staff, ATM/banking services and luggage storage - Concierge services, tour/ticket information and a front desk safe - Guest reviews speak highly of the helpful staff Room features All 74 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as furnished balconies and air conditioning. Other amenities include: - Bathrooms with separate baths/showers and free toiletries - 32-inch HDTVs with satellite channels - Separate sitting areas, fridges and childcare services ## Similar properties ![Breakfast, lunch served; local and international cuisine, beach views ](https://images.trvl-media.com/lodging/17000000/16030000/16026300/16026268/ecba38b3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada Resort by Wyndham Port Vila Port Vila - Pool - Spa - Kids’ pool - Parking included 8.4 Very good 199 reviews £140 includes taxes & fees 27 Mar - 28 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=16026268&PinnedHotelID=16026268&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4970000/4961400/4961397/7f679feb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nasama Resort Port Vila - On private beach - Pool - Breakfast included - Spa 9.0 Wonderful 700 reviews £100 includes taxes & fees 4 Mar - 5 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=4961397&PinnedHotelID=4961397&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/520000/519100/519018/e77c173c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Resort Vanuatu by IHG Port Vila - On private beach - Pool - Spa - Kids’ pool 8.4 Very good 271 reviews £108 includes taxes & fees 20 Mar - 21 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=519018&PinnedHotelID=519018&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/2000000/1200000/1191000/1190931/066de914.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Iririki Island Resort & Spa Port Vila - On private beach - Pool - Breakfast included - Spa 8.2 Very good 648 reviews £208 includes taxes & fees 16 Mar - 17 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=1190931&PinnedHotelID=1190931&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/20000/18400/18354/7d6530d3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Warwick Le Lagon - Vanuatu Port Vila - On private beach - Pool - Hot tub - Spa 8.4 Very good 949 reviews £163 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=18354&PinnedHotelID=18354&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2440000/2433300/2433227/47aee452.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Melanesian Port Vila Hotel Port Vila - Pool - Breakfast included - Spa - Kids’ pool 8.2 Very good 489 reviews £103 includes taxes & fees 4 Mar - 5 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=2433227&PinnedHotelID=2433227&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/4000000/3980000/3972100/3972071/d5715152.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Breakas Beach Resort - Adults only Port Vila - On private beach - Pool - Parking included - Free Wi-Fi 8.6 Excellent 594 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=3972071&PinnedHotelID=3972071&HadPinnedHotel=true®ionId=-1&adults=2) ![Bungalow, Lagoon View | View from room](https://images.trvl-media.com/lodging/3000000/2190000/2180300/2180222/71bbdfb4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mangoes Resort Port Vila - Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 215 reviews £142 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=2180222&PinnedHotelID=2180222&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/5000000/4780000/4776500/4776495/26a5f9a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kaiviti Motel Port Vila - Pool - Parking included - Free Wi-Fi - Restaurant 8.2 Very good 45 reviews £100 includes taxes & fees 20 Mar - 21 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=4776495&PinnedHotelID=4776495&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2910000/2905500/2905487/906f07fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Poppys On The Lagoon Port Vila - Pool - Breakfast included - Kids’ pool - Parking included 8.2 Very good 140 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=2905487&PinnedHotelID=2905487&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=1696057&PinnedHotelID=1696057&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1696057,16026268,4961397,519018,1190931) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: VUV 2,600 for adults and VUV 1,300 for children - 2 bars/lounges - A poolside bar - A restaurant - Coffee and tea in common areas ### Restaurants on site - Crystals Restaurant - Hemisphere Lounge Bar ### Things to do - Outdoor pool ### Family friendly - In-room babysitting - In-room refrigerator - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - 2,153 square feet of conference space - Business centre - Computer station - Meeting rooms ### Outdoors - On the bay - Pool loungers - Pool umbrellas - Terrace ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 1 building - 6 floors - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Separate bathtub and shower - Towels provided ### Entertainment - 32-inch LCD TV with satellite channels - Pay films ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Iron/ironing board - Phone - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Minimum check-in age - 19 ### Check-out Check-out before 11 AM Late check-out subject to availability Late check-out fee: VUV 2000 ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The property charges 3 per cent for credit card payments Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures This property is closed from 30 April 2025 to 31 January 2026 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for VUV 3500.0 per night. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately VUV 2600 for adults and from VUV 1300 for children - Airport shuttle fee: VUV 1600 per person (one-way) - Airport shuttle fee per child: VUV 1600 (one-way), (up to 18 years old) - Late check-out fee: VUV 2000 (subject to availability) - Rollaway bed fee: VUV 3500.0 per night - Credit card charges are subject to a surcharge of 3 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Grand Casino Port Vila Grand Hotel & Casino Port Vila Grand Hotel Casino Port Vila Grand Hotel and Casino Hotel Grand Hotel and Casino Port Vila Grand Hotel and Casino Hotel Port Vila ## Frequently asked questions ### Does Grand Hotel and Casino have a pool? ### How much does it cost to stay at Grand Hotel and Casino? ### Is Grand Hotel and Casino pet-friendly? ### What time is check-in at Grand Hotel and Casino? ### What time is check-out at Grand Hotel and Casino? ### Does Grand Hotel and Casino provide a shuttle to the airport? ### Where is Grand Hotel and Casino located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grand Hotel and Casino Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.4 Location ### 8.6 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 197 8 - Good 275 6 - Okay 92 4 - Poor 22 2 - Terrible 8 ## Reviews ### 10/10 Excellent #### juan 17 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location ,very central to everything ,spacious rooms and lovely staff. ##### juan Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### Susie 18 Mar 2024 Liked: Cleanliness, property conditions & facilities We had a wonderful stay. The staff were amazing! ##### Susie Stayed 1 night in Mar 2024 ### 8/10 Good #### david samuel 1 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff Exchange rates are better in town ##### david samuel Stayed 8 nights in Aug 2024 ### 8/10 Good #### Milind 22 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Our stay was good. The staff were very friendly and helpful. ##### Milind Stayed 5 nights in Nov 2023 ### 10/10 Excellent #### Virginia 29 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel with great views ##### Virginia ### 10/10 Excellent #### John 30 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quiet waterfront property with very friendly staff and great views. ##### John Stayed 8 nights in Nov 2023 ### 8/10 Good #### joshua 3 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel with a historic feel. Rooms appear to be recently renovated and clean. The staff are amazing. Every single one had the biggest and most welcoming smile. Really enjoyed my stay. ##### joshua Stayed 1 night in Sep 2024 ### 8/10 Good #### Rachael 8 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities Right in the heart of town so it’s the place to be. Staff are super friendly and attentive. Rooms are really comfortable. ##### Rachael Stayed 10 nights in Sep 2023 ### 10/10 Excellent #### Nicole 27 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great place to stay in the heart of Port Vila. Clean, quiet, and safe. Wonderful restaurant downstairs. Staff was helpful and nice. ##### Nicole Stayed 4 nights in Aug 2023 ### 10/10 Excellent #### J Scott 20 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Really Nice! Really enjoyed staying at the Grand. Wonderful views from the balcony. Good food in the restaurant. A super friendly staff. ##### J Scott Stayed 2 nights in Jan 2024 ### 8/10 Good #### Tom 4 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Hotel The Hotel and location are great, our issue was that next door to the hotel is a shipping dock and a shipyard, a barge was continuously running a bilge pump, and the ship yard continuously banging on the hull renovating an old ship, in turn very noisy during the day and night especially if out on the balcony. ![](https://a.travel-assets.com/ugc/hotel-reviews/D9D2BEA1CA2DB53F1D97DC64D9806D27607426BE1730755974041.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/18AA54C49E0D9F726201D8F346FD8CDF218792161730755971139.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/008574F44A0C2180D27A3B2AC7E0CBABF021E5AF1730755973673.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tom Stayed 10 nights in Oct 2024 ### 10/10 Excellent #### Yamila 31 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We spent 6 days at the Grand Hotel and we completely love it! Starting from the staff, they are such a lovely people who take care of all our needs and always with a smile on their faces. The food was also delicious, and the view was glorious. We super recommend this place ##### Yamila Stayed 6 nights in Dec 2023 ### 8/10 Good #### faye 22 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel! Excellent location, minutes walk to town. Easily accessible to transportation and for tours. Great service at reception. Restaurant staff need to be a little more attentive to dining guests. Would definitely come back ##### faye Stayed 4 nights in Aug 2023 ### 10/10 Excellent #### Masayuki 10 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very kind staffs ##### Masayuki Stayed 1 night in Nov 2023 ### 6/10 Okay #### Trevor 17 Jun 2024 Liked: Cleanliness, staff & service Staff we lovely but construction work was bery noisy ##### Trevor Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### CAROLINE 6 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a perfect spot to stay in the heart of Vila. Close to the markets and an easy walk to all that Vila has to offer. The pool and pool area are a great place to relax with a cold tusker. Like all places in Vanuatu, the staff is what makes the stay special. Everyone goes above and beyond to ensure your stay is enjoyable. The food at the restaurant was also fantastic. Overall I would recommend if you want to stay in the heart of Vila. ##### CAROLINE Stayed 3 nights in Aug 2024 ### 8/10 Good #### Matthew 9 Nov 2023 Liked: Cleanliness, staff & service The Grand is a great base when in Port Vila. Staff are friendly and professional We like the suits about 50m2 ##### Matthew Stayed 1 night in Nov 2023 ### 8/10 Good #### WARREN 26 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very Central lovely helpful staff. Internet so-so. - A few problems with the shower but came right, ##### WARREN Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Costa 13 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything inside the property was excellent. Although parts of the the facility are currently under renovation, there was no inconvenience to guests. The staff were very friendly and professional and even helped us with a taxi driver who over charged our group. Sadly the area outside the facility has the same problem with the rest of Port Vila roads....in need of major overhaul & repairs. ##### Costa Stayed 1 night in Jun 2024 ### 6/10 Okay #### Steven 5 Nov 2024 Liked: Cleanliness, staff & service Hotel and staff were fab, our only issue was the pool was out of action for maintenance. I know this needs to be done but when a main part of your holiday plans was to laze around a pool it did put a dampener on things. You could go over to Iririki Island to have a swim in the pool but at $25 per person it’s not feasible for the duration of the holiday. Vouchers should have been offered, or at least an email explaining and giving the option to rebook somewhere else. ##### Steven Stayed 5 nights in Oct 2024 ### 4/10 Poor #### Stanley 5 Jan 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The first impression from the outside is dreadful, dirty and run down, we sat in the taxi and our jaws dropped.Go inside and the reception area is rather underwhelming, then the cigarette smoke hits you and the poor condition inside. The smoke smell is everywhere, comes out of the casino and goes up the stairs, we were on the second floor and could smell it as soon as we opened our door, the foyer area stunk, and it flowed into the dining area. The No smoking non vaping signs outside the front door ignored and the hotel does nothing about it, people smoke and vape in the pool area and on the outside bar area. This place would be great if you like the stench of old smoke and don't mind smoke drifting into your personal space, the smell goes through at least the first 2 floors, we never went any higher, the lifts also stunk of what I don't know, but they were rather putrid. We had a panorama room, room size was good and fittings pretty good, the view is amazing. The pool area really has no shade so not an area you can spend much time in, even if you don't mind other people's smoke. The breakfast was ok, nothing special but did the job. The Alacarte menu, is rather hit and miss, did not have a decent meal there, except for fish and chips. Staff were very friendly and helpful cannot fault them; it is also a good position. The grout on the floor in the foyer area and dining area is absolutely filthy, needs a thorough refurb downstairs. All rooms have a view, Avoid first floor !! ##### Stanley Stayed 10 nights in Dec 2023 ### 8/10 Good #### Adam 11 Dec 2024 Liked: Cleanliness, staff & service, amenities We were upgraded to the top level from our panoramic room booking. It looks like this room was recently renovated. Great views to irikiri & beyond. Would recommend going elsewhere for food. We had the buffet breakfast & the offering was pretty poor for the price. ##### Adam Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Wayne 23 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities As always the best hotel in town! ##### Wayne Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Katherine 15 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful staff and beautiful property ##### Katherine Stayed 5 nights in Sep 2023 ### 8/10 Good #### Vikas 20 Nov 2022 Liked: Cleanliness, staff & service, amenities Good location and courteous staff. ##### Vikas Stayed 12 nights in Nov 2022 ## Expedia's Latest Trends ### Hotels > [Spa Hotels in Los Alcazares](https://www.expedia.co.uk/Los-Alcazares-Hotels-Spa-Hotels.0-0-d6048972-tSpaHotels.Travel-Guide-Filter-Hotels) > > [Caravan Parks Emsworth](https://www.expedia.co.uk/Emsworth-Caravan-Parks.d601586-aaCaravanParks.Travel-Guide-Accommodation) > > [The Historic Bullock Hotel](https://www.expedia.co.uk/Deadwood-Hotels-The-Historic-Bullock-Hotel.h10031301.Hotel-Information) > > [Hotels near Harrods](https://www.expedia.co.uk/Harrods-Hotels.0-l501562-0.Travel-Guide-Filter-Hotels) > > [Hotels in Lampedusa](https://www.expedia.co.uk/Lampedusa-Hotels.d2100.Travel-Guide-Hotels) > > [Cabin Rentals Reading](https://www.expedia.co.uk/Reading-Cabins.d5664-aaCabins.Travel-Guide-Accommodation) > > [Hotels in Last](https://www.expedia.co.uk/Last-Hotels.d3000754933.Travel-Guide-Hotels) > > [Hotels in Sal](https://www.expedia.co.uk/Sal-Hotels.d3164.Travel-Guide-Hotels) > > [Tanna Evergreen Resort & Tours](https://www.expedia.co.uk/Tanna-Island-Hotels-Tanna-Evergreen-Resort-Tours.h17903402.Hotel-Information) > > [Dormy House Hotel](https://www.expedia.co.uk/Cromer-Hotels-Dormy-House-Hotel.h7070346.Hotel-Information) > > [Barrier Beach Resort](https://www.expedia.co.uk/Saraotou-Hotels-Barrier-Beach-Resort.h9624152.Hotel-Information) ### Flights > [Flights from Dublin (DUB) to Basel-Mulhouse-Freiburg (EAP-All Airports)](https://www.expedia.co.uk/lp/flights/dub/eap/dublin-to-basel-mulhouse-freiburg) > > [Flights from Hounslow (LHR) to Newcastle-upon-Tyne (NCL)](https://www.expedia.co.uk/lp/flights/lhr/ncl/london-to-newcastle) > > [Flights from Hyères (TLN) to Hounslow (LHR)](https://www.expedia.co.uk/lp/flights/tln/lhr/toulon-to-london) > > [Flights from Southend-on-Sea (SEN) to Elche (ALC)](https://www.expedia.co.uk/lp/flights/sen/alc/london-to-alicante) > > [Flights from Cape Town (CPT) to Pretoria (PRY)](https://www.expedia.co.uk/lp/flights/cpt/pry/cape-town-to-pretoria) ### Cars > [Thrifty Car Rental Destinations In Goa](https://www.expedia.co.uk/Thrifty-Car-Rental-Destinations-In-Goa.d6049928-c45.Car-Rental-Destination-Suppliers) ### Packages > [East Blean Woods National Nature Reserve](https://www.expedia.co.uk/East-Blean-Woods-National-Nature-Reserve-Canterbury.d553248621532509133.Attraction) > > [Torrevieja Holidays](https://www.expedia.co.uk/Torrevieja.d182408.Holidays-City-Breaks) ### General > [Visit Shijingshan](https://www.expedia.co.uk/Beijing-Shijingshan.dx178584) > > [Visit Papa Westray](https://www.expedia.co.uk/Papa-Westray.dx9461) > > [Visit Sindalah Island](https://www.expedia.co.uk/Sindalah-Island.dx832907550042365952) > > [Visit Hamilton](https://www.expedia.co.uk/Hamilton.dx3963) ---