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ONTO Alvaro Obregon Mexico City

4.0 star property
Hotel with a rooftop terrace, near Paseo de la Reforma

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Photo gallery for ONTO Alvaro Obregon Mexico City

Premium Double Room | 1 bedroom, minibar, in-room safe, laptop workspace
Rooftop terrace
Standard Double Room | Television
Rooftop bar, al fresco dining, open daily
Building design
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Kitchen
  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

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  • Experience top-rated quality and exceptional service
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Room options

View all photos for Premium Double Room

Premium Double Room | 1 bedroom, minibar, in-room safe, laptop workspace

Premium Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
Smart TV
Blackout curtains
  • 732 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room | Living area | 55-inch Smart TV with digital channels

Comfort Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
Smart TV
Blackout curtains
  • 581 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Double Room

Grand Double Room | 1 bedroom, minibar, in-room safe, laptop workspace

Grand Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
Smart TV
Blackout curtains
  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room

Luxury Double Room | 1 bedroom, minibar, in-room safe, laptop workspace

Luxury Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
Smart TV
Blackout curtains
  • 861 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, minibar, in-room safe, laptop workspace

Classic Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
Smart TV
Blackout curtains
  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, minibar, in-room safe, laptop workspace

Superior Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
Smart TV
Blackout curtains
  • 689 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Double Room

Exclusive Double Room | 1 bedroom, minibar, in-room safe, laptop workspace

Exclusive Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
Smart TV
Blackout curtains
  • 506 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Television

Standard Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
Smart TV
Blackout curtains
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

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About the area

Map
43 Avenida Fco . I. Madero Roma Norte, Mexico City, CDMX, 06700

What's nearby

  • Paseo de la Reforma - 17 min walk - 0.9 miles
  • Angel of Independence Monument - 2 min drive - 1.0 mile
  • U.S. Embassy - 3 min drive - 1.2 miles
  • Palacio de Bellas Artes - 4 min drive - 2.1 miles
  • Zócalo - 4 min drive - 2.6 miles

Getting around

  • Mexico City Buenavista Station - 6 min drive
  • Nine Heroes Station - 10 min walk
  • Benito Juarez International Airport (MEX) - 26 min drive

Restaurants

  • ‪Los Bisquets Bisquets Obregón - ‬1 min walk
  • ‪La Docena - ‬1 min walk
  • ‪Four Points by Sheraton Mexico City, Colonia Roma - ‬2 min walk
  • ‪Taquitos Frontera - ‬1 min walk
  • ‪Pizza Félix - ‬1 min walk

About this property

ONTO Alvaro Obregon Mexico City

Upscale hotel near Paseo de la Reforma
Close to Angel of Independence Monument, ONTO Alvaro Obregon Mexico City provides a rooftop terrace, a bar and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • Valet parking (surcharge), outdoor furniture and smoke-free property
  • A 24-hour front desk, luggage storage and concierge services
Room features
All 59 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 55-inch Smart TVs with digital channels
  • Kitchenettes, mini fridges and microwaves

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MXN 280 per day)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Roof top
  • Rufus

Family friendly

  • Dining table
  • Free cot
  • In-room kitchenette
  • In-room microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • No lift

More

  • 1 building
  • 6 floors
  • Built in 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Espresso maker
  • Hob
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 500 per accommodation, per night
Welcoming dogs and cats only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 4000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: MXN 280 per day
  • Pet fee: MXN 500 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Property is also known as

ONTO Alvaro Obregon Mexico City Hotel
ONTO Alvaro Obregon Mexico City Mexico City
ONTO Alvaro Obregon Mexico City Hotel Mexico City

Frequently asked questions

Is ONTO Alvaro Obregon Mexico City pet-friendly?

Yes, this property allows cats and dogs (limit 1 total). There's a fee of MXN 500 per accommodation, per night.

How much is parking at ONTO Alvaro Obregon Mexico City?

Valet parking is available for MXN 280 per day.

What time is check-in at ONTO Alvaro Obregon Mexico City?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at ONTO Alvaro Obregon Mexico City?

Checkout is at 11:00 AM.

Where is ONTO Alvaro Obregon Mexico City located?

Located in Roma Norte, this hotel is within 1 mile (2 km) of Arena México, Paseo de la Reforma and U.S. Embassy. Angel of Independence Monument and Palacio de Bellas Artes are also within 3 miles (5 km). Nine Heroes Station is 10 minutes by foot and General Hospital Station is 11 minutes.

ONTO Alvaro Obregon Mexico City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 33 out of 40 reviews
Rating 8 - Good. 3 out of 40 reviews
Rating 6 - Okay. 0 out of 40 reviews
Rating 4 - Poor. 3 out of 40 reviews
Rating 2 - Terrible. 1 out of 40 reviews

10/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rabin

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic spot.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tewfik

Liked: Cleanliness, amenities
Amazing spot
Stayed 1 night in Jun 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was beautiful and spacious and access to the room was quick and convenient. There was a small issue in the bathroom but it was fixed immediately. The room was serviced every day and we had clean white towels every time. We also received great suggestions for restaurants and tours. We actually booked one of the tours and it was great. The service at this hotel is exceptional. We would definitely stay here again.
Stayed 9 nights in Jul 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mexico City is a busy place and the room we had was so quiet and peaceful with a beautiful patio surrounded by plants. We only stayed one night but I want to stay here every time we come back to the city. Perfect place, comfortable everything in the room, plenty of cool spots within walking distance. 10/10
Stayed 1 night in Aug 2025

10/10 Excellent

Ting

Big room
Stayed 1 night in Jul 2025

10/10 Excellent

Tewfik

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in Jun 2025

10/10 Excellent

Alnardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible area near so many dining options and walkable distance to all of the prime locations
Stayed 6 nights in Apr 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This brand new hotel is in the center of Roma Norte, easily walkable to popular cafes, restaurants and boutique shops. The hotel room itself is beautiful, the room is spacious with all kitchenware needed, the bed is super comfortable and AC works perfectly (most airbnbs have no AC). I would stay here again.
Stayed 3 nights in May 2025

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel felt new and the pictures are as listed on the site! The staff was super nice and the hotel felt extremely well located. Tons of restaurants, bars, and shopping within walking distance Would recommend to a friend!
Stayed 7 nights in Apr 2025

10/10 Excellent

Hinnah

Liked: Cleanliness, staff & service, amenities
Great place to stay! Very beautiful room and garden rooftop. There was an issue with water, but hotel was very accommodating and helpful.
Stayed 6 nights in Mar 2025

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alexa Experience Manager was the best !!!! 5 ⭐️ And Lorenzo at Front desk awesome
Stayed 4 nights in Feb 2025

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasure staying at Onto. From being welcomed by the staff to being taken care of. The facility was very beautiful and aesthetically pleasing. The rooms were comfortable and clean, you can still smell the new scent. The rooftop was amazing. The area has so many options to eat, everything was walking distance. This place is totally recommended and will definitely come back for future trips to CDMX.
Stayed 3 nights in Mar 2025

4/10 Poor

miles

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Terrible Customer Service

A great location and new furnishings are about the only positives. Terrible customer service, all done via what's App, and just not very helpful. Other than the lovely lady serving on the roof bar everyone else made you feel like you were in the way, not a single smile. I could list 20+ problems with this place. For example, " please can I have some ice, no sorry you'll have to come down to the restaurant and ask them". Went down, and then told I'd have to bring a glass from my room if I wanted some as they were a different company. No milk in room, "please could I have some". No sorry we don't provide that" Both v minor but just examples of no customer service. "Please could I get a late check out, happy to pay ?" "No sorry, we're completely full". Checked on line and there were lot's of rooms available" Please note the restaurant as previously mentioned while apparently part of the hotel, is not. If you eat there you can't put this on your hotel bill, you have to pay there and then. Just not a good experience, there are a lot of hotels in Mexico City, far cheaper and offering better service.
Stayed 4 nights in Apr 2025

8/10 Good

Allyson

Liked: Cleanliness, staff & service
Beautiful property but seems to be experiencing some teething issues. Our AC was leaking and it took 2 tries to fix. There was one night where there was a lot of noise from the pipes. We had the terrace apartment which looks like a private garden but we could not enjoy because of mosquitoes. Our room was below street level so you hear the city but it feels very private. I did not notice any noise at night. We seem to have been unlucky with the restaurant next to the lobby. I saw it open in the morning only. I was hoping for a hotel that would have a bar to grab a drink from after a day out or before dinner, which happened to be 5 pm for us. But the restaurant was no longer open and the roof bar service didn’t start till 6 pm. I think if I had been able to stock up our room with drinks and snacks I would have enjoyed the property more, but as it was, the options on hand were kind of limited. I would recommend the hotel to others but recommend buying some refreshments to enjoy the vibe of the beautifully decorated rooms. The location is also excellent.
Stayed 2 nights in Mar 2025

2/10 Terrible

Daniel

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Summary: the hotel is nice, but the service was terrible. Arrived and the bellman helped with luggage, that was a nice touch. At first everything seemed good but then one by one things got worse. I asked at the hotel restaurant for change for a 500 peso bill so I could tip the doorman for helping with the luggage. He was extremely rude and said NO. Not even in a polite way, just a rude. I believe it was the manager. Then at check in the staff was nice but one policy you should know is that check in is at FOUR 4pm!! and check out is at 11am! VERY inconvenient when you are transferring from another hotel. Now it got bad. We checked in and left for a bit. When we came back we noticed the window shades were closed and it was dark in the room. We left them open. We asked the front desk and they paused then said "Oh, we provide courtesies like this to our guests." but it was like he invented that on the spot. We did NOT give any authorization to enter our room without notice. We were not told about "courtesies" like this during check-in.It was very suspicious that someone went into our room without asking us after we already unpacked. The pillows are unusable. They are so big that we could not lay our heads on them comfortably.When I asked for others, they had none. lastly I left my electronic toothbrush in the bathroom after check out. When I called to ask for them to hold it for me , they said they didnt have it. I know i left it. It just dissapeared.. do not trust Onto.
Stayed 1 night in May 2025

10/10 Excellent

Haruka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とにかく部屋が広く且つおしゃれで快適だった。 ロケーションは夜にやや外が騒がしくなることがあり、そのせいかベッドサイドに耳栓が置かれていた。
Stayed 1 night in Jul 2025

10/10 Excellent

Mai-Huong

Stayed 4 nights in May 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra habitación (terraza interna) estuvo muy agradable y silenciosa, el personal muy amable desde antes de llegar contestó a mis preguntas y pudieron tener lista la habitación antes de la hora del check-in. También resguardaron nuestras pertenencias el último día para que pudiéramos seguir disfrutando de la colonia Roma. Se tiene a distancia cambiable restaurantes y cafeterías. Tuvimos una excelente estancia.
Stayed 2 nights in May 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

JONATHAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

8/10 Good

Gabriel

Stayed 4 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy Bien

Nos gusto mucho el estilo, decoracion y calidad de las camas y mobiliario del hotel. Nos hospedaremos aqui nuevamente en nuestro proximo viaje a Coudad de Mexico.
Stayed 4 nights in Apr 2025

10/10 Excellent

Hugo Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran lugar en una excelente ubicación!
Stayed 1 night in Apr 2025

10/10 Excellent

Darienne

Stayed 1 night in Apr 2025