Search Hotels Near EK Bakam Cenote, Mexico City

"The rooms were nice and the property was very clean. The staff was very nice, polite and helpful. The hallway to the room on the upper floor was extremely hot. The hot air was coming from the AC vents and not vented to the roof or outside the building. I think they were in the process of correcting this because a couple guys were working on it. There were no kitchen towels, but we had an extra hand towel from the bathroom that we used. The beds are also not very soft. We wanted extra coffee (only 2 pods per day were given) and asked the front desk for some. They wanted to charge extra for that, even though we didn't have our room cleaned that day. The hotel is in a nice location, but we still needed to use Didi or Uber to get all the places we wanted to go. Not close enough to walk to historical areas."

"The room itself had a nice view and balcony but there were scuffs everywhere, hole in the bathroom floor, and little flies in the shower when we got there. We paid extra for an upgrade and didn’t feel like much of an upgrade other than a better view. The bed was uncomfortable and pillows were terrible! We requested an extra pillow and we were told they did not have any. We decided to check out the rooftop finally since it was closed 2 days in a row for a private party and there were no propane tanks to turn on the fire pits and no one there to order a drink since again the rooftop was closed 2 days in a row of course both days of the weekend and rooftop being on the 14th floor which is the floor we were staying at, it was super loud the music was blasting could hear it to our room and all the drunk people screaming in the halls after the party while we were trying to sleep. We understand the noise of the city itself but to have to deal with drunk people and loud music down the hall 2 nights in a row that sucked! And on checkout day after paying late checkout we had the cleaning lady banging on our door at 12 when check out was at 1 and she stood at the door waiting for us until we left because someone else was checking in at 3. Overall the experience was not the best. It has potential it’s in a good location and has a great view of the city from the balcony with a beautiful rooftop but not much going on up their either."

"Amazing location. Great restaurants, bars, bikes, etc. loved the boulevard and trees. Breakfast was minimal, plugs didn’t work some toime, plug locations were awkward, my room card didn’t work three times, an English language TV program (maybe news) is lacking, the soap dispensers were awkward, noise level was fine."

"The room was spacious and clean, rhe bed was comfortable and the included breakfast was adecuate but limited to a very few items. The hotel was located very close to restaurants, convenience stores and the area was safe as well. The room's wifi connection was slow and kept disconnecting constantly everyday, making it impossible to watch tv or movies on the available smart TV. There is no soundproofing n the room so I could hear every noise from the street as well as the other rooms above and beside mine."

"A beautiful property, centrally located in Roma Norte area (highly recommended for a genuine, Mexican immersion experience!). Very helpful and friendly staff, great outdoor patio, fitness room is clean, well maintained (but sparsely equipped.) The Grand Suite is spectacular! Only downside is it takes a long time to get hot water."

"The location of this property is honestly its biggest highlight. It’s in such a great area—restaurants, cafés, and grocery stores are all just a short walk away, which made things super convenient. Getting around was easy too; Ubers usually showed up within 4–5 minutes. The apartment itself was clean, modern, and comfortable. The only reason I am giving it 4 stars instead of 5 is the noise. Even on the 5th floor, we could still hear sounds from the restaurants below and occasionally from the neighboring unit. It wasn’t unbearable, but it was noticeable. Overall, I would still recommend staying here. The building feels very secure, and we never felt unsafe. Just a heads-up: the staff members I interacted with didn’t speak English, so if you don’t speak Spanish, you will probably need to use a translator app. It wasn’t a big issue, just something to be prepared for."

"El personal fue muy amable. La habitación pequeña, pero no se necesita más cuando uno anda de paseo y solo necesita un lugar para dormir."

"You could hear people outside coming in and out, which would wake you up throughout the night. There was also a leak in the shower, and you could hear the constant dripping of water, which made it even harder to rest."

"Easy access to a lot of things around town. Great staff, a little dated but super affordable."