Novotel Düsseldorf City West

Property class: 4

Choose dates to view prices

Take advantage of a terrace, a garden and an arcade/games room at Novotel Düsseldorf City West. Take some time to relax at the on-site spa. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is £81
includes taxes & fees
11 Oct - 12 Oct

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 Queen Bed

A hotel room with a bed, a desk with a TV, a chair, a round table, and a window with curtains.

Superior Room, 1 Queen Bed

7.4 out of 10
Good
(3 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(50 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Twin Room, 2 Single Beds

A hotel room with two beds, a desk, a TV, and a chair.

Standard Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(4 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

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About the area

Located in Stadtbezirk 4, a neighbourhood in Düsseldorf, Novotel Düsseldorf City West is near a metro station. Travellers who have shopping on the agenda can visit Konigsallee and Düsseldorf Christmas Market. Looking to enjoy an event or a game? See what's going on at Merkur Spiel-Arena or PSD Bank Dome. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Visit our Düsseldorf travel guide
Map
Niederkasseler Lohweg 179, Düsseldorf, NW, 40547

What's nearby

  • An aerial view of a city with a river, a large stadium, and surrounding greenery.
    Messe Düsseldorf
    8 min drive - 2.7 miles
  • Seestern
    1 min walk - 0.0 miles
  • Eko Center of Japanese Culture
    10 min walk - 0.6 miles
  • Saint Antonius Catholic Church
    5 min drive - 1.5 miles
  • Merkur Spiel-Arena
    10 min drive - 3.3 miles

Getting around

  • Hubert-Hermes-Straße Düsseldorf Station
    3 min drive
  • Am Seestern U-Bahn
    3 min walk
  • Düsseldorf Intl. Airport (DUS)
    17 min drive

Restaurants

  • Lindner Hotel Dusseldorf Seestern
    9 min walk
  • Otto's Skybar
    9 min walk
  • Ristorante Amici
    13 min walk
  • D-Schänke
    18 min walk
  • Gonta Heerdt
    7 min walk

About this property

Novotel Düsseldorf City West

  • Upscale hotel near Messe Düsseldorf
  • At Novotel Düsseldorf City West, you can look forward to a terrace, a garden and an arcade/games room. Take some time to relax at the on-site spa. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), self-parking (surcharge) and 1 meeting room
    • Concierge services, free newspapers and luggage storage
    • A computer station, a vegetable garden and a vending machine
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 232 individually decorated rooms boast perks such as 24-hour room service and laptop-compatible safes, as well as amenities such as free WiFi and air conditioning.
  • Other amenities include:
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and shower/bath combinations
    • Flat-screen TVs with premium channels
    • Electric kettles, daily housekeeping and desks

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 24 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 29 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4,359 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2001
  • Comprehensive food waste policy
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 29 per person
  • Self-parking fee: EUR 24 per day (in/out privileges)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Frequently asked questions

Is Novotel Düsseldorf City West pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Novotel Düsseldorf City West?

As of 19 Sept 2026, prices found for a 1-night stay for 2 adults at Novotel Düsseldorf City West on 11 Oct 2026 start from £81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Düsseldorf City West?

Self-parking is available for EUR 24 per day.

What time is check-in at Novotel Düsseldorf City West?

Check-in start time: 3 PM; check-in end time: 5:30 AM.

What time is check-out at Novotel Düsseldorf City West?

Checkout is at noon.

Where is Novotel Düsseldorf City West located?

Located in Stadtbezirk 4, this spa hotel is steps from Seestern and 2.6 mi (4.2 km) from Messe Düsseldorf. Eko Center of Japanese Culture and Rhine are also within 1 mile (2 km). Am Seestern U-Bahn and Prinzenallee U-Bahn are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Düsseldorf City West Reviews

8.4

Very good

8.6

Cleanliness

7.4

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 398 out of 989 reviews
Rating 8 - Good. 443 out of 989 reviews
Rating 6 - Okay. 98 out of 989 reviews
Rating 4 - Poor. 35 out of 989 reviews
Rating 2 - Terrible. 15 out of 989 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable stay in a great hotel close to trams and buses. Room, bed and bathroom were all great and so were the staff. The only thing that could have been better would be more cafes/restaurants and supermarkets nearby but that’s not the hotel’s fault. Would stay here again!
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was actually really good
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Nice room and great breakfast. The staff were nice and helpful.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Highly recommended for short family stays. Quality breakfast and helpful staff.
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pleasant hotel staff, good standards
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Location, clean, bath
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel super clean
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay, great breakfast

Lovely family stay ! The breakfast is really good! Many options, the highlight being the waffles you prepare on the spot! Will return!
Stayed 4 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good hotel, good rooms. Parking quite expensive for weekend when it's not busy. No complaints with stay
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Conveniently located near U77 and quiet & clean
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Hotel was super tidy and modern with very helpful staff, especially the lady on reception. The hotel is a little out from the old town but the tram station is literally 1 min walk away. It’s then only 15 mins on the tram to get into the main area!
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Very good hotel . The breakfast was amazing I do recommend breaking for everyone. Lots of choices. I do stay in hotels often but this one was a good hotel. Five of us had a great time in Düsseldorf . Thank you
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming staff
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was an ok hotel. Nothing spectacular. Room was clean but bathroom was a weird layout. Nothing specifically wrong but no major complaints.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Little dated.

Lobby and communal areas bright and fresh. Rooms a little dated and dull. Hotel a little further out of Düsseldorf that imagined. Breakfast was good.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Staff & service, room comfort
Disliked: Cleanliness

Thanks

Great service and location pity about the cleaners !
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient and very comfortable beds

Walking distance to train station. We took one train ride all the way from Dusseldorf hbf. There's a coffee shop around the corner. Beds are comfortable and can accommodate up to 4 people with sofa bed.
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although I do not speak English well, they communicated smoothly with Google Translate. I was happy to have a good night's sleep at a comfortable temperature. They were kind enough to respond to my requests during my stay. I also liked that it was only a 15 minute cab ride from the airport.
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Great hotel friendly staff loved the room was spacious bed was comfortable liked the full length mirror. Down side to the room it had no iron and only one pillow for each person there was also a big stain on the mattress with no topper just a sheet to cover it Down side is places to eat appeared to be limited.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed as a family of 4 as our son was taking part in a karting championship about 30 mins away. The hotel was very well situated, easy to get to, pay for parking which was underground and highly secure. The staff were all very helpful and made our stay enjoyable. The evening meals were delicious, altho slightly on the pricey side. We had breakfast early everyday as its served from 6.30am and we needed to be out early and the choice was immense, everything you could ask for, including a wide range of hot and cold food and large selection of juices. Our son has a severe allergy and they made sure he could still eat a whole variety of foods.
Stayed 4 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel and helpful staff, nice family room
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Nice breakfast
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel!
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bra bar
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night so we don’t have much to comment but it is a close distance from the airport and the parking is free on the road.
Stayed 1 night in Oct 2024