Title: LaiLa Hotel CDMX Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=48676&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # LaiLa Hotel CDMX Travelers find a peaceful rooftop retreat in Mexico City's vibrant center, with authentic cuisine just steps from iconic landmarks like Diana the Huntress Fountain ## Photo gallery for LaiLa Hotel CDMX ![Reception - LaiLa Hotel CDMX (Mexico City)](https://images.trvl-media.com/lodging/1000000/50000/48700/48676/dcecc970.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; Mexican cuisine - LaiLa Hotel CDMX (Mexico City)](https://images.trvl-media.com/lodging/1000000/50000/48700/48676/de25b196.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property – evening/night - LaiLa Hotel CDMX (Mexico City)](https://images.trvl-media.com/lodging/1000000/50000/48700/48676/b33f3744.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - LaiLa Hotel CDMX (Mexico City)](https://images.trvl-media.com/lodging/1000000/50000/48700/48676/e35bea1c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (MXN 245 per person) - LaiLa Hotel CDMX (Mexico City)](https://images.trvl-media.com/lodging/1000000/50000/48700/48676/3486fe95.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies LaiLa Hotel CDMX offers an upscale sanctuary in downtown Mexico City. Guests enjoy authentic Mexican dishes at La Terraza, unwind on the sunny terrace, and appreciate reliable high-speed WiFi. Attentive staff and a strategic location consistently earn praise from visitors. VIP Access ## Reviews 9.0 Wonderful ## Popular amenities - Pet-friendly - Free Wi-Fi - Air-conditioning - Gym VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec 20 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=48676&PinnedHotelID=48676&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=48676&PinnedHotelID=48676&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 21 - Dec 22](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=48676&PinnedHotelID=48676&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=48676&PinnedHotelID=48676&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=48676&PinnedHotelID=48676&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=48676&PinnedHotelID=48676&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=48676&PinnedHotelID=48676&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=48676&PinnedHotelID=48676&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 3 of 3 rooms ### View all photos for Superior Room, 2 Double Beds ![Superior Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/50000/48700/48676/0ae494e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Double Beds 8.6 Excellent 47 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Pillow menu Blackout curtains - 280 sq ft - City view - Sleeps 4 - 2 Double Beds ### View all photos for Superior Room, 1 King Bed ![Superior Room, 1 King Bed | Living area | LCD TV, books](https://images.trvl-media.com/lodging/1000000/50000/48700/48676/6e0cd63a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 9.0 Wonderful 68 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Pillow menu Blackout curtains - 280 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite, 1 King Bed ![Junior Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/50000/48700/48676/0448bc53.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed 8.0 Very good 5 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge LCD TV Hypo-allergenic bedding Pillow menu - 301 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ## You may also like Ad ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/122000000/121720000/121711600/121711567/9d03f3dc.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Capitalia Reforma Chapultepec Reforma - Free Wi-Fi - Air-conditioning - Spa - 24/7 front desk 10.0 Exceptional 5 reviews £77 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Mexico-City-Hotels-Capitalia-Reforma-Chapultepec.h121711567.Hotel-Information?chkin=2025-12-21&chkout=2025-12-22&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=83683a83-800f-48f6-85a9-533178e0b61e&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/26000000/25120000/25112400/25112339/41d85fea.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel MX mas reforma CDMX, Trademark Collection by Wyndham Reforma - Breakfast included - Free Wi-Fi - Air-conditioning - 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Spa - Pet-friendly - Parking included - Free Wi-Fi 9.4 Exceptional 1,004 reviews [](https://www.expedia.co.uk/Mexico-City-Hotels-AR-218.h7413214.Hotel-Information?chkin=2026-1-3&chkout=2026-1-4&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=83683a83-800f-48f6-85a9-533178e0b61e&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-LaiLa-Hotel-CDMX.h48676.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-LaiLa-Hotel-CDMX.h48676.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.42692%2C-99.17226&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=6zGimW6j2oYvHXclpbwZhxniuQw=) Rio Lerma 237, Colonia Cuauhtemoc, Mexico City, CDMX, 6500 #### What's nearby - Paseo de la Reforma \- 2 min walk \- 0.1 miles - Diana the Huntress Fountain \- 2 min walk \- 0.1 miles - Angel of Independence Monument \- 7 min walk \- 0.4 miles - U.S. Embassy \- 9 min walk \- 0.5 miles - Chapultepec Park \- 12 min walk \- 0.7 miles #### Getting around - Mexico City Fortuna Station - 8 min drive - Sevilla Station - 8 min walk - Benito Juarez International Airport (MEX) - 25 min drive #### Restaurants - ‪Starbucks - ‬1 min walk - ‪Salón Ríos - ‬1 min walk - ‪La Guanajuatense - ‬1 min walk - ‪Birria Colorado - ‬1 min walk - ‪Tacos Don Güero - ‬2 min walk ## About this property ### LaiLa Hotel CDMX Upscale hotel near Paseo de la Reforma Located close to Diana the Huntress Fountain and Angel of Independence Monument, LaiLa Hotel CDMX provides a terrace, dry cleaning/laundry services and a bar. The on-site Mexican cuisine restaurant, La Terraza, offers breakfast, lunch and dinner. In addition to a 24-hour gym and a 24-hour business centre, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Other perks at this hotel include: - Buffet breakfast (surcharge), bike hire and self-parking (surcharge) - A round-trip airport shuttle (surcharge), tour/ticket information and a lift - Luggage storage, a ballroom and bike tour information - Guest reviews speak highly of the helpful staff and location Room features All 167 rooms offer comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property. Extra conveniences in all rooms include: - Childcare services and free infant beds - Bathrooms with designer toiletries and showers - LCD TVs with cable channels - Wardrobes/cupboards, LED light bulbs and coffee/tea makers ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/590000/582800/582712/688be84a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Galeria Plaza Reforma Reforma - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 3,203 reviews £121 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=582712&PinnedHotelID=582712&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/4400/4366/36725749.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Americana Reforma Reforma - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 4,083 reviews £98 includes taxes & fees 16 Jan - 17 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=4366&PinnedHotelID=4366&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers](https://images.trvl-media.com/lodging/1000000/30000/27300/27262/388fbe2a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Century Reforma Reforma - 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Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Return airport shuttle (surcharge) from 7:00 AM to 10:30 PM on request - Secured, covered parking on site (MXN 150 per night) - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7 AM to 11 AM for a fee: MXN 245 for adults and MXN 200 for children - A bar/lounge - A restaurant ### Restaurants on site - La Terraza ### Things to do - 24-hour gym - Bicycle rentals - Bicycle tours - Books ### Family friendly - In-room babysitting - In-room cot - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 24-hour business centre - 6 meeting rooms - Conference centre (1,087 square foot of space) - Coworking space ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Accessible airport shuttle - Front entrance ramp - Grab bar in shower (100 centimetre high) - Lift (150 centimetre wide door) - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk (100 centimetre high) - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 1 building - 14 floors - Ballroom - Beaux Arts architecture - Built in 1974 - Double-glazed windows - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Hypo-allergenic bedding - Pillow menu ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Energy-saving switches in guestrooms - Iron/ironing board - Laptop workspace - LED lighting - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 6 AM Minimum check-in age - 18 ### Check-out Check-out before 1 PM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 1000, per accommodation, per stay, plus a deposit of MXN 1000 per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 15 kg per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately MXN 245 for adults and from MXN 200 for children - Airport shuttle fee: MXN 850.00 per vehicle (one-way, maximum occupancy 4) - Covered self-parking fee: MXN 150 per night - Pet deposit: MXN 1000 per stay - Pet fee: MXN 1000 per accommodation, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Long-term renters welcome Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property caters to LGBTQ+ guests Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Casa Business Mexico Casa Inn Business Hotel LaiLa Hotel CDMX Mexico City Casa Business LaiLa CDMX Mexico City LaiLa CDMX LaiLa Hotel CDMX Hotel LaiLa Hotel CDMX Mexico City LaiLa Hotel CDMX Hotel Mexico City ## Frequently asked questions ### Is LaiLa Hotel CDMX pet-friendly? ### How much is parking at LaiLa Hotel CDMX? ### What time is check-in at LaiLa Hotel CDMX? ### What time is check-out at LaiLa Hotel CDMX? ### Does LaiLa Hotel CDMX provide a shuttle to the airport? ### Where is LaiLa Hotel CDMX located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## LaiLa Hotel CDMX Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.8 Amenities ### 9.4 Staff & service ### 9.0 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 996 8 - Good 290 6 - Okay 82 4 - Poor 35 2 - Terrible 45 ## Reviews ### 10/10 Excellent #### Rodrigo 8 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location, courteous professional helpful staff, clean rooms, tasty buffet style breakfast. ##### Rodrigo Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Eva 16 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Great stay, very clean room and amazing service ##### Eva Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Lucia 12 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room, great customer service ##### Lucia Stayed 2 nights in Dec 2025 ### 8/10 Good #### Melissa 9 Nov 2025 Liked: Cleanliness Always love staying here since its location is so convenient. The staff is nice, the rooms could use some remodeling but overall it is a good hotel option for the price ##### Melissa Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Sonja 30 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was a perfect location! Nice hotel at a reasonable price. A lot of places were walkable. I would definitely stay there again. ##### Sonja Stayed 3 nights in Oct 2025 ### 8/10 Good #### Stephen 3 Dec 2025 Liked: Cleanliness, property conditions & facilities The staff were nice. The facilities were ok, but maybe a bit basic. ##### Stephen Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Carlos 22 Sept 2025 Liked: Staff & service, amenities, property conditions & facilities Amazing location ##### Carlos Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Rudy 1 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Room was very clean and organized, breakfast delicious, attention excellent ##### Rudy Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Guillermo 3 Jun 2025 Liked: Cleanliness, property conditions & facilities I was there for a couple of nights and the location is perfect ##### Guillermo Stayed 2 nights in May 2025 ### 10/10 Excellent #### Bryan J 23 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Laila is centrally located, I felt very safe in the surroundings and personnel was super kind and attentive. ##### Bryan J Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Julian 28 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Liked the location of the hotel, restaurants within walking,staff very friendly and helpful, definitely will come back. ##### Julian Stayed 5 nights in May 2025 ### 10/10 Excellent #### nigel 12 Nov 2025 Liked: Cleanliness, property conditions & facilities Cheap, clean, cheerful and delightful breakfast. In a very central and safe neighbourhood. Polite staff. It’s not the ritz but is priced accordingly. Good 3-4 star worth every penny. No complaints. ##### nigel Stayed 2 nights in Oct 2025 ### 8/10 Good #### Rene 26 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was nice overall, good area, staff was friendly. Clean hotel. Rooms a bit small but good otherwise. ##### Rene Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Jessica 15 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love staying here, clean and walking distance to several must see places. The bell boys are excellent the lady at reception not so much but the rest is great will stay here again. ##### Jessica Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Sandra 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was exceptionally clean, and the room was spacious and well-maintained. The housekeeper demonstrated great attention to detail and did an outstanding job throughout our stay. What truly stood out was the exceptional customer service — from the moment we arrived, the staff provided courteous, professional, and attentive service that made our experience truly enjoyable. ##### Sandra Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Kelly 27 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room ##### Kelly Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Bruna 23 Jul 2025 Liked: Amenities Absolutely in the best location! The room was modern, clean and spacious. ![](https://a.travel-assets.com/ugc/hotel-reviews/dc9dc4cc-066f-458f-8e16-43a86afcc400-1753279453203.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Bruna Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Leonardo 22 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel well localized, near restaurants (such as Don Assado), parks and other facilities. Good breakfast with many varities of food. It was a great experience at Laila Hotel. ##### Leonardo Stayed 5 nights in Jun 2025 ### 8/10 Good #### ingrid 11 Oct 2025 Liked: Amenities Big room Good intenet ##### ingrid Stayed 4 nights in Sep 2025 ### 8/10 Good #### William 26 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good It was a good hotel for a night. Customer service was good. We didn’t eat there. Beds were comfy. ##### William Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Tamara 8 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was my second stay at Laila Hotel, and I was thoroughly impressed by the excellent customer service. From the front desk to the waiters and housekeeping, every staff member was eager to help, making my stay truly memorable. I want to give a special mention to Enrique, my housekeeper, and Roberto, my waiter, who both went above and beyond, greatly enhancing my experience. Thank you, Laila Hotel, for an outstanding stay! ##### Tamara Stayed 6 nights in Sep 2025 ### 4/10 Poor #### ergin 11 Jun 2025 Disliked: Cleanliness, amenities, property conditions & facilities Quite an average hotel. The staff is friendly but the standards are way above a city center business oriented hotel. ##### ergin Stayed 12 nights in May 2025 ### 8/10 Good #### Laura 9 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location, close to a lot of attractions and quick access to transportation. The AC wasn’t working, but they fixed it a few complaints. ##### Laura Stayed 1 night in Jun 2025 ### 6/10 Okay #### Juan Gabriel 17 Sept 2025 Liked: Staff & service Disliked: Property conditions & facilities I usually stay at Laila because its very well located in between all neighborhoods you would want to go during your stay in cdmx. Lately ive been given rooms that are smaller than usual and in worst conditions. No outlets in the nightstand, bath faucets are worn, tiny bathroom (smaller than other rooms Ive stayed at). Buffet is great and has everything you would need; in fact this is the sole reason I stayed there on my last trip. Will give another hotel a shot for my next visit :( ##### Juan Gabriel Stayed 2 nights in Sep 2025 ### 8/10 Good #### Lupe 1 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Luis the bell boy and his evening shift coworker (bald head-sorry for not catching his name) were very attentive and helpful. The morning bell boys not so much. The rooms were very clean and accommodating! I had very little interaction with the front desk, but otherwise very helpful. The restaurant! The evening staff really nice and attentive. The food was great. Margarito, the morning waiter took care of our table well and was attentive. On our last day, the other waiters were not as attentive, never bringing us the menus taking a long time with the food and a lot of the breakfast foods were cold. Shredded chicken and beans in particular would have been great if served hot. The juices and alcoholic beverages were amazing! ##### Lupe Stayed 4 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [The Beausite Hotel](https://www.expedia.co.uk/Grouville-Hotels-The-Beausite-Hotel.h6524652.Hotel-Information) > > [Alderley Edge Hotel](https://www.expedia.co.uk/Alderley-Edge-Hotels-Alderley-Edge-Hotel.h41849.Hotel-Information) > > [Hotel Devamlı](https://www.expedia.co.uk/Marmaris-Hotels-Hotel-Devaml.h1107572.Hotel-Information) > > [Best Western Station Hotel](https://www.expedia.co.uk/Dumfries-Hotels-Best-Western-Station-Hotel.h26217.Hotel-Information) > > [Amour Holiday Resort - Adults Only](https://www.expedia.co.uk/Corfu-Hotels-Amour-Holiday-Resort-All-Inclusive-Adults-Only.h38147134.Hotel-Information) > > [TRYP by Wyndham Mexico City World Trade Center Area](https://www.expedia.co.uk/Mexico-City-Hotels-TRYP-By-Wyndham-Mexico-City-World-Trade-Center-Area-Hotel.h10368403.Hotel-Information) > > [Caravan Parks Port Talbot](https://www.expedia.co.uk/Port-Talbot-Caravan-Parks.d5624-aaCaravanParks.Travel-Guide-Accommodation) > > [Hotels in Niagara-on-the-Lake](https://www.expedia.co.uk/Niagara-On-The-Lake-Hotels.d8957.Travel-Guide-Hotels) > > [Hyatt Regency Mexico City](https://www.expedia.co.uk/Mexico-City-Hotels-Hyatt-Regency-Mexico-City.h23360.Hotel-Information) > > [NH Collection Mexico City Airport T2](https://www.expedia.co.uk/Mexico-City-Hotels-NH-Collection-Mexico-City-Airport-T2.h2885057.Hotel-Information) > > [Wyspianski Hotel](https://www.expedia.co.uk/Krakow-Hotels-Wyspianski-Hotel.h790500.Hotel-Information) > > [Hotel Miramare](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Miramare.h1265400.Hotel-Information) > > [Pebble Cottage, Pendra Loweth](https://www.expedia.co.uk/Falmouth-Hotels-Pendra-Loweth-Cottage.h92865688.Hotel-Information) > > [Luxury Forest Lodge with Games Room in Idyllic Location - Dog friendly, sleeps 8](https://www.expedia.co.uk/Lyndhurst-Hotels-Luxury-Forest-Lodge-With-Games-Room-In-Idyllic-Location-Dog-Friendly.h67265705.Hotel-Information) > > [Harrison Hot Springs Resort and Spa](https://www.expedia.co.uk/Chilliwack-Hotels-Harrison-Hot-Springs-Resort-And-Spa.h553971.Hotel-Information) > > [La Vela Khao Lak](https://www.expedia.co.uk/Takua-Pa-Hotels-La-Vela-Khao-Lak.h18343065.Hotel-Information) > > [5 Star Hotels in Chiddingfold](https://www.expedia.co.uk/5Star-Chiddingfold-Hotels.s50-0-d6126082.Travel-Guide-Filter-Hotels) > > [Courtyard Mexico City Airport](https://www.expedia.co.uk/Mexico-City-Hotels-Courtyard-Mexico-City-Airport.h4818555.Hotel-Information) > > [Alykes Garden Village](https://www.expedia.co.uk/Zakynthos-Hotels-Alykes-Garden-Village.h19774040.Hotel-Information) ### Flights > [Flights from London (LHR) to Ras Al Khaimah (RKT)](https://www.expedia.co.uk/lp/flights/lhr/rkt/london-to-ras-al-khaimah) ### Cars ### Packages > [Skibo Castle](https://www.expedia.co.uk/Skibo-Castle-Dornoch.d6088925.Attraction) > > [New York Holidays](https://www.expedia.co.uk/New-York.d178293.Holidays-City-Breaks) > > [Amazon Jungle Holidays](https://www.expedia.co.uk/Amazon-Jungle.d3000655735.Holidays-City-Breaks) ### General > [Visit Playa de San Juan](https://www.expedia.co.uk/Alicante-Playa-De-San-Juan.dx6025775) > > [Visit Grosseto](https://www.expedia.co.uk/Grosseto.dx7512) ---